Total 25 Customer Service job vacancies in Bristol, BS32 4QL

For further information about this role please see attached the job description. Although the team is delivering complex programmes on behalf of the Department for Health and Social Care (DHSC), the team is hosted by South Western Ambulance Service NHS Foundation Trust, which means the successful candidate will enjoy all the benefits that working for an NHS Foundation Trust has to offer. These include a generous annual leave allowance (starting at 27 days), career average NHS pension scheme, access to a network of NHS / Emergency Services discounts offered by third party partners and NHS tax free initiatives like a salary sacrifice lease car scheme, plus cycle to work and technology scheme tax saving initiatives. Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Senior Tax Manager

Location: Bristol

Contract: Permanent

Rate: £75,000 - £90,000

Hybrid Working

Start date: Flexible

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prestigious Accountancy firm based in Bristol for a Senior Tax Manager. This is an exciting opportunity for a Tax professional with 8 years of post-qualification experience to join a rapidly growing firm. If you are looking to build on your tax expertise, this position offers excellent career growth, a flexible remuneration package, and hybrid working opportunities.

Main responsibilities

• Manage and coordinate business tax compliance and advisory projects, ensuring high-quality service delivery.
• Build and maintain strong relationships with clients, managing expectations and fostering trust.
• Plan budgets, allocate resources, and oversee project progress to meet engagement objectives.
• Collaborate with cross-functional teams to deliver comprehensive tax solutions.
• Lead and mentor team members, fostering a supportive and growth-oriented work environment.

Candidate Requirements

• A university degree and at least 8 years (Senior Manager) of relevant experience in business tax.
• A CPA, CA, or equivalent certification in a relevant specialisation.
• Strong skills in leadership, organisation, analysis, and supervision.
• A proven track record of managing large and complex projects.
• A passion for learning and applying tax technology advancements.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

*PERMANENT*

Bristol City Council is seeking passionate and dedicated Children & Families Social Workers to join our amazing team! Whether you're an experienced professional or recently post-ASYE, this is your chance to make a real difference in a supportive and innovative environment.

Join us in a role where you'll help children and families achieve their full potential while growing your career in one of the UK's most vibrant cities.

Responsibilities

‍‍‍ Support Families: Undertake statutory duties for children in need, child protection, and court proceedings.
Collaboration: Work with families to assess needs, create safety plans, and drive positive changes.
Case Management: Facilitate interventions and permanence planning to ensure children's safety and well-being.
Partnership Working: Build strong relationships with families, professionals, and agencies to achieve positive outcomes.

Requirements

✅ Qualified Social Worker with registration with Social Work England.
✅ Minimum of post-ASYE experience with knowledge of child protection and family support.
✅ Strong communication, risk assessment, and decision-making skills.
✅ Proven ability to manage complex cases effectively and professionally.
✅ A solid understanding of relevant legislation and statutory guidance.

What We Offer

Competitive Pay: £40,221 - £47,420 (DOE).
Relocation Support: Up to £8,000 to help with moving costs (T&Cs apply).
Career Development: Tailored training and progression opportunities.
Flexible Working: Balance your professional and personal life with our flexible working options.
Supportive Team: Benefit from a 1:3 manager-to-social-worker ratio for ongoing guidance and support.

Why Join Bristol?

️ Dynamic City: Work in a diverse, innovative, and fast-paced environment.
Learning Culture: Be part of a team committed to continuous improvement and professional growth.
Inclusive Community: Join a workplace dedicated to making a positive impact on children and families.

How to Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

You can find further details about the job, in the attached Job Description and other supporting documents.

Join us as a Financial Planning Centre Senior Associate

• Hone your organisational and communication skills, as you provide vital financial planning technical support for the Financial Planning Centre
• Joining us in Asset Management, you’ll deliver technical administration and calculations for the accumulation, maintenance and de-accumulation of all financial planning products
• This is a unique opportunity to develop your career as part of a fast paced and collaborative team
• The successful candidate would be required to be in the Bristol office at least once a week
• We are looking to pay in the region of £39,000 - £42,000 plus benefits

What you'll do

In this key role, you’ll be providing financial planning technical support to the Financial Planning Centre team and the advisors and assistants for all new and existing business transactions and queries, including calculations and project work. Your work will be critical in allowing us to deliver an exceptional service to our customers, as you make sure all aspects of the administration processes are delivered in accordance with agreed procedures and controls.

You’ll also be:

• Interpreting chargeable event calculations, suitability letters, client profiles and service selection forms to make sure that all new business processing is in-line with the client requirements
• Undertaking checking and oversight that the team have completed all necessary administration
• Providing training and upskilling any of the team members as and when required
• Making sure we comply with our regulatory obligations in relation to any complaints

The skills you'll need

To be successful in this role, you’ll need broad general knowledge of the financial services environment and related products. We’ll also expect you to be qualified to QCF level 4 and you’ll hold a CISI Investment Advice Diploma, a CII Diploma, or an Investment Management Certificate or equivalent.

You’ll also need:

• Experience in dealing with client requirements in relation to chargeable event calculations
• The ability to identify scenarios where further clarity is required from an adviser or assistant
• The ability to articulate when dealing with clients by telephone and other communication mediums

Learning Support Assistant & Cover SupervisorRequired: ASAP Full Time Permanent BG8 Learning Support Assistant at Brunel Field Primary School 32.5 hours per week (8.30 – 3.30 with half an hour unpaid lunch break) Salary: BG8 (scale £28,163 - £30,060 FTE, actual pro rata salary starting £21,634)
We are seeking to employ an excellent Learning Support Assistant to join our highly effective team at Brunel Field Primary School This role involves a combination of in-class support, small group interventions, covering whole classes to provide PPA or other release time, as well as short term sickness cover for absent teachers. The successful candidate will be experienced across a range of year groups, enjoy variety in their work and be flexible on a day-to-day basis. At Brunel Field Primary School our values underpin everything we do. They are Respect, Commitment, Compassion and Joy. We want our children to be happy, confident, articulate and empowered to participate successfully at an academic, social and emotional level in a rapidly changing world. Our staff are skilled and passionate about what they do, each bringing their individual talents and interests to share with the children. Perhaps you have a sports coaching qualification, you play a musical instrument, or speak another language? We’d love to hear from you. You are welcome to come and visit the school. Please telephone the school office to arrange a tour.
We are looking for the right candidate who: • Has an energetic, enthusiastic and proactive approach to work • Has the ability to support both in-class and with the delivery of 1:1 and group interventions • Will cover some regular whole-class sessions for teacher release time (such as PPA cover) or short-term sickness absence • Will model and live our values of Respect, Commitment, Compassion and Joy • Is passionate about supporting children’s development • Has recent experience of working with children in a primary setting • Has consistently high expectations of attainment and behaviour for learning • Is able to inspire and motivate children • Is excited about working with a highly motivated, enthusiastic and successful team of professionals at Brunel Field Primary School • Will ensure that safeguarding is a priority within the school and promote staff, pupil and family wellbeing • Will play an active role in working together to shape the future for children at Brunel Field Primary School.
We can offer: • Happy, confident and engaged children who are enthusiastic about their learning • Reflective, committed, compassionate, respectful and joyful staff and governors • A commitment to your professional development • The ongoing support of experienced colleagues • Excellent relationships with the wider community and opportunities to collaboratively with other schools • A commitment to a good work life balance and wellbeing • An environment where people are looked after, and look after each other.
Closing date: Monday 9th December 2024 at 12 noon Shortlisting: Monday 9th December 2024 Interviews: Monday 16th December 2024

A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.


The post will be a combination of service provision including out of hours and paid time to develop a specialist interest. The candidate is to combine a job in Emergency Medicine with a 20% time allowance for a specialist interest. The senior clinical fellow posts include 80% time working in the adult emergency department and 20% paid time to develop in a specialist interest of the successful candidate’s choice. The posts are open as OOPT/E for EM HSTs and as stand-alone posts for non-trainees and can be 100% EM if required. We are also open to SAS and Specialty Doctors. Applicants should hold a relevant postgraduate qualification (MRCEM, MRCP, MRCS, FRCA or equivalent), and should be ST4 + or equivalent, having completed a minimum of 3 years in approved SHO posts (Post Foundation Medicine) or equivalent in relevant acute specialities including at least 1 year in Emergency Medicine.

