Total 10 Customer Service job vacancies in Swindon

MAIN ROLE AND PURPOSE OF THE POST The Health Care Assistant will: Be a member of the clinical team. Provide phlebotomy, in accordance with current guidelines and local protocols. Perform New Patient Health Checks, in accordance with local protocols. Refer patients to other clinicians as necessary Provide routine clinical care to patients according to locally approved protocols, under supervision of the Nurse Practitioner. Work across multiple sites managed and operated by The Whalebridge Group. SPECIFIC RESPONSIBILITIES Understand the principles of healthy living and provide relevant health promotion literature to patients. Assist clinicians in the emergency management of patients. Collect patient data such as blood pressure, height, weight and ECG in accordance with practice protocols and your competence to operate the necessary equipment. Record data on patient electronic records in an accurate and timely manner. Summarise patient notes and provide administrative assistance to the nursing team. Provide smoking cessation support to patients in accordance with your training and practice protocols. Run Blood Pressure and Cardiac Clinics. Prepare the consulting and treatment rooms for effective consultation, maintaining stocks of examination instruments, stores and specimen collection materials, and ensuring couches and work benches/drawers are kept clean. Maintain the system for monitoring and ordering clinical supplies. Ensure that all specimens taken by clinicians, or brought in by patients, are ready for collection by pathology service. Assist in maintaining safe storage of drugs and vaccines under the direction of the Nurse Practitioner. Ensure that you comply with infection control guidelines. Maintain patient privacy and dignity at all times, respecting patients rights, and preferences, and adopt a non-judgemental manner when interacting with patients.

We are excited to be able to offer an Apprentice ICT & Media Support Technician to join our busy team within our Cluster Swindon Academy/Nova Hreod Academy. Job title: Apprentice ICT & Media Support Technician Contract type: Fixed Term Contract for 24 monthsSchool: Swindon Academy, Nova Hreod AcademyStart date: ASAPWorking hours: 37.5 hours a week Monday-FridayWe are looking to recruit an ICT & Media Support Technician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.As an apprentice, you’ll work and get hands-on experience. You’ll gain new skills and work alongside experienced staff.Throughout the duration of the apprenticeship, you will receive training and accreditation through blended learning.Main Duties:Assist the IT team when installing computer equipment. maintaining equipment .Support the Helpdesk, adding and updating support calls.Support with the deployment of software and updates.Set up equipment required to deliver a practical music, theatre or dance lesson.Support teaching staff by recording and archiving students’ work.Support teachers and groups of students in the use of technology, including sound and audio equipment in the recording studio and other resources.To provide theatrical lighting and sound production support for music, dance, drama productions, academy events and celebrations, which may on occasion include evening and weekend support for the annual productions.Meeting the apprenticeship course requirementsOur ideal candidate will have:Sound literacy and numeracy, GCSE in English and Maths at Grade C or aboveExcellent communication skills and be able to build good relationships with young people and adultsAn ability to deal with students and staff so that they feel they have been dealt with consistently and fairlyThe ability to show initiative whilst knowing when to take adviceGood judgement over matters of confidentiality and integrity in dealing with sensitive information about studentsStrong IT skills with the ability to positively respond to training in the use of school IT packagesPlease note we reserve the right to close the vacancy early in light of a large response.Due to the high volume of applications received, the School is unable to provide individual feedback on why an application is unsuccessful. If you have not been contacted within 2 weeks of closing date, please consider your application unsuccessful.United LearningSwindon Academy is part of United Learning, a large, and growing, group of schools aiming to offer a life changing education to children and young people across England. As a Group, we can reward our staff better: with good career opportunities, better pay, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. Our academies each have at least eight INSET days per year (with three of those solely dedicated to planning), and an ongoing group-wide wellbeing programme. It's an ethos we call ‘the best in everyone’.

Westlea is a fantastic mainstream primary school with a Nursery Class for children aged 3-4 years, growing Special Resource Provision (SRP) for children who are disabled and a Complex Needs Unit.
We are in search of a Learning Support Assistant who:
Is nurturing and empathetic
Has a great sense of humour
Is an adaptable, collaborative team player
Is patient with a flair for celebrating the smallest of successes
If this sounds like you, we’d love for you to join our friendly and dedicated team. Our children are unique and need positive, supportive and fun Learning Support Assistants who understand that our learning journeys are a bit different and that’s great!
Westlea Primary School is proud to be part of Brunel Academies Trust - a growing educational community with no barriers, only potential. We strive to significantly improve the life chances and outcomes for our CYP within our SEND, CofE and mainstream EPs.
Interview: 16.12.24
Note: Applicants will be considered as received. Should a suitable candidate be identified, we may close the vacancy early.
For any internal to Brunel candidates, please contact Resourcing Team for an internal application form.
Hours: 26.5 per week
Experience: You can join us as an entry level Support Assistant or an experienced Teaching Assistant. Please see the attached Job Descriptions for full details of the responsibilities and expectations of these roles.
Additional Post – MDSA
This role comes with the additional contract and role of MDSA to cover lunch time support. Please find attached the job description and person specification for role responsibilities.
Hours: 5hrs per week
Training: It is important to us to ensure you feel valued and supported. Full training appropriate to the role will be provided.
Benefits
Whether through continuous professional development, personal and impartial support, or exciting discounts to enjoy with friends and family, Brunel Academies Trust have a package of excellent benefits which are available to all employees, including:
Support on continuous professional development (CPD) opportunities
Brunel Perks – exclusive discounts on a range of products and retailers from cinema tickets, food shopping and holidays
Discounts with Swindon Designer Outlet Village
Carefirst – impartial counselling service in person, by video call or phone as well as a citizen’s advice function for advice and support on personal or professional queries
Excellent pension scheme
Free on-site parking
Annual pay progression opportunities
Continuous Service date honoured
You are invited and encouraged to visit our setting to explore how unique and inspirational our children and team are. We encourage you to learn more about us through our website, and contact the school office to arrange a visit.

Are you passionate about supporting 16-19 students to be successful in their FE setting and achieve their aspirations?
Our Inclusive Learning curriculum has an opportunity for you to help shape the future for their learners by providing support for Safeguarding/Social and Emotional issues that may impact on their learning and achievement.
You will be the first point of contact for both staff and students who raise safeguarding concerns, liaising closely with the college safeguarding team to ensure that these are dealt with in line with New College Swindon safeguarding policies. You will also liaise closely with the Mental Health and Wellbeing team to provide appropriate social and emotional support, including interventions, or to signpost to any outside agencies as required. You will be part of the Additional Learning Support team working with Inclusive Learning across both the North Star and Queens Drive Campuses.
To apply for this role, you will need a recognised Level 3 youth, community, mentoring or guidance qualification. You will need experience working with students with a range of LDD including challenging behaviour, mental ill health, SCF, Pervasive Development Disorders and SpLD and how to deal with safeguarding concerns. You will also need to be an excellent communicator, advocate for students and demonstrate empathy when working with young people.
Benefits: 5.4 weeks holiday included in salary, 21.7% College pension contribution to LGPS, health care cash plan, free car parking, discounted Hair & Beauty, on-site gym, staff development & training, Sodexo Retail Discount Scheme, and more!We are an equal opportunities employer and welcome applications from all sectors of the community.
Please note that this vacancy may close before the published closing date if sufficient applications are received so if you are interested, please apply as soon as possible. To apply, you MUST have Right to Work in the UK.

You will be a part of an experienced team delivering individual patient care. You will need to be highly motivated and enthusiastic, to help improve both the patient experience and the nursing care. You will be working in an environment that will be a challenge to your organisational skills and one that will enhance your knowledge of various specialties. Duties include: Caring and communication with kindness and compassion Personal Care including catheter care and Incontinence (This includes bodily fluids and faeces) Nutrition and Hydration support Pressure Area Care Collect specimens (routine bodily fluids only) Moving and handling Documentation including food & fluid charts and outcome sheets. Environmental maintenance Performing care in line with risk assessments and care plans Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets. Assist with the preparation of medical notes to facilitate the running of clinics. Escort to other departments (except theatre) Instigate Emergency procedure. Promote person centred values and provide support for patients wellbeing and fulfilment. Please find attached the band 2 and band 3 job description and person specifications.

Job Advert: Clinical Optometrist

Location: Swindon SN3
Salary: £45,000 - £52,500 (pro-rata depending on agreed hours) Possible salary increase up to £57,500 based on experience and the specific working arrangement (1 or 2 days per week).

We have an exciting opportunity for an experienced Clinical Optometrist Initially offering up to 2 days per week, this role presents a unique chance to make a significant impact in patient care, particularly in cataract assessments and consultations.

Key Responsibilities:

• Conduct cataract consultations, assessing whether patients require surgery.
• Work alongside an assistant who will prepare and pre-screen patients (including pupil dilation) ahead of the consultation.
• Each appointment will typically last 15-20 minutes.
• Provide patients with clear, understandable information about cataract surgery options, risks, and benefits, offering reassurance throughout their journey.
• Ensure post-operative management with support from medical staff.
• Opportunity for training in additional areas such as YAG laser and future qualifications like laser eye surgery.
• Participate in ongoing clinical governance and compliance, ensuring patient-centric, high-quality care.

Who the client is:
Core values are the foundation of everything we do. We believe in providing compassionate care and exceptional service to our patients while fostering a positive, collaborative working environment for our staff.
Our values include:

• Caring for our patients, colleagues, and communities with kindness and respect.
• Passion for delivering high-quality care and sharing our knowledge and skills with others.
• Togetherness, celebrating diversity and promoting an inclusive culture.
• Listening to patients and colleagues, demonstrating empathy and integrity in all our interactions.
• Focus, ensuring that we continually strive for improvement in patient care and professional development.

Skills and Experience:

• Post-registration experience: At least 12 months of experience in optometry.
• GOC registration: Must hold current General Optical Council registration.
• Ability to assess patients for cataract surgery and communicate complex medical information in a clear, patient-friendly manner.
• Experience with or willingness to undergo training for YAG laser and other advanced eye procedures.

Benefits:

• Competitive salary with the potential for increases based on experience and weekly hours.
• Structured onboarding program and access to future training and qualifications, including laser eye surgery.
• Possibility of visa sponsorship (subject to confirmation).
• Opportunities for continuous professional development.
• Work in a supportive team with a focus on patient-centred care.

Additional Responsibilities:

• Quality Assurance: Identify opportunities for service improvement and contribute to the development of clinical practices.
• Communication: Foster positive relationships within the team and with patients, ensuring clear, effective communication at all times.
• Health & Safety: Comply with all relevant health and safety guidelines and report any incidents promptly.
• Confidentiality: Ensure the privacy and confidentiality of patient and staff information in line with legal requirements (GDPR, Data Protection Act).

How to Apply:
If you're looking for a fulfilling role where you can make a real difference in patient care, we'd love to hear from you. Please submit your CV and cover letter outlining your experience and why you're a great fit for this role.

Job title: Experienced Social Worker - Family Safeguarding Service - Social Care Qualified
Job Category : Social Care Qualified
Location : Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £35.27 per hour

Swindon Borough Council currently require Experienced Social Workers within the Family Safeguarding Service. The team work within pods to optimise the management, oversight and support to all Social Workers.
There are 5 Social Workers and 1 Manager per POD.
Social Workers must have with experience and skill to:
Undertake comprehensive assessments including parenting assessments in a timely way to inform development of outcome focused care plans with Children and their Families.
Undertake care proceedings within the court, both private and public.
Initiate and complete within court timescales and achieve permanency plans for children including adoption.
Understand and respond to complexity of risks and are required to evidence on records, including providing analysis of their interventions with children and families. Please note that candidates living 50+ miles from Swindon are entitled to claim a flat rate of
100 per week to use towards either accommodation or mileage.

Job title: Experienced Social Worker – Assessment and Child Protection - Social Care Qualified
Job Category : Social Care Qualified
Location : Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £30.15 per hour
The team is made up of 5 PODs managed by 5 Assistant Team Managers and 2 Team Managers. Each POD of 4 Social Workers and their Assistant Team Manager is on duty once every 5 weeks.

During the duty week social workers in the team are allocated a caseload of children who require a statutory assessment or child protection investigation, these assessments inform the development of their plan.

Some children require on-going support from within our communities, or Family Intervention and Support Service, others may require a Child in Need or Child Protection Plan. We strive to ensure smooth transitions for all of our children.

If successful you will join a welcoming, supportive and nurturing team where expectations for children are high.

You will receive monthly reflective supervision.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Kings Court

Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers. A team of caring staff welcomes new residents and strives to respect the wishes of individuals as much as possible. Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home-cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet. Staff takes residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

Proud member of the Disability Confident employer scheme

Kickstart your career with us this New Year and make 2025 your best year yet!

Are you passionate about customer service and helping others? Are you a team player who enjoys collaborating and working in a fast-paced environment? If so, we have the perfect role for you!

What you’ll be doing

In this role, you’ll be doing one of the most important jobs for our business, providing an exceptional service to all our customers. Our Customer Service Representatives are the heartbeat of our contact centre, answering calls and supporting our customers every day. Each customer is unique, and every call will be different - from explaining water bills to helping customers with financial difficulties find the best tariff for them, you’ll listen, empathise, and provide solutions with a smile.

No Experience? No Problem!

From your very first day as a Customer Service Representative, we're committed to your growth and development. We offer the training, support, and knowledge you need to excel in your role. Join us and thrive in a workplace that celebrates your uniqueness and prioritises your well-being.

Why join us?

Community focus: We proudly support the communities we serve. To join us, you’ll need to live in the Thames Water region – you’ll know if you do because your water bill comes from us!

Fair opportunities: We’re dedicated to ensuring all employees have access to the coaching and training they need to build a career they love.

Flexible shifts: The hours of work are 36 hours a week, following a shift pattern that varies from month to month between 8 am - 8 pm & 1 in every 4 Saturdays. One of our friendly team members will discuss available shifts with you.

The start date for the role is 20th January 2025

What should you bring to the role?

As you begin your journey as a Customer Service Representative, here are the key skills and behaviors we value:

- Exceptional service: Deliver outstanding customer experiences
- Clear communication: Engage effectively and possess a great phone manner
- Active listening: Truly hear and appreciate what our customers need
- Problem solving: Find the right solution for our customers
- Resilience: Tackle challenges with strength and composure
- Positive passion: Bring a positive attitude and a genuine love for helping others
- Technical proficiency: Navigate systems, databases, and communication tools efficiently

What’s in it for you?

Join a team where customers are at the heart of everything we do. We offer comprehensive training to ensure you succeed in your new role.

Ready to make a difference? Apply now!

Submit your application and start your journey with Thames Water today. We can’t wait to welcome you to the team!

- Competitive salary starting at £22,524 per annum
- 24 days holiday per year increasing to 28 days with the length of service
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme