Total 1 Director/C-Level Customer Service job vacancies in Westfield, Massachusetts

The Assistant Section Chief is responsible for managing Provider schedules and leave. This person is responsible for Provider onboarding, education and training. He or She will resolve front line clinical care questions and/or concerns. The Assistant Chief will collaborate with the Service Line Manager to develop performance expectations for Physicians and complete annual proficiencies including Pay for Performance, FPPEs and OPPEs. Work closely with the Primary Care (PC) Service Chief to determine appropriate MCA labor mapping, panel size and PCMM FTE. This incumbent is required to work with other clinical services such as Specialty Care, Radiology, Mental Health, Laboratory, Urgent Care as well as GEC/CLC. Develop and supervise clinical education programs for PC Providers and Trainees. Participate in groups created for PC Leadership including VISN and National calls when the Service Chief is absent. He or She is required to travel to CBOCs on a regular basis as well as travel to conferences and meetings. This position will be 40% Administrative Duties and 60% Clinical Duties. This position may be required to cover intermittently, PACT teams and same day services as a gap and float Provider. Other duties as assigned.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Education Debt Reduction Program (Student Loan Repayment): This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting



Work Schedule: Monday - Friday (7:30a - 4:00p)