Clinical

The reception, diagnosis and emergency treatment of patients presenting to the adult Emergency Department. The successful candidate will be given supervision and support from senior medical staff to develop competency in the autonomous clinical management of these patients whilst ensuring patient safety. This post is based in the adult Emergency Department and no sessions will be undertaken in the paediatric Emergency Department.

There is close liaison between ED and ICU at BRI. Patients referred to Specialist Units within the hospital are the responsibility of that specialist team, who will see the patient in the Emergency Department and arrange appropriate care. However, medical and nursing staff in the ED are responsible for any emergency care necessary. This shared care is seamless and collaborative.

Managerial

The management responsibility of the post holder will be to the Clinical Director who is responsible to the Chief Executive and Trust Board. .

University Hospitals Bristol & Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, with a workforce of over 13,000 staff and 100+ different clinical services across 10 sites, serving a population of over 500,000 people across Bristol and Weston. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust, committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South West offers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As an equal opportunities employer, actively working towards a diverse workforce, we aim to create a workforce that represents the diversity of our community and are committed to designing our services around the needs of patients and their loved ones. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.



For this post the 20% speciality Interest will be in the Community Emergency Medicine Service (CEMS).

Our Bristol Community Emergency Medicine is looking to recruit Emergency Medicine ST4 equivalent (or higher) with a specific interest in community care and pathway development. 20% of their time would be dedicated to Community Emergency Medicine; working with the Specialist Paramedics in Urgent and Emergency Care, responding to the whole spectrum of prehospital cases and assisting crews in assessment and treatment on scene.

Clinical Audit and Clinical Governance

The post holder must be aware of clinical governance and clinical risk management and take an active part in their implementation, including audit. Clinical audit is established at the BRI. They will participate in at least one supervised audit project during the 12 month post and will be encouraged to attend interdisciplinary clinical governance meetings.

On-Call Commitment

In ED the roster is a full shift system. Shifts are a balanced mix of earlies, mids, lates, and nights. The post’s pay will be calculated by HR and will be compliant with the new regulations set in Aug 2017


This advert closes on Friday 6 Dec 2024

Proud member of the Disability Confident employer scheme

Learning Support Assistant Contract – Fixed term, 31 August 2025
Monday – Friday 830am - 3.30 pm Term Time only
Starting Salary: Approx £21,586Visit Welcome by appointment please contact the schoolWe are looking for Learning Support Assistants to join our staff team at Claremont School. Claremont School works in a supportive multi-professional team approach, with the student at the centre of everything we do. You will have a good sense of humour and plenty of energy to engage students. You will be committed to supporting students, in all areas, to be as independent as possible. Claremont School is located in North Bristol, across 2 sites. Staff at Claremont School have the honour of working with the most amazing students with physical disabilities and a range of additional and/or associated learning needs, sensory impairment and health needs, aged 2 to 19 years. You will have excellent professional development opportunities linked to Appraisal and CDP. Closing Date – 5th December 9.00am
Interview – 10th December Safeguarding Statement: Claremont School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and all appointments will be subject to appropriate vetting, including an enhanced DBS disclosure check At Claremont School we value having a workforce as diverse as the city and surrounding areas we work with. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. An on-line search will be completed as part of the shortlisting process. There will be an opportunity to address any issues of concern that come up during the search at the interview

