Total 218 Customer Service job vacancies in Bedford, MK41 0RG

Teaching Assistant and Learning Support Assistant Work in Bedford

Are you searching for a classroom-based position in the Bedford area, a role in which you can support the children and the class teacher?

Tick Education currently have Teaching Assistant and Learning Support Assistant Work in Bedford. This job role offers flexibility along with opportunities for further growth, development and experience.

If this sounds like the role for you, then we would love to connect with you! Tick Education work with a variety of schools in and around the Bedford area who have openings for support staff.

We are seeking for proactive, passionate and punctual candidates. Candidates who have enthusiasm and experience are highly pursued as well as having the following attributes:

· Compassionate

· Positive

· Approachable

· Dependable

In return Tick Education can provide the right candidates with opportunities for professional development, flexible schedule and classroom experience. We provide daily, short-term and long-term positions.

Why Tick Education?

Tick Education supply compliant and committed teaching staff across Bedfordshire, Northamptonshire, Buckinghamshire, and Hertfordshire. Tick Education have a combined 40 years’ experience in the education recruitment sector and draw from a wealth of industry knowledge.

When working for us you can expect a personalised service, a dedicated consultant and a variety of roles. We develop excellent relationships with our candidates and clients alike. Our experience has given us a real understanding of our clients’ needs and what our candidates value most.

Safeguarding

Tick Education have a commitment to safeguarding and promoting the welfare of children. Each applicant will be subject to stringent vetting and safeguarding checks. All our positions involve regulated activity with children. When appointing individuals to engage in regulated activity with children, the correct pre-appointment checks are carried out to help identify whether a person may be unsuitable to work with children.

So how do I apply?

To find out more about our Teaching Assistant and Learning Support Assistant Work in Bedford then please get in touch today and send in your CV to info@tickeducation.co.uk. We will give you a call and set up a registration with you, where we will discuss your requirements. Alternatively go to www.tickeducation.co.uk and click the “Apply” button.

Location: Milton Keynes

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Service Advisor

- Position: Service Advisor
- Location: Bedford
- Basic Salary: Circa £30,000 + Bonus (Depending on experience)
- OTE: £35,000+
- Working Hours: Monday to Friday 8:00am - 6:00pm, Saturdays on a rota
- Manufacturer training and development opportunities

We are currently advertising on behalf of an Automotive main dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Bedford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Tom thacker quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

The major duties include but are not limited to:

• Provides a positive, welcoming message and courteous, helpful service to arriving and departing patients, visitors, and staff;
• Works effectively as part of the transformational team dedicated to enhancing the Veteran Experience and Patient Centered Care;
• Responds to all telephone calls and face-to-face inquiries;
• Assists with locating staff, bus information, taxi information, and other general information;
• Provides accurate and timely responses to request for information and directions;
• Directs Veterans, family members and other visitors to the appropriate office or service within the facility;
• Provides follow-up to Veterans and visitors leaving the facility by inquiring if their questions and needs have been addressed during their appointment or other business at the facility;
• Locates appointment information for patients;
• Initiates appropriate action as needed (i.e., wiping off chairs, wheelchairs, etc.) to maintain a safe and sanitary environment within the facility; and
• Performs other duties as assigned.

Work Schedule: Full-Time, Monday-Friday, 7:30am-4:00pm
Recruitment & Relocation Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Telework: Not Authorized
Financial Disclosure Report: Not Required

Starting at $35,599 Per Year (GS 3)

The Service Manager for the Children's Services Clinical Service line has responsibility for managing all aspects of operational delivery within the clinical specialty to the agreed quality standards and within the resource and income base available in a large Clinical Specialty

To ensure that service delivery standards are achieved (for instance, wait time milestones)

Work collaboratively with the General Manager, Clinical Leads, Matron, other Clinical Services, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed.

Ensure that financial controls are established and maintained within the scope of the clinical specialty.

Act as a champion for patient safety, operational effectiveness and quality.

Work in partnership with colleagues across the Trust to drive the achievement of the Trust’s corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.

Lead by example and act at all times as an ambassador for the Trust, championing the Trust’s values and upholding the highest standards of behaviour and compassion for all colleagues.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Service Delivery and Improvement

Ensure the efficient organisation of clinical and non-clinical services within Children's Services, making best use of capacity to deliver activity within the terms of the Trust Service Level Agreements (SLAs) and with cost effective utilisation of staff and non-pay resources (National Service Frameworks, NICE guidance, Improving Outcomes Guidance etc).

Communicate information in relation to service delivery to a range of people at all levels within and external to the Trust; providing explanation as appropriate for any breakdown in service delivery.

Continually analyse service performance data against regional and national data, taking into account potentially conflicting information and develop service improvement plans.

Implement patient pathways with clinical staff and colleagues, which deliver best practice and make progress towards achievement of wait time standards and milestones required.

Leading the delivery of complex and sometimes competing demand and capacity targets for the Clinical Specialty.

To undertake annual business planning and develop plans for the Clinical Specialty.

Operate as the champion for service modernisation and change sharing best practice, successes and learning across the Group.

Required to keep up to date with research developments in relation to designated service group to ensure the delivery of excellent clinical services.

Financial and Performance Management

Operate as accountable budget holder for the relevant clinical specialty budget within a large clinical service and be accountable for all pay and non-pay expenditure.

Ensure that budgets are managed in accordance with the Trust’s Standing Financial Instructions, working collaboratively with the Finance lead, taking action where necessary to prevent or address variance in performance, and to incorporate recommendations of internal and external audit.

Ensure the clinical specialty meets the required performance standards.

Share and communicate performance indicators and level of performance throughout the relevant clinical specialties, taking action where required to address variance form the standard/milestone.

Ensure that unplanned variation in service delivery (activity, income, expenditure, capacity, performance) is identified and appropriate, timely action taken

Communicate the terms of the SLA throughout the relevant clinical specialty as required for proactive and sound financial management

Work collaboratively with the General Manager to lead the relevant clinical specialty in the development of cost improvement plans their implementation as part of financial recovery processes

Create formal reports on service delivery performance and improvement to be shared Trust wide and with external partners

Develop capital and/or revenue business cases in conjunction with the General Manager for the Programme Investment Group

The Children’s Services Manager will lead on development, implementation, establishment and review of performance management systems within the scope of the relevant clinical specialty - it is critical that this is done collaboratively with other clinical specialities within the Group

Risk Management and Governance

Lead a culture within Clinical Specialty that ensures that all medical, clinical and operational employees comply with the Trust Infection Control policies and clinical guidelines

Support the Head of Nursing and General Manager, Matron and Clinical Lead in the delivery of governance plan for Clinical Specialty

Work collaboratively with colleagues to ensure that effective governance arrangements and performance management systems are in place

Work collaboratively with colleagues to ensure that risks are identified and included as appropriate on the organisational risk register and are progressed appropriately to reduce the risk profile

Work collaboratively with colleagues to address complaints and incidents appropriately – lead the learning from such events to ensure that learning is achieved across Clinical Specialty

Workforce management

To line manage staff in accordance with the Trust’s policies and objective.

To ensure appropriate methods are used to determine the staffing requirements at all times and to ensure managers are equipped with the knowledge, insight and support to manage their staffing resource in the most effective manners

Ensure that the most effective communications methods are used throughout the group to inform staff members of developments, objectives and news in order to develop an inclusive culture,

To ensure that training and development needs are identified through regular training needs analysis and that those needs are carefully budgeted and executed in line with the available resource

Ensure compliance with mandatory training requirements for all staff, regularity of appraisals for all staff and appropriate performance management and arrangements

To lead investigations and reviews of incidents and potential performance issues in line with Trust policy, and in a thorough and transparent manner, within appropriate timescales, seeking support and guidance as necessary

Line management of administrative staff within the relevant clinical specialty, either directly or through delegated responsibility


This advert closes on Thursday 5 Dec 2024

Provide regular supported conversations with the person living with cancer, assessing their holistic needs, and supporting them to self-manage by providing relevant information and advice, and signposting to other Macmillan resources and services available to meet their identified needs Following a holistic needs assessment, co-ordinate care and development of a personalised care plan with the person living with cancer so they can access the right help at the right time and providing a personalised response to any changes in need Provides practical and emotional support to people living with cancer and their families. Recognising information needs may change over time and working with the person to ensure they have all the information and support they need at all stages of their cancer journey Assess and interpret the needs of individuals attending/contacting the service and respond effectively to the needs of individuals providing a professional quality service Triage individuals contacting the service face to face or by telephone / email and work autonomously to prioritise needs and initiate appropriate responses according to protocols and individual pathways Deal with difficult and highly emotive situations in a sensitive manner using a high degree of empathy, understanding, diplomacy, integrity and base decisions on own judgement Act autonomously in managing emotive and complex situations and know when to seek help Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate Provide information and signposting to other supportive services and liaise with clinical staff to support patients and carers in distress Be responsible for own workload, providing clinical advice within sphere of own knowledge and seek expertise as required Able to be adaptable, multitask and prioritise under pressure working in an acute busy environment Work unsupervised, with the ability to respond to situations without prior warning Respond to any queries from patients, carers and visitors providing verbal and written information in a timely manner Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely manner Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate under the supervision of the Clinical Nurse Specialist Identify the complexity of the situation, providing appropriate advice and escalating to the registered practitioner where appropriate Co-ordinate the care for a defined group of patients providing direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals Co-ordinate the necessary assessments, appointments or investigations to fast track people back into the system if required Channelling and co-ordination of the patient follow-up pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours Planning / inviting / organising of Health and Well-Being events or other supported self-management clinics Co-ordinate remote surveillance and monitoring through appointments for investigations and feedback of results for non-complex cases Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support / advice Co-ordinate the handover with other teams to facilitate safe and effective transition of care between services Act as advocate and facilitator to resolve issues that may be perceived as barriers to care Maintain confidentiality at all times in line with Trust and Data Protection policies Organisational Act as a role model by maintaining credibility across the Trust, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained Ensure compliance with Trust policies, procedures and guidelines, taking action / alerting the Clinical Nurse Specialist if practice appears to contravene policy, or if concerned about any aspect of patient care Participate in meetings internally or externally to the Trust, relevant to specialist area of practice, proactively contributing to the meeting by providing advice and expertise in own specialist area Support the team in the effective use of resources, e.g. budget, supplies and material Maintain systems and processes to promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns Contribute to the development and maintenance of relationships with other departments, wards within the Trust and external agencies, charities, and regional cancer centres Work collaboratively with clinical / non-clinical services internal and external to the organisation to provide a seamless service which is responsive to individual patients needs Liaise with all members of the extended MDT to aid facilitation of a collaborative approach to the care of the patient Be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity Support and contribute to audit processes, governance, research, clinical research trials and service development Education Demonstrate willingness to identify own learning and development needs and willing to undertake further study both formal and informal to meet these Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning Identify personal education needs and skills development with the registered practitioner Support the delivery of patient and carer training and education Encourage and support active and health lifestyle choices Coach patients and carers to understand what signs, symptoms and situations to be aware of that would indicate concern Under supervision of the CNS deliver patient-centred, support and education as necessary to patients to include self-management, promoting health and well-being, and provide consistent planned follow up aftercare to reinforce and further promote this information.

An exciting opportunity has arisen to work with our urology cancer specialist nursing team to support the operational delivery of clinical services, by taking an active role in supporting CNS and MDT teams with the support and management of care pathways for urological cancer patients.

We are looking for an enthusiastic individual with good communication and interpersonal skills, good organisational skills, to deliver the following main duties of the cancer support worker role:

Provide information and support to cancer patients

To be a point of contact for cancer patient's queries, referring and signposting onto appropriate services

Take an active role in contributing towards the development and implementation of cancer survivorship initiatives enabling people affected by cancer to navigate the health and social care system and become self-supportive eg health &well-beingevents.







Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high-quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

· Provide regular supported conversations with the person living with cancer, assessing their holistic needs, and supporting them to self-manage by providing relevant information and advice, and signposting to other Macmillan resources and services available to meet their identified needs

· Following a holistic needs assessment, co-ordinate care and development of a personalised care plan with the person living with cancer so they can access the right help at the right time and providing a personalised response to any changes in need

· Provides practical and emotional support to people living with cancer and their families. Recognising information needs may change over time and working with the person to ensure they have all the information and support they need at all stages of their cancer journey

· Assess and interpret the needs of individuals attending/contacting the service and respond effectively to the needs of individuals providing a professional quality service

· Triage individuals contacting the service face to face or by telephone / email and work autonomously to prioritise needs and initiate appropriate responses according to protocols and individual pathways

· Deal with difficult and highly emotive situations in a sensitive manner using a high degree of empathy, understanding, diplomacy, integrity and base decisions on own judgement

· Act autonomously in managing emotive and complex situations and know when to seek help

· Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate

· Provide information and signposting to other supportive services and liaise with clinical staff to support patients and carers in distress

· Be responsible for own workload, providing clinical advice within sphere of own knowledge and seek expertise as required

· Able to be adaptable, multitask and prioritise under pressure working in an acute busy environment

· Work unsupervised, with the ability to respond to situations without prior warning

· Respond to any queries from patients, carers and visitors providing verbal and written information in a timely manner

· Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely manner

· Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate under the supervision of the Clinical Nurse Specialist

· Identify the complexity of the situation, providing appropriate advice and escalating to the registered practitioner where appropriate

· Co-ordinate the care for a defined group of patients providing direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals

· Co-ordinate the necessary assessments, appointments or investigations to fast track people back into the system if required

· Channelling and co-ordination of the patient follow-up pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams

· Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours

· Planning / inviting / organising of Health and Well-Being events or other supported self-management clinics

· Co-ordinate remote surveillance and monitoring through appointments for investigations and feedback of results for non-complex cases

· Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support / advice

· Co-ordinate the handover with other teams to facilitate safe and effective transition of care between services

· Act as advocate and facilitator to resolve issues that may be perceived as barriers to care

· Maintain confidentiality at all times in line with Trust and Data Protection policies



Organisational

· Act as a role model by maintaining credibility across the Trust, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained

· Ensure compliance with Trust policies, procedures and guidelines, taking action / alerting the Clinical Nurse Specialist if practice appears to contravene policy, or if concerned about any aspect of patient care

· Participate in meetings internally or externally to the Trust, relevant to specialist area of practice, proactively contributing to the meeting by providing advice and expertise in own specialist area

· Support the team in the effective use of resources, e.g. budget, supplies and material

· Maintain systems and processes to promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns

· Contribute to the development and maintenance of relationships with other departments, wards within the Trust and external agencies, charities, and regional cancer centres

· Work collaboratively with clinical / non-clinical services internal and external to the organisation to provide a seamless service which is responsive to individual patient’s needs

· Liaise with all members of the extended MDT to aid facilitation of a collaborative approach to the care of the patient

· Be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity

· Support and contribute to audit processes, governance, research, clinical research trials and service development



Education

· Demonstrate willingness to identify own learning and development needs and willing to undertake further study both formal and informal to meet these

· Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning

· Identify personal education needs and skills development with the registered practitioner

· Support the delivery of patient and carer training and education

· Encourage and support active and health lifestyle choices

· Coach patients and carers to understand what signs, symptoms and situations to be aware of that would indicate concern

· Under supervision of the CNS deliver patient-centred, support and education as necessary to patients to include self-management, promoting ‘health and well-being’, and provide consistent planned follow up aftercare to reinforce and further promote this information.


This advert closes on Thursday 5 Dec 2024

Support Worker Bedford - £11.62 ph

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Bedford is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the IDVA team in Bedfordshire. This role is working 30 hours per week, supporting victims of domestic abuse living in Central Beds and Bedford Borough.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra daay off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for an Independent Domestic Violence Advocate (IDVA) to work alongside our current specialist teams across Bedfordshire. This is a part time post working Monday to Friday, this is currently a hybrid working role.

As an IDVA you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training to a range of local partners

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Job Title: Support Officer
Contract Type: Permanent
Salary: £26,397 per annum
Working Hours: 37.5 per week
Working Pattern: Monday to Sunday, 8am-4pm or 1pm-9pm
Location: Clarence House, Bedford

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Officer

You will be key in the day-to-day running of one of our supported housing services. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Some of your responsibilities will include:

• Engaging with customers daily to build their trust and encourage them to take part in various activities within the service and wider community.
• Working with customers to raise their awareness of local services and facilities to ensure they have access to training, education, and work.
• Carry out support planning and risk assessments for high need customers with the support of a Support Officer.
• Working with the Specialist Support Officer to arrange and facilitate group sessions or activities.
• Collaborating with relevant community agencies to ensure customers receive appropriate advice and support.
• Ensuring that key performance targets are met and that all customer records are up to date.

About you

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.

We are looking for someone with:

• Experience of working with vulnerable people with a range of needs in a support capacity
• A genuine passion for working with people and be able to travel
• Good communication skills and the ability to engage with and respect the needs of vulnerable people
• Excellent team working skills with a creative flair and ability to think outside of the box
• Housing sector knowledge including housing benefit applications
• Strong IT and social media skills to manage and maintain administration and recording systems

Why Riverside?

