Total 349 Manager level Customer Service job vacancies in Lincoln North IPBT and Grantham IPBT, LN1 1FS

Perth







The time to join Synergy has never been more exciting because youll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by . We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia. Synergy is proud to be Western Australias largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the




... Click here to view more detail / apply for Manager Customer Business Readiness

05th November,
Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other SCC have an exciting opportunity for an experienced leader, in the new role of  Regional Clinical Support Manager - West,  to provide assistance in ensuring the delivery of high-quality care and compliance with accreditation standards across multiple Residential Aged Care Homes located in the Western Downs region. What can Southern Cross Care offer you?

Competitive salary package benefit of NFP salary sacrifice options
Hybrid work environment
Financial support programs
Supportive organisation with great staff culture
Ongoing individualized training and mentoring programs
Employee Assistance Program for employees and their families
Purpose driven organisation making a real difference
About the role Working collaboratively with the Regional Operations Managers, in this role you will 
... Click here to view more detail / apply for Regional Clinical Support Manager ? West

The incumbent is a first level-nursing manager for Ambulatory Care in Community Based Out-patient Clinics (CBOC) or Health Care Center. He/she functions under the direction and guidance of the Chief Nurse (CN) in providing clinical and administrative leadership. He/she uses the nursing process to achieve identified goals for the Health Care System as a nursing leader.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards

• The NM holds responsibility for implementation of the Vision, Mission, and Values of the Fayetteville NC VA Coastal Health Care System within his/her defined areas of responsibility.
• He/she is fully engaged in the administrative and clinical nursing practice characterized by both increased complexity of clinical decision making and enhanced skills in nursing management/leadership.
• He/she provides leadership in the day-to-day operations and input as an influencer in the strategic planning process for the attainment of organizational goals.
• The NM keeps staff informed of Clinical/Administrative goals through facilitating both vertical and horizontal communications in a timely manner.
• The incumbent provides timely information regarding emergencies, unusual occurrences or issues impacting nursing practice or operations to the Chief Nurse, Deputy Associate Director Patient Care Services and/or the Associate Director of Patient Care Services
• He/she provides direct supervision of nursing personnel in their defined area of responsibility and evaluates their performance and competency.
• The incumbent is knowledgeable concerning the counseling/disciplinary process; works closely with the Human Resources representative and seeks assistance as needed keeping their supervisory abreast of actions
• The NM is responsible for all issues affecting nursing including, but not limited to: standards of practice, credentialing, training, functional statements, position descriptions, proficiency reports (timely and complete), performance appraisals (timely and complete), ensuring staff follow policies, procedures, and protocols. May be called upon to edit, format, update the same as required.
• He/she ensures/supervises appropriate orientations, educations, and continuing professional development of nursing personnel
• The NM assumes responsibility for staffing and scheduling of permanent and supplemental nursing staff, ensuring all assignments reflect appropriate utilization, compliance with staffing guidelines, and the Joint Commission Standards.
• The NM is fiscally responsible and participates with the Chief Nurse in planning and monitoring the budget including overtime expenditures/trends
• He/she allocates available resources to promote efficient, effective, safe, and customer focused care. The incumbent serves as a role model coaching and supporting staff in critical thinking in professional nursing practice. He/she fosters an environment conducive to learning and provides educational experiences for nurses.
• The NM facilitates an environment of interdisciplinary collaboration and collegial relationships; promotes peer review.
• The NM has a responsibility to ensure an environment conducive to retention / recruitment of highly competent nursing staff of diverse backgrounds. He/she directs practice according to established policies, standards of care, and standards of practice. He/she monitors/ ensures nursing practice and operations are compliant with all applicable local, VlSN, and/or State/National standards, policies, statutes and regulations.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday;
Duty hours: 8:00am -4:30pm
Compressed/Flexible: Not available
Telework: Not applicable Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $104,183 Per Year (VN 00)

We are looking for a Full Time Permanent Head Chef to join the team in our Restaurant in Garden Wise Garden Centre.

Our competitive rates of pay range are dependant on experience.

The hours for this role are 45 per week over 5 days. All positions include weekend working so flexibility is a must. However we have the added benefit of no evening work and no split shifts. Our Centre is closed on Christmas Day, Boxing Day and New Year's Day which means time with the family on these important days.

Our restaurant boasts an impressive menu serving the highest quality, mouth-watering dishes using the best local produce along with sweet treats and home baking from our on-site bakery. We are looking for an enthusiastic and highly experienced Chef who will relish the prospect of working in this fantastic facility.


The Role

As the Head Chef, you will lead to team in all areas of food production. A true foodie, you will bring your personality to the kitchen inspiring and motivating your team passion to produce freshly cooked, fabulous food.

Along with the Restaurant Manager you will be responsible for the overall restaurant operation to drive sales, maintain operating standards, develop the restaurant team, and deliver a fantastic experience for our customers.

What you will be doing as a Head Chef?


Lead the daily operation of the kitchen, you will be ‘hands on’.
Plan menus and daily specials within company framework.
Plan and manage the chef and kitchen team in the preparation of all meals.
Monitor stock levels and manage stock orders and carry our weekly stock count to ensure GP targets are achieved.
Manage the cleaning of equipment and working areas to the highest food hygiene standards.
Plan rotas and holidays to meet service level requirements
Work closely with the Restaurant Manager to achieve the highest and standards, service and sales.


What makes you our perfect Head Chef?


Successful and experienced Head Chef with the ability to manage a large team and significant peaks in service.
Friendly, with an engaging personality and a genuine love for customer service.
Strong communicator who can motivate and develop their team to deliver with enthusiasm and great personality.
Knowledgeable in Food Hygiene and Health and Safety requirements.
Commercially aware to achieve sales and profit targets.
Passion for delivering the highest quality food and service.


The benefits!


Competitive rates of pay
Healthy work/life balance with no evening work
Access to 100s of retail and lifestyle experiences and discounts
Health Cash Plans
Generous staff discounts
6 weeks Annual Leave per year
Free Parking


Sound Interesting?

If you think you’ve got what it takes and would like to join our team as a Head Chef, please click 'Apply’ now.

Job No:
North QLD
Permanent Full Time
Call Centre, Insurance
Pay Band 6













Permanent role
Exciting opportunity to play a lead role in the opening a new regional site for the Suncorp Group
Contribute to a strong collaborative and supportive culture
Collaborate across the AAMI, Suncorp & GIO National Centres to build consistency of operations and that best practice is applied to the day-to-day running of our inbound contact centres
Work from home and office
Townsville location opening early

The purpose of this crucial role is to be the Contact Centre Manager in our new Townsville regional hub for the Suncorp Group. This role sets the tone and culture for our business and




... Click here to view more detail / apply for Contact Centre Manager

Job Description


Are you in North Brisbane and looking for a new job where you can:

Make a real difference in someone's life
Help shape the future of young people in the local community
Show your passion and build connections that can last a lifetime

The Opportunity We are looking for passionate Senior Youth Workers and Residential House Managers to work directly with young people who are vulnerable and in need of assistance. You will be the person in their lives to help them build life skills, healthy attachments, and most importantly be there for them when they need you the most. You will work through tough times and challenges together, knowing that the ultimate outcome is guiding them to live a fulfilled and independent life. Advocating for a young person's sense of belonging while encouraging their independence is

... Click here to view more detail / apply for Residential House Manager (Out of Home Care) ? North Coast

Service Care Solutions are recruiting a Registered Manager for a Residential Care Home in Selby Yorkshire.

Salary: £55,000 per annum
Hours: 40 hours per week, full-time Monday - Friday

As the Registered Manager, you will play a key role in ensuring the highest standards of care and safety are maintained while supporting a compassionate and effective service. Your responsibilities will include:

• Leading the service to meet and exceed CQC standards, ensuring safety, excellence, and high-quality care across all areas.
• Overseeing the induction, training, and development of new staff, promoting the re-enablement principles to support individuals in maintaining independence.
• Setting clear expectations for staff to ensure consistent service excellence, performance, and knowledge.
• Managing service operations, including planning, work allocation, and maintaining accurate documentation.
• Handling safeguarding issues, complaints, and concerns, ensuring they are addressed promptly and effectively.
• Ensuring compliance with policies, procedures, and regulations, including health and safety, dignity, equality, and confidentiality.
• Using performance data and reports to drive quality improvement and implement recommendations for service growth and efficiency.
• Collaborating with senior managers to develop and maintain the service's continuous improvement plans and risk management processes.
• Promoting the service to referrers, partners, and stakeholders, cultivating effective working relationships to support business growth.
• Leading assessments for new service users, developing and reviewing care plans to meet their goals and outcomes.

The home is a wheelchair-accessible care home located in a peaceful residential area in Selby. We are a dementia-friendly home, providing care for up to 31 individuals in a vibrant and supportive environment. Facilities include 15 ensuite rooms, accessible bathrooms, and areas for outdoor enjoyment.

Qualifications & Experience Required:

• A relevant degree or equivalent qualification (i.e. NVQ 4/5 in Healthcare Management).
• Previous experience as a Registered Manager with strong operational and organisational management skills.
• Experience in leading teams, conducting appraisals and supervisions, managing budgets, and using rostering software.
• A proven track record in achieving full CQC compliance and leading services through inspections.
• Creative problem-solving skills and a passion for delivering high-quality care.
• Highly motivated to ensure the service remains efficient, safe, and of the highest standard.

If you're ready to make a difference in a well-established care home and lead a dedicated team, apply today!

Customer Service Team Leader
Location: Gosforth (Hybrid working - fully on-site during training)
Hours: Monday - Sunday, 35 hours per week
Salary: £25,600
Contract: 6-month contract (January start)

Are you passionate about delivering exceptional customer service? Do you have experience handling complex financial queries, particularly in the areas of credit cards and savings? If you're ready to take the next step in your career, we want to hear from you!

I am recruiting on behalf of a leading financial services company, which is expanding its team. In this role, you will lead a team to support customers with credit card and savings-related issues, especially in fraud cases, ensuring their accounts remain secure and protected.

What Will You Be Doing?

• Lead and motivate a team to deliver outstanding customer service through phone, email, and chat support.
• Respond to customer inquiries regarding credit card and savings accounts, transactions, and financial products.
• Provide guidance and information on credit card and savings account features, terms, and services.
• Assist customers with managing their accounts, including balance inquiries, transactions, payments, and fraud-related issues.
• Resolve customer complaints effectively, ensuring a positive resolution in line with company policies.
• Process account changes, including address updates, card replacements, and beneficiary changes.
• Maintain accurate records of customer interactions and transactions within the system.
• Ensure a high level of customer satisfaction through empathetic, professional communication.
• Collaborate with internal teams to resolve complex issues related to fraud prevention and account security.

What Do You Need to Apply?

• Proven leadership and communication skills, both verbal and written.
• Experience in financial services, particularly with credit cards and savings products, or in fraud prevention is highly desirable.
• Strong attention to detail and a problem-solving approach.
• Empathy and professionalism, especially when dealing with sensitive or vulnerable customers.
• Ability to manage and resolve customer issues effectively and efficiently.

Additional Requirements:

• Must be able to pass a credit check and DBS check as part of the application process.

Why Apply?

• Opportunity to join a leading financial services company focused on customer care and fraud prevention.
• Full training and support provided to help you succeed.
• Make a meaningful impact in safeguarding customers' financial security.

If you're ready to lead a team in a role that protects and supports customers' financial well-being, please apply now for next steps!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Join our team in Milestones Early Learning Armidale!
Join our team in Milestones Early Learning Armidale!
Support our experienced Centre Manager and friendly team by leading the way in early childhood education - where every child's journey matters!
We are seeking a passionate and experienced ACM for our 90-place centre
Affinity Advantages

50% discount on childcare fees from your first day.
Scholarships for Bachelor or Master's degree in early childhood education.
Extensive training and development opportunities, with 50% of our promotions from within.
Access to Affinity Learning Academy fully funded and accredited Leadership and Management courses, to advance your career.
Career progression opportunities to work towards a management role e.g. Centre Manager/ Senior Centre Manager/ Area Manager/ Quality Advisor.
30% discount on 12-month membership with Goodlife or Fitness First.
Benefit from wellbeing initiatives with partners like TELUS Health, Bupa insurance benefits, and discounts
... Click here to view more detail / apply for Assistant Centre Manager

About The Role
Are you a positive role model with excellent leadership skills, where respect and dignity are at the centre of your values? Are you looking for the next step in your care career? If so, then this could be an ideal opportunity for you….
HC-One will support you to take your career to the next level. In return for your hard work, dedication and commitment, we will provide you with everything you need to move forward and take the next step to Care Manager and beyond. With your previous care experience, you will be leading our care team to provide personalised care, meeting and exceeding our resident’s expectations.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Manager we will invest in you and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

As the Admin Manager for Cancer Care at UHD, you will play a pivotal role in overseeing and transforming the administrative services within the directorate. This is an exciting opportunity as the position has been newly created to meet the growing demands of the service as it expands. In this critical role, you will not only manage the secretarial team but also actively contribute to the strategic vision for the administrative functions of the Cancer Care directorate.

Base Location: Royal Bournemouth and Poole Hospital

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Customer Service Team Leader
Division: Boral Resources QLD P/L
Department: CONCRETE QLD
Work type: Permanent - full time
Location: Townsville & Northern QLD



Your next opportunity
Are you ready to lead the charge in transforming customer service operations? We're seeking a dynamic Team Leader to spearhead the creation and implementation of cutting-edge systems and processes for our Customer Service Centre. In this pivotal role, you'll oversee incoming calls for Townsville Concrete Plants while shaping the foundation for future expansions to include more of our Regional Queensland sites. This is your opportunity to drive meaningful change and deliver exceptional customer experiences.
Ready to make an impact? Join us and be part of this exciting journey!
Your day will involve:

Establishing a Regional Call Centre: Lead the development and implementation of a call centre servicing regional Queensland,



... Click here to view more detail / apply for Customer Service Team Leader

About Ablepoint:
Ablepoint is a leading provider of NDIS services, committed to empowering individuals with disabilities by delivering high-quality, person-centered support. Our company values integrity, collaboration, and compassion, and we are looking for a dedicated NDIS Compliance Manager to ensure we continue to meet the highest standards of care and compliance within the National Disability Insurance Scheme (NDIS).

Position Overview:
The NDIS Compliance Manager will be responsible for ensuring Ablepoint meets all regulatory, legislative, and quality standards required by the NDIS. This position will oversee compliance activities, manage audits, and work closely with internal teams to maintain a high standard of service delivery for all participants.

Key Responsibilities:
Compliance Management: Ensure Ablepoint meets all relevant NDIS quality and safety standards, ensuring full compliance with NDIS rules, policies, and regulations.
Audit and Reporting: Lead and coordinate NDIS audits, internal and external, and assist in preparing and submitting compliance reports to the NDIS Commission and other stakeholders.
Policy Development & Implementation: Develop, implement, and update internal policies and procedures to ensure NDIS compliance across all service delivery areas.
Training and Education: Provide ongoing training and support to staff on NDIS compliance requirements, fostering a culture of continuous improvement in compliance and quality.
Incident Management: Ensure effective management of incidents, complaints, and feedback, addressing any non-compliance issues promptly and implementing corrective actions.
Stakeholder Engagement: Collaborate with NDIS participants, families, support coordinators, and external providers to maintain compliance standards and ensure quality outcomes.
Monitoring and Improvement: Regularly monitor compliance performance and report findings to senior management, identifying areas for improvement and assisting in the implementation of corrective actions.
Skills and Experience:
Strong understanding of NDIS policies, guidelines, and quality standards.
Previous experience in NDIS compliance, quality assurance, or related roles.
Demonstrated ability to manage audits and maintain detailed documentation and records.
Knowledge of relevant legislative and regulatory requirements related to the NDIS.
Excellent communication and interpersonal skills to engage with stakeholders effectively.
Strong organizational and problem-solving abilities.
Ability to work autonomously and as part of a team.
Relevant qualifications in compliance, risk management, or disability services (desirable).
Benefits:
Competitive salary package.
Opportunity to make a significant impact in the lives of NDIS participants.
Supportive work environment with professional development opportunities.
Flexible work arrangements.

How to Apply:
Please submit your resume and a cover letter outlining your experience and suitability for the role

Darryl Twitt Motors are currently looking to recruit an experienced and qualified Customer Service Manager to join their team in Shepparton VIC 3630.

The successful candidate will need to undertake and possess:

- Developing and evaluating policies, and procedures related to customer relations and the provision of goods and services
- Offering guidance and feedback to team members while also aiding in the recruitment process
- Planning and executing post-sales services to ensure customer satisfaction, monitor product performance, and enhance service quality.
- Handling feedback and ratings, training staff for improvement, and managing and developing a motivated customer service team
- Collaborating with internal teams, service agents, and customers to identify and address customer expectations effectively.

Skills and Abilities:

- Ideally have a minimum of 2 years’ experience as a Customer Service Manager
- A Certificate in Management or relevant is desirable
- Ability to work in a team environment

Salary range is $70,000-$85,000pa commensurate with experience

Fulltime Position available


Applications open 21st of November 2024 and closes on 21st December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted