Total 402 Customer Service job vacancies in Cardiff, CF14 4XW

Are you an aspiring chef with experience in a fast-paced kitchen environment with an emphasis on fresh and seasonal produce? Looking for a rewarding career with excellent training and opportunities for development? Then join Care UK, a multi award winning care provider as a Chef.

The Role


Leading the team in the smooth running of the kitchen operation.
Develop nutritious and diet sensitive meals for residents and their requirements.
Menu design and planning.
Managing stock control and adhering to food cost guidelines.
Ensure compliance with both Food Safety and Health and Safety in the kitchen.
Training, supervising, and developing a team to help them make the most of their potential.


Some of our benefits by joining the Care UK family


Alternate weekend and social working hours
Bank Holiday Pay Enhancements* (*where applicable)
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support
Wagestream- access your wages at any


Career Development

We have our own Catering Academy to provide excellent training and induction programs for all new Catering Staff and we will give you all that’s needed to have a successful career as a Chef with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Service Advisor

- Starting salary up to £30,896 per annum per annum.
- Access to a commitment bonus of £600 per annum + a profit shared bonus + commission of selling service contracts
- 40 hours per week between the hours of 7:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm.

We are currently advertising on behalf of an Automotive franchise approved commercial vehicle dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,896 with an OTE £32,896.

To apply for this Service Advisor position, please forward your CV to Harry Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Gas Service Engineers are needed in Cardiff

Our client is one of the UK's largest companies in the industry who are now looking for additional engineers to join their Gas Engineering team

Gas Service Engineers are needed for South Wales

£22.41 per job (if engineers have their own Vehicle and kit) + lots of jobs available

£19.05 per job (if engineers will have the Vehicle and kit supplied by our client)+ lots of jobs available

Engineers can expect to complete 40 to 50 services per week

Our client will supply gas safe cover

The work is long term with view to permanent if candidates would like this option after 13 weeks have been completed.

There is a very competitive salary and benefits package if you are permanent after the 13 week probation.

Very good company to work for

Ideally you will have your van and kit but our client could look at supplying one

Immediate starts available

Please send a CV ASAP to mark@ppmrecruit.com to apply or call PPM on 01214508950

Your new company
I am currently recruiting for a Network Support Analyst to join my public sector client on a permanent basis to be part of the team supporting the design and implementation of the ICT Network Infrastructure including Security and extensive Wi-Fi estate. The role requires 4 days a week on site and involves travelling to various offices. Costs of travelling to offices outside the base will be paid back in mileage.
Your new role
You will be responsible for taking a senior role within a team of Network Support Analysts and technicians and for utilising all available resources to ensure fulfilment of the service level agreements. Additionally, you will be undertaking the technical tasks required in providing a comprehensive Network, Security (Firewalls) and Wi-Fi based hardware/software support.
As a senior member of staff, you will also play a huge part in maintaining the professional image of ICT services. Interaction with staff at all levels will be of the utmost importance.
What you'll need to succeed
-Advanced Security knowledge with a proven track record of supporting Enterprise Data Centre firewall infrastructure
-Infrastructure design with specialist knowledge of Routing, Switching and Security & Cisco ASA Firewalls with Fire Power
-Understanding all related areas of IT and communications such as TCP/IP, HCP/IPAM, DNS, proxy servers, web browsers, databases and external gateways.
-Technical knowledge of VOIP
-Cisco/Aerohive Wi-Fi
-Windows OS / Cisco IOS, Cisco Prime, Cisco DNA, Cisco ISE, Cisco SDA

Desirable;
-CCNA (R&S), CCNA (WiFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation
What you'll get in return
-Annual salary review with a predictable pay progression scale depending on performance
-35 days annual leave including bank holidays, rising to 37 after 5 years, and 41 after 10 years
-The option to buy or sell holiday
-Generous NHS Pension - 20% employer contribution
-Access to a range of lease cars through a salary sacrifice scheme
-Hundreds of discounts available at a range of outlets

