Total 222 Customer Service job vacancies in Stevenage, SG1 2ST

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

We are recruiting for a Enhanced Care Team Practitioner who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be responsible for the support and management of the team in the absence of the Team manager, undertaking sickness
management, appraisals, assisting with training and ensuring staff competencies are completed and up to date. You will also provide support to patients who have confusion, mental health conditions, Dementia or Delirium and need 1-1 enhanced care and do all personal care for your patients, documentation, distraction therapies, activities, and encourage mobility.

We are looking for an individual who, has excellent communication skills, can work independently, works flexibly and can deal with challenging behaviour, in a pleasant and calm manner. Previous experience of working with Dementia and mental health patients is desirable.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

The post holder will be expected to work long days, nights and weekends to ensure the service has consistent senior cover.

Responsible for the leadership and management of the Enhanced care team.

Required to liaise with the senior site nurse and the Safer staffing team in the coordination and placement of the Enhanced care team to ensure patient safety on all wards.

Expected to provide support to patients who have confusion, Dementia or Delirium and need 1-1 enhanced care.

Required to assess and review patients on a shift by shift basis ensuring care plans are up to date and behavioural charts are completed.

Required to move around the hospital to provide care and support to the patients with the greater need. You will be expected to do all personal care for your patients, documentation, distraction therapies, activities, and encourage mobility.

Expected to manage the team out of hours, supporting the team to complete appraisals, training and sickness management.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Friday 6 Dec 2024

We are recruiting for a Senior Occupational Therapist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We offer excellent opportunities for new and experienced band 6’s wanting to enhance their skills. We offer strong professional leadership across the acute therapy service at East and North Hertfordshire NHS Trust.

Our inpatient service covers Acute Trust rotations at Lister Hospital, Stevenage which includes surgical / respiratory care, orthopaedics; care of the elderly; stroke/hyperacute stroke unit; general medical wards and acute medical assessment.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

The main duties of the post include assessment and treatment of patients within the wards at Lister Hospital, supervision and mentoring of non-qualified staff and students, taking part in in-service training, and taking a role in service improvement projects.

Ability to travel easily between trust sites independently.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Friday 6 Dec 2024

Care Assistant

Location: Stevenage - SG1, SG2

Pay Rate: £13.50 - £15.65ph + 30p Mileage

Shifts available: Range of shifts available

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Care Assistant at City & County for every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career.

What you’ll get

Enhanced occupational maternity and adoption pay
Enhanced occupational paternity pay entitlement
Death in Service Payment
Pension scheme
Benefits and wellbeing platform
28 days annual leave (pro rata)
Refer a friend scheme
Cycle to work scheme
Job Description

What you’ll do

Our care assistants are the extraordinary people who do the everyday things that mean so much to our clients. Supporting them to live safer and supported lives in their own homes, you’ll follow individual care plans and assist with personal care, helping clients to bathe, dress, manage incontinence, use the toilet and supporting them with their medication. You’ll also help with practical tasks like shopping, mealtimes and housework.

Qualifications

What you’ll need

You don’t need any social care experience to apply for this role. We’re more interested in your compassion and ability to care. You’ll need to be resilient too and willing to learn new skills and develop your knowledge as part of a close-knit team.

Additional Information

Why choose us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey and continue yours.

City and County Healthcare Group is an equal opportunities employer.

SEND Business Support Officer

Tate recruitment are working alongside a local authority business across Stevenage and Hemel Hemstead, looking for Support offices to join within Adult and Children Care Services

Support officer:

• 3 month contract
• Full time- Monday to Friday
• £12.18- £165 Depending on location
• Full office based- Stevenage or Hemel Hempstead

Purpose of the Job

The post provides business and administrative support to individuals, teams or departments as appropriate.

Main Areas of Responsibility

• Utilise software packages such as Microsoft Office, and preparation of letters and documentation
• Update and manage computer databases and spreadsheets
• Provide reports and assist in compiling information such as statutory returns, manage and track expenditure
• Provide professional support to Senior Officers and Managers dealing with confidential and sensitive matters, answer telephone calls and provide information as a first point of contact
• Undertake a range of administrative duties such as note and minute taking, filing, faxing, scanning and photocopying Deal with all general matters including cash handling, correspondence, invoices and timesheets
• Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas
• Supervise workload of Assistant Support Officer, providing cover in absence e.g. reception and visitor management.

