Total 2,336 Customer Service job vacancies in Glasgow City, G32 8LF

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Data Services Associate, you will be working with different tools and databases to review data. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes.  

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client. 
• Collaborate with internal and external teams in completing projects.
• Review submissions.

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr .

• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.

YOU HAVE…

• Bachelor's / College Degree in any field you’re passionate about!
• Previous experience in a related field is a plus.
• Basic knowledge of Salesforce is a plus.
• Experience in using CRM and other similar applications or tools.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage

We are looking for a highly organised Technical Support Officer to join our National IT team based in the Brisbane CBD. Reporting into the Service Desk Manager, this role will be the face of IT in Queensland for Colliers and will be responsible for providing excellent customer service to all levels of the QLD business in an efficient, personal and professional manner.

Some of the key responsibilities in this role include:

• Identifying and proactively resolving IT issues, primarily for the Brisbane CBD & Gold Coast offices
• Providing first and second level hardware and software support
• Adhering to all processes and documenting procedures accordingly
• Making recommendations on upgrades and replacements when necessary
• Proactively building the IT brand via local delivery of customer facing technology initiatives
• Involvement in IT projects

Industry
Specialist Trades & Operators


Salary/Rate


Location
NSW


Type
Full Time


Secure a permanent role with a global materials handling OEM in Sydney. Enjoy an attractive hourly rate plus lots of overtime opportunities.

Join a global OEM with an excellent reputation in the industry
Modern field service ute with major tooling provided
Lots of opportunity for overtime

The company
With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3 decades. Join a business that is;-

Heavily invested in new technology including EV fleets
People focused management team with a strong team orientated culture
Wide range of training and OEM upskilling opportunities

... Click here to view more detail / apply for Field Service Technician

Objectives of the assignment

The overall intention of the deforestation risk assessment is to support Phuc Sinh successful expansion and scaling up of the RA standard farming in the central Highlands, and compliance with the new law to fight global deforestation and forest degradation driven by EU production and consumption enters into force. Detailed objectives:

• Review current deforestation risks and drivers (policies, social-economic, physical climate risks…) that related to coffee in the project areas (Dak Lak, Dak Nong, Son La… province).
• Assess deforestation risks and drivers, and potential drivers for Phuc Sinh coffee in expansion areas in supporting Phuc Sinh complying with Viet Nam law, the Rainforest Alliance standards, EUDR Deforestation Risk, IFC PS Regulation.
• Provision of recommendations for Phuc Sinh deforestation-free for their supply chain to achieve above standards (IFC PS, RA, EUDR) and its commitment to sustainability. 

Activities/Tasks

The following tasks are to be performed under the guidance and supervision of Phuc Sinh’s designated staff and SNV’s DFCD Vietnam.

• Desk-based review of related deforestation risk information, drivers and Phuc Sinh’s business, supply chains in the project areas
• Historic period spatial mapping/analysing for the project areas with respect to forest cover changes, deforestation drivers for 2014 (as baseline), until 2024; and suggest vulnerable areas/maps related to geographic, social, and economic conditions.
• Deforestation assessment to be conducted in coordinating with Viet Nam law, RA standard/EUDR, IFC PS requirements and expectations in the project areas.
• Involve local stakeholders and include vulnerable groups (ethnic minorities and women) in the assessments/recommendations. Incorporate stakeholder engagement to validate findings.
• Incorporating/discussing with the other TA teams that are working with Phuc Sinh on GIS, traceability, RA standards etc during the implementation for the tasks.
• Presenting findings/recommendations for Phuc Sinh on deforestation-free coffee, which involves related stakeholders, such as, local smallholders, local authorities, management teams.

Deliverables

• Spatial mapping of the project areas with respect to historic deforestation for 2014 (as baseline), and 2024; and vulnerable area/map for development period (all digital maps, and report format)
• Validated final deforestation assessment (full report).
• Summary report, presentation of findings to PS.

Why join us?


 


 


We have a long history of providing exceptional care that empowers older people to live a full life.  As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this.  When you join us, you will be provided with a  competitive rate of pay with shift allowances, not-for-profit salary packaging benefits, a mobile phone, paid kilometres, a uniform  and the support of a wonderful leadership team and colleagues.
The Role 
Our Home Care services empower older people to live at home independently and safely. You will take the lead to support and provide individualised care tailored to the needs of each client and their families.      
This is a permanent part-time role offering a minimum of 30 hours
... Click here to view more detail / apply for Home Care Employee ? INNER WEST

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

Job Description :

• Identify and develop new business opportunities in the MSSP IP sector
• Engage with potential clients to understand their security needs and tailor solutions accordingly
• Collaborate with internal teams to create effective service offerings
• Maintain and grow relationships with existing clients to ensure satisfaction and retention
• Conduct market research to stay updated on industry trends and competitor activities
• Prepare and deliver presentations to promote MSSP solutions to stakeholders

Job Requirements :

• Age 28 - 35 years
• Candidate must possess at least a Bachelor's Degree in Information Technology, Cybersecurity, or related field
• Minimum of 3 years of experience in ICT business development or sales within the IT security industry
• Strong knowledge of Managed Security Services and IT security solutions
• Excellent communication, negotiation, and interpersonal skills
• Able to work independently and manage multiple projects simultaneously
• Fluent in English, both written and spoken
• Proficient in using CRM tools and IT security software
• Willing to work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we?re set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.
Are you a people person who loves problem-solving and thrives in a fast-paced environment? Do you have a knack for turning tricky situations into positive experiences?
If so, you might be just the person we?re looking for to join our Service Liaison team! We?re all about making sure our customers are happy long after they?ve made a purchase, and we want someone who?s excited to be the friendly, go-to problem-solver when ... Click here to view more detail / apply for Customer Service Team Member

Job Description:

We are seeking a highly skilled and motivated ICT Support Engineer to join our dynamic IT team. As an ICT Support Engineer, you will play a key role in providing technical support and troubleshooting assistance to our internal staff and customers. The ideal candidate should have a minimum of 2 years of relevant experience in ICT support and hold a bachelor's degree or equivalent qualification in a related field.

Responsibilities:
• Provide technical support and troubleshooting assistance to internal staff and customers regarding ICT systems, hardware, and software.
• Diagnose and resolve hardware, software, and network-related issues in a timely manner.
• Install, configure, and maintain ICT equipment, including computers, printers, servers, and networking devices.
• Collaborate with cross-functional teams to implement and maintain ICT infrastructure, systems, and services.
• Document and update technical procedures, guidelines, and knowledge base articles.
• Assist in the development and execution of IT projects and initiatives.
• Ensure compliance with IT security policies and procedures.
• Stay up-to-date with emerging technologies and industry trends.

Requirements:
• Bachelor's degree or equivalent qualification in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in ICT support or a similar role.
• Strong knowledge of computer hardware, software, and networking concepts.
• Proficient in troubleshooting and resolving technical issues.
• Familiarity with Windows and Mac operating systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving and analytical skills.


Permanent Residents (PR), Australian / Citizens are eligible to apply Job Type: Full-time Salary: $80,000 to $120,000 per year + Super. Job Types: Full-time, Permanent

• Coordinates and supervises the planning, design and construction of engineering practices such as water management, animal waste management erosion control, flood control, and other conservation practices needing engineering guidance.
• Recommends changes in designs, specifications, and schedule to accommodate conditions at the construction site, availability of materials, or to expedite construction.
• Plans and conducts pre-bid site showing, approves construction schedules, monitors work for compliance with plans and specification and contract requirements.
• Directs and performs site investigations and feasibility studies; field checks and field construction. checks for conservation practice installations.
• Coordinates and conducts necessary quality assurance reviews of planned, designed, and constructed engineering projects in the assigned area or state.
• Serves as or directs the Contracting Officer's Representative (COR).
• Provides technical guidance and training to personnel in the area of all engineering practices and in the use and care of engineering equipment.

Starting at $54,557 Per Year (GS 7-11)

New opportunity - Compliance Officer - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will be responsible for the day to day management of various service contracts. They will drive excellence through innovation and best practice service delivery, underpinned by strong record keeping that allows Bield to manage performance. They will be responsible for preparing and maintaining contract documentation, preparing and procuring tenders, managing and meeting contractors including visiting sites to ensure a quality service is received within budget and delivered on time.


The Candidate

This opportunity seeks a candidate with significant experience in the delivery of maintenance contracts and contractor management, preferably within housing or the public sector. Understanding of housing legislation and experience in using procurement and invoicing systems as well as repair/asset management systems are essential requirements for the role. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have significant experience in a similar or related role and must have technical skills to understand drawings, specifications and to identify and assess risks. You will have a genuine interest in and an open, flexible approach to the promotion of excellent standards of care for older people, combined with analytical and problem solving skills to be able to advise on solutions.


Full driving licence and access to a roadworthy vehicle insured for business use are essential requirements of the role.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

New opportunity - Compliance Assistant - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will competently administer all service & compliance contracts on Bield’s Asset Management System. The Compliance Assistant duties include scheduling appointment visits and issuing tenant correspondence, monitoring progress against planned service programmes, recording/updating all service visit data, asset management, processing invoices as required, liaising closely with all members of Bield staff to ensure continuity of service.


The Candidate

This opportunity seeks a candidate with significant relevant experience in an administrative role within housing or similar service based sector. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have good IT skills in word processing, spread sheets and asset management systems and ideally have experience in working with a computerised repair/asset management system. You will have the ability to provide highly effective administrative & organisational skills to effectively prioritise, plan and coordinate a workload across a variety of buildings in different locations as well as a genuine interest in and an open flexible approach to the promotion of excellent standards of care for older people.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

Chapter Lead, Customer Strategy
Marketing and Corporate Affairs (MCA) works with all parts of the Group as a trusted partner to enhance and protect CBA?s brand and reputation, increase the bank?s competitive advantage and deliver customer and business value.
The purpose of the Group Research and Insights team is to provide evidence of a customer?s perspective to support effective and customer driven business decisions and drive excellence in customer offerings and experiences, and to help CBA to achieve its vision.
This role is responsible for developing and leading the MCA customer experience strategy agenda and designing enterprise CX capability such as the CBA CX platform and Customer Journeys to support the organisation to reach its NPS 30 ambition.
Your responsibilities:

Developing and leading the CX strategy agenda
Designing, implementing and ongoing management of the enterprise Customer Journey capability and governance
Leading
... Click here to view more detail / apply for Chapter Lead, Customer Strategy

Permanent role | $60 - $65k super
Blacktown area
National, growing 3PL
Join a thriving 3PL logistics company that?s part of a national network, offering a close-knit, family-oriented environment. This fast-paced environment provides the perfect opportunity for a motivated individual looking to grow and thrive in the logistics industry.
  
About the Role
  
As a Customer Service Representative, you will play a crucial role in ensuring client satisfaction by managing and tracking client orders and ETAs, liaising with the warehouse team on order statuses, monitoring stock and inventory levels, and promptly addressing customer enquiries about stock availability.
  
Key Responsibilities   


Track and follow up on client orders and delivery ETAs
Monitor an inbox of customer enquiries and provide a timely response
Coordinate with the warehouse team regarding order progress
Check and maintain stock and inventory levels

... Click here to view more detail / apply for Customer Service Representative ? Logistics