Total 544 Customer Service job vacancies in Worcester, Worcestershire, WR1 2RS

Elite Support Officer

Pay rate: £16ph

Hours: Guaranteed minimum of 40hrs per week

Job Overview:

Mitie are looking for an Elite Support officer who can deliver exceptional customer service whilst providing a high profile visual presence that reduces the impact of anti-social behaviour upon colleagues and customers.Travel is required up to 30+miles from home address to service a variety of client sites.

You must hold:

-A current valid SIA licence.

-A full clean UK Driving Licence

And have a full 5-year checkable employment/education history.

Main duties:

-To deliver industry leading customer service across a variety of client locations

-To create a safe environment, free from crime and the fear of crime for customers and colleagues

-To manage anti-social behaviour and build relationships with local crime partnerships to best combat.

-Engage with members of the public by providing a welcoming presence.

-Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service

-Support the Police and crime partnerships where required to aid with the reduction of crime in store

-To wear Body Worn CCTV (where applicable) to support in the reduction of crime and increase colleague and customer safety

Home Care Assistants - Full & Part-Time Vacancies

Location: Worcester and Surrounding Villages (Great Malvern, Newland, Madresfield, Sherrard’s Green, Poolbrook)
Are you a friendly, compassionate individual who can brighten the day of an older person living in their own home? Social Care and Education Jobs Ltd is recruiting for both full-time and part-time Home Care Assistants with or without experience in and around the Malvern area of Worcestershire.

Key Information:
Pay Rate: £11.87 per hour (no experience), £12.71 per hour (experienced care assistants)
Mileage: 42p per mile
Guaranteed Hours: Full-time and part-time hours available
Hours: Mornings, Afternoon, Evening, Weekend only part time shifts available up to 40 hours full time per week
Car Drivers Essential
28 Days Holiday
Full Paid Training given

Your Role: As a Home Care Assistant, you will:
Assist older adults with daily living tasks and personal care in their own homes.
Provide companionship and support to help them stay independent.
Take clients out into the community for activities they enjoy.
Your Employer: Join a reputable and growing organisation committed to high standards of care. You will work for a provider known for its prestigious brand and exceptional care. We seek dedicated individuals who are passionate about making a difference and maintaining high standards.

Apply: We welcome applications from all backgrounds and ages. Whether you’re seeking your first role, semi-retired, seeking a career change, or looking for a rewarding role, this could be the start of a fulfilling career with opportunities for growth and development.
Click apply to start your application. Social Care and Education Jobs Ltd is the UK’s leading recruitment agency for the Health & Social Care sector, specialising in domiciliary homecare. Our team will contact you to guide you through the next steps.

Receptionist
Salary Actual £20,000 - £22,000 Negotiable dependent on school experience for a six month contract
Closing Date: 1st December 2024
We are currently looking to recruit a dynamic and resilient ReceptionistDo you think you are up to the job? If so, we welcome you to apply for the position.
About us
We believe in our pupils’ ability to be brilliant, in education and in life.
The ContinU Plus Academy is an innovative and exciting Alternative Provision Secondary Free School based in Kidderminster. Our academy is now in its Ninth year, and recently achieved an Outstanding grading in all categories at Ofsted.
We are an educational provider for vulnerable and disengaged students in the Wyre Forest and Hagley area. All staff here are deeply committed to the wellbeing safeguarding and academic progress of our pupils. We work together as a close knit team to ensure pupils at our school receive high quality and bespoke educational provision. This is a very exciting time to join our school and join with us to make a substantial difference to the lives of our pupils.
About the role
The post requires the successful applicant to offer a professional reception and administrative support service to students, staff, parents and visitors to the college. You will have strong communication skills, both oral and written and be able to demonstrate a flexible and customer focused approach.
● To be the first point of contact at reception
● To deal with parents, students, staff and visitor enquiries
● Operate the main telephone switchboard
● To deal with deliveries to the school
● Process incoming and outgoing mail
● Understand, support and cover student reception as needed
● Responsibility for the office email account.
Safeguarding Statement
ContinU Plus Academy is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Location: Bromsgrove

