Total 44 Senior Executive level Customer Service job vacancies in Witney, Oxfordshire, OX28 1AA

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings and weekends.

Service – Rowan House, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 06/01/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.

Service – Morrell Crescent, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Morrell Crescent. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date –

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

About The Home...

Welcome to Oxford Manor Care Home in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


The day shift is: 08:00 - 20:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

About The Home...

Welcome to Oxford Manor Care Home in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


The night shift is: 20:00 - 08:00


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

Senior Care Assistant (Nights) based at The Homestead, Carterton

Available Hours:

Various hour's available full time - 38.5 hours

Salary £14.40 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

The Homestead care home in Carterton

Finding the right care home can be a difficult journey for any family. But with The Homestead care home in Carterton, you'll find more than a picturesque rural setting. Because you'll also meet a caring local team that's here to help you make the best possible choice.

Join us and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. The Homestead is located in beautiful grounds, in a quiet residential area of Carterton, with local shops and the lovely Kilkenny Lane County Park just a short walk away. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of The Homestead care home in Carterton could welcome a new lease of life for those we care for - with wellbeing, friendship and respect at its heart.

For more information about the home, please click here

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

To apply please email or visit mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Audit & Accounts Senior
Location: Oxfordshire
Contract: Permanent
Rate: £35,000 - £45,000 per annum
Start Date: Flexible
*Hybrid - 60% in office*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Top 100 Accountancy in Oxfordshire for an Audit & Accounts Senior/Semi-Senior to join the team on a permanent basis. This is an exciting opportunity for a newly/part-qualified ACA/ACCA accountant to join a rapidly-growing Chartered Accountancy and rise through the ranks. The firm have a wide-ranging client base and have multiple areas of specialism for professionals to tailor their services to.

Main Responsibilities

• Support partners and managers in the Corporate Department to deliver quality service to clients with compliance and planning matters.
• Manage and deliver ad hoc projects and assignments.
• Review and prepare client accounts, tax or VAT-based work from information supplied by clients to the required standards.
• Undertake remuneration planning exercises.
• Complete and supervise Audit assignments at a client site or remotely.
• Assist with higher-level, technical client audit, accounts, and taxation compliance work for corporate clients.
• Finalise paperwork for dispatch to clients and HMRC in a timely manner meeting required deadlines and quality.
• Liaise with clients to obtain relevant information for their accounts, acting in a proactive way and ensuring attention to details and effective questioning of client.

Candidate Criteria

• ACA/ACCA Qualified or Part-Qualified with significant experience
• Minimum of 2 years of proven accounts/audit experience within a practice environment
• Experience with cloud accounting software such as Xero is desirable
• Strong client management skills with the ability to manage workload effectively
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

This is an exciting full-time opportunity for an experienced IT professional to play a crucial role in the delivery of technical IT support at St Edward’s.

As a Senior IT User Support Officer, you will be responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained. The role is also responsible for providing second line and desk side support.

You will also be responsible for:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

About you

We are looking for a dynamic and innovative individual with previous experience of working in a similar role.

You will possess an understanding of IT systems infrastructure and general user applications, client systems configuration and printer hardware and support.

Working knowledge of SCCM and Active Directory (Premise and Azure) is essential, along with an understanding of MS Office 365 and Windows 10 or later operation systems.

In return, St. Edward’s can offer a variety of benefits including:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday - Friday. Occasional evening & weekends.

Service – Transitional Support/Oxford.

What You’ll Be Doing:

The Transitional Support team are looking for an enthusiastic and motivated individual to join their team. The team focuses on providing care, 5 days a week, for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Flexible and agile working opportunities (role dependent)
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 23/12/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

About The Home...

Welcome to Oxford Manor Care Home in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our newly built, state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


The night shift is: 20:00 - 08:00


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

About The Home...

Welcome to Alma Barn Lodge Care Home in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our newly built, state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


The day shift is: 08:00 - 20:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

Senior Care Assistant (Days) based at The Homestead, Carterton

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Full Time/Part Time/Various hours available

(0 - 44)

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply, please email or visit our website mha.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At The Homestead, we provide residential and residential dementia care for our 68 residents, in homely, en suite accommodation

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

The Home...

Welcome to Oxford Manor Care Home (formerly known as Alma Barn Lodge) in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our newly built, state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

The night shift is: 20:00 - 08:00

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression
A comprehensive benefits package including a pension, store and restaurant discounts, Refer a Friend scheme and much more!


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

Senior Care Assistant (Days) based at The Homestead, Carterton

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Full Time/Part Time/Various hours available

(0 - 44)

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply, please email or visit our website mha.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At The Homestead, we provide residential and residential dementia care for our 68 residents, in homely, en suite accommodation

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences) Plus additional sleep-in payment per sleep in shift.

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins.

Service – Scrutton Close, Oxford.

What You’ll Be Doing:

The Scrutton Close team focus on supporting clients within their own accommodation. Staff offer a high level of support, and work closely with clients to achieve their personal goals and gain increased independence before taking the next step in their journey. Scrutton is staffed 24 hours, 7 days a week, with a sleep-in employee available from 11pm until 7am.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 16/10/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Senior Care Assistant (Nights) based at The Homestead, Carterton

Available Hours:

Permanent - Full Time - 38.5 hours per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme, free uniform and DBS provided

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Cycle2Work salary sacrifice scheme.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

Include information about the home here.

For more information about the home, please click here

Attach photo of home.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.