The Opportunity...
Are you an enthusiastic and engaging person with a good imagination? Do you love working with elderly people? Golfhill Nursing and Residential Care Home is recruiting a Full-time Activities/Wellbeing Coordinator to join their team!

The Home...

Welcome to Golfhill Care Home in Glasgow. Our purpose-built Home is located in the vibrant residential area of Dennistoun, once voted one of the world’s ‘coolest’ neighbourhoods! Conveniently positioned north of the River Clyde, just over a mile east of the heart of Glasgow, we’re well served by public transport with easy city centre access.

Golfhill is organised into four spacious self-contained bungalows each specialising in a different type of care, from dementia support to helping those living with Parkinson’s. The Houses, which also cater for people who may be convalescing or require palliative care, are staffed around-the-clock by our dedicated Colleagues providing the very best person-centred care.

Your Duties...


Work with the Home Manager and Head of Dementia & Wellbeing to engage with and implement Advinia’s Wellbeing and Engagement Programme - S.P.E.C.S.
Design and organise, in conjunction with Residents, a range of person-centred stimulating meaningful and engaging activities within the Home.
Develop, manage and coordinate new and ongoing meaningful engagement programmes that encourage Residents to maintain pre-existing interests and hobbies.
Encourage Colleagues, Residents, Relatives and Friends to participate in the Home's meaningful engagement programme and help to embed a whole home approach to activities.
Arrange trips and outings to enable Residents to engage in offsite activities to maintain their hobbies and interests.
Support with creating an engaging and stimulating environment throughout the Home that is appropriate to the needs of Residents.
In conjunction with the Home Manager agree and undertake fundraising opportunities to supplement activities budget.
Maintain an activities budget, in conjunction with the Home Manager for the provision of resources, outings and entertainment.
Maintain full and accurate records of activity budget spend.
Encourage, involve and support Residents with deciding on the range of activities that take place within the Home through the development of a Resident’s Committee, ensuring all Residents have a voice and the opportunity to contribute and provide feedback.
Ensure risk assessments have been completed for all activities and outings and reviewed as appropriate.
Maximise the use of resources that are available to support with delivering meaningful and engaging activities such as; Band App, Advinia Monthly themes, Moments that Matter initiative, My Life TV, Daily Sparkle, Advinia Virtual Tours.
To participate in and develop activities based on Advinia’s monthly activity themes, incorporating each of the areas of the S.P.E.C.S programme.
Recognise that some Residents may not want to (or are unable to) participate in group/ communal activities and therefore plan individualised 1-2-1 activities as appropriate.


In Return we can offer...


Free PVG
Competitive pay rates
Flexible pay
Paid Family Leave
Professional training and fantastic career progression
Refer a friend
Pension scheme and lots more!


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

The Home...

Golfhill is organised into four spacious self-contained bungalows each specialising in a different type of care, from dementia support to helping those living with Parkinson’s. The Houses, which also cater for people who may be convalescing or require palliative care, are staffed around-the-clock by our dedicated Colleagues providing the very best person-centred care.

This is a fantastic opportunity for a nurse to work opposite the unit manager in our intermediate care unit - exciting opportunity to support short term admissions and working very closely with the multi disciplinary team

Your Responsibilities…


Leading, supervising and training the care team.
General nursing duties-wound care, general observations, blood sugar testing etc.
Being responsible for ordering, storing and administering medication.
Keeping precise, up to date records.
Maintaining the Resident's dignity and respect at all times.
Having a great relationship with the Resident, their families and any other parties in contact with them-Drs etc.


The Day Shift: 08:00 – 20:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


NMC pin renewal
Paid breaks
Flexible pay
Free Parking
Competitive pay rates
Paid Family Leave
Free PVG check and uniform
Refer a Friend scheme
Assistance with Revalidation
Skilled training with a qualified Nurse and fantastic opportunities for career development.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI4

Your Duties...

Our Domestic assistants work closely with the Head of Housekeeping/Home Manager to maintain the highest level of cleanliness throughout the home, bedrooms and all public areas, emptying bins, cleaning floors, walls and corridors, cleaning toilets and bathrooms.

A few things we are looking for…

Pride:
As you can expect, we have set cleaning standards to work to, and this role can be physically demanding, but this will motivate you to complete any task to your best ability.
Fantastic people skills:
Supportive and great at communicating. Able to build strong relationships with a non-judgemental attitude.
Caring by nature:
An enthusiastic approach with a genuine passion for your role.
Great team player:
Do you work well in a team of like minded people?
No experience? No problem:
We will provide you with a comprehensive induction programme and training plan to ensure you are fully prepared to begin your new career with Advinia Health Care.

In Return we can offer...


Free PVG check
Flexible pay
A fantastic working environment
Free uniform
Professional training and ongoing career progression
A comprehensive benefits package including a pension, Refer a Friend scheme and much more!


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

To assist in the effective administration of the home, (in accordance with the Company’s Policies), under the supervision of the Home Manager. To work as part of a team and be a proactive team member.

General


To answer telephone calls in a polite and courteous manner dealing with any requests promptly and efficiently, returning call backs in timely manner.
To meet and greet any visitors and professionals to the Home
To ensure when post arrives it is distributed to relevant recipients in a timely manner
To ensure that all regular ordering takes place on the designated day and remains in budget.
To support the manager in the positive marketing of the Home
To ensure all marketing information is available and displayed
To ensure that all groups of staff have all relevant paperwork photocopied in a timely manner to maintain standards of record keeping and health & safety recording To support the manager in minute taking, note taking and typing of the associated records
To maintain confidentiality of all relevant information and files
To ensure all relevant information for admission and discharge of any clients is addressed and maintained to the relevant parties in a timely manner
To ensure all staff files contain the relevant information
To maintain an audit for all personnel files to evidence their content
To support the manager in payroll for staff
To carry out general office duties as required including filing and safe storage of documents


Training and staff development


To assist with staff training via the e learning programme and training computer
To ensure new staff have relevant induction pack and other articles e.g. uniform, badge, ready in a timely manner
To keep the training matrix up to date for all mandatory training reporting any forthcoming needs to the home manager


Finance


To maintain accurate records both in e form and manual in relation to monies held in the home
To monitor the monies to ensure they are checked in accordance with the policy on a monthly basis
To ensure all logs are kept up to date and submitted to Head office in the timescale required
To ensure the Manager is made aware of any potential problems or issues in a timely manner
To maintain clear and concise and legible records
To comply with all Company Financial Policies


Qualifications, Skills and Experience

Essential


Experience within a similar field
Knowledge and experience of IT including word, excel, email ,intranet
Excellent interpersonal skills and customer care
Accuracy and ability to multitask
Ability to work on own initiative
Must be enthusiastic, empathetic and confident personality
Experience in a customer service environment
Ability to meet laid down or requested task completion target dates
Able to meet deadlines


Desirable


Customer care and/or administration qualification
Excellent standard of IT skills
Knowledge and understanding of Care Inspectorate
Knowledge and understanding of the Elderly Care Sector


Please get in touch with our Recruitment team today and become part of the Advinia family!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

The Home...

Welcome to Rutherglen Care Home in Glasgow, where our team provides person-centred care and carefully tailored care plans for Residents, helping them live life in the way they choose.

At Rutherglen, Residents lead active, happy and fulfilled lives. We encourage everyone to join our thriving activities programme and socialise in our lovely communal areas, inside and out. There’s always plenty of opportunity to enjoy life, make new friends and create new memories.

The night shift is: 20:00 - 08:00

The Opportunity...
Are you an experienced Nurse looking to develop your career further? Are you a good team player and are you motivated by person-centred care? Then we would like to hear from you!

Your Duties...


Leading, supervising and training the care team
General nursing duties-wound care, general observations, blood sugar testing etc
Being responsible for ordering, storing and administering medication
Keeping precise, up to date records
Maintaining the Resident's dignity and respect at all times
Having a great relationship with the Resident, their families and any other parties in contact with them-Drs etc.


In Return we can offer...


NMC pin renewal
Paid breaks
Flexible pay
Free Parking
Competitive pay rates
Paid Family Leave
Free PVG check and uniform
Refer a Friend scheme
Assistance with Revalidation
Skilled training with a qualified Nurse and fantastic opportunities for career development.
Robust Continuing Professional Development


Please get in touch with our Recruitment team today and become part of the Advinia family!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI4

*Salary will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

If you’re passionate about providing the very best care, we think there’s nowhere better to work than The Good Care Group. Working as a professional live-in carer you’ll make a genuine difference to the lives of the people you support. You’ll have the time to care, tailoring your support to your clients’ needs and wishes, enabling them to live in the place they love most - their own home. This isn’t just work. It’s life changing work.

We believe in maintaining a healthy balance between live-in care and your personal life. That’s why we have introduced a wider range of rota patterns to give our carers more control over the way they work. Our standard package is based on working an average of 8 - 10 hours per day, with options to work 4 - 10 weeks at a time.

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.

Why we think there’s nowhere better:
- A choice of work patterns from 4 - 10 weeks, so you can choose the option that works best for you (working on average 8 - 10 hours per day)
- All UK travel expenses covered whilst in placement
- We aim to place you with a client within a 50 mile radius of your home (if UK based) to avoid travel disrupting your time off
- Free DBS for England and free PVG if working in Scotland
- Pay based on your care experience, pension & bank holiday enhancements
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training in London or Oxford (with hotel accommodation included)
- A local Care Manager who knows you and your client
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
- 24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year

What does a live-in carer do?
Live-in carers live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include assisting with daily activities, personal care, or support in managing conditions such as dementia, but also include cooking, cleaning and ensuring the smooth running of the household. You could be working on average 8 - 10 hours per day based on your clients’ needs (please note your daily rate will vary depending on the agreed number of daily hours you are working).

We have a number of different rota patterns to choose from ranging from 4 weeks on, 2 weeks off to 10 weeks on, 2 weeks off. Depending on the rota pattern you chose and following a client’s individual care plan, you will generally provide a daily average of between 8 - 10 hours care provision to your client.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

College of Medical Veterinary & Life Sciences
College Services

Software Development Support Officer
Vacancy Reference: 151829
Salary: UofG Grade 7, £39,347 - £44,263 per annum.

This post is full time (35 hours p/w) and open ended. Relocation assistance will be provided where appropriate.

The School of Health and Wellbeing is home to our Electrocardiology Core Laboratory, based in Glasgow Royal Infirmary, where we continue to develop software currently used to interpret over 25 million electrocardiograms (ECGs) each year worldwide. New uses of the ECG are emerging, based on the use of artificial intelligence techniques. The Glasgow team needs to keep abreast of such advances, which means expanding the team involved in software development.

We have an exciting opportunity for a Software Development Support Officer to join the Software Development Group where you will be able to use your experience of programming in a high-level language to assist in the enhancement of our world leading software.

You will have knowledge of Windows or Linux operating systems and your experience of programming could come from your College/ University course or from a previous similar role. In return, we will offer you opportunities to enhance your knowledge of software development on a range of platforms, as well as contributing to research in the field, particularly in relation to Machine Learning. You will also have the rare opportunity to assist with the preparation of publications and interacting with leading industry partners. You will also gain an understanding of the recording and interpretation of ECGs.


Informal enquiries may be directed to Peter Macfarlane, Peter.Macfarlane@glasgow.ac.uk


Apply online at:
https://my.corehr.com/pls/uogrecruit/erq_jobspec_version_4.jobspec?p_id=151829


Closing Date: Tuesday 8th October 2024



We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.

Proud member of the Disability Confident employer scheme

Are you looking for progression or a fresh challenge in your social care career? Our Downfield Housing Support Service in the east end of Glasgow is on the lookout for a motivated and enthusiastic individual to join them as an Acting Senior Support Worker, working full-time (37.5 hours per week) on a six-month fixed-term contract.The role:Downfield Housing Support Service has 11 permanent Support Practitioners providing support to 11 individuals with varying needs, ranging from mental health, physical needs, learning disabilities, addiction and forensic support needs.


The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.As a Senior Support Worker, you will coach and mentor your team, providing regular support including supervision and identifying training needs. You will be responsible for producing the monthly rotas, whilst considering budgetary requirements and ensuring that all staff meet their contracted hours. On call duties will be allocated to you on a rotational basis.Working alongside the Service Manager, part of your role will include liaising with external health professionals and facilitating meetings with supported individuals and important people in their lives to create accurate and effective person-centred support plan. You’ll effectively match the people we support with staff members, considering the specific outcomes and goals set for each individual.For a full list of responsibilities please see attached job descriptionWhat we’re looking for:


Minimum of at least 2 years previous experience of supporting individuals within care.
A passion with experience of delivering high quality, person-centred care and support.
Great verbal and written communication skills.
Ability to plan and prioritise workload.
Good understanding of SSSC Codes of Practice and Health & Social Care Standards.
SVQ Level 3 in Social Services & Healthcare or be willing to work towards your qualification.
Ability to build and maintain positive and professional relationships with supported individuals, families, healthcare professionals and stakeholders.
Ability to motivate and lead others.



Desirable:


Experience of working with individuals who have autism and a knowledge of positive behaviour approaches to support.
A driving licence and access to a vehicle.

Our Senior Support Workers generally work Monday to Friday, however there may be times you’ll need to provide cover for on-call shift work. Based on the needs of the service these could include evenings, sleepovers, waking nights, weekends and public holidays.Sound interesting? Then apply today! We’d would love to hear from you!Closing date: 20/09/2024 (We reserve the right to close this vacancy at any point)
Interviews will take place week commencing 23/09/2024



PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.The successful applicant must also register with SSSC as a Supervisor in Care at Home and Housing Support Services on taking up the post.
We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us!

Customer Service Assistant

At Scotmid Co-operative, we are focused on serving our local communities and improving people’s everyday lives through our different businesses. We’ve been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We’re a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.

Scotmid food’s aim is to be Scotland’s preferred community convenience retailer and a key factor in achieving this is through our people.

Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls through to filling the shelves. As Customer Service Assistant your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability and first-class hygiene standards.

You may be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying and other tasks such as stock merchandising and cleaning.

If you have enthusiasm, a passion for customer service, and excellent communication skills we would love to hear from you.

Training will be provided but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.

We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.

French/UK Speaking Customer advisor role


You will be joining a company that specialises in the provision of fully digitised subscription services for their clients.

The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits.

The role of the French/UK Speaking Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required. You must speak fluent in French and English.

Your duties will include, but not be limited to:

* Answering inbound calls and emails
* Answer customer queries
* Resolve any customer issues to the best you can
* Liaise with internal and external departments where required

In return, the Customer Service Advisor will receive:

Perks and Benefits:
* Competitive Salary: £24,544
* Hours: 40 hours per week across our opening times with 1 in 3 Saturdays. Our opening times are Monday to Friday 8am - 8pm and Saturdays 8am - 6pm.
* Once the candidate then joins the French Team, they will be working Monday to Friday 8am - 4pm
* City Centre Location: Work in the heart of Glasgow with excellent transport links.
* Annual Leave: 21 days, rising to 24 with service, plus 8 public holidays.
* Discounts: Avail discounts at various high street retailers and restaurants.
* Complimentary Tea, Coffee, and Cereal: Recharge with complimentary tea, coffee, and cereal options available in the office kitchen.
* Health Cash Plan: Prioritise your well-being with our health cash plan.

About you

In order to be considered for the role of Customer Service Advisor, the successful candidate will be able to easily converse in fluent French and have good customer service experience from a call/contact centre environment.

The successful Customer Service Advisor will also have:

* Excellent communication skills, both verbal and written
* Organisational skills
* Be comfortable with Microsoft outlook and other ad-hoc administration duties


If you have the experience needed for this job role and are interested in being considered for the role of French Speaking Customer Service Advisor. Then please send your CV showing your relevant experience now for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Home...

Golfhill is organised into four spacious self-contained bungalows each specialising in a different type of care, from dementia support to helping those living with Parkinson’s. The Houses, which also cater for people who may be convalescing or require palliative care, are staffed around-the-clock by our dedicated Colleagues providing the very best person-centred care.

This is a fantastic opportunity for a nurse to work opposite the unit manager in our intermediate care unit - exciting opportunity to support short term admissions and working very closely with the multi disciplinary team

Your Responsibilities…


Leading, supervising and training the care team.
General nursing duties-wound care, general observations, blood sugar testing etc.
Being responsible for ordering, storing and administering medication.
Keeping precise, up to date records.
Maintaining the Resident's dignity and respect at all times.
Having a great relationship with the Resident, their families and any other parties in contact with them-Drs etc.


The Night Shift: 20:00 - 08:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


NMC pin renewal
Paid breaks
Flexible pay
Free Parking
Competitive pay rates
Paid Family Leave
Free PVG check and uniform
Refer a Friend scheme
Assistance with Revalidation
Skilled training with a qualified Nurse and fantastic opportunities for career development.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI4

Working hours: 35 hours per week
Interview Date: Week beginning 7th October 2024
Central & Southern Scotland Headquarters, Glasgow is looking to recruit a Divisional Admin Support Person to join their team.
To provide a full range of Administration services to Divisional Operations Manager, Divisional Staff and to provide general administrative duties in support of the functions of the Divisional Headquarters.
Key Responsibilities:

Provide a professional and client focused administration service to support the delivery of the DHQ processes, activities and initiatives.
Manage and respond to general enquiries from other organisation and individuals (telephone, letters, email) and visitors to the Divisional Headquarters.
Arrange meetings and take minutes as required.
Manage the overall divisional diary/calendar.
Conduct financial processes including processing invoices and using the Salvation Army accounting system.
Manage DHQ room bookings, including the provision of any relevant equipment, catering and requested room lay outs.
Maintain both computer databases and hard copy filing systems as required, ensuring that confidential and sensitive information is managed appropriately.
Assist with the administration and organising of DHQ events and initiatives as required.
Provide administrative support to other Salvation Army Churches within our Division as requested.
Undertake any other duties that fall within the scope of the role.

The successful candidate will be able to demonstrate:

Previous experience of working successfully in a similar Admin role within a busy and varied work environment.
Good interpersonal, communication and organisational skills.
Appreciation of and commitment to working within The Salvation Army’s Christian ethos and key values.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Customer Service Advisor - Part Time

You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and providing in-depth insights to their customers purchasing habits. This office is based within the clients offices in Glasgow City Centre close to Queen Street train station.

The role of the Customer Service Advisor will be to assist customers who are contacting you regarding their current subscription, answer any questions they may have and amend as and when required.

Your duties will include, but not be limited to:

* Answering inbound calls and emails
* Answer customer queries
* Resolve any customer issues to the best you can
* Liaise with internal and external departments where required

In return, the Customer Service Advisor will receive:

* The pro-rata salary annually for this would be either £9,817.60 (16 hours) or £14,726.40 (24 hours) or anywhere in between.
* Part-Time: Monday, Tuesday, and Saturday (16-24 hours per week), flexible start times
* Must commit to full time training Monday to Friday 9 am to 5pm for 2 weeks
* Excellent training
* Central office location based in Glasgow city.

About you

In order to be considered for the role of Customer Service Advisor, the successful candidate will have good customer service experience from a call/contact centre environment or retail.

Apply ASAP for immediate consideration and I will call you...

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Receptionist

Glasgow Argyle Hotel, Signature Collection by Best Western

The Opportunity

We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.

Responsibilities:

• Provide exceptional customer service to all guests, including check-in, check-out, and responding to inquiries
• Handle guest requests and concerns promptly and efficiently, ensuring guest satisfaction
• Answer phone calls and emails, take reservations, and manage guest information
• Assist with administrative tasks such as billing, record-keeping, and report generation
• Work closely with other hotel departments to ensure a smooth operation and guest experience

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience in a customer-facing role, ideally in a hotel or hospitality environment
• Strong communication and interpersonal skills, with a friendly and welcoming personality
• Ability to multitask and work in a fast-paced environment
• Familiarity with computer systems and software, including reservation and property management systems
• Flexible availability, including weekends and holidays

If you are a team player with a passion for hospitality and excellent customer service skills, we would love to hear from you.

Hotel

Glasgow Hotel, part of the Signature Collection by Best Western, tastefully combines old and new architecture and stands out on the Glasgow skyline running close to the River Clyde and located in the heart of vibrant Glasgow.

Literally seconds from junction 19 of the M8 and 300m from Anderston railway station and less than a mile from Glasgow Central and Glasgow Queen Street train stations.

The hotel boasts 141 bedrooms including 16 family rooms 12 self-catering studio apartments, Six meeting rooms with capacity for up to 160 delegates and an Indoor 15m swimming pool, gym and beauty treatment rooms.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Customer Service
Monday - Friday 35 hours
£22,000
6 month contract
7th October start date
Remote (need to be local to Glasgow)

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?

I am recruiting on behalf of a leading financial services client who are looking to grow their bereavement team!

What will you be doing?
* Supporting families through bereavements
* Liaising with 3rd parties such as solicitors and funeral directors
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with vulnerable customers
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age