What you will need:

• Previous experience in service delivery or a business-related qualification would be beneficial
• You will be a competent administrator with experience of using Microsoft Office who is confident to be the first point of contact for Managers and possess excellent customer care skills
• You will be self-motivated, professional and approachable providing excellent team support and best practice at all times
• You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Seeking confident and inspiring support workers in Bristol, BS4 2ST

- Full-time or part-time hours (minimum 30 hours per week)

- Hourly Rate £12.87; Sleep Nights paid at £50 per night

- Working Hours: Shifts are a 15 hour day shift, followed by the sleep night

- It is essential that you hold a full UK or EU driving licence to apply for this role

If you are looking for more than a "9-5" job within social care then "Jamie", an amazing young gentleman with learning disabilities and autism, is looking to welcome you into his home to support him to live his best life - the life he chooses to live.

That said, to work with this amazing young man, you do need to be confident, engaging, calm and able to follow support plans that have been designed to help Jamie regulate his emotions when he is feeling overwhelmed.

Jamie is quite an able young man who enjoys an active life - especially swimming and he would love you to swim with him, or at the very least, you need to accompany Jamie poolside so you can enjoy the activity with him. He also enjoys getting out and about in nature (he has a work placement on a farm and loves going out on bike rides).

Jamie is looking a support workers who will provide companionship, conversation, emotional support and empowerment to him. You will need to be creative in your approach to inspire Jamie to feel confident to make the most of every day.

Every day will be different, and rewarding, as you encourage and empower Jamie to be actively engaged in every aspect of his daily life - this will include accompanying to favoured activities, supporting with daily living skills, administering medication.

At Dimensions, we believe it is who you are as a person - and the difference you can bring to lives of the people you will be supporting - that is more important than experience. Whether you are new to support work, or have supported people previously, we want to hear from you! We will give you all the training you need to be become an amazing support worker for the people you will be working with. You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 - now 6 years in a row! On top of on-going, fully-funded training and mentoring, we offer all our colleagues generous benefits; job satisfaction and job security, genuine career prospects, and an inclusive, caring work environment that celebrates diversity, champions mental well-being, and encourages employee recognition.

For further information about the role, the shifts available, and the people we support, please contact our Internal Resourcing Consultant, Ronnie Lillywhite on Ronnie.lillywhite@dimensions-uk.org

Apply now or please share this vacancy with someone you think would make an amazing Support Worker!

The position will be filled as soon as Jamie has found his new support worker

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment.

Proud member of the Disability Confident employer scheme

Please see the attached Applicant information pack for further detailed information regarding this role.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

A Vacancy at East and North Hertfordshire NHS Trust.


We are recruiting for a Respiratory & Sleep Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide effective administrative support service to the Respiratory & Sleep Disorder admin team including co-ordination of outpatients appointments, waiting lists and the patient helpline.

You will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of your work as you will undertake these duties without direct supervision, working within broad procedural guidelines.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

On occasions you will sit front of house meeting and greeting patients and relatives as they arrive. You will be working with all members of the Respiratory and sleep team which includes the respiratory Function and Sleep staff as well as the respiratory consultants and nurses ensuring timely management of patients attending the department.

This post requires effective communication and a level of confidence in dealing with the public. You will be supported by the staff in the unit with on the job training.



At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.


This advert closes on Wednesday 4 Dec 2024

A Vacancy at East and North Hertfordshire NHS Trust.


We are recruiting for aSenior Clinical Support Workerin the Respiratory and Sleep Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will play a pivotal role in our sleep diagnostic service maintaining the highest standards of care for our patients undergoing sleep assessment.

You must be enthusiastic, self-motivated and excellent at communicating with patients at different levels. Computer literacy is a requirement, as your duties will include managing diagnostic devices and data input.

You will also be working with an experienced team keen to offer you support, help and guidance at any time.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You will work closely within the multidisciplinary team to support patients with suspected sleep disorders as part of their assessment. This includes performing clinical observations, setting patients up with domiciliary sleep studies and data input.

You will be responsible for the cleaning and preparation of the sleep studies equipment in line with infection control standards.

You will take part in the weekly multidisciplinary team meeting and contribute towards ongoing research, education and development activity.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Applicant information pack for further detailed information regarding this role.




This advert closes on Wednesday 18 Dec 2024

A Vacancy at East of England Ambulance Service Trust.


We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.

If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!

You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.

Please ensure that your application relates to the essential criteria in the person specification.

Every day is different as an ACA and you could really make a difference to our patients.

Applications for this vacancy will be to work across Hertfordshire based at Watford or Welwyn Garden CIty



The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.

You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

You need a full UK manual car driving licence, with one years driving experience.
(Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)

Your role with EEAST PTS would start with a3 week paid training course(Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’, patient transport driver training, and a full uniform is provided.

During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually Welwyn Garden City & Barton Mills).

You MUST be able to commit to undertaking the training course as outlined above.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Wednesday 4 Dec 2024

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.