Total 30 Manager level Customer Service job vacancies in Bedford, MK41 0RG

The Service Manager for the Children's Services Clinical Service line has responsibility for managing all aspects of operational delivery within the clinical specialty to the agreed quality standards and within the resource and income base available in a large Clinical Specialty

To ensure that service delivery standards are achieved (for instance, wait time milestones)

Work collaboratively with the General Manager, Clinical Leads, Matron, other Clinical Services, and other colleagues to ensure that service delivery and improvement plans are developed, implemented and reviewed.

Ensure that financial controls are established and maintained within the scope of the clinical specialty.

Act as a champion for patient safety, operational effectiveness and quality.

Work in partnership with colleagues across the Trust to drive the achievement of the Trust’s corporate goals and business plan, including the achievement of all the relevant clinical specialties performance standards incorporating quality, safety, contractual, financial and people.

Lead by example and act at all times as an ambassador for the Trust, championing the Trust’s values and upholding the highest standards of behaviour and compassion for all colleagues.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Service Delivery and Improvement

Ensure the efficient organisation of clinical and non-clinical services within Children's Services, making best use of capacity to deliver activity within the terms of the Trust Service Level Agreements (SLAs) and with cost effective utilisation of staff and non-pay resources (National Service Frameworks, NICE guidance, Improving Outcomes Guidance etc).

Communicate information in relation to service delivery to a range of people at all levels within and external to the Trust; providing explanation as appropriate for any breakdown in service delivery.

Continually analyse service performance data against regional and national data, taking into account potentially conflicting information and develop service improvement plans.

Implement patient pathways with clinical staff and colleagues, which deliver best practice and make progress towards achievement of wait time standards and milestones required.

Leading the delivery of complex and sometimes competing demand and capacity targets for the Clinical Specialty.

To undertake annual business planning and develop plans for the Clinical Specialty.

Operate as the champion for service modernisation and change sharing best practice, successes and learning across the Group.

Required to keep up to date with research developments in relation to designated service group to ensure the delivery of excellent clinical services.

Financial and Performance Management

Operate as accountable budget holder for the relevant clinical specialty budget within a large clinical service and be accountable for all pay and non-pay expenditure.

Ensure that budgets are managed in accordance with the Trust’s Standing Financial Instructions, working collaboratively with the Finance lead, taking action where necessary to prevent or address variance in performance, and to incorporate recommendations of internal and external audit.

Ensure the clinical specialty meets the required performance standards.

Share and communicate performance indicators and level of performance throughout the relevant clinical specialties, taking action where required to address variance form the standard/milestone.

Ensure that unplanned variation in service delivery (activity, income, expenditure, capacity, performance) is identified and appropriate, timely action taken

Communicate the terms of the SLA throughout the relevant clinical specialty as required for proactive and sound financial management

Work collaboratively with the General Manager to lead the relevant clinical specialty in the development of cost improvement plans their implementation as part of financial recovery processes

Create formal reports on service delivery performance and improvement to be shared Trust wide and with external partners

Develop capital and/or revenue business cases in conjunction with the General Manager for the Programme Investment Group

The Children’s Services Manager will lead on development, implementation, establishment and review of performance management systems within the scope of the relevant clinical specialty - it is critical that this is done collaboratively with other clinical specialities within the Group

Risk Management and Governance

Lead a culture within Clinical Specialty that ensures that all medical, clinical and operational employees comply with the Trust Infection Control policies and clinical guidelines

Support the Head of Nursing and General Manager, Matron and Clinical Lead in the delivery of governance plan for Clinical Specialty

Work collaboratively with colleagues to ensure that effective governance arrangements and performance management systems are in place

Work collaboratively with colleagues to ensure that risks are identified and included as appropriate on the organisational risk register and are progressed appropriately to reduce the risk profile

Work collaboratively with colleagues to address complaints and incidents appropriately – lead the learning from such events to ensure that learning is achieved across Clinical Specialty

Workforce management

To line manage staff in accordance with the Trust’s policies and objective.

To ensure appropriate methods are used to determine the staffing requirements at all times and to ensure managers are equipped with the knowledge, insight and support to manage their staffing resource in the most effective manners

Ensure that the most effective communications methods are used throughout the group to inform staff members of developments, objectives and news in order to develop an inclusive culture,

To ensure that training and development needs are identified through regular training needs analysis and that those needs are carefully budgeted and executed in line with the available resource

Ensure compliance with mandatory training requirements for all staff, regularity of appraisals for all staff and appropriate performance management and arrangements

To lead investigations and reviews of incidents and potential performance issues in line with Trust policy, and in a thorough and transparent manner, within appropriate timescales, seeking support and guidance as necessary

Line management of administrative staff within the relevant clinical specialty, either directly or through delegated responsibility


This advert closes on Thursday 5 Dec 2024

Are you an experienced Care Manager looking for a new challenge? Our client, a leading provider of high-quality domiciliary care services, is seeking a dedicated Care Manager to oversee the daily operations and ensure compliance with all relevant regulations and standards.

The Role:
As a Care Manager, you will:

• Support the Registered Manager with the day to day running of a large domiciliary branch.
• Ensure compliance with all relevant legislation and standards.
• Promote high standards of person-centred care.
• Lead and support the recruitment and training of Care Professionals and office staff.

The Candidate:
The ideal Care Manager will:

• Have extensive care experience with a proven track record.
• Hold or be willing to work towards a Level 5 Diploma in Leadership for Health and Social Care.
• Be highly organised with strong planning abilities.

The Package:
The Care Manager role offers:

• Annual salary up to £40K, will further progression opportunities to take over registration in the future
• Opportunities for professional development and training

If you are a passionate and experienced Care Manager looking to make a difference, this role could be the perfect fit for you.

If you are interested in roles such as Registered Manager, Domiciliary Care Manager, Home Care Manager, Care Services Manager, or Branch Manager, this opportunity could be ideal for you.







INDCRE
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS) covering Central and East of England.

You will work from home or a local VS office (if available), and you must live in one of the following areas: South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex. This is a full time role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet service standards & contractual requirements. You will demonstrate the organisational skills required to manage a demanding & diverse workload and will have experience of achieving key performance indicators.

You will have excellent communication skills & will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. Your team will cover Central and East of England including; South Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland, Northamptonshire, Cambridgeshire, Bedforshire, Hertfordshire, Norfolk, Suffolk, Essex.

You must live within one of these areas and be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Social Services) & be able to build constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.

Please see attached Job Description for full details and personal specification.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Head Chef to help us achieve our goals.
We offer our colleagues:

- Competitive starting salary
- Workplace pension
- Comprehensive and further learning opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Could you be part of our team?
Responsible for the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents, you will coordinate the catering rotas and manage ordering within agreed budgetary guidelines.
Primary responsibilities of the Head Chef

- To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used. Be aware of the legal requirements of Health and Safety legislation, including, but not limited to; the requirements of Food Safety Act 1990, Food Premises Regulations 1991, Food Safety (General Food Hygiene) Regulations 1995 and Food Safety (Temperature Control) Regulations 1995
- To ensure that all kitchen equipment, work areas and other facilities are maintained and operate to the standards required by Statutory Bodies, Local Authority, Health and Safety, Food Hygiene regulations and Company policies
- To assist in the recruitment and training of catering employees and assist in their development. Ensure that all mandatory training is completed and identify additional training as and when required. Ensure that safe methods of work are used at all times and no unauthorised persons cleans or operates any dangerous machinery
- To manage all stocks and ordering ensuring all food is correctly marked and rotation systems are in place to comply with Food Hygiene regulations and Company Policies. Maintain records, stocktaking as required and budgetary controls
- To regularly audit Health and Safety, Food Hygiene and HACCP checks ensuring all documentation is completed for due diligence and inspection by internal and external authorities. Complete any actions required in a timely fashion
- Show courtesy and respect to residents and their relatives at all times through regular contact and actively encouraging feedback. Work with the clinical team to provide support and advice whenever and as often as is required. Menu planning and creation in line with demand, feedback and clinical advice

Join us at Bedfordshire's most stunning care home
Elstow Manor is a luxurious care home in Wixams, Bedfordshire, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

We are seeking a person with extensive experience and knowledge in relation to Safeguarding of children and vulnerable adults.

This person is passionate about Safeguarding and can lead the team to ensure that all staff are trained and aware of the issues and processes to follow when a concern is noted.

The post holder will be the Trust's 'Named Professional'.

You will be confident in dealing with the multiple agencies involved across the six counties we serve. You will have experience of reporting to senior meetings and dealing with queries from outside agencies.

The Safeguarding Lead is an ambassador providing advance theory and practical knowledge in developing a safety culture through sound management of safeguarding incidents and processes using improvement methodology to learn lessons and achieve sustainable change

Working proactively in partnership with the executive leadership team, operational top teams, clinical leads and selected external stakeholders to ensure Safeguarding arrangements are in place across the Trust; demonstrating political astuteness and an ability to manage priorities with competing deadlines.

To lead the development, co-ordination and implementation of effective risk management strategies within the Safeguarding Team and ensure the integrity of the Risk Register, CQC Key Lines of Enquiry and meeting the legislative requirements as set out in the Children’s Act, Care Act and Working Together to Safeguard Children.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 7 Oct 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Longwater x 2 - Vacancy

KingsLynn x 1 - Vacancy

Waveney x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Basildon x 1 - Vacancy - Fringe Salary Applies: £48,270 - £54,931

Southend x 1 - Vacancy

Chelmsford x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Ipswich x 1 Vacancy

Bury x 1 - Vacancy

Clacton x 1 - Vacancy

Colchester x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Kempston x 1 Vacancy

Luton x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

We are seeking an innovative and dynamic individual to provide specialist oversight for academic and clinical development across our locality;

Cambridge x 1 - Vacancy - Fringe Salary Applies: £48,270 - £54,931

Peterborough x 1 - Vacancy

Huntingdon x 1 Vacancy



This role is pivotal in managing and enhancing the quality of education and clinical practice for all learners, recently qualified clinical staff, and the ongoing development of experienced professionals. You will work closely within the tripartite framework of Operational, Clinical, and Education Leadership Teams to ensure a high standard of clinical practice and education in the operational environment.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.



At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Key Responsibilities:
• Coordinate academic and clinical development across the locality.
• Serve as a local expert on clinical practice and education pathways.
• Oversee clinical practice placements and ensure a quality learning environment.
• Support local talent management, retention, CPD, and career development.
• Maintain training and development databases, providing regular updates.
• Address challenges such as education access inequalities and staff retention.

What We’re Looking For:
• Proven leadership skills in clinical and educational settings.
• Strong knowledge of ambulance service education pathways and systems.
• Experience in clinical practice oversight and educational management.
• Excellent communication skills and collaborative working ability.
• Commitment to fostering a culture of continuous professional development.


This advert closes on Sunday 22 Sep 2024

Job description
Cornerways Homes - Unlocking Potential, Inspiring Progress.

Job Title: Senior Care Worker / Team Leader for EBD Residential Children's Home

Location: Bedford, Bedfordshire

**Are you passionate about making a positive difference in the lives of vulnerable children and young people? Join our dedicated team in Bedford, Bedfordshire, and help create a nurturing environment where they can thrive and flourish.**

Package

Salary: £33,306 – £35,568 p.a. (Including an average of 7 Sleeping shifts per month). Base salary is £28,266 - £30,528 p/a with sleeping shifts paid at £60 each.
Hours: 40 hrs per week + sleeping shifts + overtime offered
Our rota operates on a shift basis of 2 days on followed by 4 days off
Holidays (FTE): 32 days including Bank holidays
Company pension
Cornerways Homes Exclusive Benefits:

£60 per sleeping shift
Employee Referral Fee: £250
Ofsted Bonus: £100 (Good) or £150 (Outstanding), one-time payment upon final report publication
Annual Pay Rises: 4%, given after 12 months of work starting in April (discretionary)
Additional Birthday Annual Leave Day
Christmas Day/New Year's Day: 2x rate for all shifts on 25th December and 1st January; 1.5x rate for Christmas Eve and New Year's Eve
Overtime: Paid at 1.25x rate
Overtime (11 pm-7 am): Paid at 1.5x rate (Waking Night staff included)
Loyalty Bonus:
- Year 1 (12 months): £250 + 1 extra annual leave day (8 hours)
- Year 2 (12 months): £350 + 1 extra annual leave day (8 hours)
- Year 3 (12 months): £450 + 1 extra annual leave day (8 hours)
- Year 4 (12 months): £550 + 1 extra annual leave day (8 hours)
- Year 5: £600
- Year 10: £1,250
Service Description

Small EBD Residential Children’s Home for children 11-17 years.
Job Purpose

To assist the Manager in providing a high-quality service for children and young people requiring care.
To lead by example and maintain good professional practices.
To take responsibility for the safety and wellbeing of our children and young people while on duty.
To ensure all children have a plan, risk assessment, behaviour management plan, and any other necessary plans.
To lead shift plans and weekly plans, guiding and supporting staff to implement them.
Person Specification

Experience: Experience working within a childcare setting, experience with traumatised children and those with emotional and behavioural difficulties.
Level 4 Children, Young People & Families Practitioner /Residential Childcare qualification (or equivalent)
Staff Benefits

Competitive salary
Company pension and attractive annual leave entitlement
Free food and beverages when on shift
Supportive work environment
Store discounts and gym discounts
Child-focused workplace
Progression and development opportunities
Extensive free training, including specialised training
Monthly support from a clinical psychologist
Company-funded training, including NVQ qualifications
Working in small homes with a high focus on outcomes
Paid-for pre-planned activities and holidays/meals
If you are passionate about making a lasting impact on the lives of vulnerable children and young people, we want to hear from you! Join our team and be part of creating a safe and nurturing environment where they can thrive and build a brighter future. Apply now and take the first step in your rewarding career journey with us.

At Cornerways Homes, safeguarding and protecting children and young people is our top priority. Rigorous staff selection & DBS checks ensure a safe, nurturing environment.

About the Role

We are excited to be recruiting for a Customer Relations Manager to join our Sales & Marketing team,
The Customer Relations Manager will carry out direct sales activities to maintain and develop sales of care home beds to service users and key purchasers, in accordance with agreed business development plans and targets.
This is a great opportunity for a commercially minded professional looking to represent one of our establishments with the local community.

Main responsibilities:

• Plan and manage sales activities and customer contact to achieve agreed sales targets and generate enquiries.
• Support home visits during the initial stages of the enquiry process.
• Effectively track enquiry/referrals from initial contact through to final decision.
• Encourage a permanent conversion of enquiries and liaise with the Finance team to insure Income Processing is updated.
• Activity reporting to the Home Manager and Regional Director as agreed.
• Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the success of the care home business.
• Raising care home awareness through local community networking and marketing activities to agreed budgets and timescales.
• Support the creation of marketing collateral.
• Attend and carry out presentations at external customer meetings and internal meetings with other company functions.

Knowledge and experience:

• Excellent communication skills
• Strong commercial background with experience in lead generation
• Demonstrable successful sales record
• Ability to develop and nurture relationships with customers and key internal/external stakeholders
• Ability to work against targets and deadlines
• Previous experience in social care highly desirable but not essential

At MMCG we offer a variety of benefits, including:

Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*

Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts

Vectis Card – instant discount card

Pension Scheme with Nest

Personal car leases via salary sacrifice*/**

25 days holiday plus bank holidays

Holiday Flex – purchase additional holiday**

Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment

Flexible working patterns

Cycle to work scheme*/**

Recommend a friend

Service recognition

Training support and development opportunities

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Eligible for a Blue Light Card

Subsidised BHSF Sick Pay Cover

BHSF, Life Cover, Cancer Cover, Personal Accident Cover

Free The Company Shop membership

Free Will Service

Concerts for Carers

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If this sounds like the opportunity for you and you would like to work for a forward-thinking, empowering employer, apply now to send your details to our Talent team!

Proud member of the Disability Confident employer scheme

The Technical Programme Manager will be responsible for managing the technical direction of the Digital Delivery Department and manage a small Team of Technical Consultants supporting the delivery and future development of the Trust’s Digital Strategy.

As Technical Programme Manager, you will continuously drive excellence in all aspects of the technical direction of the Digital Strategy to build our shared best practices. Projects will be delivered with care and attention to research, data, and organisational governance.

Reporting to the Head of Digital Delivery, the post holder will work as part of a dynamic Team, and in collaboration with other Executives and Programme Directors, in assuring delivery of the agreed East of England business plan and delivery portfolio.

This will include agreeing work programme priorities for each portfolio for the year, ensuring appropriate resourcing and establishing and embedding the required programme governance and reporting arrangements.

A solid foundation in developing technology solutions in a health care setting is vital, complemented by distinguished leadership and communications skills, pivotal in fostering collaborative endeavours with a diverse range of stakeholders inside and outside of the Trust.

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us

Please refer to the attached Job description for a detailed overview and the main responsibilities of this role


This advert closes on Monday 26 Aug 2024

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC), and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

Reports to: Operations Manager



This role could be for you if you have;

- Previous experience of managing a nursing home.
- A good working knowledge, with a proven record of CQC standards and can work towards achieving Outstanding.
- Good communication skills and can maintain excellent working relationships at all levels, internal as well as external professionals, families and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful, good or outstanding rated care home.
- Enthusiasm and passion for developing high level of person-centred care.
- Ability to actively participate in the growth and development of the care service.



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Job Description

Nursing Home Manager (NMC Registered)

Salary: up to £6 5,000

Here at Willing Care, we are seeking a Nursing Home Manager for one of our very established clients.

Our client requires a passionate, enthusiastic Nursing Home Manager, to join and manage their friendly and welcoming team. As a Nursing Home Manager, you will draw upon your extensive expertise and leadership skills, as you will be responsible for the running of all aspects of the home, ensuring it runs as efficiently as possible whilst maintaining the highest standards of quality, care excellence, parallel with the commercial success of the home.

Requirements for the Nursing Home Manager:

• Preferably have a Registered Nurse Qualification (RGN/RMN) and NMC Pin
• Evidence of further relevant post-registration professional development.
• Experience managing a Residential & Nursing Home is essential
• Level 5 Management qualification

The role of a Nursing Home Manager within the Nursing Home involves:

• Ensuring that all members of staff provide excellent standards of support to residents, with a focus on positive outcomes and promoting choice
• Promoting a positive safeguarding and learning culture, where there is openness and transparency
• Ensuring that all care-plans are person-centred, reviewed and updated regularly
• Maintaining a profitable service through cost control, effective use of resources and maintaining high occupancy levels
• Ensuring that the Home achieves and remains complaint with regulatory standards and company policies
• Ensuring all members of staff have completed mandatory and specialist training
• Completing staff appraisals and supervisions , to support their continuous professional development
• Completing internal and external audits and inspections of the service
• Carrying out investigations of any alleged misconduct and abuse reported in the service and taking appropriate action
• Building good working relationships with external agencies and the wider multi-disciplinary team
• Recording all incidents and ensuring that it is reported to all relevant internal and external departments

We are seeking a Nursing Home Manager who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL 78795/AP