One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

• Flexible work/life balance hours and shifts in Bedford Park region - Casual
• Award rate $36.18 per hour + Super + Paid KM's + Phone Allowance
• Accelerated career progression. Paid Training. Employee Benefits Program with discounts on Food, Clothing, Health and Well Being, Entertainment and more!

When was the last time you made a difference in someone's life?

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in the Bedford Park region  area.

Your day will include:

• Domestic Assistance: Assisting our Customers in cleaning their home, so they have a safe and beautiful place to live
• Helping our customers with meal preparation and shopping 
• Providing social support and transport to lifestyle activities

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 
• Flexible hours close to home as a casual employee.
• Your well-being is our priority! You can’t care for others if you don’t look after yourself.
• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.
• Accelerated learning programs to gain your professional qualifications (Cert 3).
• Paid CPR and First Aid courses.
• Paid Km’s, phone allowance and discounts on your car maintenance.
• Free uniform and a shoe allowance.
• Support at every step of your employment journey with KinCare.

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 
• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.
• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.
• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today!

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we will be performing a National Police Check/Right to Work, functional fitness assessment on your behalf, as well as confirming evidence of COVID vaccination.

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Activities Coordinator, you will ensure all our residents enjoy a stimulating, fulfilling and happy lifestyle. You will use your experience in the arts, theatre, music, hospitality and event hosting to create and implement a wide variety of daily activities and programmes for our residents to enjoy that also encourage wellbeing, socialisation and harmony throughout our care home.

If you have previous experience as a Lifestyle Coordinator, Activities Coordinator or a similar role in a care, community, leisure, hospitality or event management environment, come and join our family in our care home.

Reports to: Home Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Strong organisational skills, creativity, and the ability to think outside the box.
- Excellent communication skills and the ability to build relationships with residents, staff, and families.
- Knowledge of and experience in theatre, art, music, hospitality, and event hosting.
- Ability to lead group activities and manage volunteers.
- Ability to work independently and as part of a team.
- A high level of empathy and an understanding of the needs of elderly and disabled residents.
- Flexibility and adaptability to changing circumstances and schedules.



Qualifications required for the role

- A formal qualification in a relevant field, e.g. leisure, lifestyle, hospitality or event management, is an advantage.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Major duties and responsibilities include (but are not limited to):

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates
• Break down and clean assigned area when the meal is finished and return food to the kitchen
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room after meals
• Deliver meal trays to the patients' bedsides
• Brew coffee according to the number of servings required
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes
• Apportion other food items into standard serving sizes using the proper utensils and containers
• Make cold sandwiches using prepared ingredients and pack box lunches
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Sort, wash, peel and cut fresh fruits and vegetables
• Operate and break down equipment
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine
• Unload delivery trucks
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub the heavier cooking utensils
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area
• Performing other duties as assigned.

Work Schedule: schedule will be based on facility needs.
Position Description Title/PD#: Food Service Worker/PD99836S
Physical Requirements: Performs work requiring frequent lifting and moving objects weighing up to 50pounds. With an assistive device, employee is required to maneuver and push pallets and carts with weights up to 400 pounds, may be required to push or pull objects that require excreting up to 40 pounds of pressure to overcome the inertia to begin moving. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. This work may require climbing on ladders and the use of powered cleaning equipment. Work areas may become uncomfortably warm and noisy. The work area may be hazardous, due to potential for cuts using knives or sharp equipment, burns from ovens, loud noises from equipment, and danger of falling on wet or slippery floors. There is a danger of slipping on floors, which are wet from daily mopping or where food or beverage has been spilt. Employee may be exposed to extreme temperatures of the kitchen and the walk-in refrigerators and/or freezers. Employee may be exposed to various communicable diseases, and/or blood borne pathogens, body fluid, or other potentially infectious material.
Promotion Potential: Not Authorized

Notifications:

• This position is a Bargaining Unit position.
• THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on May 15, 2025. The initial cut-off date for referral of eligible applications will be on or about December 2, 2024 with subsequent reviews every other week as additional vacancies occur, or on an as-needed basis, until positions are filled. Please see the "What To Expect Next" area of the announcement which provides additional information on the referral process for this type of announcement.

Starting at $22.69 Per Hour (WG 4)