Total 58 Manager level Customer Service job vacancies in Didcot, Oxfordshire, OX16 5BT

Community Relations Manager

Farmoor Oxford

£35,000 - £40,000 / OTE of £49,200

Are you Looking for a sales role with a challenger brand who are making a difference to people’s lives?

At Oaken Holt Estate, we offer more than just a job – we offer the chance to make a real difference in people’s lives while growing your career in an exciting, rewarding industry. Our care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel.

We’re seeking an energetic sales professional who aligns with our vision and is passionate about guiding families to the ideal care solutions for their loved ones. We need a motivated, people-centric expert to drive growth and showcase our premium care home services.

Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. We are going from strength to strength having already been awarded the prestigious accolade Care Group of the Year in our first year this is an opportunity not to be missed if you see yourself as part of an award-winning, forward-thinking team.

You will be met with a supportive team of high impact sales experts, strategic thinkers, and client focused individuals. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we want to connect with you! Your unique skills and talents could be the catalyst for our continued success – come and join our winning team, collaborate with us to shape the future of our industry, and become an integral part of our success story.

At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, opportunities and support to expand your professional and personal skills.

We offer flexible contracts, competitive rates of pay and the opportunity to join us on a fantastic journey doing what we do best – ‘Care From The Heart’.

Are you ready to make a difference?

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Hull. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

The Ideal Candidate

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

Come and join our One Great Team here at Haven as a Accommodation Support Manager!

As part of our full time, permanent Facilities Leadership Team, you will…

- Manage the administration and systems for efficient laundry control and delivery.
- Ensure timely and accurate processing and distribution of linens and laundry.
- Oversee inventory management and maintain optimal stock levels.
- Coordinate the maintenance and distribution of mattresses and hire goods.
- Ensure all items meet quality standards and are available as needed.
- Ensure vehicles are well-maintained, safe, and comply with all regulations.
- Effectively recruit and train new support team
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks



What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: from £33,000,plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Cleaning Services or similar environment
- Proficiency in inventory management
- Knowledge of vehicle maintenance and safety regulations
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.

Sandy Bay, Exmouth, Devon EX8 5BT GBR

Job DetailsCome and join our One Great Team here at Haven as a Accommodation Support Manager!

As part of our full time, permanent Facilities Leadership Team, you will… 

- Manage the administration and systems for efficient laundry control and delivery.
- Ensure timely and accurate processing and distribution of linens and laundry.
- Oversee inventory management and maintain optimal stock levels.
- Coordinate the maintenance and distribution of mattresses and hire goods.
- Ensure all items meet quality standards and are available as needed.
- Ensure vehicles are well-maintained, safe, and comply with all regulations.
- Effectively recruit and train new support team
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks



What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: from £33,000,plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Cleaning Services or similar environment
- Proficiency in inventory management
- Knowledge of vehicle maintenance and safety regulations
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Catering Operations Support Manager required to support our beautiful homes in the Wiltshire ,Somerset & Dorset Area
Salary: Depending on experience
Country Court are looking for a Catering Operations Support Manager to support our Chef Managers & catering teams in our beautiful 5* care & nursing homes. You will be required to travel across our homes in the Wiltshire ,Somerset & Dorset Area, so you will need to have access to your own transport.
Have you considered working in hospitality in the care industry? We probably have the best working hours in the hospitality business, we don’t have late nights or busy weekends, its consistent throughout the week.
WHY WE’RE UNIQUE
We’re proud to be a family run business that’s grown over the years to a family of over 2800 employees and over 40 care homes. We are proud to be setting the bar and leading the way with exceptional care homes you’d expect for your loved ones.
THE CATERING OPERATIONS SUPPORT MANAGER ROLE
Within the Catering Operations Support Manager role, you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Direct & support our Chef Managers & catering teams in all aspects of their duties
Demonstrate how to cook, prepare & present all meals to specification.
Guide the team how not to over produce meals by following the order sheets
Ensure daily, weekly & monthly due diligence is completed across our Homes
Cover the Chef or chef manager in some of the homes when required
Lead the training of Country Court Food Safety Manual
Financially develop and monitor the team
Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues.

