Total 4 Internship level Customer Service job vacancies in Isle of Sheppey, Kent, ME12 4DZ

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

What you will do:

• To assist in providing troubleshooting assistance for customer orders, account statuses and relevant problems.
• To assist in Managing sales tracking tools and report on important information.
• To stay up to date with new product and feature launches and ensure sales team is on board.
• To liaise with account managers to develop specific sales strategies.
• To assist in developing and monitoring performance indicators.
• To compile and check company/business registration/relevant documents.
• To record/update internal systems for any financing application.
• To prepare financing agreements and relevant finance document.
• To perform any other duties and responsibilities assigned from time to time.

What we are looking for:

• Currently pursuing a diploma or degree in Business, Marketing, Communications, or any related field.
• Strong verbal and written communication skills in English and Mandarin, Bahasa Malaysia is a plus.
• Proficiency in Microsoft Office (Word, Excel are preferred).
• Comfortable with digital communication tools.
• Positive attitude and eagerness to learn.
• Results-oriented with a proactive mindset.
• A team player with a collaborative approach.
• Resilience and perseverance in handling rejections or challenges.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.

• The duties may include, but are not limited to:
• Develops, plans, and conducts in-depth analysis of complex issues which contribute to the accomplishment of the agency mission to expand and maintain international market opportunities for U.S. agriculture.
• Conducts assessments and develops interpretation of international trade issues, conditions, or events in support of decision-making, policy formulation, or program development by FAS and USDA.
• Provides assistance to businesses seeking information relative to the export of commodities to foreign countries, addressing industry and political considerations.
• Assures compliance with policy, philosophy, and mission requirements, and responds effectively to changing economic and political situations.

Starting at $117,962 Per Year (GS 13)

Are you passionate about customer service? This is a fantastic opportunity to join our team of International Customer Service Representatives, on a full-time basis, where you’ll support customers around the world with their medical claims journey 24/7.
AXA Global Healthcare aim to become an even bigger player in the global marketplace in the next two years and we’re committed to ’delighting our customers’. We place our people and our culture at the core of our ambitions.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home at our Tunbridge Wells office when your shift is during office opening hours.
Basic Salary: Starting at £23,400 increasing incrementally to £26,600 over an approx. 24-month period as you progress in the role. In addition, you’ll earn:
20% Shift Allowance of up to £4,680 Variable annual company bonus
This is a minimum inclusive starting salary of £28,080
What you’ll be doing:

Delivering excellent customer service by providing relevant, detailed and accurate information to every customer.
Using your initiative and the information tools available to provide the best outcome for our customers.
Answering calls whilst adhering to standard response times.
Accurate and timely completion of documentation and follow up of cases.
Remaining calm in the face of challenge to effectively help our customers when they need us the most.

Working Hours and Shift Pattern:Our shift patterns are designed to offer maximum support to our customers and involve a blend of day, night and weekend shifts. These support today’s varied lifestyles and will also earn you 20% shift allowance in addition to basic pay.
As an example, our shifts typically cover 7.5 hours or 8 hours per day starting at the following times:
• Early Shift – starting between 6.00am – 8.00am• Core Shift – starting between 8.00am -10.30am• Late Shift – starting between 12.00pm – 2.30pm• Night Shift – starting at 10pm
Please note that interviews will be taking place in Tunbridge Wells on 30th and 31st July 2024, so we ask that you’re prepared to attend on one of those dates.
Induction and Training: Induction Date: Monday 16th September 2024
To help you settle into the team and set you up for success, you’ll attend a 10-week training and coaching programme, delivered by our specialists. During this time your working hours will be Mon-Fri, 9am - 5pm and you must be able to commit to full attendance.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
When applying to this role, we will ask you to complete a screening question. Please ensure you answer this in full.

HRGO are recruiting an Administrator to work as an International Fleet Support Operator for our client based in Dover. This role will require a person with a strong administrational background, who possess good analytical, organisational and communicational skills. You can expect an exciting job in the Logistics Industry. You must be able to communicate with colleagues, customers and management in a courteous and professional manner, have good attention to detail and work in a high-pressured environment.

Key Responsibilities

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  Order Entry

  
  


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  Transport Orders

  
  


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  Customer Service

  
  


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  Communication

  
  


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  KPI Management.

  
  


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  Any Other Relevant Duties

  
  


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Qualifications & Experience

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  IT literate in Microsoft Office packages and can compile, analyse and interpret relevant data.

  
  


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  Extensive knowledge and application of health and safety procedures.

  
  

Monday -Friday

Salary £24982.65

This is a full-time position and is an excellent opportunity to be part of a great team and a well-established company. If you feel you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.