We are looking to appoint a Special educational needs and disabilities (SEND) Learning Support Assistant, to provide one to one support and care for children with complex needs, enabling them to attend nursery and build their independence.
What’s it like being a SEND learning support assistant at Redcliffe Nursery School…
“Being a support worker is a fast paced, varied and incredibly rewarding job and I love it. Spending time with a child one to one, learning about them, how they communicate and process things, earning their trust and then watching them as they learn, grow and interact with others is incredible. No day is ever the same and there are ups and down on the way, but in my opinion, there is nothing like it!” – Jessie, SEND learning support assistant at Redcliffe Nursery School.
The ideal candidate will have some experience of working with children with complex SEND needs. Previous experience is desired, however not essential, as training will be provided. The successful candidates will be working alongside other SEND Learning Support Assistants and our as part of a supportive SEND team. We place high value on the training and skill development for all members of staff.
Applicants will need to be enthusiastic, energetic and have the ability to implement consistent routines and boundaries. Be able to build positive relationships, working closely with staff and parents in order to share detailed information regarding the child’s nursery day.
Being outdoors is strongly embedded in our ethos. You will need to be willing to spend time outdoors during children’s play and support the child with regular visits to Leigh Wood’s as part of our Forest Experience.Working hours: flexible – Full time and part time options available. Standard working hours are 8.45am-3.15pm, with the potential to include hours from 8.00am-4.00pm for the successful applicant. A minimum of 3 days will be required. We are committed to supporting our staff team in their personal and professional development. Whether you’re just starting out working in early years, or have decades of experience, we will provide bespoke support to enable you to thrive in the role and meet your career aspirations.
• A thorough induction.
• An opportunity to take part in whole team professional development INSET days.
• Ongoing opportunities for professional development.
• A warm and supportive team.
• Supervision with a leader.
• A chance to shape and develop our after-school provision.
• A chance to learn from our Key People, qualified teachers and SENDOs.
• A chance to contribute your ideas and energy to the nursery and be a valued member of the team.
Closing date: Midday Friday 6th December, Interviews to be held: W/C 9th December. We reserve the rights to close the application window sooner, should a suitable applicant be foundFor further information, please see accompanying documents

Responsible to: Head of Year
Hours: 37.5 hours Term Time plus 10 days (0.9 FTE)
Salary: S22 - S26 FTE (FTE of £28,317 - £31,389)
Actual of £25,376 - £28,129 pro-rated
Start date: 6th January 2025 or as soon as possible thereafter
Contract type: 1 x Fixed term until 31st August 2024, and 1 x Maternity coverTrinity Academy is a highly oversubscribed free school that opened in 2019. We are a values based community that focuses on the learning of all students and staff, that cares deeply for our young people and each other and that is committed to co-curricular enrichment. Our stated goal is to be a +1 school for progress and as such, we are looking for two highly motivated, professional and well qualified pastoral leaders to join us in our mission.
Our pastoral support leaders are an outstanding group of people with a passion to see all young people succeed. In joining this team, you will play a key role in working with a wide range of students with varying degrees of need, to help them navigate and succeed in secondary school.
This job is suitable for someone who is looking for a career in education or working with young people. While experience of working in a similar field or role is preferable it is not essential. In all cases, training is available for the right candidate who wishes to develop their skill set. What is essential is the drive and determination that every student shall receive the support they need to be given the best chance to succeed; a person who is confident enough to evaluate current provision, identify areas we can improve and then implement the required improvements will be successful in the position. You will support in the behaviour of a specific year group and often have to work with students who find school difficult. Fundamentally you have to really care about students.
We have two vacancies; one to cover maternity leave and one on a fixed term basis until 31st August. Whilst we cannot guarantee, we are hopeful that some permanent positions will be available in September 2025.
What you will get from Trinity Academy:
The chance to join a growing organisation during an extremely exciting time, with the opportunity for development.
Membership to the Local Government Pension Scheme.
Employees can join our cycle-to-work scheme.
A 24/7 employee assistance programme which provides counselling, support and advice on a wide array of areas.
Considerable opportunity for career development both within the school and across the Cathedral Schools Trust.
We are committed to your professional development. As a growing school there is considerable opportunity for career development both within the school and across the Cathedral Schools Trust.
Applications are welcome from both new and experienced psls with the vision and ability to work in an outstanding department.
If you would like to find out more about the school including FAQs, please visit the school website.Please read further documents for further details about the role including the job description and person specification.
Please note that we will only consider applications through iTrent and will not consider CVs so please ensure that your supporting statement on the application meets the requirements of the person specification. We encourage you to be succinct and to restrict your supporting statement to no more than four pages in length.
Closing date: 2nd December 2024
Interviews: 10th December 2024
Due to the high levels of applications for roles at Trinity, we are unable to register receipt of applications. Candidates will be contacted if they are successfully shortlisted for an interview. If you have not heard from us by the interview date, unfortunately you have been unsuccessful on this occasion.
We reserve the right to appoint before the deadline for an exceptional candidate.
We are committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. All posts at Trinity Academy are subject to pre-employment checks including, but not limited to, initial and periodic enhanced level checks with the Disclosure and Barring Service.
The school may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media account names/handles, as part of the interview process.
The safeguarding responsibilities of the post include:
Commitment to safeguarding and promoting the welfare of children and young people.
The post is exempt from the Rehabilitation of Offenders Act 1974. The school is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
Cathedral Schools Trust is an equal opportunities employer and recognises the strength in diversity. Our schools have a wide range of cultural, socio economic and religious influences and we use this to ensure that we broaden our understanding of each other and the world.
Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups.
We are a life-friendly school and support our employees in achieving a balance in life and meeting their commitments beyond school.
For further information about our Recruitment and Safeguarding procedures, please refer to CST Recruitment, Selection and Disclosure Policy and CST Safeguarding and Child Protection Policy.

