Total 218 Customer Service job vacancies in Bedford, MK41 0RG

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Longwater x 2 - Vacancy

KingsLynn x 1 - Vacancy

Waveney x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Basildon x 1 - Vacancy - Fringe Salary Applies: £48,270 - £54,931

Southend x 1 - Vacancy

Chelmsford x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Ipswich x 1 Vacancy

Bury x 1 - Vacancy

Clacton x 1 - Vacancy

Colchester x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Kempston x 1 Vacancy

Luton x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Cambridge x 1 - Vacancy - Fringe Salary Applies: £48,270 - £54,931

Peterborough x 1 - Vacancy

Huntingdon x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

Job Title: Support Officer
Contract Type: Permanent
Salary: £26,397 per annum
Working Hours: Full Time - 37.5 Hours
Working Pattern: Work on a rota basis Monday to Sunday, early and late shifts
Location: Clarence House, Bedford

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Officer

You will be key in the day-to-day running of one of our supported housing services. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Some of your responsibilities will include:

• Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community.
• Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education, and work.
• Carry out support planning and risk assessments for high need customers with the support of a Support Officer.
• Working with the Specialist Support Officer to arrange and facilitate group sessions or activities.
• Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
• Ensuring that key performance targets are met and that all customer records are up to date.

About you

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.

We are looking for someone with:

• Experience of working with vulnerable people with a range of needs in a support capacity
• A genuine passion for working with people and be able to travel
• Good communication skills and the ability to engage with and respect the needs of vulnerable people
• Excellent team working skills with a creative flair and ability to think outside of the box
• Housing sector knowledge including housing benefit applications
• Strong IT and social media skills to manage and maintain administration and recording systems

Why Riverside?

One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Job description
Cornerways Homes - Unlocking Potential, Inspiring Progress.

Job Title: Senior Care Worker / Team Leader for EBD Residential Children's Home

Location: Bedford, Bedfordshire

**Are you passionate about making a positive difference in the lives of vulnerable children and young people? Join our dedicated team in Bedford, Bedfordshire, and help create a nurturing environment where they can thrive and flourish.**

Package

Salary: £33,306 – £35,568 p.a. (Including an average of 7 Sleeping shifts per month). Base salary is £28,266 - £30,528 p/a with sleeping shifts paid at £60 each.
Hours: 40 hrs per week + sleeping shifts + overtime offered
Our rota operates on a shift basis of 2 days on followed by 4 days off
Holidays (FTE): 32 days including Bank holidays
Company pension
Cornerways Homes Exclusive Benefits:

£60 per sleeping shift
Employee Referral Fee: £250
Ofsted Bonus: £100 (Good) or £150 (Outstanding), one-time payment upon final report publication
Annual Pay Rises: 4%, given after 12 months of work starting in April (discretionary)
Additional Birthday Annual Leave Day
Christmas Day/New Year's Day: 2x rate for all shifts on 25th December and 1st January; 1.5x rate for Christmas Eve and New Year's Eve
Overtime: Paid at 1.25x rate
Overtime (11 pm-7 am): Paid at 1.5x rate (Waking Night staff included)
Loyalty Bonus:
- Year 1 (12 months): £250 + 1 extra annual leave day (8 hours)
- Year 2 (12 months): £350 + 1 extra annual leave day (8 hours)
- Year 3 (12 months): £450 + 1 extra annual leave day (8 hours)
- Year 4 (12 months): £550 + 1 extra annual leave day (8 hours)
- Year 5: £600
- Year 10: £1,250
Service Description

Small EBD Residential Children’s Home for children 11-17 years.
Job Purpose

To assist the Manager in providing a high-quality service for children and young people requiring care.
To lead by example and maintain good professional practices.
To take responsibility for the safety and wellbeing of our children and young people while on duty.
To ensure all children have a plan, risk assessment, behaviour management plan, and any other necessary plans.
To lead shift plans and weekly plans, guiding and supporting staff to implement them.
Person Specification

Experience: Experience working within a childcare setting, experience with traumatised children and those with emotional and behavioural difficulties.
Level 4 Children, Young People & Families Practitioner /Residential Childcare qualification (or equivalent)
Staff Benefits

Competitive salary
Company pension and attractive annual leave entitlement
Free food and beverages when on shift
Supportive work environment
Store discounts and gym discounts
Child-focused workplace
Progression and development opportunities
Extensive free training, including specialised training
Monthly support from a clinical psychologist
Company-funded training, including NVQ qualifications
Working in small homes with a high focus on outcomes
Paid-for pre-planned activities and holidays/meals
If you are passionate about making a lasting impact on the lives of vulnerable children and young people, we want to hear from you! Join our team and be part of creating a safe and nurturing environment where they can thrive and build a brighter future. Apply now and take the first step in your rewarding career journey with us.

At Cornerways Homes, safeguarding and protecting children and young people is our top priority. Rigorous staff selection & DBS checks ensure a safe, nurturing environment.

Job description
Cornerways Homes - Unlocking Potential, Inspiring Progress.

Job Title: Residential Care Worker (EBD Residential Children's Home)

Location: Bedford, Bedfordshire

**Are you passionate about making a positive difference in the lives of vulnerable children and young people? Join our dedicated team in Bedford, Bedfordshire, and help create a nurturing environment where they can thrive and flourish.**

Package:

Salary: £31,031 – £33,306 p.a. (Including average of 7 sleeping shifts p/m)
Hours: 40 hrs per week + sleeping shifts + overtime offered
Our rota operates on a shift basis of 2 days on followed by 4 days off
Holidays (FTE): 31 days including Bank holidays
Company pension
Cornerways Homes Exclusive Benefits:

£60 per sleeping shift
Employee Referral Fee: £250
Ofsted Bonus: £100 (Good) or £150 (Outstanding), one-time payment upon final report publication
Annual Pay Rises: 4%, given after 12 months of work starting in April (discretionary)
Additional Birthday Annual Leave Day
Christmas Day/New Year's Day: 2x rate for all shifts on 25th December and 1st January; 1.5x rate for Christmas Eve and New Year's Eve
Overtime: Paid at 1.25x rate
Overtime (11 pm-7 am): Paid at 1.5x rate (Waking Night staff included)
Loyalty Bonus:
- Year 1 (12 months): £250 + 1 extra annual leave day (8 hours)
- Year 2 (12 months): £350 + 1 extra annual leave day (8 hours)
- Year 3 (12 months): £450 + 1 extra annual leave day (8 hours)
- Year 4 (12 months): £550 + 1 extra annual leave day (8 hours)
- Year 5: £600
- Year 10: £1,250
Service Description:

Small EBD Residential Children’s Home for children 11-17 years.

Job Purpose:

As a Residential Care Worker, you will work in a small, nurturing EBD Residential Children’s Home, providing care and support to children aged 11 to 17 years. You will be an integral part of creating a safe and homely environment where our Children can thrive. By fostering positive relationships and utilising your proactive approach, you will contribute to the well-being and growth of each Child in our care.

This role offers a unique opportunity to be part of a compassionate team, making a meaningful impact on the lives of Children and young people. If you have a genuine passion for working with young individuals, a nurturing attitude, and the desire to make a positive difference, we invite you to join us as a Residential Care Worker. Take the first step towards an enriching career by applying now. Together, we can empower and support the next generation.

Person Specification:

Minimum Qualifications and Education: GCSE English or equivalent (Essential), Excellent written English, IT skills
NVQ Level 4 or willingness to work towards this within 6 months of commencing employment
Experience: Experience working within a childcare setting, experience with traumatised children and those with emotional and behavioural difficulties.
Other Staff Benefits:

Competitive salary
Company pension and attractive annual leave entitlement
Free food and beverages when on shift
Supportive work environment
Store discounts and gym discounts
Child-focused workplace
Progression and development opportunities
Extensive free training, including specialised training
Monthly support from a clinical psychologist
Company-funded training, including NVQ qualifications
Working in small homes with a high focus on outcomes
Paid-for pre-planned activities and holidays/meals
If you are passionate about making a lasting impact on the lives of vulnerable children and young people, we want to hear from you! Join our team and be part of creating a safe and nurturing environment where they can thrive and build a brighter future. Apply now and take the first step in your rewarding career journey with us.

At Cornerways Homes, safeguarding and protecting children and young people is our top priority. Rigorous staff selection & DBS checks ensure a safe, nurturing environment.

Job Types: Full-time, Permanent

Pay: £29,560.00-£31,706.00 per year

A Vacancy at East of England Ambulance Service Trust.


Available roles:
• 1 x Watford

A fantastic new vacancy has arisen across all of our locations. We are recruiting multiple Compliance and Audit Facilitators to join our organisation.

In this critical role you will support the Operational Managers to record, complete and report on all audits required in your setting.

This role will be based on-site with some travel requirements to carry out physical audits, therefore a full UK compatible driver's licence is essential for this role.

Applicants who were unsuccessful for this position within the last 3 months need not apply.





To carry out your duties, you will need to be a self-motivated individual with great attention to detail and have excellent administrative skills.

Accuracy is essential to this role, ensuring the that our auditing processes are compliant, as well as supporting our Trust Improvement and Transformation Programmes.

As part of your daily duties you will be required to carry out a variety of audits such as;
• Vehicle Audits
• Staff Uniform Audits
• IPC (Infection Prevention Control) Audit
• Meds management
• Fire Safety Audit

In addition you will need to be comfortable recording the audits you conduct, as well as promoting best practice to operational staff, to ensure that quality recording and reporting remain in place.

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

Our Staff Benefits include:
• A minimum 27 days’ holiday a year (increasing to 29 days after 5years service and 33 days after 10 years’ service) plus bank holidays.
• Generous NHS Pension Scheme
• Flexible working arrangements
• Learning and development tailored to your role
• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
• Access to NHS discounts, offering NHS employees a range of money-saving deals
• Car Leasing Scheme

Essential Criteria:
• Significantadministrative / secretarial experience including initiating and maintaining office systems
• Clear communicator with excellent writing, data entry, and presentation skills
• Capable of constructing and delivering clear information/ instructions to staff and service users.
• Understanding of, and commitment to, equality of opportunity and good working relationships.
• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
• UKcompatibleDrivingLicense.



For full vacancy details please view the Person Specification and Job Description.


This advert closes on Tuesday 10 Sep 2024

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)
- 12 Month Fixed Term ContractFunction: Branch BankingLocation: BedfordHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

Care Assistant (Days) based at Anjulita Court, Beford

Available Hours:

Permanent - Full Time - 39 hours per week.

Are you looking to use your skills to benefit older people in a homely environment? A career in Social Care could be for you…

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different and you'll have the opportunity to use your people skills to make a real difference.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore whilst previous care experience is desirable it is not essential and we'll provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. So, if you have the ability to change someone's mood, lift spirits and truly care for those around you, we'd love to hear from you.

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Cycle2Work salary sacrifice scheme.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Include information about the home here.

For more information about the home, please click here

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme, free uniform and DBS provided

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

The post holder will be primarily responsible for processing requests for information to the Trust from the Coroner. This will include logging, co-ordinating and monitoring requests for medical records and retrieving statements.

The post holder will play an integral role in delivering an excellent support service by assisting and providing administrative support to the Legal Services team, specifically the claims and inquest function.

*if this role attracts a lot of interest, the closing date will be brought forward.
• To provide general administrative support, including scanning, photocopying, filing and archiving.
• Collating the documentation required by the Coroner and responding to the Coroner enquiry.
• Requesting statements from staff and monitoring completion of these, highlighting those that have exceeded the relevant timeframe to the Legal Services Manager.
• Ensuring the DATIX record is kept up to date and closed with all relevant documentation attached.
• To ensure that any significant issues (e.g. potential adverse publicity, legal proceedings or serious incidents) are brought to the attention of the Legal Services Manager.
• Download information to the correct file from relevant websites or document transfer systems when requested.
• Log court appearances when required and support staff who are attending court by providing pre-agreed/template advice and support by telephone
• To type confidential reports and correspondence in line with Trust’s policies and procedures.
• To maintain the confidentiality of patients and other personnel that the post holder may come into contact with
• To provide administration support before, during and after meetings as required – including booking meeting rooms, sending invites and typing notes.

The Legal Services Team are based at Hammond Road, Bedford site. This is an office based role with the option to work from home from time to time in agreement with line manager.



Key relationships will need to be developed with:
• All members of the Compliance and Standards Department
• Operational staff across the Trust’s emergency, patient transport and wider Trust services
• Area Coroners and the Coroner’s Officers




This advert closes on Tuesday 10 Sep 2024

Job Advert

God logistics experience, Ready to lead and inspire? We’re looking for a great FLM to join our team in Avonmouth.

Benefits

We do not have peak times and have steady volumes, there is no weekend or bank holiday working. Additionally, we have discount
PureGym memberships,

33days of annual leave including bank holidays as well as the option to buy more, as well as access to a rewards platform, free
flu vaccine, a workplace pension, access to SimplyHealth and other perks.

You’ll also have access to My Rewards our benefits platform offering a variety of high street discounts, cashback and savings.

Purpose of the role

The Distribution Centre Supervisor is responsible for the daily operational requirements of the depot by leading and motivating
all teammates to ensure that agreed KPI's and service level agreements are met at all times.

A main focus of your role will be compliance, ensuring standard operating procedures are adhered to and health & safety and
transport legislation.

Key Responsibilities

· Independently manage daily Depot operations.

· Create a "best in class" environment across all disciplines.

· Ensure team health and safety, adhering to safe practices and conducting risk assessments.

· Manage and raise purchase orders efficiently.

· Ensure compliance with transport legislation (DVSA, O’Licence).

· Standardise jobs to meet KPIs, legislation, and SOPs.

· Maintain systems like Verilocation, TMS, Tachomaster, and Fleet Check.

· Present and explain information promptly.

· Optimise vehicle scheduling to meet customer requirements.

· Ensure vehicles are serviced as scheduled.

· Liaise with other Depots and departments to ensure smooth operations.

· Manage HR activities, including holidays, absence, investigations, and disciplinaries, following company policies.

· Participate in the 'on call' rota.

· Support teammate management, engagement, and development.

· Communicate effectively at all levels.

· Monitor KPIs, identify trends, and drive continuous improvement.

· Supervise IT systems (e.g., Epods, scanners), report issues, and ensure KPIs are met.

· Update Teammate Timecards via Kronos.

Technical and Behavioral Skills

* Must be a UK Driving Licence Holder
* Working knowledge of relevant health and safety legislation relevant to the workplace
* Articulate, numerate and computer literate including the use of Microsoft packages and transport operational system
* CPC or an advanced knowledge of transport legislation
* Demonstrable leadership and man-management experience and skills
* Proven logistics background
* Experience of running multi temperature vehicles
* Experienced approach to prioritisation of daily tasks and keeping a cool head under pressure
* Experience in medical/pharmaceutical environment – desirable
* Engages in collaboration with team members and stakeholders to refine and implement innovative solutions.
* Collaborates with the team to enhance the overall client experience.
* Foster a harmonious and engaging environment, enabling teammates to be authentic and have fun.
* Ensure context and information is provided to teammates, to give a timely response to queries and suggestions.
* Actively promotes and encourages teammates to deliver high quality performance



Movianto / Walden Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country
legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is
operational in.

Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job
definition. Movianto / Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civil
partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour,
sexual orientation or disability.

Movianto / Walden Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this
opportunity and share your CV or other personal information with Movianto/ Walden Group, these details will be held by us in
accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto/
Walden Group

To provide skilled nursing care under the supervision of the nurse providing care, undertaking routine and specifically identified tasks. This will include but is not limited to patient observation, phlebotomy, urinalysis, blood glucose monitoring and, ECGs, cannulation removal, scalp cooling therapy. Requesting Blood tests on ICE as per instruction from registered nurses or medical team. To rotate between chemotherapy day unit and phlebotomy clinic, To inform Nurse in Charge of any matters affecting the standard of patient care delivery To support other team members in their professional work. To be aware of current issues and policies within the Trust and the Primrose Unit To assist the nurse in charge with the cost-effective use of resources in patient care delivery Monitor and replenish stock levels within the Primrose unit and order as appropriate To take part in the development of practice guidelines within the unit/ward To assist Nurse in Charge in identifying, implementing and monitoring the standards of care To be aware of the patient as an individual and adopt a holistic approach to the delivery of care. Dealing with occasional unpleasant conditions such as bodily fluids and assisting the qualified nurse in dealing with violence and aggression To assist the qualified nurse in the risk assessments of all patients and carry out manual handling as per Trust Policy To communicate effectively within the multidisciplinary team throughout the Primrose Unit and Trust To maintain patient confidentiality at all times To liaise and communicate effectively with patients and relatives referring them to the nurses regarding their care, treatment and discharge process. To be aware of the current Trust Health & Safety policies and practice in accordance with these policies To attend yearly statutory training in fire, manual handling, infection control, and Cardio-pulmonary Resuscitation. To report to nurse in Charge incidents/ accidents to staff, patients and visitors. To report to any defective or faulty equipment to Nurse In Charge as appropriate To ensure proper care and usage of equipment in the Primrose Unit. To participate in the in-service training programme (included staff orientation programme) to enhance patient care. To maintain and up-date own development. To ensure statutory and personal development is achieved in line with your Personal Development Plan agreed during your appraisal. To attend and contribute regularly to Primrose Unit meetings To participate in objectives setting and yearly appraisals. To demonstrate trust values on a daily basis.