Total 424 Customer Service job vacancies in Fort Gregg-Adams, Virginia

Registered Nurse assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Partners with the patient, family, and interdisciplinary team to promote effective and safe transitions across the health care continuum. Duties listed below but not limited to:

• Demonstrates integration of biopsychosocial concepts, cognitive skills, and technically competent practice while providing care to clients.
• Administers medications and procedures per established policies and guidelines.
• Responsible for providing competent, evidence-based care to assigned patients with oversight of licensed vocational nurses/nursing assistants as appropriate to the setting.
• Assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization. Practice includes directing other providers.
• Registered Nurse has fundamental experience with the situations in which they are ultimately expected to perform, integrating theoretical concepts, basic critical thinking skills, and technically skilled practice.

• Serves as the Executive Staff Program Officer for HQ AF Director of Operation Capability Requirements (HQ AF/A5R) providing critical management advisory service on matters pertaining to A5R, and sub-organizations.
• As the Executive Staff Program Officer for the HQ AF Director of Operational Capability Requirements (AF/A5R).
• Exercise personnel management responsibilities.
• Prepares information on cross-directorate equities for HQ Air Force staffing and senior leadership decisions.

Administrative Support (includes but not limited to): Provides customer service to patrons using the facility, to include greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes. Answers telephone, providing information in regard to facility hours of operation, upcoming special events and programs, etc. Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe. Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants. Oversees the sale of retail items associated with activities. Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives. Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management. Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support (includes but not limited to): Monitors assigned participants in indoor and outdoor activities to include intramural sporting events. Conducts instructional classes in the assigned recreational area. Performs basic fitness orientation; identifies and corrects unsafe fitness techniques. Demonstrates procedures common to the activities and instructs in the use of related equipment. Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.). Ensures adherence to regulations and safety procedures.

Facility/Equipment Maintenance (includes but not limited to): Ensures facility and sporting fields are open and/or closed at the posted time. Monitors and checks the security of premises. Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline. Ensures athletic playing surfaces are properly maintained, safe, and ready for play. Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.). Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance. Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Coordinates, develops and reviews USAF and USG policy and procedures collaborating on DoD-wide efforts to ensure appropriate handling of proposed and ongoing security cooperation, security assistance, as well as international lease agreements in support of the USAF Security Cooperation and Security Cooperation Governance structure.
• At the agency level, is responsible for analyzing and examining all segments of security cooperation case/line authority.
• Senior foreign advisor responsible for implementing and allocating segments Foreign Military Sales and Security Cooperation activities.
• Manages all segments of security cooperation SAF/CDM.

Functions or Scope of Assigned Duties:
The NP is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients.-

1. Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.-
2. Develops and implements an individualized plan to achieve optimal population health and disease management.- Demonstrates leadership and works collaboratively with the interdisciplinary team
3. Orders and interprets labs, tests, and diagnostic studies.-
4. Prescribes pharmacologic and non-pharmacologic interventions.-
5. Initiates referrals and consults to specialty services.-
6. Provides education to patients and their families.-
7. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.-
8. Exemplifies the ICARE core values of- Integrity, Commitment, Advocacy, Respect, and Excellence.

Duties included:
(1) Provides quality patient-centered care to adults age 18-65 and older adults age 65+, as assigned by ACOS of Primary Care.
(2) Assesses Veterans by utilizing advanced clinical judgment and physical assessment skills. Identifies acute/non-acute/chronic health problems.
(3) Ensures that safe, efficient, and high quality healthcare is delivered within the department.
(4) Ensures appropriate initial evaluation, treatment, and consultation, as well as documentation, consistent with current VHA Directive
(5) For admissions to the inpatient units, will ensure a physician-to-physician conversation regarding the need for admission, including diagnoses, assessment and recommendations.
(6) Demonstrate sound decision making skills, both clinical and administrative, which bring credit to the profession and serve to enhance the distinctive and contributory role of physicians.
(7) Daily care of patients also entails regular interaction with nursing, coordination of consultations and care and facilitation of diagnostic studies and therapeutic procedures.
(8) Other vital roles include: communication with patients and their families, patient education, discharge planning and communication with outpatient providers, arranging follow up, preparing discharge instructions, medication reconciliation, and ensuring communication during hand-offs of care.
(9) Ensures a sign-out to the oncoming physician to ensure an informed transition of care; coordinate with the admitting physician and consultants to organize diagnostic and treatment plans for all patients pending admission.
(10) Maintain appropriate clinical privileges in order to fulfill the duties of assignment within Primary Care Service.

Hours: Mon-Friday 0800-430 pm
Recruitment Incentive (Sign-on Bonus): Authorized.
Compressed/Flexible: Available- Per supervisor approval
Telework: Approved - per supervisor approval- AD-HOC
Virtual: This is not a virtual position.
Education Debt Reduction Program (Student Loan Repayment): Authorized.
Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

• Abstracts all necessary information and assigns codes (ICD-10, CPT, & HCPCS). Determines the final diagnosis and procedures stated by the physician are valid. Works with automated records systems. Assist with the review, analysis, technical evaluation of the Patient Component Encounter (PCC) form in relation to the completeness of diagnoses, procedures, and provider signatures.
• Conducts quality control and improvement tracking and identifying inadequate documentation. Communicating program software and hardware programs and maintaining workload logs. Generates daily error reports, performs error resolution activities, manages monthly database activities, ensures transmission are complete, and submits monthly data quality improvement reports.
• Manages and provides oversight of clinical documentation improvement program, manages the charge master system, works with the meaningful use coordinator to ensure data capture occurs, maintains comprehensive audit trails and logs for all processes performed, generation of various transmission reports, visit summaries, completes coders accuracy audits, and provides feedback to coders and clinical staff as required.

• Performs a variety of administrative and support type duties in such areas as personnel management, technical reporting, timekeeping, security, travel, training, procurement, and files management.
• Produces varied administrative reports, technical papers, correspondence or written documents which may require incumbent to modify existing or to devise new methods to integrate data from different types of software into a single document.
• Manages the departmental databases for assigned areas within clinical services of responsibility.
• Maintains knowledge of pending conferences, appointments, briefings, telephone calls to remind senior administrative staff of such commitments.
• Prepares correspondence ensuring documents have grammatical correctness, clarity of thought, and proper format.

• You will troubleshoot, maintain, overhaul rebuild and make comparable major repairs to highly complex powered support systems.
• You will perform a full range of work involving in the repair on engines, generators, alternators, compressors, gear-trains, hydraulic, pneumatic and electrical components.
• You will test equipment for proper operation, safety and accuracy.
• You will diagnosis and locate malfunctions and replace related equipment such as sensors, batteries, gauges, contactors, relays, lubricants and coolants
• You will work assignments involving the use of analytical knowledge and abilities to make decisions regarding the methods and procedures for completing complex assignments, which may involve extending the use of conventional tools and equipment.
• You will be responsible for selecting proper tools, devices, and equipment; complying with appropriate specifications that clearances, fittings, adjustments and settings are precisely and instructions in manuals, regulations and guides.

• Advises Agency leadership on forecasted and changing workforce needs and works with the Agency’s financial manager to determine the overall availability of funds.
• Strategizes with Agency leadership team by using workforce data and forecasted workforce trends to establish the overall annual bandwidth for hiring.
• Develops the Agency’s strategy for university partnerships to maximize student Agency outreach, and partners with other Agency’s Workforce Strategists to coordinate college/university recruitment events and job fairs.
• Represents the Agency and its strategic workforce development plan to ensure efficient hiring within the Agency.
• Identifies the most critical positions for the Agency’s current and future needs and analyzes the position attrition risk to help set knowledge management priorities.

As a Social Scientist your duties will include but are not limited to the following:

• Provides leadership and expert advice on conservation social science in addressing the human dimensions of wildlife and other natural resource conservation.
• Brings innovative social science approaches and supports the development of strategies and activities aimed at achieving improved conservation outcomes for regional, Program, and Service priorities.
• Represents program in agency-wide strategic planning for mainstreaming social science in conservation planning, implementation and evaluation as standard practice in the Service.
• Assists work unit and program in building capacity and integrating social science to better understand conservation issues and priorities, and, in turn, develop and implement more effective conservation policies and actions.
• Communicates formally (group presentations, webinars, technical write-ups) and informally (one-on-one discussion, less technical blogs for wider audiences) on the use of conservation social science tools, resources, and research to address natural resources management challenges/questions and/or to increase conservation knowledge of laypersons.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition service.
• Provides individual and Family consultation services, education, referrals and followup.
• Designs, develops and manages a variety of educational forums and briefings.
• Identifies, advises and consults with leaders on positive sustainable efforts that foster an environment of trust and responsiveness to various organizational quality of life issues.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of available services and activities.

• The duties may include, but are not limited to:
• Maintains involvement with the Rabies Project and the Mesocarnivore Genetic Archive to help understand the evolution of wildlife rabies and mesocarnivore populations in North America.
• Develops methodologies to assign emerging wildlife rabies cases to population or region of origin.
• Coordinates submission, receipt, and management of hair, blood, and tissue samples from mesocarnivores that are collected from across North America for the Mesocarnivore Genetic Archive.
• Develops standards for loaning of samples to other research institutions/individuals.
• Archives samples and the maintenance and disbursement of supplies and sampling strategy to field crews collecting mesocarnivore samples.
• Gathers and analyzes relevant genetic data from the archive; using sophisticated genetic statistical techniques, technologies, and equipment for research.
• Provide technical direction and instruction to temporary employees, volunteers, students, etc., particularly when conducting laboratory studies.
• Procure equipment and supplies necessary to conduct studies and manage genetic archive. Manage budget assigned to duties.
• Prepare brief technical reports describing study progress, present at professional conferences and to non-technical audiences, and write peer-review publications.

Performs all or a variety of the following duties, either regularly or on a rotating basis:

Pre-assembles and portions cold foods for regular and modified diets, i.e., salads, salad dressing and desserts in accordance with written instructions on the Food Code Worksheet. Meets established standards of portion accuracy, attractiveness, and sanitation. Measures and counts diabetic items in strict accordance with charts, measurements, and menus. Stores portioned food properly until time of usage. Sets up cold food on cold assembly line in accordance with instructions from the supervisor and the Food Code Worksheet. Arranges Items for ease of back-up item in most easily accessible areas and at the proper temperature. Works in assigned positions on assembly line. May be assigned to any one of the five positions. Rotates from position to position from meal to meal. Reads various types of modified diets and selective menus with 100% accuracy as trays are set up and places required items on trays. (25%)

Sets up food carriers for hot bulk loading, which involves filling coffee well and placing food-well inserts in the carts. Plug in food carts as required and sets dials at correct temperatures. Push carts to and from loading areas. Check Cart Loading Guide on each food cart for cold bulk items, i.e., sodas, ice cream and sherbet, and places the required items on the food carriers. Places serving utensils on carts. Transports food carts from PTS loading area towards making final assembly of trays for delivery to patients by Nursing Service Personnel. Arranges each tray neatly, ladles soup and prepares hot beverages as required by menus. Make final check for accuracy of each tray before dispatching to patients. Recognizes errors and decides on corrective action. Call Diet Therapy Branch for needed items. (10%)

Sets up and replenishes food service counters and steam tables with hot and cold food. Serves food cafeteria-style; prepares service stands by setting up condiments, silverware, and glassware. For table service, sets tables, serves tables by placing food and beverages on tables and replenishes as necessary. (25%)

Prepares fruits and vegetables for cooking and serving. Cuts lemons, prepares butter, chips, open cans and portions out food. Makes coffee, tea, and other beverages. Pours juices and beverages. Makes a variety of fruit and vegetable salads. Cleans equipment, dining room tables and chairs; and washes floors, walls, and windows in kitchen, dining and storage areas, office, hallways and latrines. Reports any malfunctioning equipment to supervisors. (10%)

Collect dishes from wards at scheduled times and returns them dishwashing area. Checks on wards to assure that all soiled trays have been returned to the centralized areas. After carts have been stripped in dishwashing area, transports carts to cleaning area. Thoroughly cleans food carts to include exterior and interior, wells and spigots. Cleans all equipment and the working area itself in cold assembly area. Cleans equipment dining room tables and chairs; and washes floors, walls and windows in kitchen, dining and storage areas, office, hallways and latrines. Reports any malfunctioning equipment to supervisors. (10%)

Performs a variety of duties incident to the maintenance and cleanliness of the area to which assigned. Wash dishes. Pots and pans, either manually, or by use of mechanical equipment; disassemble, clean, or reassembles dishwashing machine after use. (10%)

After meal-service, breaks down and cleans tray-loading area, cleans coffee urn, and grill. Returns hot and cold food containers to main kitchen and disposes of trash and garbage. (5%)

Cash Control and Dining Room Operations. Operates Cash system for Nutrition Care using a manual system or computerized cash register. Maintains acceptable speed, as well as exercises judgment in the application of Nutrition Care procedures while serving customers through the register line. Operates point-of-sale registers and provides correct change to customers after purchases. Reconciles cash collected with automated cashier report. Completes appropriate forms documenting cash collected, change fund, and an electronic cashier access card. Interacts with coworkers, staff members, patients, guests, and visitors in a courteous and professional manner. Incumbent refers all potential negative complaints/issues to the supervisor. (5%)

Performs other duties as assigned.