ABOUT YOU
We want an experienced proactive inspirational leader, who can create a motivational culture in a high-pressured environment and ensure our residents are always delivered a 5* food experience.
You will …

Have Multi site experience.
Be able to effectively listen, establishing trust and ensuring contractual compliance through exemplary leadership.
Be able to take initiative and responsibility, committing to achieving growth by creating a culture of flexibility, adaptability and challenging the norm.
Have proven leadership skills
Ability to deliver & receive feedback
Excellent people management skills
City & Guilds 7061 or NVQ Level 2 in Catering for the Hospitality Industry
Ideally over 4 years’ experience in a similar role & environment
Access to your own transport

IN RETURN
You’ll be joining a family business and working alongside a real team-spirited group of people. You’ll also benefit from our generous range of benefits which include:

A rewarding job with exciting opportunities for career progression
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Catering Operations Support Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE: We are no longer accepting applications for sponsorship.

Seeking support workers in Headington, Oxford

Do you want to join friendly team and enjoy being active and making a diffirence to others?

Your previous care skills and life experience could be a great match for our support worker role. All you need is a willingness to learn, flexibility, a can-do attitude and a desire to help someone live a full life!

The support worker provides person centred care around each person’s values, preferences and needs which could include developing daily living skills, accessing a wider community, personal care and medication needs.

No day is ever the same, visit our website for more information.

This role will best suit someone with UK manual driving with some experience as a support worker, carer, health care assistant, play worker, learning support assistant, teaching assistant, or someone looking to start a career in care.

Please note: This role does not offer sponsorship and is unsuitable for a 20-hour 2nd job.

Benefits

1. Sleep-ins paid at £60 extra (basic salary £11.68 to £12.02 per Hour)

2. Full training to gain the nationally recognised Care Certificate. 

3. On-going training and career development including professional qualifications 

4. Contributory Pension 

5. We cover the cost of DBS checks 

6. Rota's are planned in advance

7. Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

8. Shopping discounts including Blue Light card, EE perks and Costco membership 

9. Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

10. Access to wellbeing helplines. 

11. Health Cash Plan

12. Please note this role does not offer sponsorship

You will:

• Have good communication skills

• Have a positive and patient approach

• Be resilient and respect people’s differences

• Be able to build professional relationships

• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support

Brandon Trust works alongside people of different abilities so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

O_BT

None None

Advinia Healthcare, is recruiting for a full time Registered Home Manager to manage Oxford Manor Care Home in Didcot.

Oxford Manor is a 80 bedded home where you will be responsible for ensuring the highest quality of care is provided to Residents by developing and leading a caring and motivated team.

Essential skills:

- Experience managing a similar sized home
- Nurse qualified preferable but not essential
- Passionate about Dementia care.
- Experience in providing and reviewing care assessments and plans in accordance to CI requirements
- Experience in recruiting, developing and managing a team
- Experience of managing and working towards budgets
- Capable of increasing occupancy and marketing the home as a brand
- Excellent communication skills-confident working with local authorities and building new contacts

For your commitment and hard work, we will offer you:

- Competitive pay rate
- Flexible pay - Wagestream
- Free DBS
- Professional training and ongoing career development
- Comprehensive benefits package

If this role sounds as though it would be of interest then please apply today!

PRI6

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Deputy Service Manager - Supported Living

Banbury

37.5 hours per week

My client is looking to add an experienced Deputy Service Manager to their award winning team in Banbury.

The company specialise in caring for adults with learning disabilities and mission statement is to ensure all service users experience life to the full – from enjoyment, satisfaction and improved health to finding meaningful friendships and paid employment.

The Role:

• Coaching and mentoring new colleagues.
• Demonstrating practice leadership.
• Monitoring the levels of Person-Centred Active Support (PCAS) being demonstrated and looking for ways we can continually improve.
• Observing, coaching and giving feedback to colleagues who are working towards their Care Certificate on how well they demonstrate the required skills, knowledge and behaviours.
• Leading team or house meetings
• Involvement in ‘Voices to be Heard’.
• Working with families and other circles of support.
• Working with healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld.

Required:

• Level 3 diploma
• Knowledge of CQC regulations
• Previous experience within a management role

Benefits:

• Health & well-being programme
• On-site parking
• Continued training and development
• Regular pay reviews
• Clear career progression

For more information please call Rhys Jones in the Safehands Cheltenham office.

INDPERM

Service Manager

Banbury

37.5 hours per week

My client is looking to add an experienced Service Manager to their award winning team in Banbury.

The company specialise in caring for adults with learning disabilities and mission statement is to ensure all service users experience life to the full – from enjoyment, satisfaction and improved health to finding meaningful friendships and paid employment.

The Role:

• Observing, coaching and giving feedback to colleagues who are working towards their Care Certificate on how well they demonstrate the required skills, knowledge and behaviours.
• Coaching and mentoring new colleagues.
• Demonstrating practice leadership.
• Monitoring the levels of Person-Centred Active Support (PCAS) being demonstrated and looking for ways we can continually improve.
• Leading team or house meetings
• Involvement in ‘Voices to be Heard’.
• Working with families and other circles of support.
• Working with healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld.

Required:

• Qualified to diploma level 3 minimum (level 5 is ideal but not essential, however you will need to study towards this).
• Solid experience as a Service Manager (ideally registered but this is not essential)
• Full driving licence and own vehicle
• Solid people management and performance management experience
• Experience working within the CQC framework
• Learning disabilities background

Benefits:

• £2,000 on achieving registered status
• Health & well-being programme
• On-site parking
• Continued training and development
• Regular pay reviews
• Clear career progression

For more information please call Rhys Jones in the Safehands Cheltenham office.

INDPERM

Advinia Healthcare, a top 15 UK Care Home provider, is recruiting for Customer Relations Manager for our state of the art purpose built home Oxford Manor Care Home.

Responsibilities:

· To sell Advinia’s Nursing, Residential and Dementia services to both local authority funded clients as well as private clients
· To generate referrals by meeting and building relationships with healthcare professionals including, but not limited to, Social Services, Discharge Co-ordinators, District Nurses, Psychiatrists, GP’s and Consultants, both off-site and on-site to promote the services offered by the Home and the company
· To build external relationships with the community including, but not limited to Voluntary organisations e.g Alzheimers Society, NAPA, Age UK, Solicitors for the elderly, Independent Financial Advisors and any other organisation that provides care or support for the elderly
· To manage all inbound enquiries from initial contact to the move-in day of the Resident, ensuring agreed processes are in place to track all enquiries (incl those at weekends) at all times
· To understand the key competitors to the Home in the local area (type of care, Weekly Fee levels, occupancy levels, care quality ratings, staffing issues - e.g high agency usage) in order to ensure the Home maximises its advantages vs these competitors
· To maximise good reviews through carehome.co.uk, ensuring the Home is in the top 3 homes for the local area.

Essential skills:

- Experience in Customer Relations Management for Care Homes
- Capable of increasing occupancy and marketing the home as a brand
- Excellent communication skills-confident working with local authorities and building new contacts

For your commitment and hard work, we will offer you:

- Competitive pay rate
- Car Allowance
- Bonus Package
- Flexible pay - Wagestream
- Free DBS
- Professional training and ongoing career development

Please get in touch with our Recruitment team today and become part of the Advinia family!

PRI2

Job Description

Nursery Manager

Salary: £40,000

40 hours per week

We are in search of a proficient Nursery Manager to take charge of the daily functions of our client's nursery. The ideal candidate will oversee a team of dedicated staff members and ensure a secure, nurturing, and inclusive environment for children. The nursery caters to the needs of children aged 3 months to 5 years and is equipped with an enclosed outdoor play area, engaging activities, and convenient access to the local river and green spaces for enriching trips.

Qualifications

• Level 3 in Early Years or above
• Proven managerial or supervisory experience in a nursery setting
• Strong leadership, communication, and interpersonal skills
• Knowledge of regulatory requirements and best practices in early childhood education
• Dedication to diversity, equality, and inclusion in nursery operations
• Preferred First Aid and CPR certification
• Proficiency in relevant software and technology for nursery management

Benefits:

• Generous annual leave
• Team events
• Discounted childcare
• Pension scheme
• Continuous training and progression

Responsibilities

• Supervising and supporting nursery staff, including teachers, assistants, and administrative personnel
• Cultivating a positive and inclusive environment for children, parents, and staff
• Monitoring the curriculum to achieve educational and developmental objectives
• Ensuring the safety and well-being of all children in the nursery
• Handling budgeting, staffing, and administrative tasks
• Collaborating with parents and families to ensure high-quality care and open communication
• Staying updated on best practices in early childhood education and regulatory requirements

Reference: WILL79517/DB

INDCHI

Job Description

Senior Nursery Room Leader (Level 3)

Salary: Up to £30,000

Hours Per Week: 40

Here at Willing Care, an exciting opportunity has arisen for a Senior Nursery Room Leader to join one of our client's growing Nursery team, the ideal candidate will be dedicated and will be able to contribute to the development of the service and the children. If this sounds like you, then apply today!

We have a devoted team of recruitment consultants who specialise in matching up our talented candidates with clients, who are passionate about providing high quality care, support and schooling. Willing Care Recruitment is committed to having a diverse and inclusive work force.

To be considered for the role of Senior Nursery Room Leader you will have:

• A minimum of a Level 3 childcare related qualification
• GCSE or equivalent English and Mathematics Grade C or above (if Childcare Qualification achieved after September 2014)
• Excellent knowledge of EYFS and OFSTED frameworks
• Good time management and organisational skills

About the Nursery:

Our client provides a warm and happy environment where children are the top priority. The purpose-built nursery has been designed so children can lots of time outside and learn through play.

The role of a Senior Nursery Room Leader within the Nursery involves:

• Providing high quality care at all times
• Acting as a Key person to a number of children and maintaining regular contact with parents
• Ensuring that the Room is compliant with internal and external policies and regulations
• Planning daily activities, in line with EYFS curriculum
• Carrying out supervisions and evaluations
• Maintaining accurate records and ensuring they are filed accordingly
• Acting as a mentor and providing leadership to junior members of staff
• Deputising for the Nursery Manager and Deputy Nursery Manager when needed
• Ensuring that the Room and Nursery has good staffing levels and arrange cover when needed

We are seeking a Senior Nursery Room Leader who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL78581/MW

INDCHI

Join our team at Devon Cliffs on the East coast of Devon just a short distance from Exmouth at Sandy Bay.

Sandy Bay, Exmouth, Devon EX8 5BT GBR

Job DetailsCome and join our One Great Team here at Haven as a Accommodation Support Manager!

As part of our full time, permanent Facilities Leadership Team, you will… 

- Manage the administration and systems for efficient laundry control and delivery.
- Ensure timely and accurate processing and distribution of linens and laundry.
- Oversee inventory management and maintain optimal stock levels.
- Coordinate the maintenance and distribution of mattresses and hire goods.
- Ensure all items meet quality standards and are available as needed.
- Ensure vehicles are well-maintained, safe, and comply with all regulations.
- Effectively recruit and train new support team
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks



What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: from £33,000,plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Cleaning Manager or Housekeeping Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Cleaning Services or similar environment
- Proficiency in inventory management
- Knowledge of vehicle maintenance and safety regulations
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk