Total 21 Customer Service job vacancies in Fort Gregg-Adams, Virginia

• Prepare daily and monthly status reports and feeder information to be provided as input to the battalion Level.
• Ensure training schedules are fully utilized, shortfalls are identified and rectified, logistical support has been arranged.
• Assist the Company Commander by maintaining administrative personnel records of permanent party members and trainees, maintaining forms and publications, conducting in processing of permanent party members, maintaining records, etc.
• Prepare daily and monthly status reports and feeder information for input to the Battalion Operations Point of Contact.
• Use a government vehicle for distribution or supply runs as needed.
• Prepare and manage operational tracking reports and updates using commercial and military automated systems requiring the services of a qualified typist.

This position is located in the Southeast Sunbelt Region (R4) within Atlanta, GA or Fort Lauderdale, FL. The incumbent will be expected to report to a GSA facility in the Southeast Sunbelt Region at least 2x per pay period.

• Provides policy oversight and expertise for specialists assigned major capital lease projects to ensure customer satisfaction and attainment of all organizational and project goals and objectives.
• Ensures projects are completed in accordance with GSA policies and ensures all reasonable steps are taken to ensure projects are completed within each project’s budget and schedule. 
• Identifies practices and procedures which deviate from prescribed policies and procedures, directs appropriate corrective actions, and monitors its progress.
• Anticipates and resolves project related problems to the maximum extent possible within vested authority, negotiates resolution of problems not within the authority of specialists negotiating and administering contracts related to these projects, and develops contingency plans to mitigate the impact of unresolved problems.
• Assures timely accomplishment of all tasks assigned to specialists, assuring each specialist has an integral role in developing the final product or service, articulates and communicates to specialists’ problems to be solved or program issues under review, ensures the organization’s vision is integrated into the project goals.
• Provides expert advice on specific tasks and makes available written instructions, reference materials, and relevant background material, maintains current knowledge and answers questions from specialists assigned to projects on procedures, policies and directives, as needed.
• Serve on a variety of committees and task forces involving persons internal and external to GSA at a national level.
• Responsibility for the business management of the most complex, long range (3-5 years), lease projects from the preliminary planning stage through the development of the Solicitation for Offers, negotiation objectives, source selection criteria, and other elements comprising all aspects of the capital projects. Assignments encompass responsibilities such as planning, organizing, controlling, coordinating, reviewing and approving lease procurements and related work performed by other GSA organizations.
• Facilitates the effort and expertise of numerous staff members within various disciplines. Works with personnel in various disciplines including but not limited to project development, building management, realty, engineering and architecture, construction, contracting, lease budget and finance, security, quality assurance, environmental, historic preservation, valuation, and business and government management.

• Direct the performance of a broad range of strategic and operational analyses to evaluate alternative force structure requirements and capabilities.
• Prepare analysis reports and model documentation pertaining to assigned studies describing objectives, assumptions, methodology, sources and uses of data, and results obtained.
• Lead the development of complex models and computer simulations of military force generation and readiness based.
• Assess performance and effectiveness of new or substantially modified force concepts.
• Analyze feasibility of advanced approaches or radically different proposed policies.

• Set up cafeteria line, steam table, and food service counters with hot and cold food.
• Prepare fruits and vegetables for cooking and serving.
• Load food trays into carts for transport to wards.
• Wash dishes, pots and pans, either manually or by mechanical dishwasher.
• Operate cash register for storing and counting money.

• Arrange completed food trays on carts for transport to wards.
• Prepare individual and bulk nourishments for patients.
• Arrange food items on patient trays according to menus for regular or modified diets.
• Collect carts after each meal for dishwashing.

This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of 4 years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Some of the duties you will perform will include, but are not limited to:

• Applies professional knowledge and expertise to research, prepare and coordinate the writing of the cultural resource sections of resource management plans and specific action plans governing the management and protection of cultural resources.
• Prepares compliance and assessment of effect findings, with supporting documentation, for National Historic Preservation Act (NHPA) Section 110/106 and National Environmental Policy Act (NEPA) projects.
• Develops and maintains liaisons and effective working relations with related groups, individuals, agencies, park staff and management.
• Carries out program management duties by developing and managing work plans and schedules, scopes of work, cost estimates, and budget proposals and/or grants to justify funding requests and accomplish goals.
• Performs or directs substantive, project-oriented work involving archeology, history, or cultural anthropology programs found at the park(s).
• Collects, analyzes, and synthesizes scientific information from research, monitoring, resources management actions, and other sources of information and prepares reports for specific projects.
• Incorporates appropriate Geographic Information Systems (GIS) technology into job to provide comprehensive and scientifically sound answers to inquiries from managers and others.
• Uses automatic methods of data collection, analysis, or illustration and inputs data into digital form and uses computer applications for data research, analysis, manipulation, and presentation.

• Serves as the primary customer facing point of contact for the Order Fulfillment process in terms of resolving emergency requests, customer orders, providing tailored customer support, maintaining customer data, and initiating calls to customers
• Ensures the timely processing of customer orders and customer access to product, account, and order information
• Responsible for the receipt, validation, and pricing of customer Sales Orders and managing backorders
• Monitors and enhances customer relationships by participating in customer outreach initiatives to assess customer satisfaction and inform customer of new capabilities
• Takes direct action on complex customer complaints
• Conducts detailed reviews to evaluate, advise on, and improve the effectiveness of customer service/support programs

The CYP Food Service Worker performs various tasks or a sequence of tasks in food service preparation. Tasks consist of several steps that require attention to work operations and follow and established sequence of work. These tasks, which are summarized into categories related to food preparation and service, kitchen maintenance, and food storage, are summarized below.

Food Preparation and Service

• Assist in food preparation with tasks such as peeling potatoes; cutting, sorting and washing vegetables and fruits; assembling sandwiches; and measuring and weighing ingredients.
• Stocks food service carts with appropriate utensils, plates, bowls, food and beverages, as required for family style dining in the classrooms or activity areas.
• Wraps, arranges, and/or packages items for serving to children and youth.
• Transports food from kitchen area to classrooms or activity areas.
• Returns carts, dishes, and leftover food to the kitchen and disposes of all food waste and trash.

• Pre-rinses and washes pots, pans, dishes, glasses and silverware in either a mechanical dishwasher or manually according to sanitation regulations.
• Cleans serving carts, food preparation areas, cupboards, drawers, and dishwashing areas.
• Sets up and operates a mechanical dishwasher.
• Removes inspection doors, strainer pans, screens, and spray arms for preventative maintenance and cleaning.
• Scrapes, soaks, scour, and scrubs the heavier cooking utensils such as mixing bowls and pots which, because of their large size and weight, are awkward to handle.
• Performs heavy-duty cleaning tasks through the food service and related areas, such as cleaning ceilings; cleaning exhaust hoods; cleaning spaces under and behind kitchen equipment, including moving he equipment; washing floors and walls with powered cleaning equipment; cleaning walk-in refrigerators and freezers; and sanitizing garbage room.
• Maintains work area in a clean and orderly manner, adhering to NAVMED P5010 and all local policies and procedures.
• Operates, breaks down and cleans all electrical equipment assigned to the area for food preparation.
• Stores sanitized dishes and silverware.

• Labels and dates all items in refrigerators and freezers and stores leftovers in accordance with sanitation and health standards.
• Stores canned, boxed, and/or frozen items in food storage area.
• Unloads food and supplies from delivery trucks.
• Moves heavy garbage cans when collecting and transferring trash from the work area to the disposal area.

• Responsible for complying with security, fire and sanitation rules, policies, procedures, and regulations.
• Ensures compliance with U.S. Agriculture (USDA) Child and Adult Care Food Program (CACFP), and all pertaining standards, policies, and regulations.
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
• Performs other duties as assigned.

• As a primary action officer, develops, implements, and provides direction within and across the SAF/IE portfolio regarding the policies, processes, and methods supporting legislative Communications and Congressional Engagement (LCCE) requirements.
• Organizes, reviews, and analyzes hearing proceedings, committee reports, transcripts, bills, amendments, report language, floor action, and appropriation acts, and provides senior Department of the Air Force leaders with summaries of SAF/IE (Energy, Installations, and Environment) related impacts.
• Represents organization at high-level at meetings, briefings within Air and Space Staff, Secretariat, DoD, and other agencies pertaining to assigned programs and/or projects
• As a primary action officer, provides support, leadership and project management ensuring the organization presents a coordinated and effective communication of SAF/IE programs as part of the annual roll-out of the President's Budget to Congress.

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.

• Responsible for the operation of an FCC System IAW all applicable regulations and standards. Plan, implement, and oversees a comprehensive program that promotes positive growth and development of children ages birth to 12.
• Maintains DoD Certification for an FCC System. Implements viable opportunity for providers to achieve home accreditation and Child Development Associate/School-Age Credentials.
• Implements and monitors DA policies to include program registration/enrollment, baseline standards and benchmarks, Key Management Controls, and space utilization goals.
• Actively recruits, screens, and certifies qualified on- and off-post providers. Oversees and evaluates providers based on established performance standards. Ensures timely administrative actions and responses to provider needs.
• Maintains up-to-date data concerning the demographics of the FCC Program. Serves as Subject Matter Expert on CYS issues related to assigned area(s), and supports all EEO and AA objectives.

• Serves as the Lead Congressional Travel Team Coordinator.
• Monitors the Legislative Liaison fiscal year $1M O&M travel budget and recommends adjustments when appropriate.
• Serves as the Subject Matter Expert for Congressional Travel concerning international and domestic travel coordination and entitlements on the most difficult and complex cases.
• Performs special projects and studies concerning Congressional travel activities, historical travel data and related matters, as directed.

• Plans and manages the administrative management program for the State Office and its subordinate County Offices, including management analysis, personnel management, automation, support services, budget and financial management.
• Assists the Deputy SED in planning and directing both administrative and program work of the office, advising the Deputy SED in highly complex and extremely sensitive matters and, in the absence of the Deputy SED, directs all State Office operations.
• Performing various personnel management functions within the State Office including developing position descriptions; participating in interviews with candidates for vacancies; providing input on selection decisions; and drafting performance plans.
• Determines County Office annual administrative fund requirements; develops and monitors salary and expense budget for State Office and County Office (Federal) travel; and maintains budgetary control of funds.
• Provides to State and County Offices or ensures the provision of a variety of support services such as property and supply management, procurement, space management, records and forms management, mail, payroll, travel, and motor vehicle services.

• Receives and screens incoming telephone calls and refers them to the appropriate staff when unable to resolve issue and/or concern demonstrating professional code of conduct and effective/polite communication to provide exceptional customer service.
• Maintains the Chief Nurse's schedule via outlook calendar and reschedules appointments needed/required by Chief Nurse.
• Schedules and plans meetings including space and auto-visual reservations, notifying attendees, preparing agendas, arranging meeting rooms, transcribing, and distributing minutes.
• Responsible for transcription, routing, distribution, maintaining files, and uploading to Share Drive any minutes and/or documents from designated Nursing Service and/or assigned meetings within the overall Nursing Service.
• Prepares, routes, and tracks internal and external correspondence and documents and processes incoming and outgoing correspondence.
• Tracks all proficiency/performance reports, emailing NMs reminders of upcoming due dates and reporting reminders monthly in Chief Nurse/NMs meetings. Identifies ways to streamline and improve processes related to time management and record keeping ensuring accuracy, timeliness, and compliance.

The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Hampton VA Healthcare System. The incumbent performs duties related to the receipt intake and indexing of health and administrative information. The incumbent will interface with personal computer (PC) applications as well as numerous VISTA, VSE, CPRS, VSSC applications.

• The Advanced MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, cancelling , rescheduling patients appointments and/or consults including imaging studies; entering no show information daily patient appointment list; monitoring both inpatient and outpatient appointments for area's or responsibility; ensuring encounters forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information through insurance card buffer (ICB); performing basic eligibility, printing the (EARR) encounter action required report for the area assigned daily.
• Works collaboratively in an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used such as Eye, ENT, Oncology, Women's Health, etc.).
• Coordinates with the patient care team (LPN, RN, Clinician/Provider, Social worker, Pharmacist, etc.). to review the clinic utilization by using various report clinic utilization statistical summary, Encounter Action Required Report (EARR), clinic cancellations, specialty consults report, Consult Tracking Manager (CTM), recall delinquency report, secure messages, VeTEXT, VAR, as well as SAIL/ HEDIS metrics that directly impact the PACT team's metrics for patient care.
• Other assignments at this level include, but are not limited to: scanning, participating in team huddles and team meetings to manage and plan patient care: setting priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic health record; monitoring pre-appointment requirements to assure patient readiness for patient visit/procedure (X-ray, lab-work, etc); participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow-up actions; participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists; educating providers about shared patients (those who receive their care at multiple VA's or those who have care in the community through the VA MISSION Act) and bringing it to the attention of the provider.
• Uses MS Word or comparable word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; formatting and mailing of patient letters, reports and memoranda; and transmitting and receiving e-mail. Performs traditional office automation duties such as faxing, scanning, and completing documentation to request medical records from community providers.
• Responsible for call responsiveness to provide telephone support to internal and external customers for scheduling actions, general questions, or contacting patients as requested by the care team.