Total 18 Senior Executive level Customer Service job vacancies in Swindon, SN3 6BB

In addition to the primary responsibilities, the senior receptionist may be requested to: a. Partake in audit as directed by the audit lead b. Produce, maintain and participate in the receptionist rota for lunch and out of hours cover c. Support the Practice Coordinator and Practice Manager in producing and maintaining the duty clinical rota, d. completing opening and closing procedures in accordance practice policy e. support Reception in the management of repeat prescriptions, ensuring they are processed accurately and efficiently f. Support the Practice coordinator Practice Manager with all Patient Participation Group related matters g. Oversee the health promotion lead and display promotional material on the allocated noticed boards and in the waiting room

1. Wherever possible to avoid hospital admission and reduce inpatient length of stay to ensure that patient receive the appropriate care in the most appropriate setting. 2. To be proficient in the use of an electronic patient record system, have excellent communication and documentation skills that are clear, concise and accurate. 3. To work independently within the community setting visiting patients within their own homes. 4. To be aware of those patients whose health maybe deteriorating and escalate appropriately.Patient Client Care 5. Responsibility for the day-to-day care of patients including monitoring. 6. Support the taking of medication under the authorisation of the qualified practitioner. 7. To undertake specific tasks as delegated. If you would like to have an informal discussion about this post then please contact Rebecca Wardle rebecca.wardle@nhs.net or Nikki Barnett nikki.barnett@nhs.net

We are looking for a Band 3 Health Care Assistant ideally with community nursing or caring experience to join our community nursing team, working between the hours of 8.30 am and 22.00 pm. This service is provided 7 days per week, and you will work alongside a team of experienced Nurses and Paramedics delivering care to the people of Swindon.

In this busy environment, you must be keen to learn and adapt to a changing environment as well as beingexpectedto complete the Care Certificate training if you have not already achieved this and ideally have an NVQ level 3. You will need to be IT literate as there is an expectation to be competent in the use of an electronic patient record system following full training.

Patients may require interventions for the administration of medication, wound, catheter care, and support and advice during the last stages of life. We will provide a training in wound care, care of urethral catheters, caring for the palliative patient who is nearing the end of their life, obtaining and recording accurately the physiological signs and symptoms of the unwell or deteriorating patient and a variety of other clinical skills.

To fulfill the needs of service delivery to patients/service users and in line with our current team of clinicians, the post holder will work as part of a flexible rota over seven days a week, which will include working evenings, weekends and Bank Holidays.

A clean driving license and access to a vehicle is essential for this role.

1. To work within a multi-professional team.

2. To provide treatment as delegated by a registered practitioner and following an appropriate by care plan.

3. To keep the patient at the centre of his or her care, ensuring patient and carer participation in decisionmaking.

4. To undertake the daily care and support of delegated patients.

5. Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.

6. To practice the principles and philosophy of individualised patient care in accordance with policy, procedures and regulatory body’s guidelines.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity

1. Wherever possible to avoid hospital admission and reduce inpatient length of stay to ensure that patient receive the appropriate care in the most appropriate setting.


2. To be proficient in the use of an electronic patient record system, have excellent communication and documentation skills that are clear, concise and accurate.


3. To work independently within the community setting visiting patients within their own homes.


4. To be aware of those patients whose health maybe deteriorating and escalate appropriately.Patient Client Care


5. Responsibility for the day-to-day care of patients including monitoring.


6. Support the taking of medication under the authorisation of the qualified practitioner.


7. To undertake specific tasks as delegated.




If you would like to have an informal discussion about this post then please contact Rebecca Wardle rebecca.wardle@nhs.netor Nikki Barnett nikki.barnett@nhs.net


This advert closes on Monday 21 Oct 2024

Proud member of the Disability Confident employer scheme

Senior Support Worker

Location: Swindon - £12.57 ph
Typical Shifts are mixture of: 8am 3pm / 3pm 10pm & long day option 8am 10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Swindon. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 2 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

1. Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with care plans3. Not all duties are routine, and you will need to use your knowledge, experience and understanding totake decisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, bloodpressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate,glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples andwound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustiveand will vary depending on area of work.5. Participate in patient assessment providing high quality holistic patient care and escalating concernsabout patients to other clinical staff6. Practice safe standards of care to patients following Trust guidelines and policies and policies and beable to concentrate for periods throughout the day with occasional interruptions.7. Provide clinical care in accordance with the infection prevention and health and safety policies andprocedures.8. Maintain the work environment in line with Trust infection control and patient safety policies9. Develop the skills to actively facilitate self-care and independence with patients.10. Promote health education specific to the clinical area and in line with national and local policies.11. Maintain accurate records relating to communication with patients, relatives, and members of theMultidisciplinary team regarding all aspects of care demonstrating a range of appropriatecommunication skills.12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty13. Work effectively as part of a team.14. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.15. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.16. Embrace the Trust values and work in an inclusive way.17. Act within limits of competence, ensuring actions support care, protection, and wellbeing.18. Responsible for maintaining own skills, knowledge, and competence for the role.19. Ensure all mandatory training is undertaken in line with Trust policy.20. Participate in team discussions / meetings as an integral member of the team.21. You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, orescalating as required.22. To support or guide the healthcare support worker.23. Participate in the induction and orientation of newly appointed staff, learners and other visitors to thedepartment.24. Comply with Trust policy regarding information governance and the care of patient property.Responsibilities for People or Training25. Undertake the Trusts corporate and local induction and maintain your learning and compliance withtraining requirements for your26. Complete mandatory training. This will vary depending on area of work.27. Attend In-service training28. Successful completion of the Care Certificate.29. To gain an awareness and understanding of aseptic techniques and learn to scrub and assist the Consultant for pacing procedures.30. To understand radiation protection and the need for wearing lead aprons.

Jewson, a leading building materials distributor in Northern Europe, is on the hunt for an Internal Sales Advisor who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays)

Hours - 7.30 - 5.00 Monday to Friday and every other Saturday morning 8-12

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values

• Develop great relationships with new and existing customers, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Dealing with lapsed accounts

• Generating sales with new and existing customers

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Work with colleagues to suggest opportunities for improvement

What's in it for you?

• A competitive salary and benefits package, plus generous staff discounts

• A supportive team environment where your contributions are recognised and valued

• Opportunities to grow your skills and career within our organisation

• Flexible working arrangements to help you balance work and life

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

1. Obtain consent prior to giving care in accordance with Trust policies. 2. Complete duties that are delegated to you in line with care plans. 3. Use your knowledge, experience and understanding to take decisions within your area of responsibility. 4. To carry out a range of clinical duties with minimal / no supervision, including for example, preparing and positioning patients prior to examination, assistance and recovery of prostate biopsy patients, taking Egfr samples, bladder flow measurements, peripheral intravenous cannulation, decanting, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work. 5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff. 6. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions. 7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures. 8. Maintain the work environment in line with Trust infection control and patient safety policies. 9. Develop the skills to actively facilitate self-care and independence with patients. 10. Promote health education specific to the clinical area and in line with national and local policies. 11. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills. 12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty 13. Work effectively as part of a team. 14. Demonstrate ability to access Trust policies and procedures and comply with those relevant to role. 15. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality. 16. Embrace the Trust values and work in an inclusive way. 17. Act within limits of competence, ensuring actions support care, protection, and wellbeing. 18. Responsible for maintaining own skills, knowledge, and competence for the role. 19. Ensure all mandatory training is undertaken in line with Trust policy. 20. Participate in team discussions / meetings as an integral member of the team. 21. Be accountable for your own work and for reviewingthe effectiveness of care provided. Adapting, or escalating as required. 22. To assist on the reception desk/booking office if required checking patients personal details ensuring computer record is accurate. 23. Comply with Trust policy regarding information governance and the care of patient property. 24. Ensure there are supplies of patient care equipment, i.e. linen and cleaning materials in the radiographic rooms and nursing station. 25. To be able to use the departmental computerised radiology information system, Clinical Radiology Information system (CRIS) and be conversant with the picture archive and communication system (PACS). 26. To comply with the Ionising Radiation Regulation 2017 and Ironising Regulation (Medical Exposure) Regulations 2017 (IR(ME)R2017). 27. To prepare an aseptic environment for procedures including pathology slides and paperwork prior to assisting a Consultant Radiologist to carry out procedures such as fine needle aspirations, prostate and other biopsies within their clinical competencies under the designated department. Responsibilities for People or Training 28. Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department. 29. Undertake the Trusts corporate and local induction and maintain your learning and compliance with training requirements for your role. 30. Complete mandatory training. This will vary depending on area of work. 31. Attend In-service Training. 32. Successful completion of the Care Certificate if applicable 33. Successful completion of observation training

