Customer Service Consultant (24/7 shift rotation)
Full-time
Junior Executive
Kuala Lumpur, Federal Territory of...
1 month ago
Job Responsibilities:Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibilityEnsure communication with customers and clients with clear and relevant informationManage...
Job Responsibilities:
- Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
- Ensure communication with customers and clients with clear and relevant information
- Manage customers or client’s feedback and complaints in a professional manner
- Perform post-case administration for future reference
Job Requirements:
- SPM / Diploma / Degree in any field. Relevant insurance certification will be an advantage
- Minimum 1-2 years of experience in customer service
- Enjoy people engagement and providing good advice and patience in dealing with complex problems
- Good interpersonal and communication skills
- Possess a pleasant and cheerful disposition
- Medical benefits
- Annual Leave
- Increment
PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam.