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Can you make a difference to a child’s education?Dorchester Primary School is a large primary school with its own Nursery provision, located in Worcester Park, Surrey. We have an inclusive ethos, and our diverse community of pupils and staff come from a range of backgrounds. We believe that each member of our community brings something unique and special, and we thrive in an environment where everyone is welcomed and supported to achieve their best. We are seeking an enthusiastic and dedicated Learning Support Assistant to join our friendly and supportive team. In this role, you will have the opportunity to make a real difference in the lives of our pupils, supporting them both in the classroom and during break and lunch times.. Key Responsibilities: • Provide in-class support to pupils, including those with Education, Health and Care plans • Oversee the implementation and monitoring of targets for children with additional needs • Work collaboratively with teachers and other professionals to ensure the best possible outcomes for our pupils • Assist with the preparation of learning materials and resources • Supporting children during play and lunch time Requirements: • Experience working with children in an educational setting, or willingness to undertake training• A good understanding of supporting pupils with special educational needs and disabilities • Excellent communication and interpersonal skills • Ability to work effectively as part of a team • Enthusiasm for working in a diverse and inclusive environment Desirable Qualities: • Qualifications in child development, education, or a related field • Experience in supporting pupils with specific learning difficulties or behavioural needs • A passion for making a positive impact on the lives of young people What We OfferFantastic children who want to learn and achieve their best A warm positive environment where people come first; everyone is valued and encouraged to succeed An enthusiastic, dynamic and supportive leadership team Excellent opportunities for CPD Opportunities for collaborative staff learning across the Sutton Education Trust Friendly and dedicated staff including committed support staff, Governors and PTA A stimulating and exciting curriculum, well supported with trips and events Some brilliant facilities to support teaching including class sets of Chromebooks and VR Headsets An environment where there is a shared commitment to safeguarding and promoting the welfare of children A school that is fully dedicated to developing every child to reach their full potential, irrespective of their starting point or any barriers to learning Friendly, vibrant and supportive local community Easy commuting and on-site parking. We are a short distance from the A3 in Surrey and walking distance from Worcester Park train stationSalary and Benefits: • £25,854 FTE, Actual Salary £18,809 (pay award pending) • Membership of the Local Government Pension Scheme • Opportunities for progression and specialist training, including support for those interested in moving into initial teacher training Potential candidates for this role are warmly invited to visit the school, or to contact the Headteacher (by emailing the School Office) for an informal conversation.
We reserve the right to withdraw this vacancy at any time ahead of the closing date if there is a good level of response. Therefore, we recommend you submit your application as early as possible.
To apply for this post, please complete the application form, ensuring that you include a Personal Statement demonstrating how you meet the person specification for the post. We look forward to receiving your application.

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff. To prioritise workload as appropriate and to familiarise his / herself with all aspects of office procedures in order to facilitate the day to day running of the office. To type Dermatology clinical staff correspondence, e.g. transcribe digital dictation. To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required. To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary. To input information on to computer systems as required. To assist in the management of waiting lists by :- Ensuring that patient details are entered correctly onto waiting lists. Liaising with admissions office staff to ensure patients are sent for to come into hospital. Ensuring information on the OASIS patient administration system is up to date at all times. Ensuring medical records are made available to the relevant departments. To assist with the validation of patients awaiting outpatient and inpatient attendance. To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway. To be familiar with the National and Local 18 week initiative / objectives / requirements. To maintain patients records and track notes electronically in a manner acceptable to the trust. To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence. To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant. To observe absolute confidentiality of all information obtained in the course of your work. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems. To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Be part of making lives better as a Support Worker at Cotswold Spa in Broadway and experience what delivering great healthcare should feel like.

Use your knowledge, experience, and caring nature to make a positive difference to the lives of young people and adults aged from 13 up to 17 years and a young adult ward aged 18 up to 25 years. The service offers both inpatient and day patient treatment programmes.

You’ll be looked after, with a fulfilling career where you’re valued, recognised, and supported, with colleagues there for you and a culture built on kindness and teamwork.

There’s also a range of training and development options available to help you achieve your career aspirations, allowing you to grow and succeed as a Support Worker and beyond. Over 2,000 staff had a promotion last year, that’s 25% of the workforce, so the opportunities really are there.

What you will be doing

You will join an inclusive and supportive team that works well together to provide care to young people with eating disorders, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.

Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.

The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends.

If you’re looking for flexibility, a variety of hours are available including full time permanent, part time, nights only and Bank (zero-hour contract - pick up shifts when you want). If you would like more information on what these positions entail, please contact Cotswold Spa hospital directly for an informal chat.

Where you will be working:

Location: Cotswold Spa, Station Road, Broadway, Worcestershire, WR12 7DE

Cotswold Spa Hospital is a specialist eating disorder service located in Broadway, Worcestershire for young people aged between 13+ which offers both inpatient and day patient treatment programmes.

It is situated in the picturesque village of Broadway, Worcestershire, close to the Cotswold Way.

The service is for young people of all genders with an eating disorder, predominantly:

• Bulimia Nervosa
• Anorexia Nervosa
• Avoidant Restrictive Food Intake Disorder

The units have been specifically designed with the adolescent and young adult in mind. The interior design of the hospital is both contemporary and comfortable incorporating young people’s art.

What you will get

• Annual salary of £25,226
  
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Free meals and parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There are also a range of other benefits including retail discounts and special offers and much more.

