Total 39 Customer Service job vacancies in City of London, SE1 0

As a Mission Support Specialist, GS-12 you will perform the following duties:

• Coordinates and performs a wide variety of administrative and management services essential to the operations of the office including, but not limited to, managing travel needs and related processing, serving as timekeeper for staff, and coordinating a variety of administrative projects;
• Advises management on assigned administrative matters;
• Conducts or participates in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
• Represents the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; AND
• Applies a wide range of administrative programs, concepts, laws, policies, practices, and analytical diagnostic methods and techniques to address substantive matters that contain several interrelated issues.

As a Contract Specialist at the GS-1102-13 level, some of your typical work assignments may include:

• Planning, developing, and establishing the best contractual strategy for an acquisition, soliciting responses from contractors, performing detailed analysis, negotiating, and awarding different types of contracts, such as definite and/or indefinite quantity, requirements based, multi-year, task/delivery orders, purchase orders, etc.
• Interpreting acquisition regulations and policies within the Federal Acquisition Regulation (FAR) and Justice Acquisition Regulation (JAR), while working under general supervision (based on the individual's experience and grade level) and exercising reasonable initiative and independent judgment throughout the procurement process.
• Participating and/or coordinating with technical team members in various working group teams (e.g., integrated product teams, negotiation teams, committees, or contract review boards) to ensure the best possible acquisition outcome is produced.
• Administering the procurements of goods, systems, or services through the use of formally advertised and negotiated procurements, conducting reviews of procurement actions to determine cost effectiveness and compliance with legal and regulatory requirements.
• Performing various contract administrative functions, such as post-award actions, that consistently complies with FAR and other applicable regulations (e.g. JAR, General Services Administration Acquisition Manual (GSAM), etc.), policies, and procedures. This responsibility includes the thorough completion of different contractual actions, such as cost adjustments, incremental funding, issuance of stop work orders/cure notices, or show cause letters, appropriately designating a COR, ensuring compliance with the Federal Procurement Data System (FPDS), and Agency electronic reporting requirements for contract awards and modifications.

As a Supervisory Contract Specialist at the GS-1102-14 level, some of your typical work assignments may include:

• Planning, developing, and establishing the best contractual strategy for an acquisition, soliciting responses from contractors, performing detailed analysis, negotiating, and awarding different types of contracts.
• Planning work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work.
• Providing advice, counsel, or instruction to employees on both work and administrative matters.
• Interpreting acquisition regulations and policies within the Federal Acquisition Regulation (FAR) and Justice Acquisition Regulation (JAR), while working under minimal supervision of the Procurement Chief, and exercising reasonable initiative and independent judgment throughout the procurement process.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Protective Service Specialist, GS-1801-12, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.   
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.     
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   

As a Protective Service Specialist, GS-1801-13, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.    
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.   
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   
• Coordinating with appropriate offices/agencies to ensure that all telecommunication systems are in place to include constant secure telephone services and other electronic communication systems with the Department of Education and the White House.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Protective Service Specialist, GS-1801-12, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.   
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.     
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   

As a Protective Service Specialist, GS-1801-13, you will be responsible for:

• Incumbent is responsible, during her/his shift for the security of the Secretary, to and from her/his residence and office, while attending events and meetings both official and personal inside and outside her/his office, while on travel within the United States and overseas, and during periods of heightened threats or federal government alert that would require continuous protection.    
• Serving as a Personal Protection Specialist and assists in the development and planning for the protection of the Secretary of Education and when appropriate, the Deputy Secretary of Education.   
• Assisting in investigations concerning threats to the Secretary and Deputy Secretary. Coordinates official liaison activities with the United States Secret Service, Federal Bureau of Investigation, U.S. Capitol Police and other federal law enforcement and intelligence agencies, relating to the personal protective security operations of the Secretary and Deputy Secretary.   
• Coordinating with appropriate offices/agencies to ensure that all telecommunication systems are in place to include constant secure telephone services and other electronic communication systems with the Department of Education and the White House.

• Responsibilities listed are at the full performance level.
• Advise management officials on a full range of administrative management functions and the effective utilization of financial, logistical, and workforce resources.
• Oversee a program that consists of a variety of administrative functions to provide applicable support to the unit.
• Establish internal procedures to ensure adequate control in terms of deadlines, progress reports, and directives in support of the unit’s operations.
• Plan, develop, and execute administrative functions to support and meet unit needs.
• Explore solutions to problems and recommend action based on the results of studies to resolve impacts on the administrative operations of the unit.
• Analyze and advise on the implications of proposed management decisions and the administrative aspects to consider in decision making.
• Perform supervision of subordinate positions within the administrative program area.
• Foster an inclusive, respectful, and harassment-free work environment.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Develops and directs the implementation of program and administrative policies, goals, objectives, and priorities governing the operation of the Division’s field laboratories and laboratory approval service.
• Represents the Agency in presentations of such programs to Federal and State officials, academia, industry, and trade organizations.
• Demonstrates skills in communication both oral and written as well as a thorough understanding of user fee programs.
• Develops short-term and long-range proposals concerning policies, procedures and methods governing the administration of the overall activities of the Division.
• Directs studies for the development of new, improved, or revised procedures and techniques for the analysis of food products and other agricultural commodities.
• Exercises overall authority and responsibility for methods development to meet agency goals and satisfy client needs for testing analyses.
• Conducts periodic reviews to assure that the quality assurance programs are operating effectively, resolves all administrative and technical issues regarding program operation.

• Serves as the Regional Conservation Partnership Program (RCPP) Coordinator on the Natural Resources Conservation Service (NRCS), State Office, Programs Staff.
• Provides leadership, technical expertise, program management, partner outreach, training, and quality control for Regional Conservation Partnership Program (RCPP).
• Assists technical leads with partner relations and provision of technical assistance to partners.
• Advises on specific deliverables for implementation of the RCPP.
• Assists Partners in the determination of appropriate amounts of technical assistance needed to implement various aspects of Regional Conservation Partnership Program (RCPP) projects.

• Serve as a technical expert and coordinator in providing intellectual leadership and focus on research to initiate dialogue; generate policy recommendations, interventions, and station mechanisms.
• Provide expert technical leadership and program advice in the development and implementation of national and station research direction.
• Coordinate with station Executive and Leadership Teams to develop programs to share the Station’s science with stakeholders and ensure effective science delivery.
• Develop and participate in short- and long-range planning and priorities for new and innovative projects including the development of budget needs and recommendations for allocation of funds.
• Perform long-range planning and management of new substantive agency research and development programs where precedents are scarce or nonexistent.
• Monitor and evaluate the quality and effectiveness of major research projects through periodic review visits.
• Oversee the release of research results in the form of technical and non-technical publications, talks, reports, and field demonstrations.
• Represent the Director in contacts with key Regional and local representatives of other Federal agencies, State agencies, industrial organizations, universities, and trade and conservation groups.
• Plan and direct the overall work through subordinate supervisors, team leaders, or comparable positions.
• Supervises 25% or more of the time.

The selectee will serve as a Civil Engineer in The Office of Technical Development and Mission Support, Technical Security Division. Typical work assignments include:

• Developing, coordinating, and providing program- planning documentation, such as monthly updates, briefing books, project displays, and maintaining official files for assigned program area(s). Incumbent promotes the accomplishments and objectives of TSD and the Engineering and Science Research and Development Branch through briefings and demonstrations of branch accomplishments and on-going work
• Recommending the resolution of engineering or scientific issues in order to attain departmental objectives and technology development.
• Negotiates with others with differing or opposing views in order to resolve engineering aspects of controversial decisions regarding highly unstructured and interconnected problems involving both unique technology and programmatic treatments.
• Serving as a Contracting Officer's Representative in managing awarded contracts.
• Evaluating contractor performance and assures compliance with contract requirements throughout the life cycle of the contract/program.

The selectee will serve as a Civil Engineer in The Office of Technical Development and Mission Support, Technical Security Division. Typical work assignments include:

• Communicating immediately with the contracting officer for any issues which will impact performance, schedule or terms and conditions under a contract. Initiates corrective action on contract performance through a partnership with the contracting officer.
• Serving as a knowledgeable technical advisor to the USSS and other government agencies, as well as contractor personnel, particularly regarding Civil Engineering, Structural building analysis and design, vehicle and pedestrian barriers, explosive effects analysis and design, building and general construction.
• Providing continuing program management by assisting with the development of operational requirements, and preparing structural analysis, designs, schedules and cost estimates. Prepares technical briefing materials for stakeholders, end-users and operational personnel. Provides informational briefings for supervisors and non technical personnel.

The SES Candidate Development Program (CDP) offers a comprehensive series of developmental experiences aimed at preparing high-potential individuals for roles within the Senior Executive Service (SES). This demanding program requires participants to complete the curriculum while managing their regular job responsibilities. Developmental experiences include formal classroom training, seminars, and a 120-day executive-level assignment outside of the participant's current Directorate/Office or chain of command, designed to build the competencies necessary for successful SES performance. Throughout the program, participants will collaborate with an Executive Mentor to create a personalized Executive Development Plan, which will guide their development throughout the program. In addition, tuition costs are the responsibility of the candidate's organization.

SES CDP PROGRAM CURRICULUM:

• Program Duration: The program is an intensive leadership development program which lasts 18 months. Applicants selected to the program from within DOC will remain in their full-time position of record while completing program requirements.
• Orientation Session: The SES CDP begins with a mandatory one-day virtual orientation. The required orientation will occur in Spring/Summer 2025.
• Executive Mentor: Candidates must identify an Executive mentor who will assist in clarifying their developmental objectives and identifying developmental assignments and activities.
• Executive Development Plan (EDP): The EDP is used to identify, track, and document completion of competency-based needs of the participants.
• Interagency Learning: 80 hours of formal interagency development over the course of the program, focusing on the Executive Core Qualifications and their relevance to SES positions across the federal government.
• Developmental Assignments (DA): Candidates will complete a minimum 120-day executive-level DA outside the candidate's current Directorate and or chain of command.
• Supplemental Activity: Candidates will be required to complete a minimum of two supplemental activities.
• 360 Assessment and Coaching: Each candidate will be required to complete a 360-degree assessment, which is designed to determine the competencies which will be developed during the program and also required to complete all coaching hours.
• Qualifications Review Board (QRB) Certification: Candidates who successfully complete the program and receive certification of their executive core qualifications by an Office of Personnel Management (OPM) Qualifications Review Board (QRB) under the criterion of 5 U.S.C. 3393(c)(2)(B), will be eligible for initial noncompetitive appointment to the SES.