Total 422 Customer Service job vacancies in D06 Beach Road, High Street

Customer Service Advisor

£27,334 per annum

37 hours per week, agile working, excellent work life balance

Linc Head Office, Newport Road, Cardiff, CF24 1GG

The opportunity:

Do you love to talk and listen? Can you provide outstanding customer service, housing and repair advice in a fast-paced environment?If so, we may have just the job for you.

Our friendly customer contact team are on the hunt for a new colleague. Linc is a housing association with a big ambition. We want to create an environment where everyone flourishes.

As our Customer Services Advisor you'll be providing super service to our customers on the phone or digitally, as our first point of contact, as well as providing vital administration support to our housing teams to allow them to provide brilliant services across 10 local authority areas.

There couldn't be a better time to join us at Linc, as we transform our services through our creative modernisation programme.We are a growing business, so there are lots of opportunities to develop a career in housing with us.

What we need from you:

- A passion for delivering great customer service - our customers are at the heart of everything we do. We are looking for someone who can go above and beyond to meet and exceed the needs of our tenants and customers.

- A positive, can-do attitude. You'll need to be warm, friendly, and our values will sing to you which are to be passionate, ambitious and respectful.

- You will need to be able to work with a variety of IT systems, communicate well, and enjoy working as part of a busy team.

- We'd love to recruit a Welsh speaking colleague to this post; however, this is not an essential, and don't let that put you off applying.

What we will offer in return:

- Wellbeing support

- Dedicated learning and development team

- Free DBS & parking onsite

- 26 days annual leave per year plus 8 bank holidays

- Excellent work life balance

- Agile working

- Perkbox discounts

What's it like to work at Linc?

Linc are passionate, ambitious, and respectful. We take pride in everything we do; we are creating a happier, healthier Wales.

We are creating an environment for people to flourish; we offer training, support, and career opportunities.

We offer great work life balance, competitive salaries, excellent benefits, wellbeing support and much more!

Our customers are at the heart of everything we do, so in one word - working at Linc is rewarding.

What's next?

Please click apply and complete our short application.The advert will close at 23:45 on Monday 8th December 2024.We reserve the right to close the advert before this date once we are in receipt of sufficient applications.

Before you go…

In trying to make our workforce more diverse, we adopt a Positive Action Rule to people from ethnic minority groups. This means that if you meet the selection criteria in the job advert and are from an ethnic minority community, you will be offered an interview, if you give consent for this rule to be applied to your application.

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

• Guaranteed hours and shifts in Coolum Beach QLD 4573
• Award rate $29.51 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

Do you have 6 months or more experience as a support or care worker including Personal Care Skills but don’t have a Certification in Aged Care or Individual Support? You may be exactly who we are looking for!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Coolum Beach 4573 area.

Your day will include:

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities
• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals
• Providing respite and emotional support
• Social support and transport to appointments
• Providing complex care for customers with high care needs, such as dementia 

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Guaranteed hours close to home as a permanent part time employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• Experience of 6 months or more in a similar role including experience with personal care
• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 
• No certificate needed.

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

 

The duties and responsibilities of the CY Program Assistant have been grouped into categories, including curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Curriculum

Develops schedules and activity plans. This may include reviewing and providing input into schedules and activity plans developed by the entry level and intermediate level Educational Aids (CY Program Assistants), CY-1702-I. Ensures that program plans and activities incorporate the observed needs of individual children and youth.

Implements activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Cares for children and youth with special needs as directed by the supervisor.

Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities.

Role models developmentally appropriate practice and classroom or activity area management techniques.

Promotes and models safety, fitness, health, and nutrition practices.

Helps arrange for and/or serve appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Helps prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.

Sets up displays and bulletin boards.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards.

Maintains control of and accounts for whereabouts and safety of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Incumbent is a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Provides parents with daily verbal or written feedback about their child/youth or program activities.

Participates in conferences with parents and employees.

Assessment

Observes children and youth and documents developmental progression and/or concerns. Uses the information in planning.

Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.

Compliance

Assists in achieving and maintaining DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs Notifies supervisor of health, fire, and safety compliance concerns.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.

Starting at $18.52 Per Hour (CY 1-2)

Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them.

We are seeking an experienced Software Support Technician with hands-on commercial experience This is an office-based role at our Oxford location, where applicants must be able to commute to the office. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving.

This role is based entirely in our Oxford office.

