Total 4,005 Customer Service job vacancies in Welwyn Garden City, Hertfordshire, AL4 0JA

As a Litigation Coordinator your duties will include but are not limited to the following:

• Serves as the Service's liaison between the Solicitors' Office and the Ecological Service's program and provides technical expertise on policy and resource implications associated with litigation involving the ESA or other natural resource statutes.
• Develops litigation positions in coordination with the Office of the Solicitor, the regional office, and field offices in responds to litigation or notices of intent to sue.
• Monitors litigation progress and outcomes, and assesses policy implications and resource impacts due to litigation.
• Leads the development of administrative records in response to litigation.
• Guides offices and biologists in developing procedures to facilitate records management that complies with applicable regulations and policies.

This position is responsible for the direction of a highly complex consolidated Radiology program that includes General Radiography, Fluoroscopy, Computed Tomography, Magnetic Resonance Imaging, Nuclear Medicine, Molecular Imaging, Positron Emission Tomography, General Ultrasound, Vascular Ultrasound, and Interventional Radiology programs. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information and supervises all Advanced Medical Support Assistants (AMSA) in the service.

The Supervisory Medical Support Assistant (SMSA) is responsible for ensuring the management of accurate and timely patient care coordination in all divisions and modalities of Radiology, coordinating all clinic administrative support activities in conjunction with the Administrative Officer (AO), Chief of Radiology, and other staff to provide adequate administrative staff coverage to assure quality patient care coordination. Will serve as an active member of the Radiology supervisory team, keeping the AO informed on all matters requiring their attention and/or action. Participates in the formulation of plans and determination of goals with the service and conducts Continuous Quality Improvement reviews in program areas. The incumbent is delegated authority necessary to accomplish assigned programs, performing the full range of supervisory duties and responsibilities to effectively utilize the manpower and resources allocated to the Radiology. This includes setting team goals and technically directing the work of
subordinates. It requires planning, assigning, reviewing, and accepting/rejecting work done by subordinates. The incumbent will make work assignments, set or negotiate deadlines, and designate completion dates. The incumbent makes final decisions on selections, evaluates performance, and takes disciplinary action when necessary. The incumbent coordinates leave, approving time as appropriate and arranging cross coverage in order to provide adequate coverage for assigned areas and other related activities of personnel assigned to Radiology. The incumbent instructs employees in assigned tasks and job techniques, conducts formal and informal on-the-job training, and answers questions on procedures,
policies, and directives. The Incumbent is responsible for the management and reporting of workload data related to all Radiology sections. Responsible for creating and updating scheduling notes for all clinics. Works with subordinates to complete appointment processing in a timely manner. It also involves providing education (and re-education) to referring clinicians on how to timely/completely/accurately complete radiology orders. The incumbent evaluates and determines results, plans and institutes administrative methods and procedures and establishes or recommends program objectives. Acts as a representative of the AO, with full responsibility to make decisions assuring maximum utilization of
personnel. Develops and administers a formal continuous improvement plan or method for reviewing and appraising the effectiveness of all Radiology activities. Analyzes and reports information gathered as a basis in making improvements in efficiency to the veteran. Plans training programs for Medical Support Assistants, develops and maintains an efficient work force of employees which is an integral part of the clinic operation. Provides technical and clerical assistance to the professional staff on all administrative matters and activities. The purpose of the work is to develop, manage, coordinate, improve and oversee needed administrative services for the various Radiology modalities. Work contributes to the improvement
of patient care delivery with the goal of providing a seamless continuum of care. Assessment of productivity, effectiveness, and efficiency of program operations or to analyze and resolve problems are necessary components of the work performed in order to be able to provide recommendations to resolve problems in administration of the programs. Work also includes developing related procedures and
guidelines to supplement the established administrative regulations and administrative documents.

Work Schedule: Monday - Friday 7:00am - 3:30 pm
Telework: AD HOC
Functional Statement #: 54651-0

Lead duties and responsibilities include:

• Leads the activities of the production and service areas
• Reviews daily work assignments and makes adjustments accordingly
• Communicates instructions and information to employees concerning work to be accomplished
• Relays any problems and/or events to supervisors and managers
• Provides on the job training to lower graded food service workers and documents training
• Completes safety and sanitation inspection checks
• Ensures food production and service areas are properly set up
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
• Observes work performance of employees and provides feedback to supervisors
• Participates in performance improvement programs and documents quality improvement data
• Performs other related duties as assigned.

