Total 3,925 Customer Service job vacancies in Doncaster, South Yorkshire, DN1 1AB

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

• Assist in the development and implementation of digitally led marketing plans to achieve growth ambition for online customer acquisition of assigned portfolios/businesses.
• Work closely with the team to support initiatives that drive new customer base through first product onboarding of credit cards or personal financing - increase customer conversions and generating qualified digital leads.
• Collaborate in efforts to grow downloads, usage, and awareness of the AEON Wallet app and other AEON Credit products and services.
• Stay abreast with the knowledge of marketing trends, developments, and best practices to uphold the brand’s competitive advantage.
• Support effort to grow market segmentation & targeting for each assigned product line/channels.  
• Familiarize with the target segments and opportunities within the existing customer base to improve migration to digital services.
• Work hand-in hand in ideating & implementing a cohesive digital marketing strategy across all social media handles, ensuring alignment of communications and messaging across all digital platforms.
• Assuring the effectiveness of digital marketing initiatives through tracking and analysis of campaign results with the aim to optimize and to scale at large.
• Support the process of developing all credit card usage campaign collaterals.

Job Requirement

• Degree or other suitable qualification, preferably in Marketing 
• Minimum 5 years of relevant working experience in a digital marketing capacity, preferably within the financial or banking industry.
• Foundationally strong digital marketing analytical skills including confidence with traditional touchpoints.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Assist in the preparation of risk-based annual internal audit plan and monthly audit planning schedule for the Head Office & ISO Audit Section. 
• Plan and lead the audit teams in the conduct of operational, financial & ISO internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of the operational & financial control and ISO Management System in the Company.
• Undertake audit planning and fieldwork independently, prepare audit report and develop practical and value added recommendations to address the root causes of issues and to improve operational efficiency.
• Monitor and conduct follow-up reviews to ensure agreed improvement plans are timely implemented and timely closure of audit findings.
• Undertake any assignments / ad-hoc projects assigned by the Operation Audit Department Head or the Head of Internal Audit Division.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, business studies or other relevant field.
• A minimum of 5 years of working experience in internal audit / compliance with exposures in leading audit teams in the conduct of operational and financial audit, and preferably with prior exposures in banking / financial services industry.
• Strong analytical, communication skills and good command of English and report writing skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and people management skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Manage Group’s governance matters and ensure compliance to regulatory requirements, including Bank Negara Malaysia, Bursa Malaysia and etc.
• Manage matters related to management control of subsidiaries.
• Establish clear decision-making authority and protocols between the parent company and subsidiary.
• Oversight and monitor the development of subsidiaries’ overall policies, procedure, guidelines etc. to ensure compliance with applicable law, regulations and corporate policies.
• Management, verification and provide guidance to ensure compliance of the subsidiary's governance and operations.
• Manage services related to management contracts and brand royalty contracts concluded between the Company and its subsidiaries.
• Provide guidance on the management of necessary licenses, approvals, and notifications for subsidiaries, as well as on responding to matters pointed out by the relevant authorities.
• Provide guidance, advice, and coordination to subsidiaries in dealing with financial systems, laws, and regulations (foreign investment control laws, business-related supervision and regulations, personnel affairs, and withdrawal).

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• Company driver for Top Management, guests and designated persons to their destination as directed.
• To provide secure and timely driving services to transport passengers and goods.
• Driving in prudent to ensure that passengers and vehicles are safe and comply with all applicable laws on road safety.
• Maintain the vehicle condition in good condition at all time and complete scheduled inspections. Maintain the service and appearance of the vehicle. Always report for any damage and repaired immediately.
• Perform any other duties as assigned by the supervisor including assist with dispatch of office documents, pick up office purchases, meeting room re-arrangement for various meeting/events and etc.
• Perform any other duties as assigned by supervisor.

Job Requirement

• Minimum SPM holder.
• Minimum 2 years driving experience as driver with valid driving license.
• Good knowledge of area roads and neighborhood.
• Physically healthy - good health and eyesight condition.
• Good discipline on punctuality , patience and well groomed.
• Willing to travel outstation, work overtime or weekend when required.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

•  Drive the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities. 
•  Implement brand activation strategies and retail marketing plans in accordance with overall brand positioning.
•  Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations. 
•  Execute all brand activation initiatives, retail merchandising installation and implementation across all touch points. 
•  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives. 
•  Identify challenges, and propose improvements to enhance customer engagement with the brand.
•  Track & analyse the effectiveness of current localized events and to work with regional teams on implementation of improvements. 

 Requirement

•  Degree or other suitable qualification, preferably in Business Management/Marketing. 
•  Minimum 5 years of relevant working experience in marketing, preferably within the financial or banking industry. 
•  Possesses sound Marketing/Trade Marketing/Retail Marketing/Brand Activation knowledge, excellent communication & strong interpersonal skills. 
•  Customer centric marketer with an inquisitive and passionate brand mindset. 
•  Possess analytical and customer insight skills, including confidence with both digital tools and traditional touch points across all channels and platforms. 
•  Proficient in data analysis with ability to interpret and translate customer behavioral insights into strategic activities. 
•  Able to work independently without much supervision, resourceful, innovative and is a team player. Strong attention to detail and self-motivated with a high level of drive, initiative, and commitment. 
•  Possess good communication and interpersonal skills to work collaboratively with cross-functional stakeholders to optimize quality and impact of omni-channel plans and campaigns. 
•  Prepare to take on other roles and responsibilities when required. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

• To conduct compliance risk assessment of the organization, including reports on ML/TF/PF inherent risks, residual risks and mitigating controls, on-going compliance status and on any findings of infringements and its recommended actions. This includes institutional risk assessment (IRA), product, business risk assessment and review of business units’ policies, procedures and process to ensure compliance.
• To manage and support implementation of AML/CFT/CPF policy and procedure requirements by all business units access the organization, including robust CDD/EDD process and periodic review process, proper customer risk profiling/KYC with appropriate ML/TF/PF risk, screening requirements, enhancement of AML/CFT/CPF controls and monitoring.
• To conduct internal due diligence compliance reviews/KYC on higher AML risk cases escalated by business units to Compliance.
• To continuously review compliance and regulatory risk by conducting thematic / periodic compliance monitoring reviews. Assist Head of Compliance in producing review reports and report issues/findings with corrective measures and monitor the closure of issue/findings as part of the issue validation process.
• To manage, monitor and report for AML/CFT/CPF transaction monitoring (TM) activities, reviews of TM alerts, perform periodic review, conduct STR related investigations and investigation of potentially suspicious transactions and/or high risk customers, including fraud investigations and law enforcement agencies related investigations. The role includes establishing and on-going analysis on relevant internal criteria and red flags to detect suspicious transactions, maintenance of negative listing, managing effective day to day AML operations handling and maintenance of AML systems and monitoring tools. 
• Manage and report the unusual and / suspicious transactions with escalation of AML concerns. Support Head of Compliance in liaising with BNM, relevant regulatory and agency to ensure compliance with laws and regulations and handling of audit reviews (internal and external) engagements.
• To support Head of Compliance in updating and implementing the Group Compliance policies, manuals, procedures, systems and control mechanism in complying with applicable laws and regulations, including AML/CFT/CPF regulations and best practice. 
• To ensure proper record keeping and confidentiality of all AML related reviews, assessment and investigation. Draft periodic reports and management papers to the relevant committees as tasked by Head of Compliance which may cover updates, escalations of non-compliance incidents/issues.
• To provide regulatory advisory to all compliance related enquiries from business units with proper understanding of the business processes. 
• To draft and review compliance training materials and to conduct regulatory compliance training including AML/CFT/CPF awareness training and program.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Duties

To be systematically acquiring and demonstrating the skills and knowledge necessary to carry out all laboratory protocols in :-

• Research and amplification optimization on gene of interest.
• Screening on patient's sample.
• To keep accurate records of all procedures and all specimens.
• Upkeeping the PGT laboratories and equipment within it.
• Chance to learn on embryologist work.
• Responsible in the upkeep of data, result reporting and other administrative task.
• To ensure high standard operating protocol is adhered to.
• Ability to organise and carry out research.
• To participate and contribute to the marketing and expansion activities of the centre as the need arises.
• To be in-charge or assist in certain project/s as and when directed by the Scientific Director or Management.
• Assisting fellow colleagues and to perform any other duties as assigned by the Medical Director or management.
• Attractive incentive base on progression and competency in work

Requirements

• Candidate must possess at least a Bachelor's Degree in Bio Medical Science or Molecular Biology & Genetics or BioTechnology (Min CGPA: 3.00) or equivalent, and preferably with knowledge in Bioinformatic
• Fresh graduates from related field are encouraged to apply
• Required language(s): English & Chinese
• Competent in DNA extraction, pipetting skill, PCR and relevant molecular techniques
• Consistency and accuracy
• Sensitive to risk of contamination
• Meticulous, neat and detail oriented
• Critical thinking and troubleshooting skill
• Expected to work during weekend and holiday, compensate with overtime pay or time off 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities
• Dental insurance
• Paid training and development

Job Duties

To be systematically acquiring and demonstrating the skills and knowledge necessary to carry out all laboratory protocols in :-

• Research and amplification optimization on gene of interest.
• Screening on patient's sample.
• To keep accurate records of all procedures and all specimens.
• Upkeeping the PGT laboratories and equipment within it.
• Chance to learn on embryologist work.
• Responsible in the upkeep of data, result reporting and other administrative task.
• To ensure high standard operating protocol is adhered to.
• Ability to organise and carry out research.
• To participate and contribute to the marketing and expansion activities of the centre as the need arises.
• To be in-charge or assist in certain project/s as and when directed by the Scientific Director or Management.
• Assisting fellow colleagues and to perform any other duties as assigned by the Medical Director or management.
• Attractive incentive base on progression and competency in work

Requirements

• Candidate must possess at least a Bachelor's Degree in Bio Medical Science or Molecular Biology & Genetics or BioTechnology (Min CGPA: 3.00) or equivalent, and preferably with knowledge in Bioinformatic
• Fresh graduates from related field are encouraged to apply
• Required language(s): English & Chinese
• Competent in DNA extraction, pipetting skill, PCR and relevant molecular techniques
• Consistency and accuracy
• Sensitive to risk of contamination
• Meticulous, neat and detail oriented
• Critical thinking and troubleshooting skill
• Expected to work during weekend and holiday, compensate with overtime pay or time off 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Personal development opportunities
• Dental insurance
• Paid training and development

Job Descriptions:

• ​Provide initial patient consultation, infertility evaluation and treatment.
• Obtain detailed medical history, review medical records and perform appropriate physical examination.
• To provide relief nursing cover for OT, Counselling or Medication area.
• Preparation for patients preparing to undergo In-Vitro Fertilization, and monitor subsequent cycles.
• To assist in ART Procedure/s as and when required.
• Organize, file, and maintain health information in a confidential manner.

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Nursing or equivalent.
• Required language(s): Bahasa Malaysia, English.
• Required Skill(s): Team Player, Communication Skills, Interpersonal Skills
• Preferably senior nurse specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

工作職責

有系統地獲取和展示執行所有實驗室協議所需的技能和知識：-

• 目的基因的研究和擴增優化。
• 對患者樣本進行篩檢。
• 保存所有程序和所有樣本的準確記錄。
• 維護 PGT 實驗室及其內的設備。
• 有機會學習胚胎學家的工作。
• 負責資料維護、結果報告和其他管理任務。
• 確保遵守高標準的操作協議。
• 具有組織和進行研究的能力。
• 根據需要參與中心的營銷和擴展活動並為其做出貢獻。
• 在科學總監或管理階層的指導下負責或協助某些專案。
• 協助同事並履行醫療總監或管理層指定的任何其他職責。
• 基於工作進展和能力的有吸引力的激勵

要求

• 候選人必須至少擁有生物醫學科學或分子生物學與遺傳學或生物技術學士學位（最低 CGPA：3.00）或同等學歷，最好具有生物資訊學知識
• 鼓勵相關領域應屆畢業生申請
• 所需語言：英語和中文
• 精通DNA萃取、移液技巧、PCR及相關分子技術
• 一致性和準確性
• 對污染風險敏感
• 一絲不苟、整潔、注重細節
• 批判性思考與故障排除技巧
• 預計週末和假日工作，有加班費或休假補償

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 個人發展機會
• 牙科保險
• 有薪培訓和發展

Position: Executive – Call Centre/Contact Centre

Location: Bangsar

Job Highlights

• • Close to LRT/MRT station
  • Specially looking for talented candidates
  • Start ASAP

Job Responsibilities:

• • To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
  • To provide first call resolution in an effective and timely manner.
  • To handle customer inquiries in an efficient, courteous and professional manner.
  • Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

Job Requirement:

• • Bachelor's Degree/Diploma in any related discipline.
  • Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
  • Computer literate and proficient in Microsoft Office.
  • Fluent in conversing in both English and Bahasa Melayu.
  • Able to start immediately is an added advantage.
  • 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
  • A strong team player with good etiquette.
  • Successful candidate will be based at Bangsar Office.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Medical insurance

Job Description

Daily Task

• Timely response to customers’ enquiries. Log cases, provide information and troubleshoot to solve customer problems
• Keep customer informed, set and follow through commitments
• Keep precise case documentation and case ownership
• Timely elevate and/or escalate to next level support when the case is too complex
• Testing & Deployment of new releases on the client side.
• Suggest product improvements that can minimize cost of support. 

SMS

• Monitor the SMS server and ensure the smooth running of the programme
• Troubleshoot and resolve SMS related issued when contacted by clients
• Maintaining software applications, operating systems and regular maintenance 

Team Work

• Attend and contribute to team meetings in a positive manner
• Share information with team members
• Be comfortable in working with all stakeholders
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness
• Perform other duties as required, including covering absences/leave where required

Job Requirements

• College or University degree in Computer Science or a related discipline
• Strong desire to learn
• Exposure to Microsoft.NET development using C#
• Knowledge of client/server application development, DB, MS Office products etc
• A technical, logical thought process
• Attention to detail is essential
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

This role will be responsible to manage Group’s governance matters and ensure compliance to regulatory requirements, including Bank Negara Malaysia, Bursa Malaysia, Companies Commission of Malaysia and etc. This role also involves handling all matters related to management control of subsidiaries.

Job Description

• Manage Group’s governance matters and ensure compliance to regulatory requirements, including Bank Negara Malaysia, Bursa Malaysia and etc.
• Manage matters related to management control of subsidiaries.
• Establish clear decision-making authority and protocols between the parent company and subsidiary.
• Oversight and monitor the development of subsidiaries’ overall policies, procedure, guidelines etc. to ensure compliance with applicable law, regulations and corporate policies.
• Management, verification and provide guidance to ensure compliance of the subsidiary's governance and operations.
• Manage services related to management contracts and brand royalty contracts concluded between the Company and its subsidiaries.
• Provide guidance on the management of necessary licenses, approvals, and notifications for subsidiaries, as well as on responding to matters pointed out by the relevant authorities.
• Provide guidance, advice, and coordination to subsidiaries in dealing with financial systems, laws, and regulations (foreign investment control laws, business-related supervision and regulations, personnel affairs, and withdrawal).

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

• Responsible for the Technology Risk Management function for ACSM in managing technology risk and enhancing technology resilience.
• To oversight the current and emerging technology risk, cyber risk and security which could potentially impact the ACSM’s risk profile.
• To ensure information assets and technologies are adequately protected.
• Identify and report on technology risk including security breaches, to initiates correction action and regulatory requirements.
• Facilitate independent technology risk assessment which has been assigned by CISO.
• Act as coordinator and point-of-contact in cyber risk management activities (i.e. cyber risk identification, prevention, detection and recovery)
• Responsible for staying abreast of the latest cyber security practices, technologies, incidents and emerging threat.
• Oversee incident response planning, as well as the investigation of cyber security breaches, and assists with disciplinary and legal matters associated with the breaches as necessary.
• Participate in development and implementation of the appropriate and effective controls to mitigate identified threats and risks.
• Create and maintain and IT risk register to ensure that all identified Technology risk factors are accounted for.
• Participate in IT project and initiatives to bring pro-active risk management focus into solutions.
• Assists in the research, development, communication, maintaining and working with the operational unit on the enforcement of IT security architecture, policies, procedures, solution and standards with the IT division.
• Conduct the ACSM awareness initiatives in relation to cyber risk and technology risk.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave