Total 13 Internship level Customer Service job vacancies in QLD - Brisbane & Gold Coast - Ipswich

F&B Intern Jobs Description

1.Project coordination: Liaise with sales team, operations team, customers & suppliers for catering events

2. Assist in invoicing of customers and payment to vendors

3. Inventory Management: Procurement of daily supplies for kitchen use

4. Assist supervisor in planning and executing marketing activities & collaterals

5. Contribute to social media & website management 

6. Prepare regular sales reports for café and catering businesses

7. Any other duties that may be assigned by supervisor

Sales Admin Intern

• Following up on sales enquiries and order fulfilments
• Prepare quotations for customers interested in our various products, eg, greeting cards, hampers, floral gifts,  corporate gifts etc.
• Procurement of various items required required by the department
• Arranging of logistic support eg: delivery, mailing, courier, etc
• To work alongside with our beneficiaries when required and liaise with production team
• Training on the job will be provided

Job Requirements:

• Proficient in MS Office
• Excellent interpersonal, oral and written communication skills
• Able to work independently and in teams
• Have the patience and passion to work with disabilities and the needy and disadvantaged

Job Title: Intern - Community Engagement

We are hiring a Community Engagement Intern to deliver day-to-day duties and responsibilities for Bizlink Centre.

Reporting Department: Community Engagement

Reporting Address: 512 Chai Chee Lane, #01-09, Singapore 469028

Working Hours:

• Monday – Friday: 8.30am to 5.30pm
• Allowance is provided for overtime after working hours.

Job Description:

• Develop marketing and communication packages to attract and retain companies’ support of Bizlink’s employment cause for the disadvantaged and disabled sustainably.
• Conduct detailed response analysis and formulate targeted sponsorship giving outcome.
• Prepare presentation materials, statistical reports for internal and external stakeholders’ communications, press releases and speeches, newsletter as well as Web or social media presence to increase outreach, engagement and impact outcome.
• Organise and manage event activities.  Liaise with various stakeholders to achieve event outcome.
• Other ad hoc assignment as assigned.

Job Requirements:

• Proficient in MS Office Applications
• Excellent interpersonal, oral and written communication skills, with good presentation skills
• Able to work independently and in teams
• Have the patience and passion to work with disabilities and the needy and disadvantaged

We are looking for an Intern who is keen to work and learn in the ticketing/event industry.

• You are the face of the company and the first point of contact for the customer.
• Monitor staff attendance and ensure Call Centre Service Levels are achieved.
• Handle and follow up on open and escalated cases in a timely manner.
• Answering multiple hotlines (including ticketing, helpdesk, corporate booking) and outbound calls for cancelled/ postponed shows.
• Deliver an enjoyable and smooth experience for our customers via customer emails and social media enquiries.
• Handle escalated customer complaints.
• Provide feedback to further enhance existing processes to improve the customer experience.
• Other ad-hoc duties assigned by your reporting supervisors.
• Answering helpdesk calls from agents and staff.
• Manage brochure and ticket stock replenishment from agents.
• Troubleshoot and conduct authorised agent’s printer maintenance.
• Ticket fulfilment duties (ticket printing, delivery arrangement, follow ups on bounced mails).
• Set up and perform venue ticket sales and collections.
• Perform the role of supervisor to ensure smooth operations at venue sales.
• Daily reconciliation of ticket sales.

Requirement:

• A team player, task-oriented and possess good communication skills and customer service skills.
• Independent while building relationships with colleagues and customers.
• Be adaptable, able to be mould to an ever-changing environment.
• Positive, possess a “Can Do” attitude and cheerful personality.
• Proficient in Microsoft Office
• Able to perform rotating shift schedules including weekends and public holidays.
• Have interest in supporting physical events eg, Football game, Singapore Garden Festival and etc.

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge, and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a DT Select Customer Success Undergraduate Intern on our DT Select Customer Success Team in Singapore.

Our customers expect excellence from both our products and services. The DT Select Customer Success Team provides a seamless experience by serving as a single point of contact for service acquisition and execution.

Innovative projects that deliver groundbreaking results do not run themselves. Project and Program Management within Strategy and Operations ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively.

Effective communication will be key. You’ll collaborate with the DT Select Customer Success Team, engage with the broader Customer Success organization, and liaise with stakeholders across Dell Technologies.

Join us in delivering outstanding customer experiences and contributing to our continued success as a DT Select Customer Success Undergraduate Intern on our DT Select Customer Success Team in Singapore.

You will

• Break down ambiguous problems into manageable components, thinking through optimal solutions.
• Manage projects from initiation through delivery, using a variety of technologies in the support of project/program plans, milestones, and deliverables, identifying and escalating issues for resolution.
• Coordinate cross-functional teams through meetings and progress measurement, influencing others to achieve results.
• Develop and deliver presentations and communications to senior management and key stakeholders.
• Synthesize quantitative and qualitative data to actionable, data-driven recommendations and process improvements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Working knowledge of Microsoft Office products
• Demonstrated attentiveness to quality, productivity, and attention to detail.
• Proficiency in synthesizing data, analytical thinking, and developing and delivering insightful presentations with data-driven recommendations.
• Expertise in cross-functional collaboration, communication, project management, and prioritization of initiatives.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Task: The Intern, Customer Support will have the opportunity to assist our customers with their problems while using R&S products and services. This role will ultimately help establish our reputation as a company that offers excellent customer support during all sales and after-sales cycle.

Responsibilities:

• Provide assistance to customers' queries while using R&S products in a timely and accurate manner, via phone, email or ticketing system
• Identify customer needs and provide timely resolution of problems or escalation on behalf of customers to appropriate next level of technical support personnel
• Update the ticketing system databases with information about technical issues and useful information provided by customers
• Improving existing ticketing system by evaluating system process and making recommendations
• Frequent interaction with sales and technical support for resolving customer issue
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students from ITE / Diploma / Degree in Engineering or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.