• Sets up tray line station with correct supplies and food items
• Serves food, cafeteria style
• Breaks down and cleans assigned station
• Sets up dining room tables for service
• Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian
• Prepares individual and bulk nourishments and supplemental foods/beverages
• Determines the quantities of ingredients needed
• Makes conversions between the metric system to standard system
• Performs heavy duty cleaning tasks throughout food service areas
• Provides assistance to cooks in the food preparation areas
• Performs other related duties as assigned.

• Oversees and coordinates efforts to integrate and link conservation strategy with the planning, allocation, utilization, and evaluation of financial and other resources.
• Presents information to the State Leadership Team (SLT) on linkages between utilization of financial resources and conservation outcomes.
• Establishes the annual budget for state office training activities.
• Participates in developing strategic and business plans to ensure the state continues to meet the mission responsibilities of the NRCS.

You will serve as a Program Support Assistant and be responsible for coordinating and providing a variety of program support and services to command customers and the Workforce Management Chief.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include at the GS-07:

• Performing support duties and actively participating in the day-to-day administrative management of the division.
• Developing internal controls and administrative procedures to meet office needs.
• Preparing and maintaining logs of all travel and training request and assigns Travel Order Numbers (TONO's).
• Reviewing travel claims upon receipt and notifies employees of required changes or corrections.
• Ensuring documents are in proper format and verifies spelling, punctuation, capitalization, and grammar.
• Maintaining employee records, accident reports, performance appraisal, job descriptions, etc.
• Maintaining division Internet/Intranet website ensuring material displayed is current and up to date.

Salary: Basic salary £21,876.40 with a potential to earn up to £27,492.40 with sleep in shifts

Location: Leeds

LCS are looking for committed and enthusiastic Support Workers to work full time 35 hours plus 2 sleep ins per week with the opportunity to work additional hours. You will be working on a rota basis which may include evening and weekends. Flexibility in your availability is a must.

Our vision is to make a positive and lasting difference to young people who have been in care and are moving towards independence. We provide young people with accommodation/housing, as well as support them to move towards independent living and educational achievements.

As a Support Worker your role involves engaging, motivating and encouraging young people placed in their individual flat or shared house. Young people supported by LCS are vulnerable and you are responsible for ensuring that the home in which you are working provides a safe, welcoming and healthy environment for the young person living there.

Main Duties:

• Offer practical support and guidance to young people in line with their individual care plan to enable them to develop skills needed to live independently and to achieve in their education
• Maintain positive working relationships with young people, staff and professionals by communicating effectively at all times.
• Support a young person in Education, Employment and Training, who is working towards an accredited learning qualification, by evidencing work completed and submitting this to the relevant instructor.
• Maintain appropriate links in the community - e.g., educational provisions, sport centre, youth clubs.

All applicants must have:

• Flexibility in their availability as the roles involve shift work - sleep-in nights, evenings and weekends
• Ideally hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent, or be willing to study towards this
• Experience of working with attachment and trauma is desirable
• Experience of working with challenging behaviour and or mental health issues is desirable
• Have an understanding of the issues that face young people in care
• Be willing to travel so a full driving licence and access to a vehicle is desirable, although good public transport links are available in this area should you have no access to a vehicle
• Computer experience to an intermediate level

What we offer:

• On-the-Job Accredited Training
• Opportunities to gain NVQ Qualifications
• Access to accredited online courses/qualifications
• Regular Supervisions
• Pension scheme
• Employee discount scheme
• 28 days' Annual Leave (including bank holidays)
• Cost of travel is covered above £5 to support with commute
• A potential extra earning of up to £5616 with sleep in shifts (£54 per sleep in shift)

LCS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. LCS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position.

We're recruiting for an experienced Service Manager for a supported living service in Radlett, Hertfordshire. This pivotal role involves leading a team supporting individuals with learning disabilities and complex needs, ensuring high standards of care, and managing the transition from inpatient care to a supported living model.
Key Responsibilities:

• Lead and manage a team in a medium to large supported living setting.
• Oversee the transition process for individuals with complex needs.
• Ensure compliance with legal frameworks (e.g., DoLS).
• Manage budgets and maintain financial viability.
• Provide practice leadership to develop and align best practices within the team.
• Be part of an on-call rota.

What we're looking for:

• Experience managing supported living or residential services.
• A background in supporting individuals with learning disabilities and complex needs.
• Strong leadership, coaching, and team development skills.
• Knowledge of relevant legal frameworks (e.g., DoLS, best interest requirements).
• NVQ Level 3 or QCF Level 5 (or willingness to obtain).
• Full UK driving licence.

Benefits include:

• £37,080 per annum.
• High-quality training and career development.
• Flexible working hours.
• Up to 28 days annual leave (pro-rata).
• Contributory pension scheme.
• Health portal access & employee support.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description

This is a mid-level professional role with progressive responsibility as experience grows. This role serves as a functional/technical specialist, working independently with minimal guidance in complex and unconventional situations. 

Responsibilities

•This role administers the business processes related to client onboarding, offboarding, reporting, and ongoing management of client and users that the GCR Team caters to.

•Manage activities, requests, and inquiries for support and information thru various case management tools which includes but is not limited to emails, chat, calls, etc.

•Manage enrollment, client set-up, and deactivation process by closely coordinating with clients, Client Success, Product, and other internal organization as needed.

•Ability to understand and troubleshoot problems and clearly identify complexity for proper and timely escalation.

•Deliver consistent high-quality work to ensure an excellent client experience.

•Perform work with a high degree of excellence and accuracy, maintaining and fulfilling service level objectives with best practice and process applied.

•Identify key process improvement and opportunities based on inquiry trends and any operational pain-points to improve service delivery.

•Collaborate with the analysts and leadership team to develop and deliver training materials for new hires and continuous learning for existing team members.

•Participate in regular team meetings to share insights, discuss challenges, and contribute to team strategies.

•Manage documentation in SharePoint, Microsoft Dynamics/OneCRM, and other data repositories.

•Build and enhance positive working relationships with internal and external stakeholders.

•Contribute to team efforts by accomplishing related tasks as needed.

•Provide global support during US/LAC/EU/AP/CEMEA business hours as needed.

•Demonstrate flexibility in schedule changes - willingness to work a flexible schedule to include weekends, possible holidays and overtime when needed. (24/7 operations, rotating and shifting schedules)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MAJOR DUTIES

• Assists in the maintenance and construction of graded and paved trails, trail drainage, trail bridges, and guard rails.
• Assist in the installation, repair, and replacement of water diversion bars, cribbing and retainer walls. Removes windfalls, rockslides, surface outcroppings and debris from trails.
• Builds up tread surfaces in eroded areas. Installs steppingstones at creek crossings where bridges cannot be constructed.
• Will perform other duties such as routine painting, carpentry, janitorial, cleaning, trash pickup, ground keeping, digging, raking, or sweeping, assisting in transporting camp and work supplies and construction materials.

This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm (est), (12-13-24).

Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification requirements must be met for those applications submitted by the first cut-off date.

Area Information:
Ozark National Scenic Riverways (U.S. National Park Service) Government housing is not available. Hiring Contact: William Terry, william_terry@nps.gov
Tallgrass Prairie National Preserve (U.S. National Park Service) Government Housing is not available. Hiring Contact: Skip Willoughby, skip_willoughby@nps.gov

• Provides laboring assistance to maintain buildings, grounds, roads, trails, etc.
• Operates equipment such lawn mowers, portable snow blowers, and all types of hand tools such as shovel, rake, lawn edging equipment, etc.
• Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Moves furniture, removes an sets signs, paints picnic tables and signs, rakes and waters lawns, trims trees and shrubbery, picks up litter, cleans fire pits.
• Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; occasionally breaks up pavement, soil, or concrete; mixes and pours concrete, asphalt, and hot/cold mix; fills and level holes in damaged roads.
• Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers. Cuts trees with axe or chainsaw, stacks heavy logs, lumber and sacks of cement.
• Performs janitorial duties for buildings in the absence of janitor and as back-up support.

This position will be located in the Midwest Region which encompasses the following states: Illinois, Indiana, Iowa, Michigan, Missouri, Ohio, or Wisconsin. Salary will be based upon duty station and locality pay once selected. The salary above reflects the Rest of US (RUS) pay scale. Locality tables may be found at: 2024 Pay Tables. If selected, you may be placed at a regional office, field office, current duty station, or other DOI-owned or leased worksite at management's discretion. Additional questions regarding placement should be reserved for the interview process.

As a Public Affairs Specialist your duties will include but are not limited to the following:

• Support the Region's efforts to create an accessible and inclusive information and communication technology environment for all audiences in accordance with Section 508 of the Rehabilitation Act to include providing training and/or advising others on Section 508 requirements.
• Develop and execute communication plans by considering such items as specific topics or aspects to emphasize, the most effective media to use in communicating with intended audiences, and the kind of information various groups want or need.
• Create and manage content across various digital platforms to effectively convey information concerning complex and controversial mission-critical programs and functions.
• Author and produce a wide variety of media advisories, news releases, official statements and other related materials concerning assigned program areas.
• Establish and maintain effective working relationships with a variety of individuals.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Return Integrity and Compliance Services

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

WHAT IS THETAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.