Total 6,901 Customer Service job vacancies in City of London, London, N1 9JY

Flexible working arrangements, ideally full time, and can consider flexible and compressed hours,up to 37 hours a week.

Remote working manageable, with use of Counsel to cover attended hearings.

Location: ClaphamSalary: £37,929 – £38,947 per annum incl. LWAPackage: Excellent employment benefits including generous annual leave, a public sector pension scheme and great opportunities for CPDThe Role
Join the dynamic team at South Bank Colleges as a Inclusion and Support Coordinator. In this role, you will have the chance to actively engage with all members of staff within the college, within all tiers of the structure, making a real impact on the staff and student experience.
You will play a crucial role in supporting South Bank Colleges to achieve organisational goals.
We are looking for a committed individual who has experience to coordinate and lead a team of high performing Learning Support Practitioners (LSP) and actively maintain key working relationships with managers and ensure the effective.
We offer the successful candidate a supportive environment where you will be stretched and challenged throughout your career at South Bank Colleges.
The role is fully on site, 5 days a week, and expectation to travel throughout the week to campuses where the College and Group operate.
Permanent - Full time - 36 hours per week - all year round
Please note: The successful candidates will be subject to an enhanced DBS check.
Outline
Lead and develop a team of LSP professionally in terms of their support practice as well as learning visits, timetabling of support and coordination of support. Work with the Inclusion and Support Administrator to input timetables for support onto student management system e.g. Prosecution.
Equality, diversity and inclusion
Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.
We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.

Trade Supervisor

Hertford/Ely

£41,603
- £43,793 per year
40 hours per week

We have an opportunity for a Trade Supervisor to join our team based in Welwyn Garden City. As Trade Supervisor you will cover different sites across the Hertford, Ely and the surrounding areas and your daily activities will include coordinating the operatives on repairs/installation and organising the team to work on all stock across the region, reacting to and dealing with emergencies as they arise. You will be provided with a company van and will have opportunities to develop your career within Sanctuary.

The role of Trade Supervisor will include:

- Overseeing day to day repairs and voids, ensuring they are carried out to a high standard
- Inspecting works completed to ensure these represent value for money e.g. efficient use of materials
- Maintaining compliance for health and safety, ensuring this is promoted and adhered to
- Handling complaints and breakdowns in service to meet customer expectations
- Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner
- Included in an out of hours rota as supervisor contact a minimum of once every 8 weeks


Skills and experiences:

- To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ Level 3 in a core trade subject, plus ILM membership (The Institute of Leadership) or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application
- Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment
- Working knowledge of the application of Health and Safety legislation
- Proven experience of working to deadlines and prioritising workloads
- Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar)
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence


As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.

About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values
- working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £41,603 per annum (rising to £43,793 per annum after 12 months, subject to satisfactory performance


Closing Date: 9 December 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at our company page on Linkedin

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Proud member of the Disability Confident employer scheme

We are seeking a dynamic Unit Catering Manager to oversee the dining experience for our Selig Court tenants. This role is perfect for a chef who is not only passionate about cooking but also loves engaging with people. You will lead a small team to develop and prepare nutritional, seasonal menus that align with Jewish cultural practices while ensuring exceptional customer service and operational efficiency.

This post is working 40 hours per week, 5 out of 7 days including some weekends..

The selection process will involve: An introductory Microsoft Teams Meeting for 30 minutes, selected candidates will then be asked to attend an interview and culinary assessment centre for 2 ½ hours.

What you will be doing:

Culinary Management:

• Preparing, cooking, and present high-quality meals tailored to residents' dietary needs.
• Developing and managing menus using the Indicator Menu & Recipe Management System.
• Ensuring strict compliance with food safety and hygiene standards.

Client-Facing and Customer Service:

• Engaging with residents and families to understand and cater to dietary preferences and requirements.
• Maintaining high levels of customer service, ensuring resident satisfaction.
• Addressing any concerns or complaints promptly and professionally.

Operational Management:

• Overseeing day-to-day catering operations, ensuring smooth service delivery.
• Managing the EPOS system for accurate billing and inventory tracking.
• Implement and manage the Future Workforce Management System for optimal staff scheduling.
• Managing stock control, including ordering supplies, maintaining inventory, and reducing wastage.
• Ensuring efficient processing and management of invoices.

