Total 8,814 Customer Service job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

• To plan and execute local marketing activity to achieve target assigned for branch.
• Fully adhere to operation requirement for branch operation.
• Maintain excellent customer service to internal and external customer.
• To ensure compliance of Branch Operational Procedure and Integrated Management System (IMS) guideline, whenever attending customers at all times.
• To ensure efficient and productive counter service operations
• To plan and lead the team to achieve Sales target assigned by the Company
• To deliver excellence quality of customer service towards customers and colleagues within the company interest.

Perks & Benefits

• Personal leave
• Open culture

Responsibility

• Greet and welcome customers.
• To check, prepare, and serve according to customer specifications or orders.
• Maintain an in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings.
• Set up and maintain dining areas, including table settings and cleanliness according to restaurant standards.
• Clears, cleans, and sanitizes tables and workstations.
• Maintain restaurant’s cleanliness
• Cleans and sanitizes dishes, utensils, pots, and other containers and returns to the appropriate location in the kitchen area.
• To get reviews from customers after meals.
• Performs other related duties as assigned.
• Monitor and address guest needs throughout their dining experience to ensure satisfaction.
• Collaborate with kitchen and bar staff to ensure seamless service and address any issues promptly.
• Handle guest inquiries and resolve any concerns with a positive and solutions-oriented approach.
• Adhere to all health and safety regulations, including proper food handling and sanitation practices.

Requirements:

• Ability to read and follow instructions
• Understanding of proper food handling
• Willing to learn and Hardworking
• Previous experience in fine dining or upscale restaurant service preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of fine dining etiquette and service standards.
• Professional and neat appearance.

Benefits

• Meal provided
• Opportunities for promotion
• Professional development
• Attendance Allowance

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Leave
• Allowance Provided
• 5 Working Days
• Training Provided

責任

• 問候並歡迎顧客。
• 根據客戶規格或訂單檢查、準備和服務。
• 深入了解菜單，包括食材、準備方法和葡萄酒搭配。
• 根據餐廳標準設置和維護用餐區，包括餐桌佈置和清潔度。
• 清理、清潔和消毒桌子和工作站。
• 保持餐廳清潔
• 清潔和消毒盤子、器皿、鍋子和其他容器，然後返回廚房區域的適當位置。
• 為了得到顧客飯後的評價。
• 履行指定的其他相關職責。
• 在整個用餐過程中監控並滿足客人的需求，以確保滿意度。
• 與廚房和酒吧工作人員合作，確保無縫服務並及時解決任何問題。
• 以積極且以解決方案為導向的方法處理客人的詢問並解決任何疑慮。
• 遵守所有健康和安全法規，包括正確的食品處理和衛生習慣。

要求：

• 能夠閱讀並遵循說明
• 了解正確的食品處理
• 願意學習、吃苦耐勞
• 有高級餐廳或高級餐廳服務經驗者優先。
• 較強的溝通和人際交往能力。
• 能夠在快節奏的環境中工作，同時保持對細節的關注。
• 了解高級餐飲禮儀和服務標準。
• 專業、整齊的外觀。

好處

• 提供膳食
• 晉升機會
• 專業發展
• 出勤津貼

額外好處

• 醫療和住院假
• EPF / SOCSO / PCB
• 年假
• 提供津貼
• 5個工作天
• 提供培訓

Service Technician (Lubrication Solutions)

Job Responsibilities:

• Perform in-house and site services such as serves customers by installing, repairing and servicing systems and products.
• Analysing work orders and planning daily and weekly travel schedule.
• Tie workflow to schedule, manage all on site installation, repair, and maintenance tasks as well as follow all company’s filed procedures and protocols.
• Establishes service by studying system requirements and gathering the necessary components and parts for completing the installation and performing acceptance tests.
• Completing timely and detailed service reports for installation and repairing works.
• Carry out periodic inspection and repair of system and equipment.
• Accomplishes operations and organization mission by completing related results as and when assigned by Superior.

Juruteknik Pemasangan, Membaiki dan Servis Sistem Pelinciran / Alatan Mesin:

• Pengetahuan mengenai proses dan kaedah penyelenggaraan, pemasangan dan memperbaiki pelbagai jenis alatan mesin / sistem yang berkaitan.
• Melaksanakan tugas penyelenggaraan dan perkhidmatan teknikal termasuk memasang, membaiki, melakukan pengujian dan pentauliahan, pemeriksaan sistem pelinciran automatik atau produk syarikat.
• Bekerja mengikut jadual waktu kerja / projek yang dirancangkan dan menguruskan semua pemasangan, pembaikan, penyelenggaraan dan pemeriksaan sistem di tapak kerja di seluruh nagara.
• Melaksanakan tugas mengikuti arahan penyelia dan spesifikasi yang ditetapkan.
• Memastikan alat / bahan keperluan kerja disediakan dan sentiasa mengikuti manual pemasangan.
• Kemahiran mengenal pasti punca masalah teknikal alatan mesin / sistem dan menyelesaikannya dengan tepat.
• Mengesyorkan produk / sistem yang sesuai dan penambahbaikan kepada pengguna.
• Menulis laporan harian, laporan kerja pemasangan dan sebarang perkhidmatan yang telah dilaksanakan.
• Mematuhi semua prosedur dan protokol syarikat.

Requirements:

• Possess certificate or diploma in engineering with basic mechanical, industrial or electrical repairs knowledge or equivalent.
• English and Bahasa Malaysia literacy. Able to speak and write simple English for reporting purpose.
• Proven field service experience or knowledgeable in technical support works will be added advantage.
• Ability to work shifts and willing to travel outstation is required.
• Interpersonal skills, result driven, positive working attitude, self-motivated.

Keperluan Kerja:

- Min. SPM / Sijil kemahiran, diploma dalam bidang Mekanikal / Kejuruteraan atau setaraf.

- Graduan baru digalakkan untuk memohon.

- Pengalaman bekerja dalam bidang mekanikal adalah satu kelebihan.

- Keadaan dan kekuatan fizikal yang baik.

- Kesediaan untuk bekerja lebih masa.

- Mampu menjalankan tugas ke luar kawasan (Outstation).

Perks & Benefits

• Travel allowance.
• Medical insurance - GHS & GPA.
• Personal development opportunities.

Service Technician (Lubrication Solutions)

Job Responsibilities:

• Perform in-house and site services such as serves customers by installing, repairing and servicing systems and products.
• Analysing work orders and planning daily and weekly travel schedule.
• Tie workflow to schedule, manage all on site installation, repair, and maintenance tasks as well as follow all company’s filed procedures and protocols.
• Establishes service by studying system requirements and gathering the necessary components and parts for completing the installation and performing acceptance tests.
• Completing timely and detailed service reports for installation and repairing works.
• Carry out periodic inspection and repair of system and equipment.
• Accomplishes operations and organization mission by completing related results as and when assigned by Superior.

Juruteknik Pemasangan, Membaiki dan Servis Sistem Pelinciran / Alatan Mesin:

• Pengetahuan mengenai proses dan kaedah penyelenggaraan, pemasangan dan memperbaiki pelbagai jenis alatan mesin / sistem yang berkaitan.
• Melaksanakan tugas penyelenggaraan dan perkhidmatan teknikal termasuk memasang, membaiki, melakukan pengujian dan pentauliahan, pemeriksaan sistem pelinciran automatik atau produk syarikat.
• Bekerja mengikut jadual waktu kerja / projek yang dirancangkan dan menguruskan semua pemasangan, pembaikan, penyelenggaraan dan pemeriksaan sistem di tapak kerja di seluruh nagara.
• Melaksanakan tugas mengikuti arahan penyelia dan spesifikasi yang ditetapkan.
• Memastikan alat / bahan keperluan kerja disediakan dan sentiasa mengikuti manual pemasangan.
• Kemahiran mengenal pasti punca masalah teknikal alatan mesin / sistem dan menyelesaikannya dengan tepat.
• Mengesyorkan produk / sistem yang sesuai dan penambahbaikan kepada pengguna.
• Menulis laporan harian, laporan kerja pemasangan dan sebarang perkhidmatan yang telah dilaksanakan.
• Mematuhi semua prosedur dan protokol syarikat.

Requirements:

• Possess certificate or diploma in engineering with basic mechanical, industrial or electrical repairs knowledge or equivalent.
• English and Bahasa Malaysia literacy. Able to speak and write simple English for reporting purpose.
• Proven field service experience or knowledgeable in technical support works will be added advantage.
• Ability to work shifts and willing to travel outstation is required.
• Interpersonal skills, result driven, positive working attitude, self-motivated.

Keperluan Kerja:

- Min. SPM / Sijil kemahiran, diploma dalam bidang Mekanikal / Kejuruteraan atau setaraf.

- Graduan baru digalakkan untuk memohon.

- Pengalaman bekerja dalam bidang mekanikal adalah satu kelebihan.

- Keadaan dan kekuatan fizikal yang baik.

- Kesediaan untuk bekerja lebih masa.

- Mampu menjalankan tugas ke luar kawasan (Outstation).

Perks & Benefits

• Travel allowance.
• Medical insurance - GHS & GPA.
• Personal development opportunities.

Young | Energetic | Reliable | Approachable

At Da Vinci Clinic, we believe in creating memorable experiences for our customers. Our team is dedicated to providing exceptional service and making every interaction count. Join us in a dynamic and rewarding environment where your contributions truly matter!

Position Overview:

Are you a people person with a passion for delivering outstanding customer service? We’re looking for a Front Desk Customer Service Superstar to be the welcoming face of our company. In this role, you’ll be the first point of contact for our clients, ensuring they feel valued and appreciated from the moment they walk through our doors.

Key Responsibilities:

• Greet and assist customers with a warm and friendly demeanor.
• Able to communicate in Chinese, English & Bahasa Malaysia.
• Manage front desk operations, including answering phones, scheduling appointments, and handling inquiries.
• Provide information about our services and products, and help customers make informed decisions.
• Resolve customer issues promptly and effectively, ensuring a positive experience.
• Collaborate with team members to enhance service delivery and improve customer satisfaction.
• Maintain a clean and organized front desk area

What We’re Looking For:

• Excellent communication and interpersonal skills.
• A positive attitude and a genuine desire to help others.
• Previous customer service experience is a plus, but a great personality is a must!
• Ability to multitask and handle various responsibilities in a fast-paced environment.
• Proficiency in basic computer skills and customer management software.
• Experienced in working in a hospitality industry is a plus point

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Company trips
• Personal leave
• Paid training and development

Job Description

• Receiving customer expected order or confirms Purchase Order (PO) via email or downloads from customer system.

• Follow up short lead time or urgent part and get confirmation from Production Planner for delivery date and reply to customer.

• Upload the expected order or confirm purchase order in system MERP.

• Issue job sheet to Production Planner

• Prepare DOIL (Daily Outgoing Item List) and pass to Warehouse Department.

• Follow to customer PO due date or JIT (Just In Time).

• To follow up goods are on time delivery any outstanding parts check with the Production Planner.

• To issue customer on service rendered Customer Service Assessment Form.

• Receive new/amendment artwork data/film/sample proofing/drawing from customer/marketing.

• Received Product Development Information Sheet (PDIS) from marketing and pass to CTP.

• After CTP received master card approval from customer or confirm product detail to fill in PDIS, will pass to CS

• CS will update PDIS system to TSMRS for job sheet issuing

• Update quotation pricing in system.

• To follow up customer requested sample submission date on time.

• To carry out any other duties and ad-hoc assignments, as ad when required

Requirements

• Proven customer support experience or experience as a Client Service Representative

• Strong phone contact handling skills and active listening

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• High school diploma

• If does not have any experience, also will be considered because training will be provided

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

Job Description

• Receiving customer expected order or confirms Purchase Order (PO) via email or downloads from customer system.

• Follow up short lead time or urgent part and get confirmation from Production Planner for delivery date and reply to customer.

• Upload the expected order or confirm purchase order in system MERP.

• Issue job sheet to Production Planner

• Prepare DOIL (Daily Outgoing Item List) and pass to Warehouse Department.

• Follow to customer PO due date or JIT (Just In Time).

• To follow up goods are on time delivery any outstanding parts check with the Production Planner.

• To issue customer on service rendered Customer Service Assessment Form.

• Receive new/amendment artwork data/film/sample proofing/drawing from customer/marketing.

• Received Product Development Information Sheet (PDIS) from marketing and pass to CTP.

• After CTP received master card approval from customer or confirm product detail to fill in PDIS, will pass to CS

• CS will update PDIS system to TSMRS for job sheet issuing

• Update quotation pricing in system.

• To follow up customer requested sample submission date on time.

• To carry out any other duties and ad-hoc assignments, as ad when required

Requirements

• Proven customer support experience or experience as a Client Service Representative

• Strong phone contact handling skills and active listening

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• High school diploma

• If does not have any experience, also will be considered because training will be provided

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

Job Description

• Receiving customer expected order or confirms Purchase Order (PO) via email or downloads from customer system.

• Follow up short lead time or urgent part and get confirmation from Production Planner for delivery date and reply to customer.

• Upload the expected order or confirm purchase order in system MERP.

• Issue job sheet to Production Planner

• Prepare DOIL (Daily Outgoing Item List) and pass to Warehouse Department.

• Follow to customer PO due date or JIT (Just In Time).

• To follow up goods are on time delivery any outstanding parts check with the Production Planner.

• To issue customer on service rendered Customer Service Assessment Form.

• Receive new/amendment artwork data/film/sample proofing/drawing from customer/marketing.

• Received Product Development Information Sheet (PDIS) from marketing and pass to CTP.

• After CTP received master card approval from customer or confirm product detail to fill in PDIS, will pass to CS

• CS will update PDIS system to TSMRS for job sheet issuing

• Update quotation pricing in system.

• To follow up customer requested sample submission date on time.

• To carry out any other duties and ad-hoc assignments, as ad when required

Requirements

• Proven customer support experience or experience as a Client Service Representative

• Strong phone contact handling skills and active listening

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• High school diploma

• If does not have any experience, also will be considered because training will be provided

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

年輕|精力充沛 |可靠|平易近人

在達文西診所，我們堅信為客戶創造難忘的體驗。我們的團隊致力於提供卓越的服務，讓每一次互動都有意義。加入我們一個充滿活力和回報豐厚的環境，您的貢獻真正重要！

職位概況：

您是個熱衷於提供卓越客戶服務的人嗎？我們正在尋找一位前台客戶服務巨星作為我們公司的迎賓形象。在此職位上，您將成為我們客戶的第一個聯絡人，確保他們從走進我們大門的那一刻起就感到受到重視和讚賞。

主要職責：

• 以熱情友善的態度迎接和協助客戶。
• 能夠用華語、英語和馬來語溝通。
• 管理前台運營，包括接聽電話、安排預約和處理查詢。
• 提供有關我們的服務和產品的信息，並幫助客戶做出明智的決策。
• 及時有效地解決客戶問題，確保正面的體驗。
• 與團隊成員合作，增強服務交付並提高客戶滿意度。
• 保持前台區域乾淨整潔

我們正在尋找什麼：

• 優秀的溝通和人際交往能力。
• 積極的態度和幫助他人的真誠願望。
• 有客戶服務經驗者優先，但優秀的個性是必須的！
• 能夠在快節奏的環境中執行多項任務並處理各種職責。
• 熟練基本的電腦技能和客戶管理軟體。
• 有飯店業工作經驗者優先

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 公司旅行
• 事假
• 有薪培訓和發展

職位描述

• 透過電子郵件或從客戶系統下載接收客戶預期訂單或確認採購訂單(PO)。

• 跟進較短的交貨時間或緊急零件，並從生產計劃員處獲得交貨日期的確認並回覆客戶。

• 在系統MERP 中上傳預期訂單或確認採購訂單。

• 向生產計劃員發布作業單

• 準備DOIL（每日出貨清單）並傳遞給倉庫部門。

• 遵守顧客採購訂單到期日或JIT（準時制）。

• 為了跟進貨物是否按時交付，請與生產計劃者檢查任何未完成的零件。

• 向客戶發出所提供服務的客戶服務評估表。

• 從客戶/行銷部門接收新的/修改過的藝術品資料/膠卷/樣品打樣/圖面。

• 收到來自行銷部門的產品開發資訊表(PDIS) 並傳遞給CTP。

• CTP收到客戶的主卡批准或確認產品詳細資料填寫PDIS後，將傳遞給CS

• CS 將會將 PDIS 系統更新為 TSMRS，以發佈作業單

• 更新系統中的報價。

• 按時跟進客戶要求的樣品提交日期。

• 在需要時執行任何其他職責和臨時任務

要求

• 成熟的客戶支援經驗或作為客戶服務代表的經驗

• 強大的電話聯繫處理能力和積極傾聽

• 熟悉CRM系統與實踐

• 顧客導向和適應/回應不同類型角色的能力

• 優秀的溝通和表達能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 高中文憑

• 如果沒有任何經驗，也將被考慮，因為將提供培訓

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Location: Near Outram park

Work hours: Mon - Fri, 8.30am to 6pm

Salary: Up to $3,000 (depending on experiences)

Responsibilities:
- Addresses the needs of all homebuyers and ensures a seamless homebuyers experience.
- Attend to homebuyers' enquiries, requests, as well as concerns and feedback with professionalism to promote a positive first impression.
- Always maintain a professional image and be well-versed about the property.
- Provide administrative duties at Reception.
- Assist owners to make appointment for key collection.
- Handle phone calls and walk-in queries including taking down messages during the Relationship Service Manager’s absence.

Requirements:
- Service-oriented individual with excellent communication skills
- Able to work independently
- Able to multitask

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/10352

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996