Total 238 Others level Customer Service job vacancies in Lostock, Bolton, BL5 3HF

Location

Complaints & Legal Services

Ladybridge Hall, Bolton, BL1 5DD

Contract type & working pattern

Permanent, Full time – 37.5 hours per week

Salary

Band 8a

Speciality

Corporate Affairs

We are looking for a healthcare solicitor with claims and/or regulatory experience to join the NWAS Legal and Resolution team. Working under the supervision of the Head of Legal, Resolution and PALS with a high degree of autonomy, you will manage a mixed caseload of employers' liability, public liability and clinical negligence claims and Coroners’ inquests.

You will also represent and act as the Trust authority in formal legal proceedings in Civil courts and conduct advocacy in Coroners’ courts for contentious inquest hearings, as well as providing general legal and advisory services across the Trust.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read the full Job description and Person Specification before applying for this post.

Applicants are requested to be available on 19thDecember 2024 for the selection process.

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisted on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offer a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.


This advert closes on Friday 6 Dec 2024

To meet and greet the public who attend for healthcare appointments. Using the patient administration system to arrive and depart patients. To book follow up appointments for patients and answer general questions and sign post patients who need help. Other administrative functions as needed.

Previous applicants need not apply.
• To receive and action incoming referrals for appointment before and after triage


• To ensure that a copy of the referral is uploaded or scanned on to the EPR system as required.


• To ensure that patients receive appropriate appointments (new and follow up), to meet national and local waiting time targets and to report any breaches immediately to the manager.


• Maintain appointments systems, ensuring accuracy of detail and patient information.


• Ensure patients receive timely and accurate information in relation to their appointment needs.


• To observe personal duty of care in relation to equipment and resources used within the service.


• To deal courteously and efficiently with any telephone enquiries, ensuring that all actions relating to telephone calls are communicated to practitioners where appropriate.


• Liaise with managers/clinicians regarding any difficulties in offering appointments to patients.




• Responsibility for liaison with Health Records to ensure notes are available for clinics.


• To ensure that all relevant clinical correspondence is scanned on to EPR and saved under correct code.


• To maintain and utilise LE2.2 and EPR to support the service and your role.


• To be first point of contact for patients, families and visitors to the children’s reception.



We provide a range of health and wellbeing services to the people of Bolton, delivering care at Royal Bolton Hospital, in a range of community venues and in people’s own homes.

We are one of the North West’s busiest acute NHS foundation trusts, serving people across Bolton and other parts of Greater Manchester and are classed as amongst the best in the region for several of our services.

Our organisation received a ‘Good’ overall rating from the CQC in April 2019, with some key areas of outstanding practice.

The Royal Bolton Hospital is a major hub in Greater Manchester for women’s and children’s services and is the second busiest ambulance-receiving site in Greater Manchester.
We aim to:
• Provide every person the best treatment, in the best place, every time
• Be a great place to work
• Spend our money wisely
• Make our hospital and our buildings fit for the future
• Join up services to improve the health of the people of Bolton
• Develop partnerships across Greater Manchester to improve services
• To receive and action incoming referrals for appointment before and after triage


• To ensure that a copy of the referral is uploaded or scanned on to the EPR system as required.


• To ensure that patients receive appropriate appointments (new and follow up), to meet national and local waiting time targets and to report any breaches immediately to the manager.


• Maintain appointments systems, ensuring accuracy of detail and patient information.


• Ensure patients receive timely and accurate information in relation to their appointment needs.


• To observe personal duty of care in relation to equipment and resources used within the service.


• To deal courteously and efficiently with any telephone enquiries, ensuring that all actions relating to telephone calls are communicated to practitioners where appropriate.


• Liaise with managers/clinicians regarding any difficulties in offering appointments to patients.




• Responsibility for liaison with Health Records to ensure notes are available for clinics.


• To ensure that all relevant clinical correspondence is scanned on to EPR and saved under correct code.


• To maintain and utilise LE2.2 and EPR to support the service and your role.


• To be first point of contact for patients, families and visitors to the children’s reception.




This advert closes on Monday 9 Dec 2024

Proud member of the Disability Confident employer scheme

The Trust appreciates and values the contribution international nurses bring to the NHS. We also understand the support overseas nurses need to gain full registration once in the UK (via OSCE) and therefore we only recruit internationally to fill nursing vacancies when we can ensure support is in place. At this present time we arent in a position to offer that support and therefore will not accept applications from overseas nurses who only have Part 1 NMC registration. If that position changes in future we will clearly advertise our opportunities for international nurses to join our nurse team here in Bolton. Thank you for your understanding. For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below. The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed. Please note, interviews are held face to face and those successfully shortlisted will be expected to attend the interview in person.

Following a significant digital transformation, we are seeking to recruit two IT Systems Support Analysts/User Support Analysts to join our growing team initially on a 12 month fixed term contract. In an organisation that sees every day as an opportunity to make a difference to peoples' lives, these roles will be pivotal to ensuring our key systems support this.


As one of a small team of IT Systems Support Analysts you will be responsible for:-

• Working collaboratively across all our services to provide exceptional delivery of our IT Roadmap.
• IT access in the company, including setting up of new users
• Supporting the implementation of our IT Systems
• Providing system support including management of users and reporting issues
• User training for systems and basic IT Skills
• Maintaining training manuals
• Monitoring the use of systems to ensure they are being used effectively and provide support where necessary
• UAT of upgrades and fixes
• Working closely with the Personalised Technology Co-ordinator for rolling out Assistive Technology

If you possess a combination of some of the following skills, then LETS TALK!

• Previous experience providing 1st/2nd line IT Support
• Experience supporting IT systems and applications
• Office 365 support and user management
• Sharepoint
• Excellent communication skills, both verbal and written

What you'll get in return
In return, you will be rewarded with ongoing training and development in a hybrid environment based in the office 3 days a week.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Dealing with patients via telephone or face to face in Reception. Booking of appointments and triage to the correct clinical personnel, taking messages, dealing with prescription requests, monitoring of practice emails and action accordingly, ordering of pathology supplies, photocopying, saving patient documents/information in patient records, actioning general day to day administration tasks been given by Manager, ringing patients to action practice notes from the clinicians, receiving patient samples for testing and making sure that personal details are correct, making sure all reception areas are kept tidy and left ready for use by you colleagues and handover of any unresolved or urgent matters. You must also be able to provide cover due to holiday and sickness relief for colleagues.

Teaching Assistant Level 2 (SEND support)

Job Type: Teaching Assistant Level 2 (SEND support)

Salary: Grade D, SCP 6 to SCP 11: £25,183 - £27,269 pro rata

plus special needs allowance £1,491 pro rata

Actual Salary : £10,244 - £11,092 per annum

Hours: Mon- 9am-1pm, Tue- Fri- 12 midday-3.30pm

18 hours per week, term time only

Required: As soon as possible

Contract type: Fixed Term until 18th July 2025

The Headteacher and Governors of this happy and successful school are seeking to appoint a Level 2 Teaching Assistant, to support children in receipt of an EHCP. The role will involve supporting children under the direction of the teaching staff, assisting in the support of classroom management and supervision of during break times.

The Teaching Assistant will have;

• a good understanding of the SEND Code of Practice and the Graduated Response
• experience of working with children with communication and interaction difficulties and understanding of the value in using visual resources
• experience of delivering interventions e.g. working memory, zones of regulation and other executive functioning activities
• knowledge about ASD and how best to support children with a diagnosis
• knowledge about ADHD and how best to support children with this disorder
• familiarity of the TEACCH approach to learning for children with ASD
• a deep understanding of behaviour and how to prevent and manage episodes of negative behaviour
• strategies to enhancing social interactions during play, lunch and other unstructured times
• an understanding of sensory processing difficulties and how to support these through sensory circuits and other strategies

The Teaching Assistant will;

• support children’s development (e.g physical, emotional, social, communication and intellectual development needs)
• help to keep children safe, including maintaining a safe environment, dealing with accidents, supporting safeguarding
• encourage children’s positive behaviour
• contribute to positive relationships with children and adults through communication and interaction
• provide effective support for colleagues
• support learning across the curriculum, including English and Mathematics
• support the use of technology, within Computing lessons and across the curriculum to support pupils’ learning
• observe and report on performance
• escort and supervise pupils on educational visits and out-of-school activities
• contribute to maintaining pupil records
• contribute to monitoring and maintaining curriculum resources
• invigilate tests and examinations

The application form, job description and person specification are available to download or alternatively please contact the school office on 01204 333733.

Completed application forms should be returned to Vicki Guest (Headteacher), Lostock Primary School, Glengarth Drive, Lostock, Bolton, BL6 4PS or electronically to office@lostock.bolton.sch.uk

Closing date: Monday 9th December 2024, 9am

Shortlisting: Monday 9th December 2024

Interviews: Wednesday 18th December 2024

The school is committed to safer recruitment practice, and pre-employment checks will be undertaken before any appointment is confirmed. Online checks will be completed for all shortlisted candidates. This post is subject to an enhanced disclosure from the Disclosure and Barring Service (DBS) and a barred list check.

Bolton Council is a smoke-free employer.

Glengarth Drive

Lostock

Bolton

BL6 4PS

01204 333733

office@lostock.bolton.sch.uk

Job Description and Person Specification
Application Form

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Trade Counter Sales Assistant
Bolton
Monday - Friday 7.00am - 3.00pm / 8.00am - 4.00pm
Permanent
£25,000 -£28,000 per year Depending on Experience

Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton.
Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years.
Job overall.
You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service. You will be responsible for providing quotations to customers, follow them up and proactively develop sales. A good knowledge of board products and experience working in a similar role would be essential although training will be provided.
Responsibilities.

• Provide potential and existing customers with the highest level of customer service.
• Maintain up to date product and industry knowledge.
• Develop long term collaborative relationships with customers.
• Handling cash/card transactions
• Processing and inputting to IT systems and handling paperwork
• Arranging delivery and collection of orders in accordance with the customers' requirements
• Taking of orders, processing, and following them through to completion
• Meet and greet customers.
• Check stock and delivery dates.

Requirements

• Relevant and/or industry specific experience
• A high level of computer literacy
• A high degree of accuracy and attention to details
• Friendly, professional, confident, and reliable approach
• Comfortable with some lifting and moving stock.

Benefits:

• Company pension
• Employee discount
• Free onsite parking

Experience:

• Trade Counter: 1 year (required)
• Industry specific: 1 year (preferred)

The Package
This is a Permanent role.

Referral Bonus
If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail. Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region.

We are looking to recruit a Product Manager as part of the Innovation and Delivery team within Digital at NWAS. This is a new role we are introducing to provide management of our internally developed solutions.





This is an important role which will ensure that the requirements of all internal development work are gathered, assessed and prioritised for the Solution Development team. The successful candidate will work closely with the relevant product owners and key stakeholders across the trust to set priorities and accept the work generated across multiple platforms. You will be responsible for maintaining the product roadmap, managing the product backlog and supporting the transition of developments into business as usual.

Within the role, you will work closely with the Solution Developers, Product Manager, UX Designer, Technical Architect and the wider Innovation and Delivery team to support the work of one of the UK’s largest ambulance services.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

If you would like to know more about the role, then please get in touch with Matt Dugdale (Head of Innovation) at matt.dugdale@nwas.nhs.uk.


This advert closes on Tuesday 3 Dec 2024

We are looking to recruit a Lead Solutions Developer as part of the Innovation and Delivery team within Digital at NWAS. The Lead Solutions Developer is a new role we are introducing, to provide technical oversight and leadership to the Solutions Development Team.

This is an important role, which will ensure that all our internally developed systems are built to the latest standards whilst remaining safe and resilient. The successful candidate will have a strong range of technical skills and knowledge of application development gained through substantial previous experience, preferably within the healthcare setting.



Within the role, you will work closely with the Solution Developers, Product Manager, UX Designer, Technical Architect and the wider Innovation and Delivery team to support the work of one of the UK’s largest ambulance services.

Be Think Do is our leadership philosophy. NWAS is investing in developing a nurturing, positive and thriving culture, recruiting leaders that demonstrate our Be Think Do behaviours. There are several stages for finding the right candidate for the position, these stages include,

· Closing date – 03/12/2024

· Completion of psychometric assessment – 01/10/2021 to 04/10/2021

· Assessment Centre & Professional discussion – 08/10/2021

· At each stage you will be advised if you are to progress to the next stage

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please refer to the job description. If you would like to know more about the role, then please get in touch with Matt Dugdale (Head of Innovation) at matt.dugdale@nwas.nhs.uk.


This advert closes on Tuesday 3 Dec 2024

Are you interested in joining the number one University in Greater Manchester for student satisfaction?



An exciting opportunity has arisen within Student Services for an enthusiastic, dynamic and motivated Customer Service Assistant (CSA). We are looking for an individual with a “can-do” attitude who is an excellent team player and who can deliver excellent customer service even under demanding, high-volume and busy periods in a key Receptionist role.



Our CSAs are required to provide initial reception duties to, students, staff and visitors at our main campus. They also undertake a full range of administrative and clerical duties. It is expected the post holder will provide effective support for applicants, students and staff at the University.



The successful candidate will be required to provide a professional customer focused reception service, to be the first point of contact (telephone, email, and face-to-face) at Senate House, University of Bolton and to undertake other general administrative duties as appropriate. Previous experience of working in a busy reception or customer facing role is essential.



The successful candidate will have effective written and verbal communication skills and be able to maintain a confidential, helpful and cooperative manner when working under pressure.



You should be committed to working with a diverse student body and be able to show sensitivity to individual differences. In order to meet the needs of the University and Student Services, a flexible approach to working patterns/hours is an essential requirement of this role.



You will be required to manage competing deadlines and have the ability to use you own initiative to resolve and refer a wide range of enquiry types.

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.

PREVIOUS APPLICANTS NEED NOT APPLY

Band 3 Medical Support Secretary - Cardiology 37.5 hrs per week

We are looking for a highly organised medical support secretary, with previous experience in a similar setting to undertake this role within the Cardiology Service, based at the Royal Bolton Hospital. You will work alongside Senior Medical Secretaries and carry out clinical typing and co-ordination of patient’s case notes/test results, amongst other office duties.

Candidates should be articulate, capable of undertaking a demanding workload and able to demonstrate a significant level of initiative. Candidates should possess advanced keyboard skills including word processing skills to at least RSA II or equivalent level /experience, also English Language and Maths GCSE Grade C or above. Previous secretarial experience, knowledge of and audio typing is essential.

You must be able to demonstrate excellent communication and interpersonal skills, the ability to prioritise workload and be able to work with little supervision. You should be able to integrate well with the existing team and have a genuine desire to provide a quality service to all patients and knowledge of the NHS are desirable.

Interviewees will be asked to complete a typing test.



For further information, please contact Hazel Blower, Secretarial Team Leader, on 01204 487589 email:Hazel.Blower@boltonft.nhs.ukor Sandra Wilde on 01204 390600 ext 147493Sandra.Wilde@boltonft.nhs.uk
• Typing of day-to-day correspondence on behalf of the medics/nurses.
• To provide the secretarial support to clinics and meetings including creating and distributing lists.
• Ensuring investigation results are available as required.
• Use relevant IT systems and databases.
• Respond to telephone queries.

The Cardiology team is a busy friendly team of Consultants, Clinical Nurse Specialists, secretarial and administration staff. Our aim is to deliver the best possible care for our patients and to provide a friendly working environment.

For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.


This advert closes on Monday 2 Dec 2024

Proud member of the Disability Confident employer scheme

Learning Support Assistant (Level 2) - 1 Vacancy

Contract Initial Fixed Term until 18th July 2024

33.75 hours per week (Term-time)

Ref: TOTPS/LSA/1124

Start Date: Immediate

Application Close Date: 12 noon, Thursday 12th Dec 2024

Salary: Band D (SCP 6 £23,893.00 to £25,979.00) £18,725.13 to £20,814.40

Shortlisting: 13th December 2024

Interviews & Assessment: 16th & 17th December 2024

The Olive Tree Primary School, Bolton, opened in September 2013 as Bolton’s first Free school and has consistently proven to be a highly popular choice for parents, with a waiting list of potential pupils wanting to join.

With our values-driven Islamic ethos and technology-driven teaching and learning approach, our school vision ‘Believe You Can’ is strongly based on the belief that all children and adults can and will succeed!

Through our vision, we believe that anything is achievable with perseverance and a belief that no task is too big.

Our pupils are provided with inspirational education and a plethora of experiences during their learning journey at school.

Our staff and pupils are dedicated to excellence and do not settle for anything less, they are equipped with a toolkit of skills and knowledge that will serve them through their lives.

As a key player in the field of technology-driven teaching and learning, The Olive Tree is an Apple Distinguished School, a Regional Training Centre for local, national and international educators as well as a lead delivery school for the Department for Education’s suite of National Professional Qualifications (NPQs).

We welcome diversity and believe in an atmosphere of mutual respect, motivation and warmth, which is prevalent across the school.

We are rated ‘Good’ by Ofsted and strive to provide the best possible education for all our children. Our pupils are well behaved, friendly and eager to learn.

The Olive Tree Primary School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all ethnicities and backgrounds.

Contact Information

Mr A Musa. The Olive Tree Primary School, Adelaide Street, Bolton. BL3 3NY.

Telephone: (01204) 322370 Email: finance@theolivetreeprimary.com

Website: Visit our website, http://www.theolivetreeprimary.com

Our School and all its personnel are committed to safeguarding and promoting the welfare of the children. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. In line with Keeping Children Safe in Education (KCSIE), an online search will be carried out as part of our due diligence on shortlisted candidates.

Letter to Applicant
Job Description & Person Specification
Application Form

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We are currently hiring for a Learning & Behaviour Support Assistant to begin at a dynamic school in Bolton, Greater Manchester. This is a temporary role with the view to becoming permanent, beginning as soon as possible.

The successful candidate will assist the Year Progress Leads in ensuring that all students maximise their progress and attainment by supporting them to remove any barriers to learning. They need to be role models in terms of conduct, dress and professionalism and in the way that colleagues and students are treated. The postholder is expected to support the academy’s ethos at all times. They will liaise closely with the staff across the academy to ensure that the students pastoral needs are fully met.

Purpose of the Job:

Support the Teachers and Year Progress Leads in overseeing the academic, pastoral and welfare of all students.
Support positive behaviour through a range of interventions, rewards and consequences, using careful analysis of data to identify students in need.
Support the welfare of the students; follow up incidents, maintain accurate and detailed records, meet with parents as required, liaise with appropriate support staff, liaise with outside agencies as appropriate.
Support the organisation of any whole year group trips or other activities, such as alternative curriculum days, charity events, options process, enrichment and programmes of revision, as appropriate to the year group.
Respond to parental enquiries as appropriate through telephone calls, emails and meetings, and keep accurate records of all communication with parents.
Support the monitoring of attendance of all students and work with tutors, the Attendance Officer and Year Progress Leads to maintain excellent attendance across the year group, putting interventions in place as appropriate.
Ensure that all students are properly safeguarded at all times
Contribute to the personal development of all students.
Encourage and motivate students’ involvement in critical events (e.g. induction, work experience, interviews, career guidance, etc).
Offering support to students with welfare problems, through discussion, practical resolutions and where necessary signpost to support
Contribute to the mentoring of under-performing students.
Support the aims, values, mission and ethos of the academy and participate in a team approach to all aspects of school life
Attend and contribute to staff meetings and INSET days as required, and identify areas of personal practice and experience to develop.
Safeguarding

Ensure personal understanding of the duties and responsibilities in relation to child protection and the safeguarding of children and young people. This includes understanding of the academy Child Protection Policy, Safeguarding policy and Code of Conduct.
Ensure all issues relating to pupils are reported immediately to the delegated member of staff
Attend mandatory training and refreshers to ensure a personal and up to date understanding of safeguarding requirements
Health, Safety & Security

Ensure a personal awareness of and compliance with, policies and procedures related to health, safety, and security, confidentiality, and data protection
Ensure concerns are reported immediately to the delegated member of staff
Attend mandatory training and refreshers to ensure personal and up to date understanding of relevant policies and practices
Equity, Diversity & Inclusivity

Contribute to the development of a workplace culture that promotes equity, diversity and inclusivity
Other Duties

The post holder may be expected to carry out duties other than those given in the job description where the level of responsibility is similar and he/she has appropriate qualifications or receives appropriate training to carry out these duties
To embody the academy’s values both on and off site.
As a new academy, job roles will evolve as the school grows and develops. The above list is not exhaustive and may be subject to amendment in due course in discussion with the relevant employee.
MAT Recruitment is committed to safeguarding and promoting the welfare of children and young people in line with KCSIE 2023. In order to meet this responsibility, we follow a rigorous selection process.

MAT Recruitment is an equal opportunities employer; therefore, we welcome applications from all suitably qualified persons.

We are seeking a dedicated and experienced Behaviour Support Worker to join our team on a temporary to permanent basis for the right person. The ideal candidate will have a strong background in supporting individuals with Social, Emotional, and Mental Health (SEMH) needs. The role involves implementing behaviour management strategies and fostering a supportive environment to promote positive behaviour and emotional well-being.

Key Responsibilities: - Provide direct support to individuals with SEMH needs. - Implement behaviour management strategies to address challenging behaviours. - Utilize Team Teach techniques to ensure a safe and supportive environment. - Collaborate with staff and stakeholders to develop and implement individual behaviour plans. - Maintain accurate records of interventions and progress. - Support individuals in developing coping mechanisms and social skills.

Qualifications and Skills: - Proven experience working with SEMH needs. - Certification in Team Teach. - Valid DBS check. - Strong behaviour management skills. - Excellent communication and interpersonal skills. - Ability to work collaboratively as part of a team.

To Apply: Please submit your resume and a cover letter detailing your relevant experience and qualifications to david.palmer@matrecruitment.com.