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Administrator
Salary banding: £21,840
Location: Itec House, CF11 8TT (On-site).
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As our Customer Service Administrator, you will be contributing to the efficiency and effectiveness of the company by providing outstanding customer service and administrative assistance to all provisions across Itec.
Your impact
• Obtaining relevant customer information through appropriate communication channels. Using appropriate techniques to fully understand the customer’s wants and needs and to verify understanding with the customer. Being the first point of contact to customers on the provision referrals
• Responsible for using in-depth knowledge of Itec products, services, processes, and systems.
• Working in partnership daily with internal and external teams to discuss individual customers wishing to join the provision.
• Coordination of all the eligibility documentation, registration, certification, and compliance for all customers.
• To be the main point of contact for the customer through the welcome process and before they start officially on any provision.
• Managing the in-work support process, tracking process and mentoring calls for each participant. Support teams regarding customer who fail to attend.
• Meeting Key Performance Indicators in relation to your role
• Updating information digitally in a timely manner.
• Responsible for dealing with complaints and queries in a timely, professional, and effective manner.
• To support with audit preparation on a regular basis
What are we looking for?
Essential
• Administrative experience
• Previous experience of working in a target driven environment.
• Attention to detail
• Excellent communication and Interpersonal skills
• Good Organisational skills
• IT literate
Desirable
• Customer Service Experience
• Experience within the training industry
• Qualified or with the potential and willingness to work towards, NVQ Customer Service or Business Administration L2 or equivalent.
• Information Advice Guidance IAG Qualification
• Ability to speak Welsh.
• Experience of work-based learning.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Internal Quality Assurer in Health and Social Care
Salary banding: £30,000 to £35,000
Location: Cardiff, CF11 8TT (Hybrid, working 2-3 days in the office).
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
We are looking to recruit an Internal Quality Assurer who will lead, motivate, and develop a team of assessors to enhance the quality of delivery across all learning programs. The goal is to ensure high standards of teaching, learning, and assessment for all learners.
Our apprenticeship program provides learners with hands-on training and theoretical knowledge in working with Children and Young People, equipping them with essential skills for a successful career in the industry.
Your impact
• Motivate and develop a team of Assessors to ensure learners have a positive learning experience and that KPIs are consistently met.
• Develop the team of Assessors to improve the quality of delivery across all learning programs.
• Manage sampling and verification activities to support the progression and achievement of learners.
• Ensure all IQA activities meet the needs of learners and exceed the requirements of Awarding Organisations, Welsh Government, Estyn, and Itec.
• Oversee an ongoing cycle of standardisation meetings for Assessors to share best practices across all sectors.
• Manage delivery models and resources to ensure a consistent and standardised approach to delivery.
• Ensure literacy and numeracy are integrated throughout the learning program.
• Ensure Assessors embed cross-cutting themes such as Safeguarding/Prevent, ESDGC, Welsh Language and Culture, Equality & Diversity, and Health & Safety/Well-being.
• Prepare clear and well-written IQA reports, with sufficient detail to support and improve performance.
• Participate in and/or manage EQA visits, ensuring the visit schedule is adhered to and all requested portfolios meet the required standards for a positive outcome.
• Plan, manage, and complete IQA observations of Assessors to ensure the IQA strategy is effectively implemented.

What are we looking for?
Essential
• Assessor and IQA qualification
• Relevant occupational competence
• Experience of delivering training and support
• Full driving licence with use of own vehicle
• Willingness to undergo a DBS check (cost covered by the company) and EWC registration.
Desirable
• Experience and a proven track record of leading a team of IQAs
• Experience of co-ordinating EQA visits
• Been actively involved in an Estyn Inspection

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference in the Health and Social Care sector, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Kitchener Primary School
Kitchener Road
CF11 6HT
Post Title: Senior School Support Officer
Post Ref: ED50011349
Contract: Permanent
Salary: Grade 4 SCP 6-11 (£25,183- £27,269) Pro Rata
Hours: 35 hours per week. 39 weeks per year (term time only)
Start Date: As soon as possible
The governors of Kitchener Primary School are seeking to appoint a well organised and highly effective Administration to join our friendly and professional team.
The successful candidate will need to:
• Be an excellent team player
• Show flexibility
• Show initiative
• Have good time management skills
• Work with our families
• IT Proficient.
Kitchener Primary School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.
This post is subject to a Disclosure and Barring Service Enhanced check and satisfactory references.
This vacancy is suitable for post share.
Please download or print off the application form by selecting the “Apply Now” button.
Application forms should be completed in full and returned to the school by email for the attention of The Headteacher, before the closing date.
Application closing date: Friday 6th December 2024 at 12 noon
Short listing and interviews: w/b 9th December 2024
Interview date - tbc
Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.
As an equal opportunities employer, we value diversity. Therefore, although not a requirement for application, we welcome and encourage applications from underrepresented individuals including those:
• aged under 25;
• not in employment, education or training;
• from our local communities including in particular disabled individuals, carers and those from the Cardiff BAME and LGBT+ communities;
• ability to communicate fluently in Welsh.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. During the interview process all candidates will be required to undertake an initial driving assessment (at normal road speed) with a qualified Advanced Driving Instructor (ADI) who will assess each candidates suitability for progressing to completing a Standard Response Driving Qualification. The outcome of the initial assessment, which will assess attitude, awareness around vehicle preparation, vehicle control and driving safely, will form part of the overall interview criteria. In order to be certified as a Blue Light Response Driver, the successful candidate will have to agree to the terms and conditions set out in the NWSSP Study Leave Procedure, participate in a 2 week intensive driving course funded by NWSSP and pass the final assessment. Failure to successfully pass the course could result in the offer of employment being withdrawn.

We are looking for a Project Support Manager to manage key elements of projects, ensuring effective delivery through standard project management methodologies.

Key Responsibilities

• Formulate and monitor project progress.
• Communicate complex information and maintain stakeholder relationships.
• Track performance, identify risks, and recommend solutions.
• Plan and deliver project elements in collaboration with multidisciplinary teams.
• Develop and implement relevant policies.

Qualifications & Experience

Essential:

• Experience in project management
• Knowledge of project management techniques.
• Experience in project administration and team collaboration.

Desirable:

• Project Management qualification
• Experience within the NHS or public sector.

Skills

• Strong interpersonal skills and ability to prioritise workload.
• Proficient in Microsoft Office; advanced IT skills are a plus.
• Welsh Speaker (Level 1) or willingness to learn desirable but not essential.

Why Join Us?

This is a fantastic opportunity to contribute to impactful projects in a supportive environment.

Contact Katy in the Cardiff office now.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Whitchurch Road Surgery is seeking a friendly, organized, and proactive Receptionist (Care Navigator) to join our dynamic team. This key role involves not only traditional reception duties but also the important task of helping patients navigate the range of services available within our practice and the wider healthcare system. The ideal candidate will have excellent communication skills, a compassionate approach, and a commitment to delivering outstanding patient care. Key Responsibilities - Patient Reception: - Serve as the first point of contact for patients, ensuring a warm and professional welcome. - Manage incoming phone calls and face-to-face inquiries, addressing questions and resolving concerns promptly. - Appointment Scheduling: - Handle appointment bookings, amendments, and cancellations via the practices clinical systems (Vision, Emis). - Manage online appointment requests and support patients in navigating the digital booking system. -Care Navigation: - Assess patient needs and signpost to the appropriate clinician or healthcare service (e.g., GP, nurse, physiotherapy, pharmacy). - Improve patient flow by ensuring that clinical resources are used effectively and that patients receive timely, appropriate care. - Administrative Tasks: - Process repeat prescriptions, patient registrations, and other essential documentation. - Ensure patient records are updated accurately and maintain confidentiality at all times, in line with GDPR and NHS standards. - Team Collaboration: - Work closely with clinical and non-clinical staff to support efficient practice operations and deliver high-quality patient care. Skills and Qualifications - Previous experience in a reception, administration, or healthcare setting is desirable. - Strong organizational skills, with the ability to multitask in a fast-paced environment. - Excellent communication and interpersonal abilities, with a patient-focused approach. - Proficiency in using IT systems, with experience in healthcare software preferred. - Ability to maintain confidentiality and adhere to GDPR regulations. This role offers a rewarding opportunity to make a real difference to patient care, while working in a supportive, forward-thinking practice over time depending on practice needs and NHS requirements.

Full Time or Term Time only Welsh Speaking Receptionist – Permanent Contract
St. David’s is a popular and over-subscribed Sixth Form College providing high quality education for 16-19 year olds within Cardiff and the Vale of Glamorgan. In our 2019 Estyn inspection we achieved an ‘excellent’ grade in inspection area one for standards, and in inspection area five for leadership and management.
We are looking for a Welsh Speaking Receptionist to join our friendly, inclusive team at St David’s College. This role can be offered as a full time post, or as a term time only post. As a Receptionist, you will be the first point of contact for our college. Our Receptionist’s duties include providing administrative support across the College. You will welcome guests and greet people who visit the College. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Previous experience is preferred but not essential. The ability to speak Welsh fluently is essential.
The position is offered on a permanent contract and attracts a salary of between £24,469.48 and £26,922.83 dependant on experience and working pattern.
We are committed to safeguarding and promoting the welfare of young people and expect all staff to share this commitment. An enhanced DBS check will be undertaken.
We are an Equal Opportunities employer with excellent CPD provision.
Benefits include on-site canteen and gym. Free onsite parking. Excellent location.
Please be aware that St David’s College reserves the right to close any vacancy earlier then the listed date if we have received a high level of applications. We would recommend that if you do wish to be considered that you complete the application as promptly as possible.