Total 83 Customer Service job vacancies in Cowley, OX4 2PG

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings and weekends.

Service – Rowan House, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 06/01/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.

Service – Morrell Crescent, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Morrell Crescent. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date –

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Thames on a Full-Time contract!

The shifts are from 22.45 to 07.00 / You will earn £13.00 per hour – equal to £27,040.00 salary.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Close to the heart of Oxford, on the banks of the river Thames, lies voco Oxford Thames hotel.

With a history dating back to the Middle Ages, the hotel’s surroundings have an intriguing story to tell.

voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike.

Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace..

Check out our Instagram page @vocooxfordthames

As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as a Night Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Our Night Receptionists enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Taxi subsidy for shifts starting/ending between 23:00-06:00
• Subsidised childcare support
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Funeral Service Crew
£24,180 (£12.40 per hour) plus benefits
Full time 37.5 hours per week, Monday-Friday 8:30am-4:30pm - as part of this role, you'll also be part of the on call rota to cover occasional evenings and weekends
Gravesend, DA12 2PG


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday - Friday. Occasional evening & weekends.

Service – Transitional Support/Oxford.

What You’ll Be Doing:

The Transitional Support team are looking for an enthusiastic and motivated individual to join their team. The team focuses on providing care, 5 days a week, for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Flexible and agile working opportunities (role dependent)
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 23/12/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Property Officer
Oxford
Temporary
Full time
Join a Housing Association as a Property Officer in Oxford, where you will provide essential administrative and operational support within the Student & Keyworker team.
THE ROLE
This position involves delivering comprehensive administrative services and ensuring efficient property management support. Key responsibilities include:

• Assisting with the day-to-day management of the Student Office and handling resident enquiries.
• Facilitating the provision and management of keys to contractors.
• Supporting the production of management reports as needed.
• Participating in regular estate/property inspections and monitoring outcomes.
• Maintaining accurate stock records and monitoring stock levels on-site.
• Recording and monitoring reported repairs and escalating as necessary.
• Organising and maintaining both physical and electronic filing systems.
• Ensuring health and safety compliance in all operational duties.

THE CANDIDATE
The ideal candidate will have previous experience in a similar administrative or customer service role within housing or property management. Essential skills and experience include:

• Proven background in delivering excellent customer service.
• Proficiency in problem-solving and understanding customer needs.
• Educated to GCSE level or equivalent in Maths and English (Grades A*-C).
• Strong working knowledge of Outlook, Word, and Excel.
• Ability to communicate effectively with a variety of stakeholders and maintain resilience in challenging situations.

THE CONTRACT
Temporary
Full time - 35 hours weekly
The pay rate for the role is £19.02 per hour LTD company rate. The PAYE equivalent is £16.21 per hour, inclusive of holiday.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss further

Required hours - 30 hours per week To carry out a range of reception and administrative tasks in relation to the day to day running of the practices reception area, provide a point of contact for patients and acting as a focal point of communication between patients, GP Partners and other medical staff.

Group Learning Support is a large team of around 300+ staff, who all have an important role in supporting students who require additional educational support in collegeJob title: Student Support AssistantSalary: up to £13.02phContract type: FTC (until July 2025)Location: Blackbird Leys collegeBenefits: Term time only, Part time and Full-time opportunities available, Access to Learning Support Essentials training courseOur centres are open from 8.30am – 5pm Monday to Friday and therefore we expect our staff to be available to commit to these working hours over a minimum of 3 days per week.The Role: Student Support AssistantOur Student Support Assistants make a difference in the lives of our students with SEN by enabling them to reach their full educational potential. Our tailored pathway programmes, including GCSEs, Life Skills, and A-levels, ensure that all students can overcome barriers to learning and achieve their full potential Student Support Assistants act as role models, adopting our learning philosophy, values and learning techniques to enable our students to progress throughout their course.Blackbird Leys Campus works mostly with young adults (aged 16-19) who are learning vocational trades at all levels, from entry qualifications to Level 3. Pathways available for students include motor vehicle, engineering, electrical installation, bricklaying and carpentry, as well as English, maths and IT. There are fantastic working spaces, including specialist workshops for students.Students come to Blackbird Leys because they want to learn in a practical way – they want to be active learners with a clear focus on developing skills for the workplace.Staff who support learners at Blackbird Leys are integral to the ultimate success of learners. It is a great place to work if you have a background in practical trades and you have a desire to share your skills and knowledge with students.What do you need to be a successful Student Support Assistant at Activate Learning?Strong communication skills to collaborate with tutors and ensure the effective delivery of further education programs.Ability to work independently and as part of a team.Flexibility and adaptability.A creative and innovative approach to motivating learners and providing support.Patience, empathy, and a genuine desire to assist students with diverse learning needs.While previous experience as a teaching assistant and supporting individuals with SEN is beneficial, it is not mandatory.Experience in providing personal care and manual handling, or a willingness to undergo training.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Activate Learning Group Employee Benefits:Here are some of our benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for AL staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work with us/wellbeing and benefits page.Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.

Please refer to the job description and guidance notes attached for further information on this role

Please refer to the job description and guidance notes attached for further information on this role

see attached job description and person specfiication Communication and patient liaison Co-ordinating Care Data Management and Quality General Admin and Office duties Personal leadership Education/Training Stakeholder Engagement Communication and administration

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Please see the attached Job Description and Person Specification for full duties and responsibilities.

There is access to specific training to enhance your skills in working with people over 18 in a primary care setting who have a complex and serious mental illness. For example; innovative approaches to working with people who have an established or emerging personality disorder; innovative approaches to helping support people with an eating disorder, and other training tailored to your needs in this role. We aim to support everyone's well being in this role as well as one to one supervision we have opportunities for group clinical supervision focusing on specific areas of clinical work, we have a network across Buckinghamshire, Oxfordshire and Berkshire West offering peer support sessions, and opportunities for reflective practice sessions. The must haves for you to be considered for this role: Current professional registration: Registered Mental Health Nurse, Social Worker, Occupational Therapist Community experience in mental health services for adults or older age adults with severe / significant / enduring mental illness Experience of providing a range of evidence-based interventions to people with a variety of mental health problems and serious mental illness.

Housing Support Worker (Female)
Oxford
Young Parents' Service
12 Weeks, Temp to Perm
35 Hours per week
£25,148 - £30,443

A housing association are recruiting for a Housing Support Worker within their Female only service in Oxford. This role is a fantastic opportunity to support young parents and help them on their journey toward independent living.

THE ROLE
As a Housing Support Worker, you will provide essential support to young parents, helping them maintain their tenancies and achieve personal goals.
Responsibilities include:

• Promote independence and choice as a keyworker to residents
• Conduct health and safety checks and report maintenance issues
• Assess new tenants and allocate rooms based on procedures
• Provide advice on tenancy management and housing benefits
• Ensure room checks, void procedures, and minimal void periods
• Conduct risk assessments and liaise with partner agencies
• Facilitate user participation and informed decision-making

THE CANDIDATE
We are looking for someone with previous experience in a customer-facing role and a genuine desire to help young people.
The ideal candidate will have:

• Experience motivating individuals with complex issues such as substance misuse or mental health challenges
• Awareness of safeguarding processes
• Knowledge of housing benefits, Universal Credit, and local support agencies
• Ability to assess and manage risk effectively
• Excellent communication and organisational skills
• You will need a driving license and access to a vehicle for work purposes.

THE CONTRACT

• 35 Hours Per Week, 09:00 to 17:00 (On-Call rota, phone only, unless an emergency)
• 12 Weeks, Temp to Perm
• £25,148 - £30,443

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!