Total 599 Manager level Customer Service job vacancies in West Palm Beach, Florida

The Complex PACT Care Manager RN provides coordination and transition of care across the continuum of care in a variety of outpatient settings, which include but are limited to, clinics, Ambulatory Surgery & Diagnostic Procedure areas, Telehealth service environments, and Care Coordination organizations.

The Complex PACT Care Manager RN provides patient centered care during face-to-face encounters or through a variety of telecommunication strategies and often establish long term relationships. During each encounter, the Complex PACT Care Manager RN focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, performing procedures, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes. The Complex PACT Care Manager RN, acting as a partner and advisor, assists and supports patients and families to optimally manage their health care, respecting their culture and values, individual needs, support in self-management, health goals and treatment preferences. They facilitate continuity of care using the nursing process, multidisciplinary collaboration, and coordination of appropriate health care services and community resources across the care continuum.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday) Flexible to meet needs of organization
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $67,433 Per Year (VN 00)

The Nurse II RN is a proficient nurse who understands a situation as a whole and perceives its meaning in terms of long-term goals. The proficient nurse learns from experience what typical events to expect in a given situation and how plans need to be modified in response to these events. The Nurse II RN demonstrates performance and leadership in delivering and improving holistic care through collaborative strategies with others. They are self-directed and have a global understanding of how their area(s) of responsibility support the system's mission and vision. They demonstrate sound decision-making and judgment and possess excellent interpersonal and collaborative skills.

The registered nurse provides care and counseling of persons to promote and maintain health and the prevention of illness and injury based upon the nursing process, which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling, provision of care supportive to or restorative of life and well-being, and executing medical regimens, including administering medications and treatments prescribed by a licensed or otherwise legally authorized provider. The nurse's primary commitment is to the patient, whether an individual, family, group, or community. The staff nurse interprets the philosophy and goals of the Nursing Service to others in the work setting; functions within established guidelines and demonstrates the ability to work effectively and develop therapeutic relationships with patients, their families and other professional and supportive personnel who provide patient care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday) Flexible to meet needs of organization
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $67,433 Per Year (VN 00)

An exciting opportunity has arisen for a manager with experience in business support, finance, and analytics to join Children's Commissioning. This pivotal role offers the chance to shape a growing data and analytics function, driving strategic decisions and delivering impactful transformation.

Here at West Sussex County Council, we are ambitious for all our children and young people, and we are committed to improving our services. The recent Ofsted report of Children's Social Care shows how far we've come, and we continue to drive forward our 'Children First' improvement plans.

You will join us as at a key time on our journey where investment in the commissioning workforce is at an all time high. Children's Commissioning is responsible for ensuring children, young people and their families have access to the right services at the right time.

The Opportunity

Salary: £58,131 to £61,445 per annum
Contract Type: Permanent
Working Pattern: Full time - 37 hours per week, Monday - Friday
Location: Based at County Hall, Chichester or Bridge House, Worthing with hybrid working available and to be discussed at interview.

Interview Date: 19th December 2024, to be held in Worthing

Do you have extensive experience of Analytics and Finance in a Commissioning environment?

Do you have excellent people management skills and can lead and inspire a team?

Can you work at pace and manage competing demands effectively?

If you answered yes to all the above and want to make a difference to the children in your community, then we have the job for you…

As the Service Manager for Business Support and Analytics you will:

• Develop and implement a forward-thinking data and analytics strategy aligned with organisational priorities.
• Build and lead a high-performing data and analytics team, establishing clear structures, processes, and a culture of collaboration.
• Oversee and manage the robust financial operations of children's social care, ensuring compliant spend and accurate financial forecasting.
• Deliver digital transformation, leveraging data to drive strategic commissioning and innovation.
• Enhance reporting capabilities, ensuring insights are actionable and influential at all levels.

You will also support with projects alongside external service providers and internal teams to develop key areas of our business.

You will bring:

• Proven leadership experiencein data and analytics, ideally within a matrix management structure.
• A strong track record of building and developing teams, creating clear pathways for success.
• Expertise in designing and implementing strategiesthat maximise the impact of data.
• Experience managing digital transformation programmesthat improve processes and outcomes.
• Excellent communication skills, with the ability to influence stakeholders and foster collaboration
• Extensive experience in finance and/or procurement operations, including both internal/external spend, forecasting and demand management.
• Organisational and administrative skills to support and manage a customer focused business support team.

For more information on all the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Benefits

For a full list, this can be found at our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05465.

• Plans, coordinates, and directs helicopter operations in support of mission requests.
• Directs helicopter crewmember duties.
• Directs aviation mission planning including briefings of pilots, contract personnel and crews on mission requirements.
• Participates in and may direct helicopter operations to include accompanying pilot on flights, provides radio communications to dispatch and or ground firefighter
• Directs aviation safety processes in coordination with pilot.

Starting at $63,867 Per Year (GS 9)

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

Clinical Care Manager - Aged Care

Progress with purpose at one of Australias largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent Full-Time opportunity at Sunbury, VIC!

About the role


 

The Clinical Care Manager partners with the Home Manager to foster an environment where residents feel valued and respected. Leading the Clinical Care team, the role emphasizes understanding residents' unique identities, cultures, and goals. Join us in creating a compassionate community where every individual matters!


 

Your main duties will include:


Managing and mentoring RNs and other clinical staff
Ensuring that our residents receive the highest quality of care and service
Providing expert advice and guidance on clinical matters
Developing and implementing policies and procedures that promote

... Click here to view more detail / apply for Clinical Care Manager

Join our team in Milestones Early Learning Armidale!
Join our team in Milestones Early Learning Armidale!
Support our experienced Centre Manager and friendly team by leading the way in early childhood education - where every child's journey matters!
We are seeking a passionate and experienced ACM for our 90-place centre
Affinity Advantages

50% discount on childcare fees from your first day.
Scholarships for Bachelor or Master's degree in early childhood education.
Extensive training and development opportunities, with 50% of our promotions from within.
Access to Affinity Learning Academy fully funded and accredited Leadership and Management courses, to advance your career.
Career progression opportunities to work towards a management role e.g. Centre Manager/ Senior Centre Manager/ Area Manager/ Quality Advisor.
30% discount on 12-month membership with Goodlife or Fitness First.
Benefit from wellbeing initiatives with partners like TELUS Health, Bupa insurance benefits, and discounts
... Click here to view more detail / apply for Assistant Centre Manager

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

About The Role
Are you a positive role model with excellent leadership skills, where respect and dignity are at the centre of your values? Are you looking for the next step in your care career? If so, then this could be an ideal opportunity for you….
HC-One will support you to take your career to the next level. In return for your hard work, dedication and commitment, we will provide you with everything you need to move forward and take the next step to Care Manager and beyond. With your previous care experience, you will be leading our care team to provide personalised care, meeting and exceeding our resident’s expectations.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Manager we will invest in you and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

01st November,

Join our newest property at UniLodge Kensington
Drive an outstanding resident experience and contribute to our great culture
Permanent Full Time, 38 hours across a Monday to Friday roster
At UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealands leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, were seeking people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
   
What role will you play
   
As the Customer Service Manager, you will be responsible for leading the front-line team in the efficient and effective
... Click here to view more detail / apply for Customer Service Manager ? UniLodge Kensington

-Sponsorship/Switch is NOT AVAILABLE



-Candidate must have a full UK Drivers License

-Must have minimum 1 year Team leader experience in the care sector



Full time days - 37.5 hours a week every other weekend included

Day shifts - 8am-8pm

Some half shifts included



Chantry House - Worthing - BN13 1QN





At Liaise, we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Team Leader who believe in our vision to ensure that every person we support leads a happy, purposeful life.

An ideal opportunity for an experienced Support Worker or Care Assistant to take the next step in their career.

What you will be doing:


Acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals.
Ensure good team working.
Motivate, support and mentor the staff when needed.
Organising staff allocations and breaks
Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.


What we would like you to have to be able to do it:


Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Successfully completed NVQ Level 3 in Adult Social Care (or equivalent)
Achieves all Health & Safety standards


What we will provide if you join our fabulous team:


Market leading pay rates
Length of service leave (up to five extra days holiday)
Fully funded Blue Light Discount Card
Access to Wagesteam – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2 x salary)




If you feel you would be a suitable candidate for the Team Leader position, please feel free to apply and one of our dedicated Recruitment team members will be in touch.

We are an equal opportunities employer and welcome, and encourage, applications from all backgrounds – we are happy to discuss any possible reasonable adjustments. Please note the Support Worker role is subject to an enhanced DBS check.

A client within the public sector based in the West Yorkshire is currently recruiting for a Capital Delivery Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within the public sector environment.

The Role

Key purpose of the role is to lead and manage land and commercial negotiations for live projects within your function and represent at key partnership meetings.

Key responsibilities will include but not be limited to:

• Provide a source of intelligent lead advice on a wide range of operational, commercial, land and development delivery strategies and approaches.
• Work in partnership with external partners to achieve joint objectives. This to include, but not limited to, ensuring scheme development aligns with partner delivery frameworks and wider local and regional aspirations for economic growth and regeneration.
• Take a leading role in the development of business cases, ensuring alignment with strategies and policies
• Build mutual respect and trust with internal and external colleagues and Delivery Partners, managing the information flows between the directing and delivering levels of the project(s).

The Candidate

To be considered for this role you will require a degree or equivalent minimum BTEC HND/HNC in the field of engineering, construction/project management.

It will be essential to be in experiences in the below:

• Experience of leading and managing land and/or property developments, along with commercial negotiations for either major housing, regeneration or placemaking capital projects.
• Experience of managing commercial contracts and negotiations, which could include property acquisitions, leases, legal security and overage and knowledge of legal complexities of site assembly to bring forward delivery of capital works.
• Ability to negotiate and take a commercial approach to the management of devolved funding to third parties, whilst working partnership to achieve results.

The client is looking to move quickly with this role and as such are offering £48,000 - £54,000 p/a.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

About Ablepoint:
Ablepoint is a leading provider of NDIS services, committed to empowering individuals with disabilities by delivering high-quality, person-centered support. Our company values integrity, collaboration, and compassion, and we are looking for a dedicated NDIS Compliance Manager to ensure we continue to meet the highest standards of care and compliance within the National Disability Insurance Scheme (NDIS).

Position Overview:
The NDIS Compliance Manager will be responsible for ensuring Ablepoint meets all regulatory, legislative, and quality standards required by the NDIS. This position will oversee compliance activities, manage audits, and work closely with internal teams to maintain a high standard of service delivery for all participants.

Key Responsibilities:
Compliance Management: Ensure Ablepoint meets all relevant NDIS quality and safety standards, ensuring full compliance with NDIS rules, policies, and regulations.
Audit and Reporting: Lead and coordinate NDIS audits, internal and external, and assist in preparing and submitting compliance reports to the NDIS Commission and other stakeholders.
Policy Development & Implementation: Develop, implement, and update internal policies and procedures to ensure NDIS compliance across all service delivery areas.
Training and Education: Provide ongoing training and support to staff on NDIS compliance requirements, fostering a culture of continuous improvement in compliance and quality.
Incident Management: Ensure effective management of incidents, complaints, and feedback, addressing any non-compliance issues promptly and implementing corrective actions.
Stakeholder Engagement: Collaborate with NDIS participants, families, support coordinators, and external providers to maintain compliance standards and ensure quality outcomes.
Monitoring and Improvement: Regularly monitor compliance performance and report findings to senior management, identifying areas for improvement and assisting in the implementation of corrective actions.
Skills and Experience:
Strong understanding of NDIS policies, guidelines, and quality standards.
Previous experience in NDIS compliance, quality assurance, or related roles.
Demonstrated ability to manage audits and maintain detailed documentation and records.
Knowledge of relevant legislative and regulatory requirements related to the NDIS.
Excellent communication and interpersonal skills to engage with stakeholders effectively.
Strong organizational and problem-solving abilities.
Ability to work autonomously and as part of a team.
Relevant qualifications in compliance, risk management, or disability services (desirable).
Benefits:
Competitive salary package.
Opportunity to make a significant impact in the lives of NDIS participants.
Supportive work environment with professional development opportunities.
Flexible work arrangements.

How to Apply:
Please submit your resume and a cover letter outlining your experience and suitability for the role

Complex Care Service Manager

Wolverhampton - Office and field based with shared on-call requirement

£30000 to £35000

Are you a dedicated and experienced care professional ready to make a real difference?

We're seeking a dynamic Complex Care Service Manager to join our established team in Wolverhampton. You'll play a crucial role in providing exceptional care to individuals with complex needs, enabling them to thrive in their own homes

What You'll Do:

Lead with Compassion: Oversee the delivery of high-quality care, ensuring the well-being of our service users.

Develop and Empower: Mentor and support a team of dedicated care professionals, fostering a positive and supportive work environment.

Ensure Excellence: Maintain the highest standards of care, adhering to all relevant regulations and guidelines.

Effective Management: Manage complex care packages, including risk assessments and care planning.

Strong Communication: Build strong relationships with service users, families, and healthcare professionals.

Administrative Proficiency: Efficiently manage administrative tasks, including record-keeping and reporting.

What You'll Need:

Proven Experience: Previous experience in complex care, ideally within a home care setting.

Qualifications: Level 3 in Health and Social Care or equivalent.

Clinical Expertise: Knowledge of complex care needs, such as tracheostomy, ventilation, bowel care, and PEG feeding.

Leadership Skills: The ability to inspire and motivate a team.

Strong Communication: Excellent verbal and written communication skills.

Reliable Transport: A full UK driving license and access to your own vehicle.

What We Offer:

Competitive Salary: £30,000 - £35,000 per year.

Career Progression: Opportunities for professional development and advancement.

Supportive Team: A friendly and collaborative work environment.

Rewarding Work: The satisfaction of making a real difference in people's lives.

Ready to Make a Difference?

If you're passionate about providing exceptional care and ready to take on a challenging and rewarding role, apply now!

Job Summary:

The Business Development Manager (BDM) for Corporate Services will be responsible for driving growth by identifying new business opportunities, establishing and expanding relationships with key clients, and building a strong network of leads. This role involves identifying market trends, understanding client needs, and developing tailored solutions to meet corporate service demands. The ideal candidate will be a self-starter with excellent networking abilities, capable of independently sourcing and nurturing leads while contributing to the overall strategic goals of the business.

Job Responsibilities:

• Handle walk-in, phone or email inquiries promptly and professionally
• Identify and generate new leads through personal networks, referrals, industry events and digital platforms
• Build and maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling services
• Follow up on inquiries, quotations, and proposals to close deals effectively
• Serve as the main point of contact for key clients, providing ongoing support and ensuring satisfaction
• Meet or exceed sales targets and KPIs by driving new business and expanding existing accounts
• Work closely with internal teams (service delivery, operations and finance) to ensure smooth client onboarding and service delivery
• Assist in marketing, partnership, and collaboration activities in order to generate new leads

Skills & Qualifications:

• Proven experience in business development, sales or corporate services
• Strong ability to network, build relationships, and generate leads independently
• Excellent communication, negotiation, and presentation skills
• Knowledge of corporate services industry trends and market dynamics
• Able to work independently, prioritize tasks and meet deadlines
• A proactive, goal-oriented and result-driven attitude