Total 10 Junior Executive level Customer Service job vacancies in Horndean, PO8 0AJ

Job Title: Health, Safety, and Wellbeing Administrator
Location: Horndean, Portsmouth (2 days per week on-site)
Salary: £12.83 PAYE / £16.60 Umbrella
Contract: Temporary, 9 months
Hours: Full-time

About the Role
We are looking for an enthusiastic Administrator to join our Health, Safety, and Wellbeing team for a 9-month period. This is a great opportunity to contribute to a motivated and supportive team environment, where you'll play an important role in supporting various health and safety functions.
Your tasks will range from assisting with projects and managing the Health and Safety helpdesk to organizing health surveillance appointments and liaising with our Occupational Health Provider. You will also support our Eye Care Voucher programme and manage non-complex accident and incident reports.
We'll provide you with the training and support needed to succeed in this role, working in a friendly and encouraging environment.
Key Duties and Responsibilities

• Project Support: Collaborate on health and safety projects, contributing to ongoing team initiatives.
• Health Surveillance: Organize and schedule health appointments, ensuring timely and efficient management of our health surveillance program.
• Helpdesk Management: Manage the Health and Safety helpdesk, addressing routine inquiries and providing administrative support.
• Eye Care Program: Support the administration of our Eye Care Voucher programme, liaising with team members as required.
• Incident Management: Handle non-complex accident and incident reports, following up as needed.

About You
If you're a people person, have a good working knowledge of Microsoft applications, a willingness to learn, and the ability to work independently, we would love to hear from you. Your work will require a commitment to delivering excellent service, supporting both team members and external contacts.
Key Requirements:

• Strong interpersonal skills and customer-focused attitude
• Competency with Microsoft applications and other database systems
• Ability to work on your own initiative while being part of a collaborative team
• Willingness to work on-site in Horndean two days a week, midweek, to collaborate directly with our Health Advisor and Admin Assistant (specific days can be discussed at the interview stage)

Who We Are
Abri is one of the UK's largest housing providers, managing over 50,000 homes and serving 114,000 customers across 36 local authorities. We're committed to delivering safe, sustainable, and high-quality homes, and we're deeply invested in supporting the communities we serve.
With plans to invest £689 million in building safety and energy efficiency, and deliver 10,000 affordable homes by 2030, we're driven by a mission to create communities where everyone can thrive. Our regional approach allows us to deliver services tailored to local needs, connecting closely with customers and partners alike.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

A fantastic opportunity has become available for a dietetic assistant to support the dietetic service. We are looking for someone with good communication and interpersonal skills to support the dietetic service who care for people in their own homes/nursing homes who require dietetic input to manage their condition.

The dietetic service consists of 4 teams:
• Inpatients
• Outpatients (Mainstream)
• Home enteral feeds
• Learning Disabilities

You will have the opportunity to be involved in all areas, and develop your skills and knowledge.

You will provide an administrative service, to facilitate the efficient running of the teams, enabling dietitians to spend more time involved with direct patient contact.

You will work with and assist dietitians and assistant practitioners (APs) in the support, treatment and monitoring of patients in the community and within the inpatient units. You will become a point of contact for patients.

You will be line managed by the inpatient lead dietitian and have regular supervision to support your development within the role.





This is an opportunity for someone with excellent communication and IT skills, to work within a community healthcare setting to support clinical staff look after patients who are enterally fed or require other dietetic intervention/ treatment.

For the inpatient service, you will support the process of discharging patients requiring tube feeding, keeping track of feeding equipment, follow up patient reviews as requested by the dietitian and involvement in providing ward based education.

For the other community teams you will organise home visits and clinic appointments for the dietitians, maintain the database, liaise with nutritional product companies, undertake patient review under direct and indirect supervision. Within the role you will develop your skills and knowledge so that you become the first point of contact over the phone/ in person with patients, carers and other health care professionals needing the support of the team.

Independent travel across central Norfolk is a requirements of the role, therefore access to a vehicle is essential.

You will be based at Thorpe Health Centre but will work across various locations in Norfolk with a team of dietitians and assistant practitioners.





Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCHC Values.
Main Duties & Responsibilities

1. To organise own workload in order to support the care of patients in an efficient and effective
2. To take a lead role in the day to day administration required to support
3. To be responsible for ensuring that patients/carers/nursing staff receive relevant information regarding their appointments.
4. To maintain accurate documentation in the dietetic records in line with department guidelines and inform supervising Dietitian or Assistant Practitioner (AP) of all interventions with patients in the community.
5. To carry out follow-up phone calls to identified patients using a checklist.
6. To liaise with a Home Feeds Delivery company and appropriate staff to ensure adequate supply of equipment/feed products following patient discharge from in-patient This includes completing the appropriate Patient Registration system provided by the feed company
7. To liaise with the supervising Dietitian or AP in the writing of reports/letters to GPs and other healthcare professionals in order to give details of dietetic care for specific HEF patients in the community.
8. To report to the supervising Dietitian or AP any patient that gives cause for concern, including basic triaging using a checklist.
9. To contribute to audit work associated with this patient group, which may include clinical data collection to demonstrate outcomes of care, customer satisfaction, and inputting data.
10. To use a computer package to analyse food diaries for a patient as requested by a Dietitian or AP.
11. To receive, filter and escalate phone calls, responding in a sensitive and supportive manner to requests from staff and patients for information.
12. To provide troubleshooting advice and training for patients, carers and Healthcare Professionals on the use of pumps and equipment as required.
13. To transport, if required, supplements/feeds and equipment such as ramp and hoist scales for use when visiting patients or to community inpatient units when required. To undertake weight checks if required using appropriate scales subject to appropriate training.
14. To carry out literature searches under the direction of the Dietitian to enhance evidence-based practice.
15. To help provide cover for Dietetic Assistants and Assistant Practitioners in their absence.
16. To communicate with other members of the team, as required, regarding ongoing workload commitments and prioritise accordingly.
17. To be responsible for the safe use of weighing equipment ensuring maintenance, standards are adhered to .


This advert closes on Sunday 2 Jun 2024

Proud member of the Disability Confident employer scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

JOB DESCRIPTION JOB TITLE: HEALTHCARE ASSISTANT Temporary REPORTS TO: PRACTICE NURSES (Clinically) PRACTICE MANAGER (Administratively) HOURS: 15 hours per week flexible contract considered Job summary: Working under the direct supervision of the practice nurse(s) and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care. Duties and responsibilities: New patient health checks NHS Health Checks Dressings basic ECG recording Annual/6 monthly reviews Phlebotomy Chaperoning duties Processing and management of laboratory samples requested by GPs/nurses Vaccine/cold chain storage, monitoring and recording Surgical equipment and stock re-ordering, stock rotation Urinalysis testing Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Other procedures that the practice may require in the course of normal business but with appropriate training Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff Responsible for hand hygiene across the practice Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate