The Assistant Nurse Manager (ANM) supports the Nurse Manager (NM) with supervisory duties and responsibility and accountability for the 24/7 operation of their designated units. They provide coverage for other ANMs as needed. The ANM has responsibility and accountability for the direction and supervision of specific orientation, training, development of staff, and provides input into the evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.

The ANM engages in professional organizations to enhance leadership and career growth. They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes. They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.

The ANM contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. They promote an inclusive workplace valuing diversity to achieve the organizations vision and mission. Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full-Time, 0730-1600. This position potentially requires flexibility in schedule and assignments.
Telework: Not available.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $81,762 Per Year (VN 00)

The Marion VA Health Care System Extended Care line is seeking a full-time Registered Nurse to serve in the role of Nurse Manager for the Home Based Primary Care program within Nursing Service located in Marion, IL.

The incumbent is responsible for the clinical and administrative oversight of the Home-Based Primary Care program, which provides comprehensive primary care services to Veterans in their homes.

The incumbent leads a multidisciplinary team, ensuring quality care, regulatory compliance, and alignment with organizational goals and standards of care.

This position potentially requires flexibility in schedule and assignments, as this is a 24/7 hospital. The incumbent may be required to rotate tours and duties during low/high census or complete administrative tasks established by the immediate supervisor. Not all duties may be listed, so other duties may be assigned.

PLEASE NOTE: These positions require Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications. If selected, Applicants will provide proof of current certifications prior to employment. Only BLS certification which included Automated External Defibrillator (AED) and ACLS certification obtained from either the American Heart Association (AHA) or the Military Treatment Training Network (MTN) will be accepted.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding Federal holidays
Telework: Available as needed to meet the needs of the department
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $84,251 Per Year (VN 00)

This position is located in the Public Buildings Service, Real Estate Division (RED). This division manages the acquisition of leased space – and the renovation of existing leased and federal space – to support customer agency real estate needs.

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area: Chicago, IL; Springfield, IL; Indianapolis, IN; Milwaukee, WI; Detroit, MI; Battle Creek, MI; Grand Rapids, MI; Cincinnati, OH; Cleveland, OH; Columbus, OH; Minneapolis, MN; St. Paul, MN and Fort Snelling, MN.  You will be expected to report to a specific GSA duty location at least one or more days a pay period depending upon the terms of the agency’s telework policy.

Duties include, but are not limited to:

• Serves as an expert in project management and serves as the primary point of contact in developing and maintaining Division project management policy, practice, and training regimens. This includes developing and maintaining policy and training documents by staying abreast of Public Buildings Service (PBS), Regional, and Division project management dynamics in both leased and federal space.
• Serves as a knowledge expert/resource to all Project Management Branches and Division staff overall as required on all aspects of project management, developing and providing guidance, one-to-one guidance if requested, formal and informal training or briefings or other information sharing in this program area.
• Identifies project management innovations, precedent-setting projects or new training (within and outside of the Federal Government) in the field that would help grow project management within the Great Lakes Region.
• Engages in helping to resolve questions of project management policy and practice, attending various project or program discussions to offer project management policy and practice guidance or evaluating proposed courses of action to keep projects in line with Public Buildings Services (PBS) and Division policy and practices. 
• Responsible for liaising with, organizing, leading, and facilitating the Division senior or Expert and Supervisory Project Managers as a Project Management Council, in parity and concert with the Lease Contracting Officer (LCO) Council in order to help ensure project management and lease procurement policy, practice and training are coordinated and harmonized to the maximum extent possible across the project delivery spectrum.

Starting at $103,409 Per Year (GS 13)

The Marion VA Health Care System is actively recruiting a full-time Registered Nurse, Informatics Service Program Manager within Informatics Service located in Marion, IL. This position reports directly to the Associate Director of Patient Care Services (ADPCS) and is responsible for the Informatic Service across the Marion VA Health Care System.

The incumbent is the designated first-line supervisory authority and is responsible and accountable for the operations of the Informatic Service.

The incumbent exercises leadership in the assessment, planning, implementation, evaluation, and sustainment of hardware and software applications integrated with the electronic health record (EHR) and associated programs/applications.

The incumbent collaborates with the Chief Health Informatics Officer and with interdisciplinary team members, including other program and service leaders at the facility and network. They work closely to establish and maintain effective relationships with all levels of Veteran Affairs (VA) staff nationwide.

The incumbent is responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility, Veterans Integrated Services Network (VISN), or Veterans Affairs Central Office (VACO), illustrating performance and leadership that benefit the facility.

PLEASE NOTE: These positions require Basic Life Support (BLS) certification. If selected, Applicants will provide proof of current certifications prior to employment. Only BLS certification which included Automated External Defibrillator (AED) obtained from either the American Heart Association (AHA) or the Military Treatment Training Network (MTN) will be accepted.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding Federal holidays
Telework: Available (Ad hoc as needed to meet the needs of the service)
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $83,925 Per Year (VN 00)

The Assistant Nurse Manager (ANM) supports the Nurse Manager (NM) with supervisory duties and is responsible and accountable for the daily operations of the Home & Community Based Care Programs (Home Care). The ANM provides coverage for the NM as needed and is responsible for the direction and supervision of specific orientation, training, and development of staff. Provides input into the evaluation of individual staff performance. Functions as a role model, educator, practitioner, and supervisor providing leadership to the team. Influences care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.

The ANM is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Assesses, plans, implements, and evaluates delivery of care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Demonstrates sound decision-making and judgment and possesses excellent interpersonal skills. The ANM is self-directed and influences care outcomes by collaborating with members of the interdisciplinary team and leading innovative process improvement initiatives. In addition, the ANM assists the NM with administrative responsibilities to include coordination of staffing assignments, approving time and leave, responding to patient/family concerns, and completing action items.

This is primarily an in-person position, located at the Auburn Gresham Community Based Outpatient Clinic (CBOC) in Chicago, Illinois.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, Monday - Friday 8:00am - 4:30pm, Scheduling flexibility required
Telework: Available - Ad-hoc per facility policy
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $81,762 Per Year (VN 00)

Location - MP163 50 Golf Mill Ctr, Niles IL

Hiring Immediately!

As a Retail Team Leader (Key Holder), you are on your way to increased responsibility and future growth into leadership!  This is a great opportunity for someone that has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions. Be part of it!

 

As part of the leadership team, you will make an impact by:

• Opening and closing the Store
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling -  bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team! Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

If this sounds like you, make sure you also meet these requirements:

• Have 1-2 years of retail experience with progressively increasing responsibility
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area
• You must be a minimum of 18 years old (required)
• High School Diploma / Equivalent
• Successfully pass our pre-employment checks, including a drug screen and criminal background check
• Basic computer skills will be required

Note:  Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This Position Is Responsible For Leading Large Complex Projects Or A Program With A Number Of Sub-Projects. Being Accountable For End-To-End Delivery Of A Project Or Program, Including Managing The Cost / Budget, Schedule & Dependencies; Ensuring The Project Scope Is Aligned With The Stated Business Objectives. Providing A Blend Of Technical And Business Acumen To Drive The Design, Development And Implementation Of Strategic It Projects. Building A Sufficient Level Of Knowledge Of It Products And Lob To Enable Targeted Probing Of Delivery Feasibility And Conflicts With Other Projects. Setting And Managing Customer Expectations; Managing And Escalating Issues And Changes. Developing And Maintaining Relationships With Project Stakeholders To Obtain Project Objectives While Working In A Matrix Project Environment. Driving Deliverables And Activities With Pdl And It Product Managers Or Their Program Manager By Removing Barriers, And Escalating Risk/Issues. Having A Thorough Understanding Of Systems Development Life Cycle And Project Management And Enterprise Processes.

Required Job Qualifications:
* Bachelor Degree with 5 years project management experience OR 7 years project management experience.
* Familiarity and experience with Project Management Methodologies (i.e. Project Management Institute – PMBOK), and experience in project delivery and management of large and/or complex projects.
* Understanding of project financial tracking including monitoring and reporting on budget expenditures.
* Experience in negotiations, managing conflict, and organizational / political savvy.
* Verbal and written communication skills, as well as meeting facilitation skills.
* Ability to work independently and within a team environment.
* Analytical thinking and problem solving skills; agility and flexibility to adapt to constantly changing priorities.
* Ability to create integrated, milestone-driven critical path project plans.
* Ability to multi-task and balance multiple competing priorities while meeting deadlines.
* Ability to influence (direct / indirect reports, project stakeholders, and leaders), and manage in a matrix organization.
* Structured, organized and methodical in execution, takes ownership and accountability for outcomes, drives for results and drives certainty in delivery; able to manage multiple parallel efforts and deliver quality deliverables on schedule.
* Develops trusted relationships and demonstrates deep Interpersonal skills.
* Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of HCSC delivery models – OWF, Scrum, XP.
* Regular in-person attendance at the designated facility of the job posting.

Preferred Job Qualifications:
* Project Management Professional (PMP®) Certification
* Health care acumen and HCSC experience
* Comfort/poise with senior management
* Leadership skills
* Knowledge of the Clarity PPM system, and expertise in Microsoft Suite, including Excel, PPT, Word, Project.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

8109 S Western Ave, Chicago, Illinois, 60620, United States of America

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

General Purposes of Job:

DaVita is a rapidly growing Fortune 500 Healthcare Services company and a leading provider of kidney care in the United States. The goal of this role is ensure DaVita is the provider of choice to hospitals. This teammate will engage renal discharge planners and case managers in an effort to build and strengthen relationships. Their focus is to ensure a smooth and seamless experience in support of newly diagnosed and hospitalized dialysis patients to ensure a successful transition to the outpatient setting.

Candidate must reside in Detroit, MI, or Chicago, IL or the surrounding area.

Sound like you? Then you might be a great fit for the Hospital Relationship Manager a role with DaVita.

Here's what you can expect as a Hospital Relationship Manager at DaVita:

Essential Duties

• Consistent outreach to discharge planners to provide education and build awareness of offerings Identify opportunities to grow as provider of choice through relationship building and addressing feedback
• Partner with internal field teammates to optimize the admission process and implement best demonstrated practices
• Assist with necessary communication between hospital, admission and clinic teammates to work through patient placements with extenuating circumstances
• Support a smooth and seamless discharge experience for patients and hospital staff to DaVita centers
• Develop comprehensive knowledge of local market

Seeking candidates who demonstrate:

• Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate these core values daily in performance and interactions
• Ability to build and foster strong relationships with people across many levels and diverse backgrounds
• Natural curiosity with a growth mindset
• Self-starter with a strong bias for action
• High accountability and follow through, with a passion for problem solving
• Strategic mindset, with the ability to systematically connect dots

Minimum qualifications:

• Bachelor’s Degree preferred
• Ability to travel to various locations to meet with partners (internal and external) on an as needed basis. Includes valid driver’s license in state of residence and insurable driving record
• Must be willing and able to travel to other locations and potentially surrounding cities as needed. Including but not limited to Chicago and/or Detroit
• Intermediate computer skills with a variety of software packages including but not limited to Microsoft Word, Excel, PowerPoint, billing systems

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here



Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

Salary/ Wage Range

$68,000.00 - $112,000.00 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the role: 

The Sr Manager, Utility Customer Success Management will be responsible for empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. The primary purpose of this role is to provide value and build interpersonal relationships that foster customers who are active promoters. We do this by driving enablement externally and advocacy internally. To be successful, you must have an in-depth knowledge of company products, services, partner integrations, client business practices and possess effective communication skills with a genuine desire to help others. 

What you’ll do here: 

• Proactively manage a portfolio of mostly Large, Core, and Base customers

• Manage, coach and mentor a small team of CSMs

• Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events

• Coordinate small internal customer projects

• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers

• Proactively identify and escalate at risk clients and product issues

• Conduct quarterly business reviews with assigned clients.

• Serve as a subject matter expert for Utility Expense Management and Resident Billing Services

• Ensure customer goals and objectives are met and deliver regular portfolio performance reporting

• Research and assist with resolution of performance issues

• Assist customers with general inquiries and initial research and escalate as necessary

• Ensure 95% call to action compliance.

• Provide a high level of actionable insight and data analysis to provide value for our customers. 

• Participate in all team meetings and provide process enhancement feedback while evangelizing the culture and spirit of teamwork.

• Be viewed by clients as a trusted advisor that understands their business and have Zego can help impact key business results

• Participate in POD and attend Sprint review meetings .

• Accurately documents and updates client records, support notes and interactions within the various software systems (Salesforce, Jira, etc).

• Consistently meets personal/team goals and quotas.

• Develop and manage a book of clients from CSA covered segments

• Mediate between clients and the organization.

About you:

• 8+ year experience in a Customer Success or Account Management role with 3+ in informal or formal leadership roles

• Proven track record of success 

• Experience with Salesforce (or other comparable CRMs), support, ticketing software systems and best practices.

• Proven ability to work in a fast paced, team centered work environment

• Prior experience in SAAS, multifamily, hoa or proptech. 

• Technical aptitude and ability to identify alternative solutions to customer issues.

• Ability to handle multiple, critical, high priority issues with a sense of urgency .

• Proficiency with Google Suite Products.

• Excellent communication– verbal, written, interpersonal with strong active listening skills.

• Detail-oriented and dependable, with a positive and inquisitive attitude.

• Ability to multitask, prioritize, and collaborate

• Exhibit a high degree of self-motivation, drive and a proactive nature.
   

Bonus points if you have:

• Bachelor's degree or higher

• Multifamily Utility Management experience

• Real Estate or PropTech industry experience

The US base salary for this full-time position is $90,000 - $120,000 + bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

Located in Chicago, IL, this Senior Risk Manager is responsible for the Corporate Risk Management function inclusive of: risk finance, Captive insurance company reporting and oversight, loss prevention, and claims management.

Essential Functions:
 Responsible for participating in formulating policy, suggesting & coordinating Enterprise loss prevention and control activities, and determining risk financing mechanisms
 Designs, negotiates and approves Property and Casualty Insurance for the Enterprise
 Manages the Corporate Property & Casualty claim payment process: Includes mass tort class actions, anti-trust lawsuits, directors and officers lawsuits, cyber liability incidents, managed care and insurance company liability actions; oversees process from initiation to settlement proposal; negotiates claim resolution with insurance carriers as needed
 Manages relationships with insurance brokers, Property & Casualty underwriting community, and other third-party administrators, and other risk-related service providers
 Manages day to day operations of the Company’s captive insurance company, including monthly claims reporting, annual regulatory filings and audit
 Oversees the finances over the Captive insurance company including forecasting, development and ongoing management of the investment plan, dividends, and inter-company loan programs
 Has responsibility for the creation and maintenance of the Captive’s plan of operations (business plan); provides updates to regulatory authorities on changes to the business plan as needed
 Reviews contract language as requested by Procurement and Legal; evaluates risk and provides recommended edits to decrease HCSC risks in engagements with third parties
 Review and respond to insurance provisions provided in RFPs. Provide alternative language to comply with existing insurance policy terms
 Facilitates management review of insurance program recommendations and oversees subsequent placements
 Designs and maintains the Corporate Risk Management policy and related operations manual
 Prepare and update renewal applications for various insurance policy renewals - Managed Care/ Errors & Omissions, Directors & Officers, Employment Practices, Fidelity Bond, Cyber Privacy, Fiduciary, General Liability, Auto, Property, Umbrella, and other special lines of coverage; conducts underwriting presentations to insurance markets
 Gathers Data From Facilities, Legal, Managed Care Departments, etc. for Insurance Policy Renewals
 Oversee the maintenance of the insurance policy databases and electronic files
 Works with the company’s insurance brokers to respond to requests for certificates of insurance and claims history documents
 Stay abreast on industry standards and trends in order to analyze potential risks in changing operating environments related to the Affordable Care Act, new business ventures, contracts, acquisitions, and lines of business as they relate to HCSC Operations
 Update and maintain Risk Information Management System data
 Conduct annual carrier exposure true ups and confirm additional premiums due
 Manages the work of direct reports in Corporate Risk Management
 Provide ongoing risk management support and assistance as needed

Required Job Qualifications:  

• Bachelor’s Degree in Risk Management, Business Administration, Economics, Accounting, Finance or relevant degree.
• 8 years of experience in Risk Management, Claims Administration, Insurance Brokerage or Underwriting.
• Qualified Risk Manager under the Nonadmitted and Reinsurance Reform Act (NRRA).
• Expert in P&C Insurance, including appropriate federal and state legislation, reporting requirements.
• Has deep knowledge of commercial insurance programs, self-insured funding, retention structures.
• Clear and concise interpersonal, verbal, & written communication skills.
• Project Management skills to bring assignments to completion.
• PC proficiency in Word, Excel, PowerPoint.
• Ability to travel including overnight stays 10%.

PREFERRED JOB REQUIREMENTS

• Advanced degree.
• ARM, CRM, or CPCU designation.
• Insurance producer license.
• Vendor management experience; developing relationships with insurance brokers, Property & Casualty underwriting community, and other third-party administrators, and other risk-related service providers.
• Proficiency in RMIS Risk Management System, insurance policy databases and electronic files.
• Experience designing, negotiating and approving Property and Casualty Insurance for the Enterprise.
• Subject Matter Expert with securing, preparing & updating renewal applications for various insurance policy renewals - Managed Care/ Errors & Omissions, Directors & Officers, Employment Practices, Fidelity Bond,   Cyber Privacy, Fiduciary, General Liability, Auto, Property, Umbrella, and other special lines of coverage; conducts underwriting presentations to insurance markets
• Experience managing day to day operations of the Company’s captive insurance company, including monthly claims reporting, annual regulatory filings and audit.
• Ensuring an efficient risk financing process minimizing insurance premium increases. 
• Ensuring effective management of claims process including capitalizing on opportunities for HCSC to maximize claim recoveries from insurance carriers.

• Effectively manage a small team of direct reports.

We offer a flexible work arrangement with 3 days in the office and 2 days working from home.

Relocation is not provided at this time.

Sponsorship is not provided at this time.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing complex existing products and or a product suite and leads the development of product strategy for both current and next generation product solutions in the health insurance space with a primary focus on Payment Integrity. Responsible for leading and managing the product lifecycle from ideation through market launch by analyzing and interpreting market trends, developing marketing strategy and assessing product performance. Serves as the subject matter expert responsible for product management activities including: marketing collateral development, training efforts, client reporting, monitoring product performance and refreshing product pricing. Supports sales and account management to position products for critical client sales.

Required Job Qualifications:
* Bachelor Degree and 4 years of experience in consulting, strategic planning, marketing, market research, product management, or product development OR 8 years of experience in strategic planning, product management, product development OR Master’s Degree and 2 years of experience in consulting, strategic planning, marketing, market research, product management, or product development.
* Experience effectively interacting with staff/management across multiple departments and levels, including executive leadership.
* Experience leading and mentoring other staff, as appropriate.
* Experience building key relationships and understanding organization interdependencies
* General business and financial analysis skills
* Knowledge of sales and marketing techniques, marketplace and competition
* Analytic and information synthesis skills.
* Communication and persuasion skills.
* Project management skills, including strong organization, prioritization and problem solving skills.
* Strong oral, verbal and interpersonal communication skills; experience accepting direction and feedback.
* Flexibility and responsiveness in managing multiple projects concurrently.
* Presentation and group facilitation skills.
* Initiative and persistence, with experience meeting deadlines.
* Experience leading within a team environment.
* Word, Excel, PowerPoint.

Preferred Job Qualifications:
* Health insurance, healthcare industry or Payment Integrity experience
* Previous responsibility for the administration of a product or product line, including development of products from inception to launch, and product introduction and monitoring for success or need for reengineering.
* Experience working directly with clients and benefit consultants or brokers.

This is a flex position (3 days in office; 2 days work from home).

#LI-EL1
#LI-HYBRID
INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for managing consumer-facing financial products aimed at addressing out-of-pocket expense exposure. Responsible for leading and managing the product lifecycle from ideation through market launch by analyzing and interpreting market trends, developing marketing strategy and assessing product performance. Serves as the subject matter expert responsible for product management activities including: marketing collateral development, training efforts, client reporting, monitoring product performance and refreshing product pricing. Supports sales and account management to position products for critical client sales.

Required Job Qualifications:
* Bachelor Degree and 4 years of experience in consulting, strategic planning, marketing, market research, product management, or product development OR 8 years of experience in strategic planning, product management, product development OR Master’s Degree and 2 years of experience in consulting, strategic planning, marketing, market research, product management, or product development.
* Experience effectively interacting with staff/management across multiple departments and levels, including executive leadership.
* Experience leading and mentoring other staff, as appropriate.
* Experience building key relationships and understanding organization interdependencies
* General business and financial analysis skills
* Knowledge of sales and marketing techniques, marketplace and competition
* Analytic and information synthesis skills.
* Communication and persuasion skills.
* Project management skills, including strong organization, prioritization and problem solving skills.
* Strong oral, verbal and interpersonal communication skills; experience accepting direction and feedback.
* Flexibility and responsiveness in managing multiple projects concurrently.
* Presentation and group facilitation skills.
* Initiative and persistence, with experience meeting deadlines.
* Experience leading within a team environment.
* Word, Excel, PowerPoint.

Preferred Job Qualifications:
* Health insurance or healthcare industry experience
* Previous responsibility for the administration of a product or product line, including development of products from inception to launch, and product introduction and monitoring for success or need for reengineering.
* Experience working directly with clients and benefit consultants or brokers.

This is a flex position (3 days in office; 2 days work from home).

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position is responsible for supporting solutions across the Payment Integrity and Consumer Financial Products portfolio. The muti-faceted role will be focused on leading high-priority initiatives encompassing strategy development / refinement, operating model and process optimization, and targeted product management workstreams. The ideal candidate will have a dynamic skill set that enables oversight of various product strategy and management functions.

Required Job Qualifications:
*Bachelor degree in Business or Health Administration and 6 years experience in health care, health insurance, or strategic consulting environment OR 11 years experience in health care, health insurance, or strategic consulting
* Experience leading and mentoring other staff.
*Experience in managed care product development, benefits consulting or project management.
*Experience working with corporate leadership, interfacing and communicating at all levels of the organization.
*Experience managing multiple complex priorities and a heavy workload.
*Organizational skills and detail-oriented.
*Verbal and written communication skills.

Preferred Job Qualifications:
*Experience in strategy development, operating model/process enhancements, and product management within the healthcare or consulting industry
*Strong analytical skills with the ability to identify opportunities and drive impactful changes
*Adeptness in navigating ambiguity and demonstrating agility in a fast-paced environment
*Strong communication skills and ability to collaborate across diverse teams
*Proficiency in developing compelling PowerPoint presentations to convey strategies, insights, and project outcomes effectively
*MBA or other Master's Degree

This is a flex position (3 days in office; 2 days work from home).

#LI-EL1
#LI-HYBRID
INJLF

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

As a Sr BI Product Manager at HCSC, you will play a crucial role in owning and managing one or more BI solutions products. You will operate with a minimal amount of guidance and supervision, serving as the primary owner responsible for translating customer needs into BI solutions products that provide significant business value. Your responsibilities will include understanding the problem, converting into actionable solution, writing technical requirements, prioritizing development, coordinating with stakeholders, and promoting product usage across a broad audience. Additionally, you will be accountable for the successful delivery and implementation of the product. In some cases, you may assist with BI development and data engineering tasks, and you will have an indirect reporting relationship with Analytics consultants and data engineers working on the products. The goal of this role is to deliver BI solutions that can generate insights to the business and make an impact on the organization.

Key Responsibilities:

* Apply Analytics Techniques: Utilize data analysis, statistics, visualization, and other BI solutions techniques to build actionable insights from data. Goal should be the make the solution enable with minimal team involvement after moving to production.

* Solution Identification: Leverage your business domain expertise and strong communication skills to identify data-based solutions that meet customer needs effectively.

* Product Development: Develop, create, and implement BI and analytics products and processes that add value for both internal and external customers.

* Communication: Present and explain technical findings to non-technical audiences to promote data-driven decision-making across the organization.

* Product Management: Identify new data sources, drive data collection efforts, and identify use cases for existing data sources to build and enhance solution. Ensure proper documentation of steps and data sources, making the solution and processes easily understandable and maintainable.

* Awareness of Market: Brining market trends and insights to the stakeholders and product to stay current with the product capabilities and possibilities.

* Insight Generation: Ability to delve into the solution and generate actionable insights, if needed, for the business.

* Product Vision and Strategy: Define the vision and strategy for analytics and BI products based on the business’s objectives and the evolving needs of users.

* Product Roadmap: Communicate expectations to stakeholders by defining the various high-level features across time by defining and maintaining a roadmap.

* Cross-Functional Collaboration: Ability to wrangle the efforts of data engineers, data scientists, business analysts, executives, customers, product, and legal/compliance so that the product can come to life.

* Prioritization: Ability to understand the need and priority of a functionality to stakeholders. Work with various stakeholders and teams to a create a unified priority list for the product team to focus on. This should be based on the delivering value, while managing the risk.

* Voice of the Customers: Serve as a proxy voice representing the collective needs of their stakeholders in all relevant meetings and prioritization decisions.

* Testing and Validation: Work closely with developers, analysts, and testers to ensure quality across each level of the DIKW (Data-Information-Knowledge-Wisdom)Pyramid .

* Measurement: Measuring the outcomes and articulating the value of the product to various levels of the organization.

* Manage the Product Life Cycle: Delivers each product phase, by guiding the work of data engineers, analysts, and scientists.

Required Job Qualifications:

* Bachelors degree and 3 years of work experience in a mathematical, statistical, computer science, engineering, physics, marketing, economics or related quantitative field OR Actuarial credential or Master’s degree and 2 years of work experience in a related quantitative field OR Ph.D. in a related quantitative field

*  Learning and growth mindset.

*  Customer-focused.

*  Interpersonal, verbal and written communication skills.

*  Must demonstrate proficiency in at least four of the following six areas: 1) data analysis and relational-style query languages; 2) machine learning and/or statistical modeling; 3) data visualization; 4) a high-level programming language; 5) distributed computing; 6) understanding of healthcare.

*  Independently delivering or leading the delivery of a complex analytics or  BI solutions project or product

*  Ability to present and communicate to different levels of the organization.

*  At least 2 years of experience with BI applications like PowerBI, Tableau.

*  Experience building visualizations for different levels of organization (tactical and strategic).

Preferred Job Qualifications:

*  Masters degree in a computational field, or Bachelors degree with significant healthcare experience

* Proficiency SQL

* Experience with Sales and Marketing Analytics

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

The Client Service Manager is a critical point of contact for all service related needs of a CIBC Private Wealth client.  This role is responsible for building and maintaining client relationships.  The Client Service Manager works in a team-oriented environment with Relationship Managers, other Client Service Managers, custodians, and the operations department to deliver a seamless and integrated client experience. 

Responsibilities:

• Provide high quality, high touch service to PWM clients.
• Manage new account onboarding including but not limited to opening and facilitation of account funding and cost basis input.
• Manage general account inquiries, maintenance requests, including but not limited to transactions, holdings, balances, charitable gift requests, address changes and tax reporting inquiries.
• Handle inbound and outbound telephone calls in a professional and courteous manner; route calls to the appropriate parties; and conduct necessary follow up to satisfy client requests.
• Manage daily client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures.
• Research, follow-up and resolve client inquiries and problems through effective interaction with clients, custodial partners, CIBC Private Wealth Relationship Managers, and operations departments in a timely and professional manner.
• Prepare material for client and prospect presentations, meetings, and reviews.
• Book travel arrangements, prepare travel, and expense reports on behalf of Relationship Managers.
• Assist in the training of less experienced staff, at Management request.
• Participate in other duties as requested by Relationship Managers and Firm Management.

Knowledge & Skills

• Bachelor’s degree
• 5 – 7 years of financial industry experience.
• Strong organizational skills necessary to manage working with multiple Advisors and clients at once.
• Ability to work independently and be self-motivated, but also able to collaborate with other client service colleagues as needed.
• Follow-up skills essential.
• Excellent written and oral communication skills.
• Ability to multi-task and manage priorities effectively with minimal direction.
• Capacity to adapt to a rapidly changing business and technology environment.
• Exceptional problem-solving skills.
• Ability to learn proprietary software and databases.
• Develop professional relationships with and communicate effectively with co-workers and clients.
• Proven ability to work both independently and in a team environment, with the aptitude to competently handle multiple responsibilities with a high degree of accuracy in a high-pressure environment.
• Highly proficient user of Word, PowerPoint, Outlook and Excel.

California residents — your privacy rights regarding your actual or prospective employment

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

IL - 181 W Madison

Employment Type

Regular

Weekly Hours

40

Skills

Active Listening, Budget Preparation, Client Relationship Management, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations