Total 391 Customer Service job vacancies in Palm Bay, Florida

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

WHAT IS THE SMALL BUSINESS SELF EMPLYED (SBSE)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Small Business Self Employed Campus Collection Operations - Atlanta

The following are the duties of this position at the full working level.

• Accomplishes various analytical studies and/or projects to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs.
• Prepares action plans and schedules for project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Conducts in-depth analyses of project data, requirements, and impact; identifies problem areas and determines how to resolve them.
• Performs complex operational reviews, prepares comprehensive program analyses/evaluations, and/or provides guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.
• Prepares feasibility studies, directives, memoranda, policy statements, written guidelines and recommendations, oral and written presentations, and/or conducts briefings to communicate findings, advice and recommendations, implementation plans, directives, and guidelines to managers and executives.

• Plans, coordinates, and directs helicopter operations in support of mission requests.
• Directs helicopter crewmember duties.
• Directs aviation mission planning including briefings of pilots, contract personnel and crews on mission requirements.
• Participates in and may direct helicopter operations to include accompanying pilot on flights, provides radio communications to dispatch and or ground firefighter
• Directs aviation safety processes in coordination with pilot.

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Puerto Rico Accounts Management

The following are the duties of this position at the full working level.

• Distributes, balances, monitors and reports on workload in accordance with established workflow or job
• Assures equitable distribution among employees and timely accomplishment of assigned workloads.
• Amends or rejects work not meeting established standards and refers to supervisor any problems on meeting performance standards.
• Maintains current knowledge of procedures, policies and directives, answers questions, and provides both classroom and OJT instruction to employees.
• Resolves simple informal complaints, refers others to supervisor, reports on performance, progress and training needs of employees and on disciplinary problems.
• Performs administrative duties in the absence of the manager.

Duties listed but are not limited to:

• Maintain a positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills
• Begins to utilize observation skills for data collection, reporting, and recording patient/resident observations
• Learning to perform aspects of nursing care to meet patient's needs for the following under close supervision and with direction/guidance from a preceptor:
  • Personal Hygiene
  • Physical Comfort
  • Activity, Exercise, Rest
  • Nutrition
  • Elimination
  • Prevention of Skin Breakdown
  • Rehabilitative Aspects of Care
  • Turning and repositioning
• Maintaining a safe clean and therapeutic environment for patients by performing such activities as checking equipment, assessing safety hazards, straightening procedural and storage areas, cleaning stretchers and wheelchairs between patient uses.
• Participate in maintenance of an optimal infection control program.
• Recognizes changes in the patient's condition and behavior and reporting this to the registered nurse.

Functions as a Specialty Treatment Program Specialist within a Bureau of Prisons (BOP) Federal Correctional Facility.

Provides group and individual counseling to inmates with the psychological problems targeted by the specialty program. Advanced Care Level Treatment Program: inmates suffering from serious mental illnesses which adversely impact their ability to function in a general population setting and/or their opportunity for successful reentry.

Provides program orientation lectures to inmates as a part of the institution’s Admissions and Orientation Program.

Administers questionnaires and conducts interviews to obtain information about inmates.

Reads inmate file records to extract information relevant to treatment.

Identifies deficiencies and excesses in inmates' patterns of thought, feeling, and behavior and recommends or devises steps to remediate them.

Learns and applies new assessment and treatment techniques for helping inmates overcome psychological problems.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. If you are selected for this position you will be expected to reside within the geographic area listed on this announcement within 45 days. Although you must reside and perform the job functions in the specific geographic location, it will not require you to report to the agency worksite on a regular and recurring basis.

Major duties include, but are not limited to the following:

• Manages project assignments in accordance with client requirements and ensures that all products and services are delivered on schedule and within budget.
• Works on the administration and management of the entire project, including project financial management. Provides responsive and targeted technical advice and guidance that takes into account the client needs and financial capacity.
• Develops accurate government requirements, measurable performance standards, and manages project life-cycle activities to ensure that intended outcomes are achieved.
• Collaborates with clients to define needs, research and analyze solution options, and provide other client- facing project management support as needed.

These positions are located within the Health Administration Service. The tours of duty will be established based on demand of the work area. The AMSA is expected to present to work in a professional manner in accordance with acceptable workplace behavior and established tours of duty. The AMSA monitors encounters, consults, patient calls, new consult appointments for primary work assignment and assists with secondary as needed, provides input on performance, resolves daily workplace issues and maintains efficient workflow.

The Advanced Medical Support Assistant duties consist of but are not limited to the following:

• Serves as a customer service relations provider and assists in the resolution of Veterans' concerns.
• Assists Veterans with scheduling appointments with clinical providers.
• Responsible for the validation of patient demographic and insurance information.
• Acts in the capacity of liaison between patients, team members as well as specialty and ancillary services.
• Provides information and technical support on availability of services, points of contact and necessary authorizations and approvals.
• Utilizes computer technology to ensure continuity of care through accurate patient information, communication and documentation.
• Monitors the status and progress of work and makes necessary adjustments in accordance with established priorities.
• Ensures all training requirements are met.
• Trains unit members in the accomplishment of new tasks or projects.

Major duties performed include:

• Prepares, assembles, and correlates information into requested formats or creates format for data.
• Processes incoming and outgoing materials.
• Edits documents, composes letters and reports, and reviews correspondence for accuracy and completeness.
• Coordinates scheduling of facility space within the regional office.
• Identifies requirements for equipment within the regional office and forwards for action.
• Provides input on staffing and budget requirements for SSD activities.
• Maintains official station control log/history file for circulars, bulletins, and memoranda.
• Establishes and maintains files and records for the division.
• Prepares access requests for division employees.
• Assists other users with regards to applications and selection of appropriate formats and procedures for correspondence preparation.
• Reviews correspondence for accuracy, format, and appropriate usage of grammar.
• Performs duties of a government purchase card holder to include securing the card, maintaining receipts and other supporting documentation, and reconciling transactions timely.
• Assists the primary Transit Benefit Manager in program administration.
• Monitors and reports time and attendance for division employees.
• Performs PIV Official Role duties.
• Receives all division visitors and callers and provides the appropriate information or refers to the appropriate operating element.

Major duties performed include:

• Prepares, assembles, and correlates information into requested formats or creates format for data.
• Processes incoming and outgoing materials.
• Edits documents, composes letters and reports, and reviews correspondence for accuracy and completeness.
• Coordinates scheduling of facility space within the regional office.
• Identifies requirements for equipment within the regional office and forwards for action.
• Provides input on staffing and budget requirements for SSD activities.
• Maintains official station control log/history file for circulars, bulletins, and memoranda.
• Establishes and maintains files and records for the division.
• Prepares access requests for division employees.
• Assists other users with regards to applications and selection of appropriate formats and procedures for correspondence preparation.
• Reviews correspondence for accuracy, format, and appropriate usage of grammar.
• Performs duties of a government purchase card holder to include securing the card, maintaining receipts and other supporting documentation, and reconciling transactions timely.
• Assists the primary Transit Benefit Manager in program administration.
• Monitors and reports time and attendance for division employees.
• Performs PIV Official Role duties.
• Receives all division visitors and callers and provides the appropriate information or refers to the appropriate operating element.

• Serves as agency representative between the State Office and Service Centers in an assigned district of service centers.
• Provides oversight, program advice, training and guidance to County committees and service center staffs on commodity programs and farm loan programs.
• Conducts ongoing evaluations of program and administrative operations in service enters within the district.
• Makes loan program decisions or recommendations in those areas beyond the delegated authority of the Farm Loan Managers.
• Supervises Farm Loan Managers.