Total 2,175 Customer Service job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Being in the healthcare industry, "PEOPLE" has always been the greatest asset in our organisation. We work hard to provide a happy, harmonious and family-oriented working environment. We strive to offer the best staff benefits, welfare and training programmes to all our employees.

In our continuous effort to provide quality and accessible dental healthcare to our patients, we are seeking highly committed, motivated and dynamic individuals to join our big family.

Responsibilities

• Full Time needed at established practices islandwide.
• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon.
• Flexi-working hour.
• Attractive remuneration package.
• Large patient pool.

Being in the healthcare industry, "PEOPLE" has always been the greatest asset in our organisation. We work hard to provide a happy, harmonious and family-oriented working environment. We strive to offer the best staff benefits, welfare and training programmes to all our employees.

In our continuous effort to provide quality and accessible dental healthcare to our patients, we are seeking highly committed, motivated and dynamic individuals to join our big family.

Responsibilities

• Full Time needed at established practices islandwide.
• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon.
• Flexi-working hour.
• Attractive remuneration package.
• Large patient pool.

We are looking for Senior/Occupational Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which include Occupational Therapist, Speech Therapist, Physiotherapist, and Psychologist. Community Integration Service (CIS) provides a range of intervention programs (individual and group activities) to support our client's ability to participate in the home and community. Individual intervention session are provided at the client’s home.

CIS aims to support the integration of children and youth with physical disabilities into their schools and community so that they can reach their fullest potential. This is achieved by empowering clients with skills for holistic development and promoting supportive environments in collaboration with families, educators and community partners.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes;
• Liaise with various disciplines involved in the rehabilitative treatment process;
• Work independently and provide intervention sessions at home;
• Refer clients to the respective specialists for consultation and intervention;
• Facilitate discussions with caregivers and educators in schools;
• Provide/organise group activities for clients;
• Work closely with the AHP team involved in delivering service to clients; and
• May be assigned AHPC supervisory function for senior therapist.

Job Requirements:

• Recognised Degree in Occupational Therapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications);
• Fully registered therapist with the Allied Health Professions Council in Singapore;
• Prior working experience with paediatric group is preferred;
• For senior role, applicant should have at least 5 years of direct experience; and
• A team player and adaptable to work in a community based setting.

The Dental Surgery Assistant prepares a working space in a dental facility for dental examinations and procedures. Job duties include the preparation of dental instruments and materials for the dentist and ensuring they are properly sterilised. He/She also handles administrative tasks, such as scheduling of appointments and filing dental records.

Duties & Responsibilities

• Assist dental surgeon(s) in all forms of dental treatment,
• Attend to all patients seeking treatments and/or making enquiries at the clinic promptly and courteously,
• Maintain and ensure cleanliness of the clinic and treatment room,
• Maintain dental equipments and instruments in good working condition,
• Discharge patients by dispensing medication, collecting payment and scheduling of next appointment,
• Develop X-ray/OPG for assessment of treatment,
• Send, receive and monitor cases that are sent to the dental laboratory,
• Ensure high standard of infection control.

Requirements

• ‘N’/ ‘O’ Levels or equivalent with basic computer skills,
• Good communication and interpersonal skills,
• Confident, energetic & cheerful personality,
• Customer service oriented,
• Able to handle Chinese speaking patients,
• Not afraid of seeing blood,
• Willing to learn,
• Willing to perform rotating shift work (9am - 6pm & 2pm - 9pm) and working on Saturdays and Sundays,
• Fresh graduates are welcomed,
• Location: vacancies available at multiple locations,
• Training will be provided.

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Be at the forefront in handling customers’ inquiries, maintaining relationships with existing customers, and coordinating teachers’ and students’ attendance records
• Have to actively drive student recruitment and enrolment of students as well as organize and plan the class schedules for the centre
• Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports
• Assist in all other routine admin work required in the centre daily operations

Candidate Requirements 教师需求

• Ability to handle customers’ inquiries and turn customer leads into actual sales and student enrolment is a must
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates)
• Able to work both weekends
• Motivated team player with a pleasant personality, positive working attitude, and determination to learn, achieve and excel
• A self-starter who has energy and passion is key to success in the role
• Able to multi-task and work in a fast-paced and dynamic environment
• Marketing competency is required
• Prior teaching experience and working experience in preschool enrichment centre will be looked upon favourably
• Bookkeeping knowledge will be a plus point
• Candidates with relevant experience could be considered for a Centre Manager role

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Assist clients with Activities of Daily Living like feeding, showering, toileting, elimination and transfer of clients.
• Active participation and assist to carry out individual care plans of clients assigned as in a multi-disciplinary team.
• Conduct individual and small group activities as planned by clinicians or supervisor.
• Assist in meeting diet requirements of clients and meals setup for clients and assist in safe preparation of food (example cutting, blending, reheating).
• Assist clinicians in care of clients like vital signs monitoring and reminder of medications when requires.
• Escorting clients between centre and other destinations with or without transport.
• Maintain cleanliness and disinfection of the premises including equipment, furniture and tools when requires.
• Proper documentation and safekeeping of centre records.
• Assist with basic housekeeping duties such as cleaning and clearing of body discharges and waste disposal.
• Adherence to audits, centre policies and trainings.
• Provides cross coverage to colleagues or deployment to other centre/s when need arises.

• Min. WSQ Certificate in Healthcare Support (Nursing Care) or relevant certification in Healthcare
• Min. 1 year experience in healthcare will be advantageous.
• Experience in working with elderly settings will be advantageous
• Willing to work staggered shifts according to centre operating hours

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

We are looking for Physiotherapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, Music Therapist and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in home and community.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes
• Monitor training programmes and review its effectiveness
• Liaise with various disciplines involved in the rehabilitative treatment process
• Refer clients to the respective specialists for consultation and intervention

Job Requirements:

• Recognised Degree in Physiotherapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Eligible to register / Registered with the Allied Health Professions Council in Singapore as Conditional or Full Registrant

We are looking for Speech and Language Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

Job Responsibilities:

• Assess and identify the individual needs of clients andformulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric speech therapy
• Be part of the transdisciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Speech and Language Therapy(listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Eligible to registered with the Allied Health Professions Council in Singapore as conditional or full registrant

Company Description

At Kin Dental Centre, we are a closed knitted team of 6 to 7 comprising of Singaporeans and Malaysian Chinese working together on a daily basis to provide the highest quality dental care for our patients .

Our employees play a meaningful role in contributing to our patient’s dental health .

Every employee is an important member of the team. We recognise & value hard work & effort from all our employees in ensuring the clinic runs smoothly . We believe in investing & upskilling our employees.

We look towards a long term relationship with our employees

Job Descriptions

Roles & responsibilities

Dental assisting (all new staff to start with)

• Various procedures such as scaling and polishing
• Fillings
• Implants and wisdom tooth surgery
• Root canal treatment
• Crowns
• Dentures

Housekeeping

• Cleaning & sterilization of instruments
• Stocktake
• Cleaning of premises
• Ensuring the clinic always operational
• Ensure treatment room is sufficiently stocked all the time
• Lab casting

Reception work (for experience staff or eligible staff)

• Handle patient enquiries efficiently & politely
• Improve sales through patient enquires
• Dispense medication & giving post treatment instructions
• Billing
• Coordinating & booking appointments
• Coordinating lab cases

Personality requirements

• Cheerful Hard worker
• Willing to work OT in some situations
• Mature & understanding
• Team player - Willing to help colleagues out
• Willing to learn & improve
• Able to handle stress & take criticism
• Good communication skills -Able to communicate with team member & patients
• Sense of responsibility - hand over duties properly

Skills requirement

• Basic knowledge of using computer
• Previous dental experience (minimum 1 year)
• Training will be provided to those without experience - to start with basic assisting before doing reception
• Able to commit to 2 weekday nights & 1 weekend (either Saturday or Sunday) at least , occasionally both weekends
• Fluent in mandarin (added advantage)

Apply if you are looking for :

• Meaningful and engaging work in healthcare.
• Enjoy working as a small team .
• Ability to acquire a lifelong skill set
• Remuneration for hard work and contribution
• Long term working relationship

Incentives

• 14 days leave provided
• Bonus payout 6 monthly
• Monthly performance incentive

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model)
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

Being in the healthcare industry, "PEOPLE" has always been the greatest asset in our organisation. We work hard to provide a happy, harmonious and family-oriented working environment. We strive to offer the best staff benefits, welfare and training programmes to all our employees.

In our continuous effort to provide quality and accessible dental healthcare to our patients, we are seeking highly committed, motivated and dynamic individuals to join our big family.

Responsibilities

• Full Time needed at established practices islandwide.
• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon.
• Flexi-working hour.
• Attractive remuneration package.
• Large patient pool.