Total 2,162 Customer Service job vacancies in Rock Island, Illinois

• Track the status of Farm Bill contracts through reports and communications with staff.
• Prepare reports describing problems that are recurring or causing significant delays or costs, the corrective actions needed or taken, and the need for additional time or resources.
• Draft and finalize contract administration letters and documents related to status reviews, contract implementation, contract modifications, and potential cancellations or terminations.
• Assist with outreach events to promote NRCS programs.

As a POWERED SUPPORT SYSTEMS MECHANIC (Title 32), WG-5378-8/10, you will perform duties involving the maintenance and repair of power ground and other support equipment used in aircraft servicing and repairs.

Major Duties - This is NOT an all-inclusive list:

• Troubleshoot deficiencies and repair flight critical equipment including lifting devices, turbine powered generators, towing devices and auxiliary power units.
• Repair of power ground and other support equipment used in aircraft servicing and repairs.
• Knowledge of mechanical, electrical, pneumatic and hydraulic systems and components related to electrical power production equipment and aircraft arresting systems.
• Trouble-shoot equipment and determine the extent of repairs as well as the parts required.
• Troubleshoot, tune-up and adjust of internal combustion and turbine engines, fuel controls, carburetors, clutch linkage, brakes and other mechanical links that utilize common hand tools and a variety of test equipment.
• Troubleshoot, repair, overhaul, or rebuild diesel or gasoline engines, generators, starter motors, carburetors, associated generating and distributing equipment and aircraft arresting systems.
• Read and apply technical manuals, wiring diagrams, schematic drawings and to measure and work.
• Maintain records and equipment log books.
• Preventive maintenance and servicing of equipment including repairing and replacing tires, lubrication, oil changes, replacing air, fuel and oil filters, checking fluid levels.

The position serves as the Lead Advanced Medical Support Assistant in the VA New England VISN 1 VA Medical Center. S/He uses initiative in completing recurring assignments independently and without specific instructions, but refers deviations, problems and unfamiliar situations to the supervisor for assistance. Duties include but not limited to:

• Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met.
• Utilizes knowledge of VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, NEAR, Electronic Wait Lists, and pre-appointment clinical requirements(i.e. labs, EKGs, x-rays) to ensure readiness for the patient visit.
• Monitors clinic's Access to care.
• Monitors ICB usage ensuring insurance is collected at time of appointments and captured appropriately by the incumbent and other scheduling staff.
• Keeps abreast of rapidly changing regulations, directives, software patches, programs, and processes involved in the delivery of the healthcare benefits package.
• Assists with the clean-up of the EARR (Encounter Action Required Report) and delinquent recall report; supports clinics regarding utilization and clinic profile management i.e. set-up of clinic grids, cancel and restore clinics.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Prepares correspondence and memos as needed.
• Promotes Veteran registration for and utilization of HealtheVet (MHV).
• Stocks basic office supplies for the executive suite.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.

• Veterans' preference does not apply for internal agency employees.
• Applicants must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is a LIUNA Bargaining Unit position.
• This position is covered by a special rate.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
• This position is in the Excepted Service.

• Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. and updates the existing medical record or prepare new record.
• Schedules appointments, completes the client admission forms. Screens/Updates the existing medical record or collects sufficient information to prepare new record. Reviews discharge information or handouts with client.
• Maintains clinic exterior, reception area and exam rooms to ensure general cleanliness (to include cleaning urine, feces and blood). Dispenses medications, annotates prescriptions and refills prescriptions accordance with polices and procedures
• Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. Monitors and replenishes inventory.
• Receives payments for services rendered. Balances cash and checks daily; makes daily bank deposit. Monitors and replenishes inventory. Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents.

• Selection can be made at any grade level: GS-05, GS-06, or GS-07. Grade determination will be set based on qualifications.
• Duties and responsibilities will vary depending on the level of the position, however you will be trained to develop into a full performance GS-07. Various duties may include:
• Monitor mandatory training for branch personnel and provide direction and assistance on completing training actions.
• Maintain calendar of supervisor's activities such as conferences, meetings, or other functions.
• Initiate a variety of personnel actions, annual performance ratings, and new employee orientation.
• Work with supervisors to develop and update training budget.
• Maintain property inventory for management/branch.
• Serve as the company cardholder for the branch.

• Selection can be made at any grade level: GS-05, GS-06, or GS-07. Grade determination will be set based on qualifications.
• Duties and responsibilities will vary depending on the level of the position, however you will be trained to develop into a full performance GS-07. Various duties may include:
• Monitor mandatory training for branch personnel and provide direction and assistance on completing training actions.
• Maintain calendar of supervisor's activities such as conferences, meetings, or other functions.
• Initiate a variety of personnel actions, annual performance ratings, and new employee orientation.
• Work with supervisors to develop and update training budget.
• Maintain property inventory for management/branch.
• Serve as the company cardholder for the branch.

As a FIREFIGHTER (HAZARDOUS MATERIALS TECH/BASIC LIFE SUPPORT) (Title 5), GS-0081-7, you will serve as a Firefighter (Hazardous Materials Technician/Basic Life Support) assigned to a crew engaged in airfield and structural firefighting and crash-rescue operations.

Major Duties - This is NOT an all-inclusive list:

• Perform hazard and risk assessment and conduct a complete incident analysis.
• Conduct immediate incident surveys to completely identify materials involved, determines specific HAZMAT that have been released, analyze surrounding conditions to identify the materials and containers involved; predict behavior of a material and/or container and recommend mitigation actions.
• Establish on scene control procedures, including control zones and decontamination processing.
• Employ HAZMAT response procedures and equipment, including liquid splash and vapor protective clothing, self-contained breathing apparatus, spill containment materials, and extinguishing agents.
• Prepare incident reports and documentation.
• Maintain and decontaminate HAZMAT equipment and supplies.
• Initiate established medical protocols in providing basic life support.
• Conduct initial and on-going patient assessment and physical examination.
• Perform cardiopulmonary resuscitation (CPR) and automatic external defibrillation (AED).
• Employ a variety of established emergency medical techniques, methods, and equipment to stabilize the patient for transport.
• Drive and operate firefighting vehicles, such as pumpers, aerial ladder trucks, and Airport Rescue Fire Fighting (ARFF) vehicles.
• Operate pumps, foam generators, boom and groundsweep nozzles, and other similar equipment.
• Drive to the scene of the fire following a predetermined route or selecting an alternate when necessary and positions vehicle considering factors, such as wind direction, sources of water, hazards from falling structures, location of armament on aircraft, etc.
• Maintain constant awareness of levels in self-contained breathing apparatus and warns other firefighters when tanks are close to empty.
• Perform crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great.
• Perform work at airfields handling aircraft (e.g., fighters, bombers, cargo, passenger) carrying large volumes of fuel, conventional and sometimes nuclear weapons, or highly flammable or explosive cargo; or handling a large number of air moves, or a moderate number involving pilot training, or other air moves with high crash or fire potential.
• Direct water through turrets and handlines to cool weapons and ammunitions during rescue.
• Perform structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.
• Perform structural firefighting duties at facilities which may be engaged in the production, storage, and testing of fuels, explosives, gases, or other chemicals and materials which are capable of producing extensive and hazardous toxicological, biological, or radiological products.
• Participate in controlling and extinguishing fires by operating hoses, ladders, and hydrants.
• Maintain firefighting equipment and fire station facilities.

Job Description & Requirements

• Able to read and understand AutoCAD Construction Drawings
• Reviewing Tender Documents & Drawings and providing quotation
• Procurement of materials with suppliers/vendors
• Upkeep Material Inventory
• Implement contract administration procedure to ensure proper documentation of records concerning variation, submitting accurate cost and time implications to client
• Submit Progress Claims, VO settlements, and Final Account Settlements
• Upkeep FW time card and prepare FW payroll
• Fresh graduates are welcome to apply
• Able to work with minimum supervision
• Hardworking, Independent and detailed oriented
• Working location (West – Pioneer Area)

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Service Executive

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Executive, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• Bachelor’s degree in business adminstration/engineering or equivalent
• Minimum of 3 years of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Are you a Control System Field Service Engineer looking for an interesting and inspiring opportunity?

Are you passionate about providing complex technical solutions?

Join Our Team

Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes.

Partner with the best

A Field Service Engineer will play a vital field-based role, travelling to customer sites, both onshore and offshore, across APAC region. You will provide specialist installation and maintenance support. You will perform hands-on work individually and as part of a Field Service team.

As a Field Services Engineer - Control System, you will be responsible for:

• Performing maintenance, modifications, adjustment, commissioning, testing and trouble-shooting on software control system and equipment supporting gas turbines and compressors.
• Acting as primary point of contact and trusted advisor to customers for timely and satisfactory resolution of concerns.
• Interfacing across customers, engineering and management teams to ensure site operations and maintenance activities aligned to technical requirements.
• Collaborating with co-workers and customers to provide technical guidance to solve complex technical problems.
• Providing customers and management with professional and timely report related to field services activities and equipment status.
• Ensuring all in-field activities carried out safely complying with quality, customers' and company HSE standards and procedures.

Fuel your passion

To be successful in this role you will:

• Demonstrate appropriate training, qualifications and experience on either Control Panels.
• Show successful experience in maintenance, troubleshooting and fault-finding of industrial gas turbines, auxiliary systems and/or compressors.
• Have significant experience of troubleshooting, maintenance, start-up and commissioning of pumps and auxiliary packages.
• Display a powerful customer service-orientation mindset, experienced leading customers through tough decisions.
• Have awareness of Health, Safety and Environmental compliance and potential risks.
• Demonstrate excellent written and oral communication skills, to convey technical concepts to customers, both internal and external.
• Enjoy travelling to customer locations, being flexible to customer demands and being available at a short notice.
• Be a motivated self-starter, proactively taking initiative to lead and solve problems with technical and analytical skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

• In this role, you will travel to and work on customer sites across the Asia-Pacific Region in line with customer requirements. The duration of the work at site and the hours of work at the site will be in line with customer requirements.
• In between work assignments, you will have free time in line with Baker Hughes working time guidelines and fatigue management provisions. You will also accrue annual leave which you can then take to extend your time off.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

• respond to customer enquiries via phone, email and chat in a timely and professional manner
• provide accurate and complete information to customers regarding products, services and policies
• process orders, returns and exchanges following company policies and procedures
• work with other departments to resolve customer issues and escalations
• keep detailed records of customer interactions and transactions
• collaborate with other team members to meet or exceed customer service targets
• stay updated on industry trends and best practices
• perform other related duties as management requires

Key Tasks / Responsibilities:

1. Strategic Mills Relationship Management:

• Develop and maintain strategic relationships with mills to enhance business opportunities.

1. Domestic Sales (particularly with CNOOC):

• Manage a team of 2 Business Development Managers (BDMs) focusing on domestic sales.
• Work with Strategic Mill Partners or channels in Central Asia to drive sales growth.

1. Breakthrough in Chinese CCUS and/or Geothermal:

• Lead efforts to penetrate the Chinese Carbon Capture, Utilization, and Storage (CCUS) market and/or the geothermal sector, as well as other relevant decarbonization activities.

1. Oversee Customer Service and Customer's Project Teams in Wuxi:

• Manage a team of 4 direct reports to ensure high levels of customer satisfaction and project success.

1. Asia Pacific Executive Team:

• Be an active member of the Asia Pacific Executive Team.
• Responsible for yearly budget planning, participate in strategy meetings and conduct monthly operations reviews.

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential!

Role & Responsibilities

· Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.

· Perform on-site advice, installation, preventive maintenance and repairs of our Company products.

· Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.

· Proactive in informing customers of additional product and services we offer.

· Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

· Good level of customer service experience.

· Good communication skills to enable interaction with internal and external customers.

Qualification:

· NITEC/ Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.

· Candidates without prior working experience are welcome as on-the-job training will be provided.

· Possess a valid Singapore Class 3 Driving License.

Benefits:

· Learning culture where every employee is engaged in learning and development growth.

· Team programs and activities that celebrate individual and team’s success.

· Long service award recognition for our committed and dedicated colleagues.

· Health insurance and flexi-benefits cater for the employee’s health and wellness.

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

● Free meals provided

● In-house gym

● Staff discounts

● Walking distance from Tuas Link MRT

Title:

E-Commerce Sales Support

Reports to:

Sales Manager

Introduction:

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities:

• Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.
• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.
• Ensure timely execution of order process management.
• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.
• Provide customer service to support the sales growth.
• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.
• Prepare monthly summary sales reports.
• Plan and execute e-commerce promotion campaigns.
• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements:

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.
• Possess at least a Diploma in any field.
• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.
• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).