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

To provide administrative assistance and secretarial support to the Consultants and Senior medical staff. To prioritise workload as appropriate and to familiarize his / herself with all aspects of office procedures in order to facilitate the day to day running of the office. To type Oral/Maxillofacial/Ear, Nose and Throat clinical staff correspondence, e.g. transcribe digital dictation. To generate operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required. To deal with day-to-day incoming mail according to the office policy, assigning priority and/or taking any necessary action without reference to consultant staff if necessary. To input information on to computer systems as required. To assist in the management of waiting lists by :-Ensuring that patient details are entered correctly onto waiting lists. Liaising with admissions office staff to ensure patients are sent for to come into hospital. Ensuring information on the OASIS patient administration system is up to date at all times. Ensuring medical records are made available to the relevant departments. To assist with the validation of patients awaiting outpatient and inpatient attendance. To be familiar with the requirement for the recording of patient details in relation to the 18 week pathway. To be familiar with the National and Local 18 week initiative / objectives / requirements. To maintain patients records and track notes electronically in a manner acceptable to the trust. To ensure that patients case notes are maintained in good order, including appropriate filing of results and correspondence. To be responsible for the monitoring of investigation dates and results and bringing these to the attention of the relevant Consultant. To observe absolute confidentiality of all information obtained in the course of your work. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. To familiarize his / herself with the Trust Information Systems and any changes in the facility of the systems. To undertake any other duties as required by the Directorate Support Manager in accordance with the needs of the service.

Due to continued growth, we have a newly created Customer Resolutions Coordinator role, based at our Redditch site on a permanent basis.

Your communication skills will be second to none, as you'll be the first point of contact for all escalations and complaints for our internal and external customers. You'll have excellent organisation and prioritisation skills, as you'll manage the end-to-end work order complaint/escalation journey ensuring it's resolved within the agreed SLAs. You'll have exceptional administrative and time management skills as you'll be receiving, responding, and managing requests via various channels such as: calls, emails, or phone. You'll have excellent attention to detail skills as you'll be updating all systems with relevant notes and progress updates, so your colleagues are able to pick up and run with it if required. You'll be a solution focused individual as you'll be able to identify route causes and provide solutions to reoccurring issues.

You'll be a confident, self-motivated, empathetic individual with strong communication skills. You'll be detail conscious with a strong focus on achieving a high level of customer service. You'll be capable of handling sensitive and confidential information capturing this onto multiple IT systems whilst working with conflicting deadlines.

This is a 40-hour per week role, working 7am - 7pm across 7 days, therefore flexibility is required.

For this role you'll have experience of working within a fast-paced time pressured customer service role, within any industry and sector!

In return for your hard work we would offer you:

• Salary: Up to £27,846 per annum, depending on experience
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Healthshield Scheme

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation

To be considered for this position please submit your application via the 'apply' button.

Proud member of the Disability Confident employer scheme

Behave consistently with the values and beliefs of the organisation and promote these on day to day basis. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients. Provide safe and effective practice to patients within the Community Hospital. Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department. All work will be undertaken under the direction of a qualified nurse. For full details of the duties and criteria for the role please refer to the job description and person specification attached.

This is a great opportunity to join a well-established company, providing roadside/recovery assistance for vehicle breakdowns and supporting major breakdown associations, covering the West Midlands, Worcestershire & Gloucestershire.

There are great working conditions and good earning potential and specialist recovery training will be given to candidates who have not previously worked in the Recovery Industry.

Duties Include: Attending roadside breakdowns mainly using a mobile workshop service van, Carrying out diagnostics and repairs at the roadside, Assessing customer needs and requirements, onward transportation recovery.

A 3.5t licence minimum is required.

This is a great opportunity to join a well-established company, providing roadside/recovery assistance for vehicle breakdowns and supporting major breakdown associations, covering the West Midlands, Worcestershire & Gloucestershire.

There are great working conditions and good earning potential and specialist recovery training will be given to candidates who have not previously worked in the Recovery Industry.

Duties Include: Attending roadside breakdowns mainly using a mobile workshop service van, Carrying out diagnostics and repairs at the roadside, Assessing customer needs and requirements, onward transportation recovery.

A 3.5t licence minimum is required.

This is a great opportunity to join a well-established company, providing roadside/recovery assistance for vehicle breakdowns and supporting major breakdown associations, covering the West Midlands, Worcestershire & Gloucestershire.

There are great working conditions and good earning potential and specialist recovery training will be given to candidates who have not previously worked in the Recovery Industry.

Duties Include: Attending roadside breakdowns mainly using a mobile workshop service van, Carrying out diagnostics and repairs at the roadside, Assessing customer needs and requirements, onward transportation recovery.

A 3.5t licence minimum is required.

This is a great opportunity to join a well-established company, providing roadside/recovery assistance for vehicle breakdowns and supporting major breakdown associations, covering the West Midlands, Worcestershire & Gloucestershire.

There are great working conditions and good earning potential and specialist recovery training will be given to candidates who have not previously worked in the Recovery Industry.

Duties Include: Attending roadside breakdowns mainly using a mobile workshop service van, Carrying out diagnostics and repairs at the roadside, Assessing customer needs and requirements, onward transportation recovery.

A 3.5t licence minimum is required.

This is a great opportunity to join a well-established company, providing roadside/recovery assistance for vehicle breakdowns and supporting major breakdown associations, covering the West Midlands, Worcestershire & Gloucestershire.

There are great working conditions and good earning potential and specialist recovery training will be given to candidates who have not previously worked in the Recovery Industry.

Duties Include: Attending roadside breakdowns mainly using a mobile workshop service van, Carrying out diagnostics and repairs at the roadside, Assessing customer needs and requirements, onward transportation recovery.

A 3.5t licence minimum is required.