Care Assistant

Bedminster area

From £12.56 per weekly pay

Hours are within school time 09:00-14:00/15:00

At the request of our client, we require females only

Drivers are essential

About Prestige Nursing & Care Bristol

Bristol branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Bristol, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our client is looking for

Our male client is looking for caring, reliable and experienced care assistants to support him with his day to day life. Our client requires support with accessing the community. He loves to go out for lunch with his carers which you will be provided with. He is looking for female carers that can drive. Hours are within school time 9-2/3pm.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

Looking for a Rewarding Role as a Secondary School LSA? Do You Have Experience in Literacy, Numeracy, and SEMH Support?

Are you passionate about supporting students in their learning journey? Do you thrive on making a difference in young lives? If so, we have the perfect opportunity for you!

Position: Learning Support Assistant (LSA)
Location: South Gloucestershire
Start Date: January 2025
Salary: Competitive, Based on Experience

At TeacherActive we are excited to partner with a forward-thinking secondary school seeking a dedicated Learning Support Assistant to join their dynamic team. This is a fantastic opportunity to play a vital role in nurturing students’ academic and emotional development.

About the Role:

As a Secondary School LSA, you will:

• Deliver tailored literacy and numeracy interventions to students needing extra support.
• Provide targeted assistance to students with Social, Emotional, and Mental Health (SEMH) needs and various learning difficulties.
• Collaborate with teaching staff to implement effective strategies for student progress.
• Foster a positive and inclusive learning environment.
• Offer one-on-one or small group support to help students overcome barriers to learning.

About You:

We are looking for someone who:

• Has prior experience in a similar role, ideally within a secondary school setting.
• Is confident delivering literacy and numeracy support to KS3 and KS4 students.
• Has a good understanding of SEMH strategies and the ability to work empathetically with students facing challenges.
• Is adaptable, patient, and passionate about making a difference in education.
• Holds relevant qualifications (e.g., Level 2 or 3 Teaching Assistant, or equivalent experience).

In return for the above you can expect to receive:

• A dedicated team of consultants available 24/7 to help you with the easy onboarding process
• Guaranteed Payment Scheme *Terms and Conditions apply*
• CPD Courses and certificates as part of the My-Progression channel
• Market leading rates of pay
• TeacherActive Referral Scheme – Receive up to £200 when you refer a friend *Terms and Conditions apply*

Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash.

If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity.

EMAIL: michelle.kelly@teacheractive.com

CONTACT NUMBER: 0117 223 2200

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.

Ready to Inspire and Empower Young Minds?

If this sounds like the role for you, we’d love to hear from you!.

Join us in shaping the future of education, one student at a time.

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

To lead and inspire the team to deliver a high quality and effective recovery service for service users and carers. To provide clinical leadership to ensure where appropriate the service will work effectively alongside other services, to manage risk and prevent hospital admission for service users with the most complex and acute needs. To undertake and support the specialist ongoing assessment of physiological and/or psychological functioning for service users with the most complex and health and wellbeing needs. This may include: a. The use of standardised assessment tools, i.e. the Cluster Allocation Support Tool (CAST), KGV. b. The Recovery Star. c. History, strengths and aspirations. d. Mental state. e. Impact of culture and diversity. f. Functional needs. g. The needs of family and carer. h. Evaluation of risk. i. Physical health. j. Complicating factors. k. The interventions and treatments required to enable positive change. l. Social care needs. m. Safeguarding and public protection. n. Capacity under the Mental Capacity Act. To be responsible for, both individually and within the team, the development, delivery and review of comprehensive and complex treatment programmes using appropriate frameworks in line with evidence-based practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required. Within sphere of expertise, and advanced practice, to be responsible for coordinating care for a small number of service users, also providing defined interventions to individuals on other workers caseloads. To plan, deliver, and evaluate defined advanced specialist therapeutic interventions within sphere of expertise, including to service users who maybe on other caseloads. This might include: a. Family intervention. b. Psychological therapies such as CBT. c. Medication management. d. Interventions under the Mental Health Act. To oversee and deliver a range of defined activities/interventions to improve the carers ability to support the service user and to enable them in their relationship with the service user. To lead, in partnership with the team manager, ensuring the service develops and maintains excellent clinical standards, and effective caseload supervision, underpinned by robust and effective individual and team supervision processes. To oversee and ensure, across the team, there are effective risk management plans and strategies, for service users and carers, taking account of risks to service users, carers, the organisation, staff and the public. In collaboration with service users and carers, to be responsible, across the service for facilitating and ensuring, the development of complex comprehensive crisis plans, rapid access plans, advance statements etc., involving other agencies such as primary care etc. where appropriate. To develop and maintain, good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates. Develop and maintain communication with a wide range of people/services/ agencies about complex matters or in complex situations with the purpose of sharing developing or resolving difficult or complex issues for the benefit of service users/carer and the service. To represent the organisation in a range of settings, presenting, facilitating or explaining as appropriate and dealing with any questions or difficulties as they arise. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans. To support the team manager in developing systems and processes for the effective management and monitoring of the team caseload, on a day to day basis, ensuring that time is prioritised effectively, and service users and carer receive the appropriate level of service. To lead and promote a whole team approach within the service to ensure a shared ownership of the team caseload. To be responsible for regularly monitoring and evaluating treatment programmes for service users and carers, making appropriate clinical/practice decision in regard to ongoing needs, and offering supervision to others. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by developing and reviewing with others protection plans and management strategies, ensuring the appropriate sharing of information. Personally and leading others to collaboratively and sensitively work with individuals with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan by actively promoting and using approaches which are affirming, build on strengths, identify past positive experiences and success, and use small steps to move towards the persons goal. To provide a leadership role within the team, in the absence of the Team manager, providing cover for the manager and colleagues as required. To work with the Team Manager to ensure the continuing improvements to the service in line with organisational goals. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements. To participate in, and deliver as required, management, caseload and clinical supervision in accordance with trust policy. Demonstrate responsibility for developing own practice in line with professional qualifications and for the development of others, both practitioners, and those in training by making use of and providing, effective feedback, specialist therapeutic clinical supervision, coaching and appraisal. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained. Promote monitor and maintain best practice in health, safety and security of self and others, undertaking assessments and taking appropriate action where required. Work with the Team Manager to develop a culture that promotes equality and values diversity. Lead, practices which enable effective team working. To participate in on call rotas as required. To participate in local arrangements in order to ensure consistent care to service users across the local geography. Services Users and Carers. Team members across AWP services. Health and social care teams. Primary care. Third sector/voluntary agencies. Community groups and local authority provision. Other statutory agencies.

Health Care Practitioner Line Manager Nurse Manager Accountable to Nurse Manager Hours per week 18 Job Summary To be responsible for the delivery of phlebotomy and other associated tasks, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. The post holder will work under indirect supervision of the clinical team and undertake tasks and duties delegated. They will work collaboratively with the general practice team to meet the needs of the patients, following policies and procedures. Generic Responsibilities All staff at The Orchard Medical Centre have a duty to conform to the following: Equality, Diversity & Inclusion A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect. Safety, Health, Environment and Fire (SHEF) This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation. Confidentiality This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service. Quality & Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Learning and Development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery. Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. Professional Conduct At The Orchard medical Centre staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role. Primary Responsibilities The following are the core responsibilities of the HCP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: It is anticipated HCPs will develop skills in respecting patient/clients rights, preferences, choices, culture, identity, communication, Health and Safety and promoting health. To be aware of maintaining patient/client confidentiality at all times. Will not undertake any task or element of care until he/she has been assessed as competent by an appropriately trained registered nurse. To act as a chaperone as required to GPs/Nursing Team. To maintain standards of organisation in the treatment, practice and GP rooms. To assist in general nursing duties on completion of a training programme and the successful assessment of a set standard competency level and under the supervision of Practice Nursing Team, i.e. hypertension, ear syringing, spirometry, dressings, all eligible vaccinations, delegated activities from specialist clinics e.g. foot assessments for diabetes, urine testing, weight/height, blood pressure measurements, ECG recording, phlebotomy. To prepare/assist the GPs in minor surgery/IUD fitting. To be responsible for the correct maintenance, cleaning and disposal of surgical equipment. To be responsible for the re-stocking of all clinical areas and maintaining a stock rotation system. To ensure that drug/vaccine refrigerator/s are running at the correct temperature on a daily basis and maintain the Vaccine Cold Chain. Be aware and maintain standards of Infection control. Instruct patients in appropriate techniques or tasks. To behave in a professional manner at all times, being aware of how attitudes and personal behavior can impact on patient/client care and the team as a whole. To work within a multi-professional team and with patient/client valuing and respecting diversity, rights and beliefs when different from ones own. To interact in a professional manner and effectively within the team. Report immediately to a member of clinical staff or Senior Manager any acts of omission or error to safeguard the interests of the patient/client. To present her/himself at all times in a manner that is open and honest and will work in partnership with patients, clients, colleagues and the general public to enhance confidence, competence and best practice. To deal, at all times, politely and respectfully using civilised language and behaviour, with all patients, client and colleagues. Aggressive, abusive, threatening or violent behaviour is not accepted. To present a caring and efficient image and to present her/himself in a reasonable way, with due regard to social acceptability, tidiness and personal hygiene. To wear the agreed uniform in a clean and presentable condition with safe and suitable footwear. The uniform will comply with Health and Safety, Infection Control guidelines. Jewellery will be kept to a minimum. Maintain accurate clinical records in conjunction with extant legislation Ensure read codes and templates are used effectively Support the team in dealing with clinical emergencies Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.) Secondary Responsibilities In addition to the primary responsibilities, the HCP will be requested to: To identify and liaise regularly with the Nurse Manager To take an appropriate level of responsibility in participating in individual annual performance reviews. To take responsibility for completing and submitting an annual PDP by the appointed date each year To maintain own clinical development by participating within training relevant to their developing role.

Seeking confident and inspiring support workers in Bristol, BS4 2ST

- Full-time or part-time hours (minimum 30 hours per week)

- Hourly Rate £12.87; Sleep Nights paid at £50 per night

- Working Hours: Shifts are a 15 hour day shift, followed by the sleep night

- It is essential that you hold a full UK or EU driving licence to apply for this role

If you are looking for more than a "9-5" job within social care then "Jamie", an amazing young gentleman with learning disabilities and autism, is looking to welcome you into his home to support him to live his best life - the life he chooses to live.

That said, to work with this amazing young man, you do need to be confident, engaging, calm and able to follow support plans that have been designed to help Jamie regulate his emotions when he is feeling overwhelmed.

Jamie is quite an able young man who enjoys an active life - especially swimming and he would love you to swim with him, or at the very least, you need to accompany Jamie poolside so you can enjoy the activity with him. He also enjoys getting out and about in nature (he has a work placement on a farm and loves going out on bike rides).

Jamie is looking a support workers who will provide companionship, conversation, emotional support and empowerment to him. You will need to be creative in your approach to inspire Jamie to feel confident to make the most of every day.

Every day will be different, and rewarding, as you encourage and empower Jamie to be actively engaged in every aspect of his daily life - this will include accompanying to favoured activities, supporting with daily living skills, administering medication.

At Dimensions, we believe it is who you are as a person - and the difference you can bring to lives of the people you will be supporting - that is more important than experience. Whether you are new to support work, or have supported people previously, we want to hear from you! We will give you all the training you need to be become an amazing support worker for the people you will be working with. You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 - now 6 years in a row! On top of on-going, fully-funded training and mentoring, we offer all our colleagues generous benefits; job satisfaction and job security, genuine career prospects, and an inclusive, caring work environment that celebrates diversity, champions mental well-being, and encourages employee recognition.

For further information about the role, the shifts available, and the people we support, please contact our Internal Resourcing Consultant, Ronnie Lillywhite on Ronnie.lillywhite@dimensions-uk.org

Apply now or please share this vacancy with someone you think would make an amazing Support Worker!

The position will be filled as soon as Jamie has found his new support worker

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment.

Proud member of the Disability Confident employer scheme