Total 426 Customer Service job vacancies in Salt Lake City, Utah

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement action, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in non-compliance, or if enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

• The duties may include, but are not limited to:
• Direct subordinates and/or provide; plan work to be accomplished by subordinates, set and adjust short term priorities, and prepare schedules for completion of work.
• Hear and resolve complaints from employees – referring group grievances and more serious unresolved complaints to a higher-level manager.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Make decisions on work problems presented by subordinates.
• Oversee the management and administrative support of the Warehouse and Commodity Management Division.
• Formulate and recommend to the Director and Senior Leadership, critical policies, methods, and procedures for carrying out the warehouse examination, licensing, cotton and price discovery programs.
• Recommend reasonable actions affecting the licenses or storage contracts of the warehouse operations, based on examination results.
• Serve as an agency authority and technical expert providing advice and guidance on all matters relating to division programs, specifically warehouse examination/licensing, warehouse liquidation/marketing, and the USWA.
• Research solutions to improve examination/licensing and other techniques used by the various states with the objective of expediting workflow and enhancing the quality of work.

• The duties may include, but are not limited to:
• Assists the Regional Director on a variety of assignments related to the administration and management of QAD commodities.
• Formulates and implement procedures, policies, and training programs within their region.
• Directs the work of key assistants and assures that grading activities are properly coordinated and administered.
• Supervises grading activities and provides guidance to a significant number of federal and or state employees on both administrative and technical matters.
• Assists in the execution and coordination of approved policies and programs to effectuate uniform and integrated programs throughout the incumbent’s region.
• Monitors funds obligated, expended, and collected in the execution of the program in the region.
• Reviews and evaluates operations in their designated area to appraise their effectiveness, adherences to regulations, and determining their deficiencies.
• Evaluates the technical adequacy and acceptability of the grading, certification, and auditing programs.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

• The duties may include, but are not limited to:
• Oversees designing and implementing strategic IT initiatives, including the modernization and replacement of AQI data systems.
• Collaborates closely with Customs and Border Protection and other federal partners to develop a cohesive IT strategy that supports the efficient and secure management of AQI data.
• Leads efforts to design, integrate, and enhance IT infrastructure that improves data quality, accessibility, and overall program efficiency, ensuring that these systems support the evolving needs of the AQI program.
• Provides strategic leadership in evaluating program quality and challenges as well as overseeing the development, coordination, vetting, and implementation of appropriate and effective solutions with internal and external stakeholders.
• Leads data management efforts to support the analysis, evaluation, interpretation, and adaptation of AQI program objectives

As a Litigation Coordinator your duties will include, but are not limited to, the following:

• Serves as the Service's liaison between the Solicitors' Office and the Ecological Service's program and provides technical expertise on policy and resource implications associated with litigation involving the ESA or other natural resource statutes.
• Develops litigation positions in coordination with the Office of the Solicitor, the regional office, and field offices in responds to litigation or notices of intent to sue.
• Monitors litigation progress and outcomes, and assesses policy implications and resource impacts due to litigation.
• Leads the development of administrative records in response to litigation.
• Guides offices and biologists in developing procedures to facilitate records management that complies with applicable regulations and policies.

As a Litigation Coordinator your duties will include but are not limited to the following:

• Serves as the Service's liaison between the Solicitors' Office and the Ecological Service's program and provides technical expertise on policy and resource implications associated with litigation involving the ESA or other natural resource statutes.
• Develops litigation positions in coordination with the Office of the Solicitor, the regional office, and field offices in responds to litigation or notices of intent to sue.
• Monitors litigation progress and outcomes, and assesses policy implications and resource impacts due to litigation.
• Leads the development of administrative records in response to litigation.
• Guides offices and biologists in developing procedures to facilitate records management that complies with applicable regulations and policies.

• Provides Information Technology (IT) support to staff and end user devices (EUDs).
• Maintains accountability of all assigned tickets until closure.
• Ensures high uptime on all healthcare information systems.
• Conducts research, evaluates, and provides feedback on problematic trends and patterns.
• Serves as the primary POC for network connectivity by coordinating troubleshooting, repair and upgrade of networking infrastructure.
• Plans and coordinates the installation, testing, operation, troubleshooting, and maintenance of business-related hardware and software systems
• Diagnoses and resolves problems in response to reported incidents.

This position is responsible for the direction of a highly complex consolidated Radiology program that includes General Radiography, Fluoroscopy, Computed Tomography, Magnetic Resonance Imaging, Nuclear Medicine, Molecular Imaging, Positron Emission Tomography, General Ultrasound, Vascular Ultrasound, and Interventional Radiology programs. The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information and supervises all Advanced Medical Support Assistants (AMSA) in the service.

The Supervisory Medical Support Assistant (SMSA) is responsible for ensuring the management of accurate and timely patient care coordination in all divisions and modalities of Radiology, coordinating all clinic administrative support activities in conjunction with the Administrative Officer (AO), Chief of Radiology, and other staff to provide adequate administrative staff coverage to assure quality patient care coordination. Will serve as an active member of the Radiology supervisory team, keeping the AO informed on all matters requiring their attention and/or action. Participates in the formulation of plans and determination of goals with the service and conducts Continuous Quality Improvement reviews in program areas. The incumbent is delegated authority necessary to accomplish assigned programs, performing the full range of supervisory duties and responsibilities to effectively utilize the manpower and resources allocated to the Radiology. This includes setting team goals and technically directing the work of
subordinates. It requires planning, assigning, reviewing, and accepting/rejecting work done by subordinates. The incumbent will make work assignments, set or negotiate deadlines, and designate completion dates. The incumbent makes final decisions on selections, evaluates performance, and takes disciplinary action when necessary. The incumbent coordinates leave, approving time as appropriate and arranging cross coverage in order to provide adequate coverage for assigned areas and other related activities of personnel assigned to Radiology. The incumbent instructs employees in assigned tasks and job techniques, conducts formal and informal on-the-job training, and answers questions on procedures,
policies, and directives. The Incumbent is responsible for the management and reporting of workload data related to all Radiology sections. Responsible for creating and updating scheduling notes for all clinics. Works with subordinates to complete appointment processing in a timely manner. It also involves providing education (and re-education) to referring clinicians on how to timely/completely/accurately complete radiology orders. The incumbent evaluates and determines results, plans and institutes administrative methods and procedures and establishes or recommends program objectives. Acts as a representative of the AO, with full responsibility to make decisions assuring maximum utilization of
personnel. Develops and administers a formal continuous improvement plan or method for reviewing and appraising the effectiveness of all Radiology activities. Analyzes and reports information gathered as a basis in making improvements in efficiency to the veteran. Plans training programs for Medical Support Assistants, develops and maintains an efficient work force of employees which is an integral part of the clinic operation. Provides technical and clerical assistance to the professional staff on all administrative matters and activities. The purpose of the work is to develop, manage, coordinate, improve and oversee needed administrative services for the various Radiology modalities. Work contributes to the improvement
of patient care delivery with the goal of providing a seamless continuum of care. Assessment of productivity, effectiveness, and efficiency of program operations or to analyze and resolve problems are necessary components of the work performed in order to be able to provide recommendations to resolve problems in administration of the programs. Work also includes developing related procedures and
guidelines to supplement the established administrative regulations and administrative documents.

Work Schedule: Monday - Friday 7:00am - 3:30 pm
Telework: AD HOC
Functional Statement #: 54651-0

Lead duties and responsibilities include:

• Leads the activities of the production and service areas
• Reviews daily work assignments and makes adjustments accordingly
• Communicates instructions and information to employees concerning work to be accomplished
• Relays any problems and/or events to supervisors and managers
• Provides on the job training to lower graded food service workers and documents training
• Completes safety and sanitation inspection checks
• Ensures food production and service areas are properly set up
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket
• Observes work performance of employees and provides feedback to supervisors
• Participates in performance improvement programs and documents quality improvement data
• Performs other related duties as assigned.

• Sets up tray line station with correct supplies and food items
• Serves food, cafeteria style
• Breaks down and cleans assigned station
• Sets up dining room tables for service
• Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian
• Prepares individual and bulk nourishments and supplemental foods/beverages
• Determines the quantities of ingredients needed
• Makes conversions between the metric system to standard system
• Performs heavy duty cleaning tasks throughout food service areas
• Provides assistance to cooks in the food preparation areas
• Performs other related duties as assigned.