Total 5 Director/C-Level Customer Service job vacancies in D14 Geylang, Eunos

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Manage new Data Center project execution for Regional green and/or brown field projects
• Execute end to end project initiation process
• Development of project master program, project charter and set up project processes
• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.
• Translate business requirement/plan into executable project deliverables
• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.
• Lead project tender and administration processes
• Timely and accurately reporting of project progress and expenditure to management
• Oversee the entire project lifecycle, from conceptual design through construction and commissioning, ensuring timely and budget-compliant delivery.
• Develop project timelines, resource allocation plans, and risk management strategies.
• Day to day construction oversight to ensure the project is executed complying with EHS requirement.
• Assist in researching new technologies that could apply to new DC or to enhance current DC
• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)
• Lead cross-functional teams in the development and engineering of new data center projects, ensuring alignment with business goals and strategic initiatives.
• Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.
• Define and implement best practices, standards, and processes for data center design and development.
• Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.
• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)
• Collaborate with engineering teams to create innovative designs for electrical, mechanical, and structural systems that meet operational needs and efficiency targets.
• Ensure compliance with respective country local codes, industry standards, and environmental regulations throughout the project lifecycle.
• Oversea travel & long stay to support project development when required.

Skills for Success

• Minimum 10 years of relevant work experience in data center engineering, project management or construction management with proven track records in green and/or brown field data center projects.
• Bachelor degree in Engineering, Project Management, Construction Management or Architecture.
• Proven track record of successfully managing large-scale data center development projects from inception to completion.
• Preferable with LEED accredited professional.
• Familiar with Data Center risk redundancy configurations and requirement
• Familiar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)
• Possess good leadership, team player and good problem-solving skills.
• Resourceful and excellent problem-solving skills, timely escalation to superior.
• Possess good communication skills in English and with attention to detail
• Good communication in English and negotiation skills
• Good financial knowledge to oversee project cost control and management
• Excellent leadership, communication, and interpersonal skills with the ability to influence and motivate teams.
• Strong analytical and problem-solving abilities, with a proactive approach to risk management.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

RESPONSIBILITIES

1. Financial management and supervision

· Preparation, in conjunction with the finance manager, the management team and the ED, of the annual budget, reviewing the budget with the Treasurer and Chairman, and completing the budget process

· Managing and leading, in conjunction with the marketing and communications team, the ED and Chairman, the preparation, finalisation and communication of the annual report

· Managing, in conjunction with the finance manager and the auditors, the preparation and completion of the annual audit and the audited account; leading and managing the audit, in conjunction with the finance manager and the ED

· Reviewing and executing the recommendations of the auditors, in conjunction with the finance manager, the ED and Treasurer, and reporting the recommendations and action plans to the Board

· Preparing, for review by the ED and the Treasurer, the quarterly financial reports for the Board, and distributing the approved reports to the Board

· Supervising receipts, payments and deposits in the bank

· Supervising operating expenses and capital investments

· Supervising other financial reporting

· Assisting ED to operate within the budget and optimise resources and the allocations of resources.

2. Corporate governance management and supervision

· Preparing, in conjunction with the Chairman, and managing the annual schedule of Board meetings, AGM and Board strategy meetings

· Arranging, in conjunction with the Chairman, the Board meetings, and working with the company secretary to arrange the AGM

· Preparing and finalising, in conjunction with the company secretary, the AGM meeting agenda, resolutions, minutes and other AGM documentation

· Preparing and finalising, in conjunction with the Chairman, the Board meeting and the annual Board strategy meeting, agenda, resolutions, minutes and presentation slides; and managing following up action items

· Preparing and finalising, in conjunction with the company secretary, the annual returns, reports and documentation required by ACRA and the Charity Commissioner

· Managing and meeting the requirements and documentation of the IRAS

· Working, in conjunction with the management team, the ED and the Board on full compliance with statutory requirements

· In respect of the public donations, including (without limitation) fundraising events, overseeing the integrity, security, reporting and compliance with processes and procedures

· Overseeing the integrity, security and compliance in respect of the grants, and project and programme funding processes and procedures

· Reviewing every two (2) years and (if sought fit) suggesting amendments to WE CARE's policies, in conjunction with the management team and the ED, and presenting amendments to the Board for consideration and approval

· Ensuring, in conjunction with the ED, full compliance with statutory, legal, donor, funding, charity, financial, tax and legal requirements.

3. IT management and Cybersecurity

· Reviewing, negotiating, renewing and completing contracts with IT vendors

· Managing IT vendors

· Creating and managing the IT budgets and IT grants and funding

· Managing, tracking and auditing the software and hardware owned or operated by WE CARE

· Managing the security and integrity of information and information systems

· In conjunction with the ED, the communications and marketing team and the management team, recommending and implementing upgrades and new systems and software, to improve operations, management, and reporting requirements

4. PDPA management and DPO duties

· Reviewing annually, the PDPA policy, notices, processes and procedures in conjunction with the ED, and presenting amendments to the Board for consideration and approval

· Performing the tasks of the Data Protection Officer

· Keeping abreast of PDPC guidelines and changes to the PDP Act and regulations relevant to WE CARE

· Providing training to all staff and managers on the PDPA policy, processes and procedures

· Responding to and managing PDPA audits

5. Human resources (HR) management and supervision

· Supervising and managing the finance and administrative team

· Periodically reviewing HR processes and procedures and presenting recommendations to the ED

· Reviewing, in conjunction with the management and the ED, HR requirements, with a view to making recommendations on hiring staff and managers to the ED

· Implementing and assisting managers and the ED to implement hr processes, including, without limitation, processes relating to: reviewing resumes / curriculum vitae, and attending interviews of non-clinical staff and managers and providing service contracts; performance reviews; disciplinary action; annual discretionary bonuses and salary increments; job grades; managing and assisting with staff and management grievances and suggestions; managing and assisting with disputes and differences between staff/management; initiating, collecting and reporting to the ED on the results of annual staff and management surveys of job satisfaction, pay, management and processes at WE CARE

· Initiating and planning, with the ED, staff engagements and celebrations, to foster a sense of identity, culture, pride and job fulfilment; and to assist with the staffs' and managers' alignment with WE CARE's vision, mission and share values

· Initiating and planning quarterly communications with staff and management to update them on WE CARE's plans and to report on progress of existing plans

· Initiating, planning and implementing with the ED, the annual work plan and strategic review in October of each year, in preparation for the budget

· Becoming involved in and supporting events for staff, service users, donors and others

· Providing support for the execution of fundraising activities, in conjunction with the fundraising manager, the ED and the Board

6. Facilities management

· Manage and maintain all aspects of the WE CARE facility, including, without limitation, rental, utilities, lighting, air conditioning, ventilation, furniture and other fixtures and fittings; being supported by the Administrative team

· Initiate planning for additional space and, in conjunction with the ED, execute the plan

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Direct Supervision of:

· Finance/HR/Admin Manager

· Admin Executive

· Appointed external financial, IT or facilities suppliers or consultants.

Key deliverables

· Ensure good governance and transparency practices.

· Track governance & organizational performance standards for fulfilling our mission.

· Maintain, update and implementation of HR, operational & governance policies.

· Meeting financial goals while ensuring fiscal integrity.

· Secretariat support to the Board of Directors

· Accurate and timely submissions of monthly/quarterly/annual management reports or funding reports/accounts to key stakeholders, including the Board or funders.

· Annual budget planning and management

· Yearly Financial Statements & governance report

The Assistant Director of CISS is responsible for leading and managing a core department dedicated to enhancing the lives of Deaf and hard-of-hearing individuals through the provision of comprehensive support services. The Assistant Director of CISS is responsible for the overall leadership, management, and strategic direction of the Community Integration Support Services (CISS) department, comprising Community Services (CS), Itinerant Support Services (ISS), and Hearing Care Centre (HCC). This role requires key attributes in programme management, grant management, leadership, financial budgeting and management, new projects, risk management, compliance and strategic planning to ensure the effective delivery of the services rendered by SADeaf.

Key Responsibilities:

Strategic Leadership:

Implement a comprehensive CISS strategic plan aligned with the organisation's mission, vision, and values. Foster a culture of innovation and continuous improvement within the department.

Operational Management:

Oversee the day-to-day operations of CISS, ensuring efficient and effective service delivery. Develop and manage the CISS budget, allocating resources optimally to achieve programme goals. Establish and monitor key performance indicators (KPIs) to measure programme effectiveness and identify areas for improvement. Ensure compliance with relevant authority regulation, and policy requirements.

Team Leadership:

Build, develop and lead the CISS team through effective recruitment, training, and mentorship. Developing staff expertise in Deaf and hard-of-hearing cultural competency. Create a positive and inclusive work environment that fosters employee engagement and satisfaction. Provide regular performance feedback and coaching to support employee growth and development.

Programme Implementation:

Oversee the implementation and evaluation of CISS programmes and services to meet the evolving needs of the Deaf and hard-of-hearing community. Collaborate with external stakeholders and Deaf community to identify service gaps and develop solutions to programmes. Ensure programmes are aligned with best practices in the field. Monitor programme outcomes and make necessary adjustments to improve effectiveness.

Stakeholder Management:

Build and maintain strong relationships with funders, partners, government agencies, community organisations, corporate companies and other stakeholders. Represent CISS at relevant meetings, and community events. Collaborate with external organisations to leverage resources and expand service delivery.

Risk Management:

Establish, implement and review risk management processes in events and programme management including the area of service to clients such as violence, self-harm and suicide. Perform regular risk assessments to identify potential shortfalls to CISS operations and develop mitigation strategies.

Data Management and Reporting:

Design and oversee the collation, analysis, and reporting of programme data such as client demographics and programme utilisation to the Community Services Committee for decision-making. Prepare periodic and ad hoc management reports on programme performance, outcomes, and impact to the clients served. Utilise data to identify trends, measure programme effectiveness, and allocate resources efficiently.

Requirements:

• Degree holder, preferably with a Master's degree in social work, special needs education or a related field.
• Minimum of 7 years of experience in management and leadership roles, preferably in the non-profit or social services sector.
• Demonstrated experience in programme development, implementation and evaluation.
• Possess financial management and budgeting skills.
• Excellent communication, interpersonal, and relationship-building skills.
• Preferably with knowledge of Deaf culture and sign language.

Description of CISS programme in Singapore Association for the Deaf (SADeaf)

CS: This section serves clients with hearing loss from birth till old age in all areas including early intervention (for children needing sign language to communicate), education, employment, financial assistance and the elderly.

ISS: This section serves students with hearing loss from pre-primary, to primary and to secondary schools, including the institution of higher learning. Students with hearing loss are supported for case management, learning support and speech and language therapy.

HCC: The SADeaf Hearing Care Centre provides free hearing tests to members, sale of assistive devices and support for financial assistance for needy clients.

Only shortlisted candidates will be notified.

On behalf of our client who is in chemical industry, we are looking for a suitable candidate to join them as Chief Financial Officer (CFO).

Responsibilities

• Providing leadership, direction and management of the finance and accounting team
• Providing tactic recommendations to the Managing Director
• Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
• Responsible for the internal control functioning well and the company’s operations being in full compliant with rules and regulations by the Singapore government
• Establishing and/or enhancing relationships with external parties and stakeholders
• Collaborating with HQ’s management team

Requirements

• Minimum 10 years experience in accounting with proven leadership skills
• Singapore Chartered Accountant
• Familiar with IFRS
• Hands-on experience in SAP
• Understanding China's GAAP is an added advantage
• Integrity, teamwork spirit, and pro-active work attitude
• Good command of English and Mandarin

EA License : 10C3884

Job Overview:

The AD/CWD reports to the Senior Director of the Centre for Workplace Development (SD/CWD) and is part of the CWD leadership team which ensures that Workplace Grants and Programmes undertaken by CWD are effectively delivered.

Responsibilities and duties:

• AD/CWD is a people manager role thus will be expected to exercise leadership and performance management.
• Assists the SD/CWD to ensure that CWD delivers its commitments/Key Performance Indicators (KPIs) within budget and in a timely manner.
• Provides guidance and coaches junior team members in their work deliverables.
• Engages internal and external stakeholders to identify emerging workplace issues/challenges; and proposes solutions and interventions.
• Able to comprehensively complete a government tender document including budgeting and risk assessment (if needed).

Qualifications:

• A recognized Degree holder.
• Familiarity with workplace grants, programmes and tripartite initiatives be an advantage.
• At least 5 years of relevant working experience in a people manager role.
• Able to work independently and collaboratively.
• Processes strong communication skills, interpersonal skills, and negotiation skills.