Key Result AreasTo attend Court and provide mental health assessments, advice andidentify robust care pathways, for individuals where a potential mental health need has been identified. To provide the Court with written information pertaining to the individual in a timely fashion to inform disposal of the case. Prepare comprehensive health and social circumstances reports where indicated in a specified time frame. To work closely and build links with all referring agencies within the Court acting as a single point of contact for Health. To address the Court in person when necessary in order to advise theCourt in the disposal, and care pathway of a particular case. To refer to appropriate services for the identified needs of the service user. To make recommendation to Court, whether criminal justice systemremains involved or diversion is indicated. To build a good working knowledge of the Mental Health Act in relation to the Courts and the criminal justice system. Where diversion is indicated, to facilitate Mental Health Act assessments at the Court in conjunction with the AWP Assessment teams. To refer to the prison mental health teams where custody is indicatedensuring appropriate information is received along the care pathway. To provide specialist advice and service to Probation and the custodysuites where indicated. To provide mental health information to Probation in the formulation of their pre-sentence reports, where a potential mental health need has been identified. To be responsible for adhering to all Trust Policies and procedures. To be able to communicate clearly with a diverse group of service users. To work autonomously, with the ability to organise and manage own time according to delegated workload. Take accountability for own professional practice. To possess a good working knowledge of the Integrated Care Programme Approach (ICPA), including the ability to formulate a risk assessment and risk management plan. To provide formal and informal clinical supervision to junior staff, students, mental health workers where appropriate/in agreement with the team manager. To facilitate the efficient operation of the team, including the provision of cover for the role of Team Manager in their absence as required. To be able to communicate clearly with a diverse group of service users. To work autonomously, with the ability to organise and manage own time according to delegated workload. Take accountability for own professional practice. To possess a good working knowledge of the Integrated Care Programme Approach (ICPA), including the ability to formulate a risk assessment and risk management plan. To provide formal and informal clinical supervision to junior staff, students, mental health workers where appropriate/in agreement with the team manager. To facilitate the efficient operation of the team, including the provision of cover for the role of Team Manager in their absence as required.

Our Values

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours to reflect the STAR Values of the organisation:

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

In-hours duties

You will be part of the multi-disciplinary team providing care, support and rehabilitation of the critically ill patients admitted to the Critical Care Unit. This involves daily review of all patients followed by a consultant led ward round. You will be part of the medical emergency team (MET) responding to emergencies around the hospital. You will take referrals from the Emergency Department and around the hospital and review patients with the support of the nurse-led Outreach team. You will be responsible for the admission and management of patients admitted to the Critical Care Unit, with support from the consultant.

Out-of-hours duties

You will participate in the full shift rota whilst inCriticalCare. You will receive additional payments for your out-of-hours and additional night on-call hours.

The Great Western Hospital opened in 2002 following a move from the Princess Margaret Hospital elsewhere in Swindon. The Great Western Hospitals NHS Foundation Trust provides acute hospital services (at the Great Western Hospital) and some community health services. As a Trust, we place high importance on staff wellbeing; you will be offered a wide variety of support to help you maintain your wellbeing and to help colleagues maintain theirs. The Trust’s Health and Wellbeing team has won a National Award during 2020 for the work they have done locally.



At the Great Western Hospital we have all of the facilities you would expect to find in a busy general hospital including an Emergency Department, delivery suite, a full range of diagnostics tests such as X-ray, MRI and CT scans, outpatient clinics and 21 inpatient wards. We provide these services in a very modern environment ensuring patient have privacy and dignity throughout their care.



Our priority for our patients, whether cared for in hospital or in the community is to provide safe, high quality health services and we have an impressive track record on issues such as patient safety and infection control.



This busy Trust employs a staff of 3,300 and care for a population of over 300,000 people. Services provided include a wide range of specialities including general and emergency medicine, obstetrics and paediatrics with many surgical disciplines.

The unit operates as a combined ICU/HDU with 12 beds. All 12 beds are in individual side-rooms and are equipped to enable ICU care in each. The unit is equipped to a high standard including modern multifunctional monitoring and state of the art ventilators. All patient rooms have natural light.

The unit undertakes many procedures specific to Critical Care such as mechanical ventilation, percutaneous tracheostomy, cardiac output monitoring, non-invasive ventilation and haemofiltration. An integrated critical care information system (CIS) has recently been installed on the unit allowing for a paperless environment.

The unit maintains an information database and is enrolled in the Intensive Care National Audit and Research Council (ICNARC) case mix programme.

There is a Matron-led Outreach Team. An ALERT course, which has been running for several years, has now been replaced by a local course called REACT. NEWS 2 and an eObs system has been introduced to identify sick patients.


This advert closes on Thursday 4 Jul 2024

Proud member of the Disability Confident employer scheme

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Recommend a friend – up to £750
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About the Role

As a Senior Care Assistant for Maria Mallaband Care Group we ask you to care for our residents like they are your own family, caring for their Physical, Psychological and Social needs. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals. We would love to hear from you if you have previously worked as a Senior Care Assistant, Senior Care Giver, Homecare Worker, in Social Care or as a Community Support Worker.

We offer our care staff flexible hours on full or part time basis over the 7 day week to offer a good work-life balance.

*Candidates must have their level 2, with Senior Care experience and be willing to complete their Level 3 Health & Social Care qualification (if not already obtained) in order to be considered for this role.

"Become a Key worker and make a difference"

About You:

Above all, we’re looking for kind and caring people who want a job where they can really make a difference to people’s lives. Our successful candidate will have the following qualities and experience:

Experience of leading a team.

A committed and organised approach.

A confident communicator with excellent verbal and written communication skills.

Flexible to work shifts.

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Additional experience desirable for this role:

Previous experience working in a Care Home environment (Essential).

Experience of working as a Senior Care Assistant (Essential).

Level 3 qualification in Health and Social Care (desirable but not essential to commence in the role, although essential to complete on successful appointment of the role if not already obtained and much already have your level 2)

Apply now

If you’re ready to start your journey as a Senior Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Kings Court

Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers. A team of caring staff welcomes new residents and strives to respect the wishes of individuals as much as possible. Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home-cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet. Staff takes residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

Proud member of the Disability Confident employer scheme

Please see attached job description. This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

Can you focus on providing outstanding service

The heart of this role is ensuring that every one of our guests receives a warm welcome to the hotel. If you're friendly, focused and love creating a fantastic experience by anticipating guests' needs, you'll be a great fit. Experience in a supervisory role is required, as is excellent written and spoken English.

It's a hands-on role, with responsibility for the front desk. You'll build professional relationships with customers, while leading and inspiring your team to provide outstanding service.

You'll need to effortlessly combine organisation and communication. One moment you'll be overseeing day-to-day operations, the next you'll be using your familiarity with the hotel's amenities to find solutions for guests and to upsell confidently.

What we offer

• Hourly rate up to £13 per hour depending upon experience
• 100% service charge, up to approx £2000 per year
• Attractive staff uniform
• Training and development opportunities including SVQ’s and professional qualifications
• Staff meals
• Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
• Pension
• Long Service Recognition
• Pet Bereavement Day
• Contribution towards driving lessons
• Charitable fund raising matched up to £250
• Paid day off on your birthday each year

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Recommend a friend – up to £750
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About the Role

As a Senior Care Assistant for Maria Mallaband Care Group we ask you to care for our residents like they are your own family, caring for their Physical, Psychological and Social needs. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals. We would love to hear from you if you have previously worked as a Senior Care Assistant, Senior Care Giver, Homecare Worker, in Social Care or as a Community Support Worker.

We offer our care staff flexible hours on full or part time basis over the 7 day week to offer a good work-life balance.

*Candidates must have their level 2, with Senior Care experience and be willing to complete their Level 3 Health & Social Care qualification (if not already obtained) in order to be considered for this role.

"Become a Key worker and make a difference"

About You:

Above all, we’re looking for kind and caring people who want a job where they can really make a difference to people’s lives. Our successful candidate will have the following qualities and experience:

Experience of leading a team.

A committed and organised approach.

A confident communicator with excellent verbal and written communication skills.

Flexible to work shifts.

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Additional experience desirable for this role:

Previous experience working in a Care Home environment (Essential).

Experience of working as a Senior Care Assistant (Essential).

Level 3 qualification in Health and Social Care (desirable but not essential to commence in the role, although essential to complete on successful appointment of the role if not already obtained and much already have your level 2)

Apply now

If you’re ready to start your journey as a Senior Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Kings Court

Kings Court Care Centre, situated close to transport routes in Swindon, supports those seeking an independent lifestyle and assistance from skilled carers. A team of caring staff welcomes new residents and strives to respect the wishes of individuals as much as possible. Residents at Kings Court Care Centre have the freedom to make decisions about what meals they would like. A home-cooked alternative meal can always be provided by the care home's chef. Individuals are given nutritious options so that they can enjoy a well-balanced diet. Staff takes residents and their relatives' concerns very seriously and individuals are made to feel comfortable thanks to the care home's approachable and friendly staff.

Proud member of the Disability Confident employer scheme

Senior Care Worker - Downsview Care Centre

Rate: £12.10ph

Day and Night positions available

Hours: Full time.

Role Summary

Coate Water Care is an experienced care home provider, committed to delivering the highest standards of person centred care to older people in our residential and nursing homes.

To build upon our success story, we rely on our passionate and dedicated staff at all levels.

We are currently seeking an enthusiastic and caring team player to join us as a Senior Care Assistant at our Coate Water Care. Coate Water Care delivers compassionate residential, dementia and respite care in a high quality and lively environment.

If you have a passion for making a positive difference and can demonstrate the right behaviours, attitude and enthusiasm for working in an adult social care environment this is a fantastic opportunity to grow and develop in a caring, person-centred organisation - we will provide a full induction alongside formal training opportunities. If you are looking for a really rewarding career, join us at Coate Water Care and help us to transform the lives of people who use our service

A Level 3 qualification in Health & Social Care (or equivalent) and experience of a similar role is desirable, but not necessary.

The role will require you to work shifts on a rota basis.

The key responsibilities of our Senior Care Assistants include:

Deliver a high level of personal and psychological care to all residents in a professional manner, arranging rotas to meet their care requirements e.g. medications; toileting; bathing; etc.
Complete records where required to a satisfactory standard. Ensuring the changeover and Keyworker documentation are fully completed within the timeframes agreed.
Supervise, support and act as a point of reference for the staff on duty, acting as a motivator and mentor promoting team-working for both care staff and co-worker senior staff.
Act as an ambassador for the Home in all dealings with visitors and the general public, who call at the home for whatever reason by displaying impeccable professional behaviour and leading by example.
Ensure the individual rights of residents and staff are safeguarded in accordance with the Home's philosophy of care and in the wider care sector by being aware of the working practices and activities being actioned.
Provide an efficient telephone and enquiry service to the general public and relatives, by listening to what is required and when necessary seeking the answers and calling the person back.
Accept responsibility for a specialist area (to be agreed) to be controlled and managed by you for the benefit of the Management/Senior Carer Team.
When joining Coate Water Care as a Support Worker we will offer you:

5.6 weeks annual holiday per annum (including public holidays)
Career development pathways and formal training opportunities
Pension scheme
Refer a friend bonus Scheme
Great working environment

Senior Care Assistant (Nights) based at Mapplewell Manor, Barnsley

We are only accepting applicants that live within a 30 minute commute from the care home.

Available Hours:

Permanent - Full Time - 39 hours per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates

To apply please email or visit our website at mha.org.uk

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At Mapplewell Manor in Barnsley, we provide residential and residential dementia care for our 87 residents, in lovely, en suite accommodation. The purpose-built care home is set in the heart of Mapplewell Village and overlooks Mapplewell Primary School.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.