Total 29 Manager level Customer Service job vacancies in Biggleswade, Bedfordshire

Clinical Deputy Care Home Manager - Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: 45 Hours per week, working weekends on rota , working on the floor at least 3 days a week and 1 supernumerary.
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
ABOUT YOU
Are you an experienced ambitious Clinical RGN with a valid PIN looking to take your next step in your career? You will be supporting the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors:

Have strong leadership skills & are highly motivated
Have a friendly & caring attitude
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
Valid NMC Pin

ABOUT THE CLINICAL DEPUTY CARE HOME MANAGER ROLE
Within your role as the Clinical Deputy Care Home Manager you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff.
Support the Manager in the implementation of all policies, procedures, and business objectives.
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.

Please note: You will be required to cover some shifts on the floor as required night or day.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of over 2,800 employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
IN RETURN
You’ll be joining a family business and working alongside a real team-spirited group of people. You’ll also benefit from the following benefits:

Free DBS Check and reimbursement for Annual Nurse RGN PIN Registration cost
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme *
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Clinical Deputy Care Home Manager role sounds like a job for you.
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

Are you an experienced Care Manager looking for a new challenge? Our client, a leading provider of high-quality domiciliary care services, is seeking a dedicated Care Manager to oversee the daily operations and ensure compliance with all relevant regulations and standards.

The Role:
As a Care Manager, you will:

• Support the Registered Manager with the day to day running of a large domiciliary branch.
• Ensure compliance with all relevant legislation and standards.
• Promote high standards of person-centred care.
• Lead and support the recruitment and training of Care Professionals and office staff.

The Candidate:
The ideal Care Manager will:

• Have extensive care experience with a proven track record.
• Hold or be willing to work towards a Level 5 Diploma in Leadership for Health and Social Care.
• Be highly organised with strong planning abilities.

The Package:
The Care Manager role offers:

• Annual salary up to £40K, will further progression opportunities to take over registration in the future
• Opportunities for professional development and training

If you are a passionate and experienced Care Manager looking to make a difference, this role could be the perfect fit for you.

If you are interested in roles such as Registered Manager, Domiciliary Care Manager, Home Care Manager, Care Services Manager, or Branch Manager, this opportunity could be ideal for you.







INDCRE
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS) covering Central and East of England.

You will work from home or a local VS office (if available), and you must live in one of the following areas: South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex. This is a full time role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet service standards & contractual requirements. You will demonstrate the organisational skills required to manage a demanding & diverse workload and will have experience of achieving key performance indicators.

You will have excellent communication skills & will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. Your team will cover Central and East of England including; South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex.

You must live within one of these areas and be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Social Services) & be able to build constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.

Please see attached Job Description for full details and personal specification.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Clinical Deputy Care Home Manager - Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: 45 Hours per week, working weekends on rota , working on the floor at least 3 days a week and 1 supernumerary.
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
ABOUT YOU
Are you an experienced ambitious Clinical RGN with a valid PIN looking to take your next step in your career? You will be supporting the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors:

Have strong leadership skills & are highly motivated
Have a friendly & caring attitude
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
Valid NMC Pin

ABOUT THE CLINICAL DEPUTY CARE HOME MANAGER ROLE
Within your role as the Clinical Deputy Care Home Manager you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff.
Support the Manager in the implementation of all policies, procedures, and business objectives.
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.

Please note: You will be required to cover some shifts on the floor as required night or day.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of over 2,800 employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
IN RETURN
You’ll be joining a family business and working alongside a real team-spirited group of people. You’ll also benefit from the following benefits:

Free DBS Check and reimbursement for Annual Nurse RGN PIN Registration cost
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme *
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Clinical Deputy Care Home Manager role sounds like a job for you.
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Kempston x 1 Vacancy

Luton x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

Job description
Cornerways Homes - Unlocking Potential, Inspiring Progress.

Job Title: Senior Care Worker / Team Leader for EBD Residential Children's Home

Location: Bedford, Bedfordshire

**Are you passionate about making a positive difference in the lives of vulnerable children and young people? Join our dedicated team in Bedford, Bedfordshire, and help create a nurturing environment where they can thrive and flourish.**

Package

Salary: £33,306 – £35,568 p.a. (Including an average of 7 Sleeping shifts per month). Base salary is £28,266 - £30,528 p/a with sleeping shifts paid at £60 each.
Hours: 40 hrs per week + sleeping shifts + overtime offered
Our rota operates on a shift basis of 2 days on followed by 4 days off
Holidays (FTE): 32 days including Bank holidays
Company pension
Cornerways Homes Exclusive Benefits:

£60 per sleeping shift
Employee Referral Fee: £250
Ofsted Bonus: £100 (Good) or £150 (Outstanding), one-time payment upon final report publication
Annual Pay Rises: 4%, given after 12 months of work starting in April (discretionary)
Additional Birthday Annual Leave Day
Christmas Day/New Year's Day: 2x rate for all shifts on 25th December and 1st January; 1.5x rate for Christmas Eve and New Year's Eve
Overtime: Paid at 1.25x rate
Overtime (11 pm-7 am): Paid at 1.5x rate (Waking Night staff included)
Loyalty Bonus:
- Year 1 (12 months): £250 + 1 extra annual leave day (8 hours)
- Year 2 (12 months): £350 + 1 extra annual leave day (8 hours)
- Year 3 (12 months): £450 + 1 extra annual leave day (8 hours)
- Year 4 (12 months): £550 + 1 extra annual leave day (8 hours)
- Year 5: £600
- Year 10: £1,250
Service Description

Small EBD Residential Children’s Home for children 11-17 years.
Job Purpose

To assist the Manager in providing a high-quality service for children and young people requiring care.
To lead by example and maintain good professional practices.
To take responsibility for the safety and wellbeing of our children and young people while on duty.
To ensure all children have a plan, risk assessment, behaviour management plan, and any other necessary plans.
To lead shift plans and weekly plans, guiding and supporting staff to implement them.
Person Specification

Experience: Experience working within a childcare setting, experience with traumatised children and those with emotional and behavioural difficulties.
Level 4 Children, Young People & Families Practitioner /Residential Childcare qualification (or equivalent)
Staff Benefits

Competitive salary
Company pension and attractive annual leave entitlement
Free food and beverages when on shift
Supportive work environment
Store discounts and gym discounts
Child-focused workplace
Progression and development opportunities
Extensive free training, including specialised training
Monthly support from a clinical psychologist
Company-funded training, including NVQ qualifications
Working in small homes with a high focus on outcomes
Paid-for pre-planned activities and holidays/meals
If you are passionate about making a lasting impact on the lives of vulnerable children and young people, we want to hear from you! Join our team and be part of creating a safe and nurturing environment where they can thrive and build a brighter future. Apply now and take the first step in your rewarding career journey with us.

At Cornerways Homes, safeguarding and protecting children and young people is our top priority. Rigorous staff selection & DBS checks ensure a safe, nurturing environment.

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Facilities Manager

Location: Riseley Green School, Baisingstoke

Salary: Up to £30,000 per annum

Hours: Monday to Friday

Contract: Permanent, 52 weeks per year

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Facilities Manager to join our close-knit team at Riseley School located in Baisingstoke.

Job Purpose

To manage and maintain the school premises ensuring they are clean, secure, safe and well maintained at all times. Responsible for a wide range of duties and responsibilities connected with the fabric and grounds of the school.

Main Duties:

Locking and unlocking the buildings as required.
Setting up facilities such as chairs, tables, garden area etc.
Dealing efficiently with pre-planned maintenance, day to day establishment requirements and being reactive to problems that may arise.
Undertaking repairs to fixtures and fittings.
Ensuring all plant equipment is maintained to the required standards.
Grounds maintenance.
Assisting with the organisation of the school refurbishments.
Porterage around the school site.
Monitoring the premises for any hazards, carrying out repairs or reporting problems where necessary.
Ensuring that all stakeholders adhere to the school’s Health & Safety Policies and Procedures.
Essential:

Full UK driver’s licence.
Good Numeracy and Literacy skills.
Desirable:

Any additional qualifications pertinent to the job role.
Why join Options Autism?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

As the Delivery Manager - ATE (Data Centre of Excellence), you will play a pivot role in maintaining the reliability and integrity of our pricing system (ATE) by managing the backlog and data delivery workstreams for our pricing system from Release/Sprint Planning, Product Enhancement through to Governance and Compliance to ensure operations and optimising overall service quality.
Whitbread are the owners of Premier Inn, and some of the UK's most loved restaurants. With a website that handles nearly £2billion worth of transactions per year and a business that employees around 40,000 people, this role will offer you a genuine challenge to keep our customers and colleagues' data secure.
The core purpose of the role is to manage delivery of the Product Backlog and data delivery workstreams of strategic projects/programmes for our yield management product, i.e., Automated Trading Engine (ATE) to ensure availability of product for pricing runs in a timely fashion.
Role:  Delivery Manager - ATE (Data Centre of Excellence) (Technology)
Salary:  £69,000pa-£75,000pa, plus a car or car allowance and up to 30% company performance-based bonus
Contract Type:  Full-Time and Permanent
Location:  Dunstable, Bedfordshire (LU5 5XE) and a hybrid way of working with a minimum of 3 days in the office
Why You'll Love It Here

Healthcare: Individual and Family BUPA healthcare
Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/
What you'll be doing:

Overall responsibility for the successful initiation, release planning, design, execution, monitoring, controlling and closure of Data backlog items/project workstreams
Day to day engagement with stakeholder groups across Functions, Brands, IT SMEs and external IT Suppliers to ensure all parties are aligned on expectations, timelines and delivery status.
Ensure compliance with IT and business governance standards.
Finance and project reporting to keep stakeholders at all levels engaged and onboard.
Evaluate progress of the releases on a frequent basis and make timely interventions as needed to drive down risk and manage issues/ dependencies
Own the discovery activity to shape options for future capabilities
Manage third-party supplier deliverables to time, cost and quality

What you'll need:

In-depth knowledge and understanding of Project management practices and methodologies
Ability to manage multiple backlog items, assign and manage work activities, meet deadlines and develop comms/reporting in a timely and effective manner.
Project planning, budget planning and resource management
Engineering processes and practices to build products with sound and measurable instrumentation
Agile delivery methodologies such as SAFe
Engineering background of developing business critical products and platforms

Be part of ourInformation Technology Team at Whitbread 
Keeping up with new platforms and real-world technologies allows us to get closer to our audience than ever before. Our dynamic ATE Team are subject experts and a team who are passionate about what they do.
We encourage your application. Apply today or contact our recruitment team for more information. 

Deputy Care Home Manager - Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 40 Hours per week, working weekends on rota
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE DEPUTY MANAGER ROLE
Within your role as the Deputy Care Manager you can really make a difference to our residents’ lives. Here are some of the responsibilities:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff..
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.
Liaise with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.
Contribute fully to team working, responding positively to colleagues and action all reasonable work instructions promptly.

Please note: This is not intended as an exhaustive description of duties and you will be required to cover some shifts on the floor as required night or day.
ABOUT YOU
You will support the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors, so we would love to hear from those who really do want to make a difference to people’s lives:

You will already be a Deputy Manager or have at least 2 years’ experience as a or Team Leader in Care
Have strong leadership skills & are highly motivated
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
NVQ Level 3 in Health & Social care
Have an NVQ Level 5 is a great advantage or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Deputy Care Home Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Are you an experienced Care Manager looking for a new challenge? Our client, an award winning leading provider of high-quality domiciliary care services, is seeking a dedicated Care Manager to oversee the daily operations and ensure compliance with all relevant regulations and standards.

The Role:
As a Care Manager, you will:

• Act as the Registered Manager, overseeing regulated activities.
• Ensure compliance with all relevant legislation and standards.
• Promote high standards of person-centred care.
• Lead and support the recruitment and training of Care Professionals and office staff.

The Candidate:
The ideal Care Manager will:

• Have extensive care experience with a proven track record.
• Hold or be willing to work towards a Level 5 Diploma in Leadership for Health and Social Care.
• Be highly organised with strong planning abilities.

The Package:
The Care Manager role offers:

• Annual salary of £30,000 - £40,000
• Opportunities for professional development and training

If you are a passionate and experienced Care Manager looking to make a difference, this role could be the perfect fit for you.

If you are interested in roles such as Registered Manager, Domiciliary Care Manager, Home Care Manager, Care Services Manager, or Health and Social Care Manager, this opportunity could be ideal for you. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Job Description

Nursery Manager

Salary: up to £42,000

Full-Time hours

The Nursery is a beautiful, modern Nursery setting for children aged three months to five years, it provides a stimulating environment, where curiosity and imagination is encouraged. Our client is seeking a dedicated and experienced Nursery Manager to oversee the daily operations of their childcare facility. The ideal candidate will have a passion for early childhood education, strong leadership skills, and a commitment to creating a diverse, inclusive, and welcoming environment for all children and families.

Qualifications

• Level 3 Early Years qualification or above
• Proven experience in a leadership role within a nursery setting
• Strong knowledge of the Early Years Foundation Stage (EYFS) framework and relevant legislation
• Excellent communication, organizational, and interpersonal skills
• Commitment to promoting diversity, equality, and inclusion within the nursery environment
• Current knowledge of safeguarding and child protection protocols
• Managerial experience and skills in staff supervision, performance management, and team development

Benefits:

• Company pension scheme
• Discounted childcare
• Christmas closure
• Healthcare scheme
• High street discounts
• Staff recognition and rewards

Responsibilities

• Oversee the day-to-day operations of the nursery, ensuring high-quality care and educational programs for children aged 0-5 years
• Provide strong leadership to a team of nursery practitioners, promoting a positive and inclusive workplace culture
• Develop and implement policies and procedures in line with regulatory requirements and best practices
• Establish and maintain strong relationships with parents, communicating effectively and building a sense of community within the nursery
• Ensure the provision of a safe, nurturing, and stimulating environment for children to learn and develop
• Manage the nursery budget, resources, and staffing levels effectively
• Stay updated on current early childhood education trends and best practices, and implement changes as necessary

Reference: WILL78998/TH

INDCHI

A client within the Public Sector based in Bedfordshire is currently recruiting for an Asset Manager to join their highways team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within the public sector within a highways environment.

The Role

Key purpose of the role is to lead projects delivered by the client and be responsible for all aspects of service delivery from inception to completion.

Key responsibilities will include but not be limited to:

• Lead the Council's highway asset management service safely, effectively and sustainably including provision of technical expertise and accurate records.
• Be an advocate of for continuous improvement, ensure best practice is utilised and excellent service provided
• Ensure the team are working efficiently and delivering their roles whilst providing specialist/expert advice for the service in line with corporate aspirations.
• Be accountable and manage delivery for the team's allocated capital and revenue budget ensuring that the Council receives best value.
• Represent the authority at regional meetings, developing and maintaining effective supplier relationships.

The Candidate

To be considered for this role you will require a qualification appropriate to the level of the role as well as extensive experience within the Highways and Transport sector, together with developed knowledge and understanding of Asset Management software, industry codes of practice, processes and procedures.

The below skills would be beneficial for the role:

• commercially driven leader who can deliver this service and fully integrate principles of whole life asset planning
• manage, coach and develop a team of technical staff, providing clear direction and support and to enable individuals to achieve their potential and deliver effective business results
• technical experience in a highway or civil engineering related field with evidence of continuous professional development and industry related knowledge in the highway environment.

The client is looking to move quickly with this role and as such are offering £52,547 - £55,929 per annum including various other benefits.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the Public Sector based in Bedfordshire is currently recruiting for an Transport Manager to join their highways team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within the public sector within a traffic management environment.

The Role

Key purpose of the role is to lead projects delivered by the client and be responsible for all aspects of service delivery from inception to completion.

Key responsibilities will include but not be limited to:

• Lead the Council's Integrated Transport Team safely, effectively and sustainably including provision of technical expertise.
• Be an advocate for continuous improvement, ensure best practice is utilised and excellent service provided
• Ensure the team are working efficiently and delivering their roles whilst providing specialist/expert advice for the service in line with corporate aspirations.
• Be accountable for the team's capital budget ensuring that the Council receives best value.
• Represent the authority at regional meetings, developing and maintaining effective supplier

The Candidate

To be considered for this role you will require a qualification appropriate to the level of the role as well as experience in a similar role, ideally with a traffic engineering/management background.

The below skills would be beneficial for the role:

• organised and have significant in-depth knowledge of highway and traffic legislation and regulations including the Highways Act, the Traffic Signs Regulations and General Directions and the Traffic Management Act.
• analyse statistical data, write policy and strategy documents, and enjoy completing tasks in a complex environment

The client is looking to move quickly with this role and as such are offering £52,547 - £55,929 per annum including various other benefits.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.