Required Key Skills:
• Strong professional communication skills, with previous customer service and technical support experience.
• Good timekeeping, and a passion for problem-solving.
• Ability to work effectively as part of a team and support users in a professional environment.
• Ability to quickly learn our property management software packages with a goal to deliver training sessions to clients, both in-house and on-site.
• Experience of having carried out training sessions to groups of customers either remotely or on-site.
• Excellent understanding of all Microsoft products including:
o All Windows operating systems
o Word
o Excel
o Outlook
• Strong numeracy and analytical skills with the ability to compile statistical data and reports.
• Experience using ticketing systems to manage and resolve client issues, ensuring all relevant data is captured and tracked for follow-up.

Additional Desired Skills:
• Experience with Microsoft SQL Server in a commercial setting, including creating and troubleshooting SQL queries.
• Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects.
• Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS.

Within your role you will have the opportunity to develop further into:
• Client Training – In House & On-Site
• Carrying out Demos and running Webinars
• Software Testing
• Infrastructure management including Windows Server Networking
• Product Design
• Manual Writing
• Social Media and Marketing Campaigns

This role requires proven commercial experience as a software support technician, including working in a professional, client-facing environment. Applicants without relevant professional experience may not be considered.

Lots of potential for future career progression and personal development. To apply, please email your CV to jobs@focus-property.co.uk

Are you looking for a new career challenge for the New Year?
If you are friendly, reliable and eager to learn we’ll give you all the training and support you need for a great career!

We have fantastic entry level opportunities to join our friendly and professional contact centre team. We are based in the heart of the City Centre (5 mins from Piccadilly) in modern and comfortable offices and we offer a Monday to Friday working week with no unsociable shifts!

Do you enjoy helping people? Are you a compassionate and people focused person? This could be the role for you! Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. Imagine being able to help and provide support to those clients when things have gone wrong or when they have been treated unfairly?

Our Tier One Advice Service is the first point of contact for those seeking advice and support on a range of issues including benefits, debt, employment, energy and housing. Advisers across our Contact Centre services conduct an initial assessment of the clients needs, give basic advice and self help information and are able to make arrangements for further assistance where needed. Sound like something you could do?

Working on our Tier One Advice Service you’ll be advising our clients on their rights and the action they can take, you’ll receive full training before you start the role. We offer a supportive environment, where our people feel valued and enjoy plenty of opportunities for professional development within our organisation.

Applicants need to be comfortable working in a target driven environment and have a desire to help people. You might be just the person we’re looking for if you have:
● Experience delivering excellent customer service in a contact centre or customer service environment
● A professional manner with good communication skills and the ability to deal confidently and sensitively with members of the public over the phone
● A commitment to equality for all

Start the application process by heading to our website where you can download a job pack and submit your CV: https://100hires.com/j/sT3sBNf

Early application is encouraged, we usually receive a high volume of applications for our vacancies and may close recruitment early.

Successful applicants will be invited to attend an Assessment day where you can learn all about the role and our organisation, we’re holding this on Thursday 19 December 2024.

We can offer you a supportive culture within a charity setting committed to social -justice. Because our people always go the extra mile to help our clients, we reward them with an attractive remuneration package with excellent terms and conditions of employment including:
- A Salary of £24,570
- Full-time working week of 37.5 hours (Monday to Friday and no shifts!)
- Modern and comfortable City Centre location with free tea and coffee!
- Pension, Life Assurance and Cycle to Work Scheme
- Employee Assistance Programme and Health Plan
- Generous holiday entitlement of 25 days per year (in addition to bank holidays) rising to a maximum of 30 days with long service

Proud member of the Disability Confident employer scheme

JOB DESCRIPTION MANOR ROAD SURGERY JOB TITLE: Receptionist REPORTS TO: Receptionist Manager/Practice Manager Hours: 35 Hours Job summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job responsibilities: Administration To have a thorough knowledge of all practice procedures To work in accordance of written protocols Pulling/filing notes as necessary Electronically filing post into patients records Fax and photocopy as requested Reception Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address Be able to cover all reception positions as necessary Appointments Process appointment requests for today and future appointments from patients by telephone and in person Deal with home visit requests Computer Registrations of new patients computer data entry and medical records Process patients change of address computer data and medical records (have knowledge of practice area) Telephone Have a working knowledge of the telephone system, during and after hours Other tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm Make tea/coffee for doctors Any other tasks allocated by managers Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health and Safety The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health and safety policy, the practice health and safety manual and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting a health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Equality and Diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedure and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights Personal and professional development The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication The post holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services The post holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Lliswerry High School – Pastoral Support Full time term time only
Permanent, Grade 5 SCP 12-17 (£26,421 - £28,770 pro rata)
Working hours 08:00 – 16:00/08:30 – 16:30 Monday – Thursday
08:00/08:30 - 15:30/16:00 Friday (37 hours)
The Governing Body of Lliswerry High School are looking to appoint an exceptional candidate with excellent interpersonal skills and the ability to communicate effectively with young people and adults, combining tact, diplomacy and discretion. The successful candidate will be well organised, self-confident, enthusiastic and motivated and enjoy working with young people. They will be a key part of the school pastoral team, working with individuals and small groups of children and liaising with families. The ability to speak Slovak or Romanian is welcomed although not essential.
The successful candidate will be:-
• Highly motivated and committed
• Well organised and punctual with a professional attitude to work
• Willing to work as part of a hard-working, dedicated team
• Positive, proactive, with a good sense of humour who is willing to work flexibly to meet the changing needs of the school
• Active members of school life and actively subscribe to the ethos of the school
The successful candidate will be joining the school at a very exciting time in the schools development.
Each role is full time 37 hours per week during term time only (39 weeks)Please refer to the Person Spec for a complete list of the Essential and Desirable Requirements
Holidays must be taken during school closure periods. The appointment process will involve an interview with members of the school leadership team and a selection of Governors.
This position is exempt from the Rehabilitation of Offenders Act (1974) and is subject to an enhanced Disclosure and Barring Service Check (DBS).
Closing date: Monday 9th December 2024
Shortlisting: Tuesday 10th December 2024
Interview: Tuesday 17th December 2024

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be positively impacting residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Join our team now if you are passionate and love babies...

Job Requirements:

Early childhood related certificate ACEY / HCIC / CIT

Preferably with 3 years of relevant work experience as a teacher in preschool environment

Training will be provided if without experience

Full Time (Monday to Friday)

Salary range $2800 to $3500

Thank you.

Description

Love serving great food with a smile? Looking for a fun, fast-paced job with a supportive team? Whether you're seeking full-time or part-time, we've got the perfect spot for you in our Cafe Crew!

What You’ll Be Doing:

Welcome and serve customers with a big, friendly smile

Take and serve orders like a pro

Keep the dining area clean and welcoming for everyone

Work alongside an energetic and supportive team

Who We’re Looking For:

Positive, energetic, and great with people

No experience needed—just bring your enthusiasm, and we’ll provide training!

Able to work in a fast-paced environment and love staying busy

Willing to work flexible hours (including weekends and public holidays)

Singaporeans & PRs only!

How to Apply:

Interested applicants may apply here or WhatsApp 85881419

Singaporean & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Responsibilities

• Collaborate with all divisions and work closely with them to understand their specific procurement needs and business objectives.
• Check reasonableness of bid analysis, review and process requisition and purchase orders for supplies
• Ensure procurement activities are managed effectively, prioritising budget and cost control while ensuring that all actions align with governance requirements and organizational priorities.
• Build a culture of procurement compliance through continuous improvement and training to stakeholders.
• Support budgetary planning and costing.

Requirements

• Diploma / Degree in Business Administration or Supply Chain Management is preferred
• Minimum 5 years of relevant experience.
• Good knowledge of procurement policies is preferred.
• Good analytical, communication, interpersonal and stakeholder engagement skills.
• Able to work well independently and in a team under a challenging and fast-paced environment
• Proficient in MS Word, Excel & PowerPoint.

Our client is seeking an experienced Team Lead/Manager, Application & Development to manage a team of 5-7 application support and development professionals. The ideal candidate has prior experience leading application support teams and overseeing application development projects. This role focuses on ensuring smooth system operations, meeting enterprise standards, and supporting business objectives.

Key Responsibilities:

• Lead and mentor a team of application support and development professionals.
• Oversee application development, implementation, and maintenance to meet organizational needs.
• Manage the full lifecycle of application projects, including support, development, testing, and deployment.
• Ensure systems operate efficiently and meet business and security requirements.
• Handle incident, problem, and change management while driving automation and system performance improvements.
• Collaborate with stakeholders to define project scopes and deliverables.
• Stay updated on industry trends and drive continuous improvement.
• Manage vendor relationships and ensure effective collaboration.
• Monitor application performance and resolve issues promptly.

Qualifications:

• Minimum 5 years in application development, with at least 3 years in a leadership role.
• Proven experience managing teams of 5+ members in application support or development.
• Relevant experience in the financial sector (preferably Securities / Brokerage / Asset), with knowledge of MAS regulations.
• Hands-on experience with application development and support processes, particularly in .NET and SQL environments.
• Familiarity with Agile/Scrum methodologies and SDLC.
• ITIL certification and experience in the financial industry (securities or brokering) are a plus.
• Bachelor’s degree in Computer Science, IT, or a related field.