Team Leadership:

• Leading, mentoring, and motivating the catering team, fostering a positive working environment.
• Developing staff rotas to ensure adequate coverage and efficient operation.
• Providing ongoing training and development opportunities for team members.

Financial Management:

• Monitoring and managing the catering budget, ensuring cost-effectiveness and financial efficiency.
• Conducting regular financial reporting and analysis to track performance against budget.

What you will need:

• City of Guilds 706 1 / 2 or equivalent (Desirable)
• NVQ Level 2 or 3 in relevant fields (Essential)
• Proven experience as a Chef and in managing catering operations, preferably in a care home or similar environment (Essential)
• At least five years’ experience in a busy kitchen (Essential)
• Awareness of COSHH (Essential)
• Experience working to deadlines and adhering to budgetary requirements (Essential)
• Takes responsibility for own work and making improvements where possible (Essential)
• Awareness of waste disposal techniques and infection control (Essential)
• Working knowledge of Health and Safety legislation (Essential)
• Exceptional culinary skills with a strong understanding of dietary needs and restrictions (Essential)
• Excellent communication skills, both written and verbal (Essential)
• IT Literacy – with an ability to pick up new systems with ease (Essential)
• Ability to communicate and manage interpersonal relationships, including influencing skills (Essential)
• Strong client-facing skills with a commitment to excellent customer service (Essential)
• Proficient in using EPOS systems and other relevant software (Desirable)
• Excellent organizational and time-management skills (Essential)
• Ability to lead and manage a team effectively (Essential)
• Strong financial acumen with experience in budget management (Essential)

Join our team and make a meaningful impact in a role that blends culinary expertise with exceptional management and customer service skills. Apply now to be our next Unit Catering Manager!

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Inspire and transform learning with us at Harris Science Academy East London. We are currently looking to appoint a Learning Support Assistant to support children with SEND.

We would like to hear from you if you have:

• Qualifications to GCSE Level standard or equivalent
• Knowledge and understanding of pupils with social and emotional difficulties that may impact upon their behaviour
• Ability to communicate effectively and clearly both verbally and in writing
• Knowledge of Microsoft software
• Some knowledge of some of the social issues facing students from disadvantaged backgrounds

For a full job description and person specification, please download the Job Pack.

What the school offers its staff

Harris Science Academy East London is a co-educational secondary academy and Sixth Form with a mission to provide children in this part of East London with a truly world-class education.

The curriculum is stimulating and challenging and our teachers are, across the board, experts in their subjects. Our approach to pastoral care means every student feels safe and can learn, and our timetable is packed with trips, talks, clubs, and activities that make the most of our location close to the centre of London.

Since September 2022, we have been part of the Harris Federation, a high-performing group of 52 primary and secondary academies in and around London.

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.

Further details about the role

As Learning Support Assistant, your responsibilities will include:

• Attending to the child's personal needs and implementing related personal programmes, including social, health, physical hygiene and welfare matters
• Working with the class teacher and Inclusion Manager to support the implementation of person centred planning and targets for SEND children
• Liaising with appropriate external SEND or health professionals to ensure that advice on provision for individual SEND children is effectively implemented
• Supervising and support SEND children ensuring their safety and access to learning
• Establishing good relationships with all children, acting as a role model and being aware of and responding appropriately to individual needs
• Promoting the inclusion and acceptance of all children

As part of making reasonable adjustments, it will sometimes be necessary to direct LSAs to support children's intimate care needs in line with the academy Intimate Care Policy and to maintain their health, safety and personal dignity.

Commitment to safeguarding

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

25th November,
Purpose of the Senior Support Worker role We have a permanent part-time opportunity for a Senior Disability Support Worker to join our team on a 24/7 rotating roster. This is 2:1 support for a client with complex health needs. We are looking for a resilient and caring Support Worker to expand their experience of trauma-informed practice.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued
... Click here to view more detail / apply for Senior Disability Support Worker

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

Care Worker At Home Services  
Are you passionate about making a difference in the lives of older Australians? Do you enjoy helping people with everyday activities? Do you want to join a supportive and values-driven organisation? If you answered yes to these questions, then we have an exciting opportunity to suit your own hours!
About the role:  As a Care Worker supporting clients in Randwick  and surrounding areas , you will be part of our BaptistCare At Home team that provides quality complex care and support to our clients in their own homes. You may assist with a range of tasks pertaining to household cleaning, showering, dressing, food preparation, continence support, medication assistance and transport to name a few. You will also develop genuine connections with your clients and help them live their best possible lives.  


To support you on your role: 
... Click here to view more detail / apply for Care Worker ? Randwick

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

We are seeking a fully qualified Electrician with exceptional fault finding skills to join our service team as a Service Technician. The primary purpose of this position is to service and repair our equipment on site for our customers, in a professional, courteous and efficient manner.
This is a hands-on role where you will be on the road daily, working on a broad range of our equipment. This is a largely autonomous and flexible role with your base being in Rydalmere
Ideally you will have the following:

Experience working on electrical equipment in a commercial environment
Current Electrical License
Current and valid Driver's License
Excellent diagnostic & fault finding skills
Good mechanical aptitude

You must be available to participate in an On Call roster and to work overtime as required.
Previous experience



... Click here to view more detail / apply for Service Technician

Were looking for a Guest Services Agent with a twist at Vibe Hotel North Sydney.
For starters, youll love putting others first and youre smiling when they are youre the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. 
A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.
What you dont know, youll find out to unlock unrivalled staycations. Plus, youll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).
Like us, you always go the extra mile to make guests feel at home. So do we. Its the reason our guests book, repeat book and love us and its why we want you
... Click here to view more detail / apply for Guest Service Agent

This role is an individual contributor with a focus on analyzing technical complaints and providing first level support to both Internal and External staff worldwide.   

 

The team also provides access controls designed to enroll, update, delete and audit both Internal and External profiles for various Visa portals.   

 

This position is at a professional level and uses a set of standard procedures to execute tasks while applying analytical skills based on the type of request. This position receives a low level of guidance and supervision. 

 

Responsibilities 

• Processes urgent requests for password resets and account enablement’s to minimize downtime for both Internal and External staff worldwide. 

• Provides level one triage for Visa portals and applications, which includes diagnosing issues, detecting patterns of impact, and ensuring the validity of complaints while working with other support teams on the resolution of Client inquiries/requests. 

• Assists in coordinating internal resources to accomplish Visa and Client objectives and ensure Client experience standards are met. 

• Maintains access controls responsibility for a wide variety of applications, which involves enrolling, updating, entitling and deleting both internal and external staff profiles. 

• Provide information, direction, and education to Clients regarding the various Visa Portals, products, and services, ensuring understanding of best practices regarding usage and functionality. 

• Able to shift priorities as needed and demonstrate proactive willingness to help others, to ensure customer expectations are exceeded and advocate on behalf of the Clients. 

• Manages phone hotlines, assigned emails, and web requests to protect service level targets, while leveraging a CRM tool to track daily activities 

• Identifies internal procedures, opportunities and value-added solutions that enhance Client experience and work in collaboration with management to implement. 

• Creates company-wide relationships, to support the initiative of providing prompt and efficient service for our clients and leverages these relationships to develop understanding of the tools housed in the Visa Portals and increase the efficiency in support to clients. 

• Makes decisions guided by policies and procedures. 

• Works independently and receives minimal guidance, once training is completed 

• Responsible for adhering to Visa’s Key Controls, including the protection of non-public data. 

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job vacancy for Care Assistants in Edgware, NW London.
Permanent, Full-time (Flexitime)

Responsibilities:
• Assisting the person with meal preparation, feeding, and grooming
• Assisting with bathing, laundry, and light housekeeping
• Administering medication
• Providing companionship

Requirements:
• Experience handling a person with autism
• You must be caring, compassionate, loving, and kind
• Experience working with an autistic young adult (an added advantage)

If interested, please send your name and phone number with ref CAE1 to 07950780359. You can also call 02071939470 for inquiries or send your CV to recruit@gen122.com

Package Description: Shift Details: 7:30 am - 7:30 pm At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Care Assistant. ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.