Total 9 Senior Executive level Customer Service job vacancies in LU3 1AB

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this linkand the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.ukand trying their interactive video challenge.

Location: Marischal College

Duration: Full - time 37 hour, Fixed term up to 1 year

Job Purpose:

To provide an effective and efficient admin and secretarial support to members of the ELT – (Clinical & Governance Director, Head of People & Performance, and Head of Delivery & Development)

Requirements

The post holder needs to hold as a minimum:

SVQ level 3 or equivalent in a relevant subject or willingness to obtain

Experience in Health and Social Care preferred, but not essential

Responsibilities

The post holder needs to be able to demonstrate:

The ability to liaise with staff at all levels

A strong understanding of the need for confidentiality associated with the role

The ability to deliver work under competing deadlines

Ability to plan and manage a set workload with limited direct supervision, while at the same time recognising when matters need to be escalated

Experience of managing constant and conflicting demands

Excellent oral and written communication skills necessary to make notes and take minutes of meetings

The ability to manage others diaries

The ability to communicate clearly with a variety of client groups

The ability to use a range of ICT packages including MS Office

The ability to collate and analyse information

The ability to manage time in order to successfully deliver projects

The ability to continually evaluate information and develop practical business orientated solutions

The Individual

Please see Job Profile for further details

Proud member of the Disability Confident employer scheme

Your career progression as a Night Senior Care Assistant could be right around the corner at Beaconsfield Heights Care Home in Beaconsfield The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £13.00 - £14.00 per hour depending on experience
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• CQC outcome bonus
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

• Exclusive employee discounts incl. retail and leisure savings
• Treat and pamper days
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Senior Care Assistant, it is essential that you are an experienced carer, and you have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

You will need to have 2 years’ experience working as a carer within a residential care home setting (Adult). We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

Senior Care Assistant - Shetland Island

Pay rate: £20 per hour

Benefits: Accommodation provided and Travel expenses.

My reputable client is looking for a compassionate and dedicated Senior Care Assistant to join our team and help us continue to deliver outstanding service.

Role Overview:

Your main duties will include
- Administer Medication: Ensure residents receive their prescribed medications accurately and timely, adhering to all protocols and safety standards.

- Assist at Meal Times: Support residents during meal times, including feeding assistance and ensuring dietary requirements are met.

- Provide Quality Care: Deliver high standards of personal care, including hygiene, mobility, and emotional support, tailored to individual needs.

- Liaise with Local GP: Coordinate with local general practitioners to manage resident's health care plans and medical appointments, ensuring all health concerns are addressed promptly.

- Record Keeping: Maintain accurate and up-to-date records of care provided, medication administration, and any changes in resident's health or behaviour.

- Team Collaboration: Work closely with other care assistants and health care professionals to create a supportive and effective care environment.

- Commitment: Will to commit to working long term. Contracts can range from 3 to 6 months.

If you are interested in the above role CLICK APPLY NOW. Alternatively, email Samantha on samantha.keiro@search.co.uk or call 0141 272 7704.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Your career progression as a Wellness Senior Care Assistant could be right around the corner at Beaconsfield Heights Care Home in Beaconsfield The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £14,00 per hour
• Enhanced pay options
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• CQC outcome bonus
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

• Exclusive employee discounts incl. retail and leisure savings
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

To join us a Wellness Senior Care Assistant, it is essential that you are an experienced carer, and you have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you’ll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

You will need to have 2 years’ experience working as a carer within a residential care home setting (Adult). We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you’d like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

Your new company
Children ServicesOur vision is
A Southend Where All Children Achieve Success. By joining Southend City Council as an Advanced Practitioner, you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focussing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.We have posts in a number of teams, so please contact our recruitment partner, Hays, to discuss the teams we are currently recruiting too.

Your new role
Southend City Council's Fostering Support Team are looking to appoint a full-time, permanent Fostering experienced Senior Practitioner within the Support Team.
Within this position, you will provide an efficient, cost-effective assessment intervention and therapeutic service to young people and their families. Ensuring that the needs of the children and their parents/carers are professionally assessed. Managing cases of high sensitivity or complexity and providing a focus of specialist advice and professional consultation, to gather, investigate, evaluate and analyse all necessary information on assigned cases. Demonstrating clarity of assessments, reliability of information, evidenced conclusions and realistic action plans.
You will need to develop a practice which takes a holistic view of the individual, locating them in both their immediate and extended social circles, and having a full regard to their education, social, recreational and health. Ensuring that all case management complies with the statutory requirements and the council's policies and procedures.

The position is hybrid working, and you will be expected to be on site a minimum of 1 day a week. There will be a team meeting every other week and duty is to be undertaken in the office, approx 3 days a month.

What you'll need to succeed
To be successful in this position you must be able to work in the UK, have a 3-year-post qualified recognised Social Work qualification, be registered with the Social Work England and have completed your ASYE.You must have knowledge or direct experience of fostering practice and National Minimum Standards, have knowledge of trauma informed practice in relation to fostering, along with supervisory experience and knowledge of safeguarding and managing/overseeing complex caseloads.
Additional knowledge must demonstrate: understanding the framework for the assessment of children in need and their families and knowledge of methods of social work intervention.
Previous experience of staff management, supervision or practice teaching along with extensive experience of applying assessment skills within a statutory social work setting is a must for this post.

What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, salary car sacrifice scheme and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Children ServicesOur vision is
A Southend Where All Children Achieve Success. By joining Southend City Council as an Advanced Practitioner, you will be key in making our vision a reality for all children. You will be joining a service where we demonstrate with pride that:

• All paths lead back to the child.
• We spend time getting to know each child and their story.
• We do what we say we're going to do.
• We work with the whole family.
• No matter what, we aim to make things better.

You will provide support to work to the highest standard using our model of practice, Restorative Practice, to deliver the vision. You will access a professional social work development offer that has been designed by social workers, whatever stage you are at in your career. You will be given regular restorative supervision and separate supervision focussing on development and evidencing your SWE registration. We want everyone to take the lead in an area of interest for your team, and you will explore this with your line manager.We have posts in a number of teams, so please contact our recruitment partner, Hays, to discuss the teams we are currently recruiting to.

Your new role
Southend City Council's Fostering Support Team are looking to appoint a full-time, permanent Fostering experienced Senior Practitioner within the Support Team.
Within this position, you will provide an efficient, cost-effective assessment intervention and therapeutic service to young people and their families. Ensuring that the needs of the children and their parents/carers are professionally assessed. Managing cases of high sensitivity or complexity and providing a focus of specialist advice and professional consultation, to gather, investigate, evaluate and analyse all necessary information on assigned cases. Demonstrating clarity of assessments, reliability of information, evidenced conclusions and realistic action plans.

You will need to develop a practice which takes a holistic view of the individual, locating them in both their immediate and extended social circles, and having a full regard to their education, social, recreational and health. Ensuring that all case management complies with the statutory requirements and the council's policies and procedures.

The position is hybrid working, and you will be expected to be on site a minimum of 1 day a week. There will be a team meeting every other week and duty is to be undertaken in the office, approx 3 days a month.

What you'll need to succeed
To be successful in this position you must be able to work in the UK, have a 3-year-post qualified recognised Social Work qualification, be registered with the Social Work England and have completed your ASYE.You must have knowledge or direct experience of fostering practice and National Minimum Standards, have knowledge of trauma informed practice in relation to fostering, along with supervisory experience and knowledge of safeguarding and managing/overseeing complex caseloads.
Additional knowledge must demonstrate: understanding the framework for the assessment of children in need and their families and knowledge of methods of social work intervention.
Previous experience of staff management, supervision or practice teaching along with extensive experience of applying assessment skills within a statutory social work setting is a must for this post.

What you'll get in return
Pension:
Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations.
Leave Entitlements:
We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave.

*We also offer paid time off to allow employees to undertake volunteering activities*
Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including:

• Bicycles, cars, electronics and gym membership.
• The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities.

Nowhere else will you gain as much experience on the job, making us a sought-after place to work. If you are passionate, dedicated to making a change and ready for a challenge - you could be the candidate we are looking for.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Manpower UK Print & Packaging Division are currently working on behalf of one of our prestigious partners, a market leading Labels and Flexible packaging company who, having seen consistent growth, and are heavily investing across their business. They are therefore eager to enrich their existing longstanding team with an additional Print Customer Services Executive.

Working closely with the Sales Team, you will take responsibility for existing clients to nourish and build relationships. The ideal candidate will have Print / Packaging / Artwork experience, excellent communication skills and the ability to deliver an outstanding service to an impressive array of clients in a variety of sectors.

Daily duties will include:

• Develop strong working relationships with customers face to face, via telephone and email.
• Taking job briefs from sales /customers, using print management skills to advise and manage customer requirements.
• Create job tickets using Tharstern MIS System (training will be provided).
• Work in a team environment to support and interact with Sales & Production teams.
• A positive attitude to achieving deadlines within demanding time frames & be an excellent team player.
• Good problem-solving skills.
• Solid technical understanding of printed labels and flexible packaging.
• High level of attention to detail.
• Excellent time management and communications skills.

Apply today so we can review your application and look to schedule in call at a time suitable to you!

Your new companyDue to their rapid growth, A Wilderness Way is looking for multiple Senior Residential Support Workers to join their ever expanding team of expert care providers. Working in the Wilderness Way offers you the opportunity to truly make a difference to children's lives. Their focus for care and education is on stability and safety, health and wellbeing, relationships and preparing for independence and living in the wider world.
Your new roleYou will support in a single child's home, accompanied by another Senior Residential Support Worker, receiving consistent support from managers to provide day to day care, direction and support to children who may display challenging and disruptive behaviours, and emotional and social difficulties.Children are usually on A Wilderness Way for a number of months. You will be part of a child's whole journey and see the direct impact of a wrap-around care team.You will actively encourage each child to engage with the ethos of A Wilderness Way, but by putting in mechanisms and plans that support the use of the outdoors, to inspire and motivate them. Young people on A Wilderness Way are encouraged to take an active part in decision-making and be involved as much as possible in the design and delivery of the service they receive. You will be a positive role model to young people and maintain high professional standards at all times, participate in achieving high standards of cleanliness, laundry and all appropriate household duties, as well as ensure record keeping and administration responsibilities are met. In A Wilderness Way, Residential Support Workers work on a 2 on-4 off shift basis. You will start your first shift at 9am with a handover from the previous team. You will then accompany the child to activities and appointments as necessary throughout the day, providing them with a stable and structured routine. You will then stay in the residence overnight and continue to care for the child the following day, followed by a further sleep over. Your shift will finish after your second sleepover at around 9:30am and you will hand over to the next team. You will then be off work for the following 4 days. All sleepovers are paid at £30 per night in addition to your annual salary.

What you'll need to succeed

• A minimum of 12 months social care experience as a Support Worker for either adults or children.
• Passion for helping children.
• Level 3 Diploma or equivalent in the Children's and Young People's Workforce.
• Willingness to complete compliance procedures.
• Full UK manual driving licence holder with access to your own vehicle.
• Experience in dealing with children who are presented with emotional or behavioural difficulties (desirable).

What you'll get in returnThis is a fantastic opportunity to work with an organisation that has a really clear ethos and puts their values at the forefront of everything that they do. Alongside the job satisfaction of supporting children and young people, you will have the below additional benefits:

• Annual Leave: You will receive 33 days per annum; our holiday year runs from March to February.
• Additional leave: at 2 years and 5 years' service.
• Training Academy: An in-depth induction and welcome programme.
• Progression and development- support with extra qualifications by in-house assessors.
• Pension: Auto enrolment into Company pension.
• Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses, following feedback from our employees.
• Life Assurance: 2 times the annual salary.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk