Total 32 Customer Service job vacancies in Stevenage, SG1 1AB

Project Manager (Bridges)

Contract Length: Long Term Contract

Location: Glasgow - On Site construction min 3 days per week

Minimum Requirement: The individual needs to a Chartered civil or structural engineer, Have Experience in Bridges & Financial management.
Security Clearance: BPSS (Basic Disclosure)

We are local for an experienced Bridges Special Projects Manager in the Glasgow area of Scotland.

Job Details

The M8 Woodside Manager will manage the day to
day delivery of the M8 Woodside Project on behalf of Transport Scotland.

The current stage of the M8 Woodside project involves delivering the Temporary Propping, with an overall value of around £140m.

This stage of the project is expected to complete in early 2026 and involves the following specific work elements. Enabling works, propping progress, co-ordination & delivery.

General Duties;

• Generic & bespoke propping design & delivery
• Technical support for repair & strengthening design & delivery to Major Projects.
• Stakeholder liaison management, e.g. GCC, SPT, Local businesses, Police, etc
• Gateway & Peer Review support
• Post required to ensure live project design development and delivery for duration of the project.
• Removing restrictions from M8 and surrounding surface streets as safely, quickly and cost-effectively as
  possible.

Please if interested apply within or email aaron.broughton@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Your new company
Your new company is a well-established organisation based in the heart of Bridgend. My client is seeking an organised and dedicated individual to join their team. They are seeking a candidate who can start the role as soon as possible on a temporary basis with the potential of the role to be made permanent.

Your new role
Your new role as Service Administrator will be a varied role and your responsibilities will include but not be limited to:

• Handling email and telephone correspondence in a professional manner
• Work with great attention to detail
• Complete data entry tasks
• Minute taking
• General administrative duties such as filing, photocopying and scanning
• Use problem-solving skills
• Complete audits and reviews

What you'll need to succeed
The successful candidate will be an experienced administrator who can effectively manage their own workload within a busy environment. They will be an individual who is proactive and possesses great communication skills, both verbal and written. Further to this, the successful candidate must be capable of multitasking and be adaptable to changes. The successful candidate will be an individual who is available to start at short notice.

What you'll get in return
In return, you will receive a competitive hourly rate between £13 - £13.50. In addition, you will receive 33 days' holiday, including bank holidays. You will be working full-time, Monday to Friday and have the opportunity to join a fantastic organisation on a temporary basis with the potential to be made permanent.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

We are recruiting for a Enhanced Care Team Practitioner who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will be responsible for the support and management of the team in the absence of the Team manager, undertaking sickness
management, appraisals, assisting with training and ensuring staff competencies are completed and up to date. You will also provide support to patients who have confusion, mental health conditions, Dementia or Delirium and need 1-1 enhanced care and do all personal care for your patients, documentation, distraction therapies, activities, and encourage mobility.

We are looking for an individual who, has excellent communication skills, can work independently, works flexibly and can deal with challenging behaviour, in a pleasant and calm manner. Previous experience of working with Dementia and mental health patients is desirable.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

The post holder will be expected to work long days, nights and weekends to ensure the service has consistent senior cover.

Responsible for the leadership and management of the Enhanced care team.

Required to liaise with the senior site nurse and the Safer staffing team in the coordination and placement of the Enhanced care team to ensure patient safety on all wards.

Expected to provide support to patients who have confusion, Dementia or Delirium and need 1-1 enhanced care.

Required to assess and review patients on a shift by shift basis ensuring care plans are up to date and behavioural charts are completed.

Required to move around the hospital to provide care and support to the patients with the greater need. You will be expected to do all personal care for your patients, documentation, distraction therapies, activities, and encourage mobility.

Expected to manage the team out of hours, supporting the team to complete appraisals, training and sickness management.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Friday 6 Dec 2024

We are recruiting for a Senior Occupational Therapist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We offer excellent opportunities for new and experienced band 6’s wanting to enhance their skills. We offer strong professional leadership across the acute therapy service at East and North Hertfordshire NHS Trust.

Our inpatient service covers Acute Trust rotations at Lister Hospital, Stevenage which includes surgical / respiratory care, orthopaedics; care of the elderly; stroke/hyperacute stroke unit; general medical wards and acute medical assessment.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

The main duties of the post include assessment and treatment of patients within the wards at Lister Hospital, supervision and mentoring of non-qualified staff and students, taking part in in-service training, and taking a role in service improvement projects.

Ability to travel easily between trust sites independently.

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Friday 6 Dec 2024

Care Assistant

Location: Stevenage - SG1, SG2

Pay Rate: £13.50 - £15.65ph + 30p Mileage

Shifts available: Range of shifts available

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Care Assistant at City & County for every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career.

What you’ll get

Enhanced occupational maternity and adoption pay
Enhanced occupational paternity pay entitlement
Death in Service Payment
Pension scheme
Benefits and wellbeing platform
28 days annual leave (pro rata)
Refer a friend scheme
Cycle to work scheme
Job Description

What you’ll do

Our care assistants are the extraordinary people who do the everyday things that mean so much to our clients. Supporting them to live safer and supported lives in their own homes, you’ll follow individual care plans and assist with personal care, helping clients to bathe, dress, manage incontinence, use the toilet and supporting them with their medication. You’ll also help with practical tasks like shopping, mealtimes and housework.

Qualifications

What you’ll need

You don’t need any social care experience to apply for this role. We’re more interested in your compassion and ability to care. You’ll need to be resilient too and willing to learn new skills and develop your knowledge as part of a close-knit team.

Additional Information

Why choose us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey and continue yours.

City and County Healthcare Group is an equal opportunities employer.

SEND Business Support Officer

Tate recruitment are working alongside a local authority business across Stevenage and Hemel Hemstead, looking for Support offices to join within Adult and Children Care Services

Support officer:

• 3 month contract
• Full time- Monday to Friday
• £12.18- £165 Depending on location
• Full office based- Stevenage or Hemel Hempstead

Purpose of the Job

The post provides business and administrative support to individuals, teams or departments as appropriate.

Main Areas of Responsibility

• Utilise software packages such as Microsoft Office, and preparation of letters and documentation
• Update and manage computer databases and spreadsheets
• Provide reports and assist in compiling information such as statutory returns, manage and track expenditure
• Provide professional support to Senior Officers and Managers dealing with confidential and sensitive matters, answer telephone calls and provide information as a first point of contact
• Undertake a range of administrative duties such as note and minute taking, filing, faxing, scanning and photocopying Deal with all general matters including cash handling, correspondence, invoices and timesheets
• Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas
• Supervise workload of Assistant Support Officer, providing cover in absence e.g. reception and visitor management.

What you will need:

• Previous experience in service delivery or a business-related qualification would be beneficial
• You will be a competent administrator with experience of using Microsoft Office who is confident to be the first point of contact for Managers and possess excellent customer care skills
• You will be self-motivated, professional and approachable providing excellent team support and best practice at all times
• You must be willing to undertake a variety of administrative tasks, operating within departmental policies and procedures.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Please see the attached Applicant information pack for further detailed information regarding this role.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

A Vacancy at East and North Hertfordshire NHS Trust.


We are recruiting for a Respiratory & Sleep Administration Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide effective administrative support service to the Respiratory & Sleep Disorder admin team including co-ordination of outpatients appointments, waiting lists and the patient helpline.

You will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of your work as you will undertake these duties without direct supervision, working within broad procedural guidelines.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

On occasions you will sit front of house meeting and greeting patients and relatives as they arrive. You will be working with all members of the Respiratory and sleep team which includes the respiratory Function and Sleep staff as well as the respiratory consultants and nurses ensuring timely management of patients attending the department.

This post requires effective communication and a level of confidence in dealing with the public. You will be supported by the staff in the unit with on the job training.



At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.


This advert closes on Wednesday 4 Dec 2024

A Vacancy at East and North Hertfordshire NHS Trust.


We are recruiting for aSenior Clinical Support Workerin the Respiratory and Sleep Service who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will play a pivotal role in our sleep diagnostic service maintaining the highest standards of care for our patients undergoing sleep assessment.

You must be enthusiastic, self-motivated and excellent at communicating with patients at different levels. Computer literacy is a requirement, as your duties will include managing diagnostic devices and data input.

You will also be working with an experienced team keen to offer you support, help and guidance at any time.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

You will work closely within the multidisciplinary team to support patients with suspected sleep disorders as part of their assessment. This includes performing clinical observations, setting patients up with domiciliary sleep studies and data input.

You will be responsible for the cleaning and preparation of the sleep studies equipment in line with infection control standards.

You will take part in the weekly multidisciplinary team meeting and contribute towards ongoing research, education and development activity.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Applicant information pack for further detailed information regarding this role.




This advert closes on Wednesday 18 Dec 2024