Total 3,036 Others level Customer Service job vacancies in Liverpool/Chester/Lancashire/Manchester, L3 4BL

Learning Support Mentor

We are seeking a learning support mentor, who can effectively manage challenging behaviour, to work in an SEN school in Manchester. This is initially a temporary role with the potential to become permanent based on fit and performance.

Key Responsibilities:

• Working alongside the class teacher to support students' learning
• Supporting 1-2 students more closely on a 1:1 basis
• Accompanying students both in class and during outdoor activities
• Implement different interventions and strategies to effectively manage behaviour

Key Requirements:

• Experience supporting individuals on a 1:1 basis
• Excellent behaviour management skills
• A passion for supporting children with additional needs and challenging behaviour
• Resilience and empathy
• A flexible and adaptable approach to work

If you are interested in this learning support mentor role, or would like some more information, please contact Amy Fitzgerald at Hays Education.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

To succeed in this role, the successful candidate will be an enthusiastic, motivated, friendly and well-organised individual who is able to work effectively with a range of colleagues as well as self-manage their own tasks and workload.

The successful candidate will have suitable experience working within an administrative environment, preferably in a school administration office. The person appointed will make a significant contribution to the smooth running of this important area of school operations and will be supported by the school Operations Director and wider office team.

The successful candidate will be hardworking, honest, dependable and self-motivated in order to uphold the ethos, aims and values of the School and Trust.

The role will involve:

• Being the first line respondent for whole school general enquiries;
• Providing administrative support across the whole of the school;
• Responding to community, parent/carer, teacher and pupil enquiries;
• Undertaking organisation and administration for school trips and residentials;
• Designing and create a range of letters, documents and posters using Microsoft products;
• Updating school databases as required using school-based systems such as Arbor MIS, Class Dojo, Parent Pay, Parago and Financial suites such as PSF, Iris or Access;
• Assisting with school events;
• Liaising with staff, outside agencies, parents and other schools as appropriate.

We're looking for you if you have:

• The ability to effectively manage your own time and prioritise work in a demanding environment;
• High level communication abilities and excellent IT skills in a range of software applications;
• Key attributes include a friendly, yet professional manner, and the ability to maintain confidentiality.
• The ability to work effectively and positively within a team.

What the school offers its staff

In the role you would be instrumental in supporting our amazing pupils, assisting them and our teachers by creating a culture of success, ensuring our pupils have a positive attitude to learning to increase their life chances, attainment and social and emotional development and providing a professional administrative service to our parents, Community, Senior Leaders, and Teachers. We consequently offer a friendly, vibrant working environment with great benefits and opportunities for development and progression for those people prepared to work for it.

What can we offer you?

• A generous annual leave entitlement;
• Access to either the Local Government or the Teacher Pension Scheme;
• Competitive pay, reward and benefits;
• A committed Voluntary Living Wage employer;
• Access to a range of career opportunities;
• Additional staff leave benefits to those in place nationally;

Commitment to safeguarding

Community First Academy Trust are committed to rigorous safeguarding procedures and consistently promoting the welfare of children. All appointments will be subject to satisfactory Enhanced DBS Disclosures. Any offer of employment is subject to a satisfactory enhanced criminal record with barred list through the Disclosure and Barring Service (DBS), medical clearance, references and verification of your qualifications satisfactory to the Trust.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Position:Field Care Supervisor

Location:The Maples ECS Branch (L33 0YN)

Contract Type:Full Time, Temporary 6 month

Salary:£22,500 pro rata

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

- Responsible for the ongoing supervision on carers

- Ensuring customers' requirements are met

- Ensure your team are skilled and able to deliver a safe quality of care

- Complete meet & greet of all new packages

- Local knowledge of area

- Complete care plans and reviews of them

- Risk assessments

- Audits of MAR charts and Log books

- Complete carer spot checks and field supervisions

- Conducting Carer Interviews and supporting with compliance

- Attend provider meetings and support with business opportunities

- Hands on carer

- Take part in Out of hours on call

- Engage in team meetings

Background and Experience:

- Fully flexible

- Proven work history

- Excellent knowledge of care sector

- Passionate

- Good communication skills

- Good IT skills

- Organised

- NVQ desirable but not essential

Benefits:

- NVQ and in-house Training and development for your role and future Career with us

- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers

- Employee Assistance Programme

- Mobile phone and other required tech

- Company pension scheme

- 25 days holiday entitlement + bank holidays on top

- Paid DBS/PVG

- Paid SSSC registration and qualifications

- Paid SCW registration and qualifications

- Mileage Allowance

- Free uniform

- Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATIONS: Rochdale, covering our friendly Rochdale and Bury branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Are you passionate about helping customers? This is a rewarding role being offered on a temporary basis for Motonovo finance.

Hours: 35 per week, shifts between 9 and 6pm Monday to Friday (No evenings or weekends)

Pay Rate - £13.68 per hour

Start: Monday 9th December

Temporary role, initially 12 weeks with the opportunity for this to be extended

Need to be local to Manchester but option to work Remote or Hybrid if preferred

Role - To manage inbound customer calls and complete any related admin tasks in a professional manner. Liaise with all necessary departments to provide assistance to customers

We are looking for

• Previous experience working in a customer service environment delivering customer-facing services for at least one year

• Able to problem-solve a wide range of complex situations

• Able to communicate clearly to our customers

• Good organisation skills

Immediate interviews available. Apply today to find out more.

Disclaimer

We are an equal opportunities employer., which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts, and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

We are seeking a Higher Level Teaching Assistant (HLTA) job vacancy, Bootle, Merseyside.

Location
This position is within easy commuting distance from Bootle, Walton, Anfield, Kirkby, Aintree, Litherland, Seaforth, Liverpool and surrounding towns and villages.

Benefits
Salary: £25’915 FTE, Actual Salary for Term Time only £22’300 per annum
Hours: Monday to Friday, Term Time Only.
Working Hours: 37.5 hours per week.
Contract: Permanent.
Pension Scheme, Health Care Plan, Blue Light Card.
Free Online GP Service & Life Assurance.
Free DBS (Disclosure & Barring Service), Flexible payday scheme.
Continued training and professional development opportunities.

Employer Social Care & Education Jobs are not the direct employer but have been selected as an approved Recruitment Partner for this national provider of specialist care and education for children and young people. This organisation is known for its clear values, ethos, and mission, which create a solid foundation for exceptional care and education. The organisation supports individuals in achieving positive outcomes and future transitions that help them reach their full potential.


Duties As an HLTA You will be joining an exceptional team in a Specialist Early Years Education School, for young children aged 4-11 years old. This school provides education to children with Special Education needs, including Autism ASC / ASD and Disabilities (SEND). Make a real difference in their lives, helping them achieve their full potential in a positive from a young age.
Support class teachers to enhance student learning and attainment.
Encourage student independence, self-esteem, and problem-solving abilities.
Assist in planning and delivering engaging learning activities.
Working with individual students, groups, or whole classes under the teacher’s guidance.
Follow the school's marking and assessment policy to track and report on student progress.
Provide exciting learning experiences that help students reach their potential.
Be a role model and manage support team members in the classroom.

Criteria
A recognised Teaching Assistant qualification or higher.
Experience working with children with Specialist Educational Needs.

Apply Social Care & Education Jobs are the UK’s leading Recruitment Partner for Adult Social Care, Children’s Residential, and Specialist Education Providers. We will support you throughout the entire application process, interview stages, and help you prepare for your first day!

Compliance Successful applicants will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, and applicants must disclose all convictions and cautions, unless "protected" under the DBS filtering rules, to ensure suitability to work with children. The employer is committed to safeguarding and promoting the welfare of children and young adults and is a disability-confident and equal opportunities employer.

Due to the high volume of applications, we receive, we are unable to respond to every candidate. If you do not hear from us within 48 hours of your application, please assume that you have not met the criteria on this occasion.

Bay6, our Supported Housing Project for 16 – 24 year olds based in Leyland, Lancashire has an exciting opportunity for an enthusiastic individual to join our passionate team. Are you committed to making a difference to the lives of young people? Are you up for a new opportunity and challenge?

Our young people say.....

‘Bay6 is special in more than one way'

‘It's a step to a brighter future'

‘Staff taught me to believe in myself'

‘It's like a second family to me'

The service is made up of 3 buildings across 2 sites:

Bay6 - 6 bedrooms with communal areas including staff offices

Haddon Lodge - 5 one bedroom flats

Belgrave Court - 6 one bedroom flats

Shift pattern

9:30pm – 8:30am with a 30 minute unpaid break

The 37 hour post is 4 nights per week on a rota basis which covers Monday to Sunday. Based on a 4 on 4 off rota with another colleague

Objectives of Service

Bay6 provides a safe environment to offer holistic approach to young people to enable them to gain and develop the skills needed to live independently through one to one support and group work. Support Workers work alongside the young people to assess their needs and goals and develop individual plans to ensure we are working together towards positive outcomes.

Some of the Key Responsibilities include:

To lone work for parts of the shift and to be awake throughout the night on site.
To ensure health & safety routines are carried out within the building.
To safeguard the young people within the service.
To record in line with Barnardo's recording policy.
To ensure young people adhere to the rules of the service.
Essential Requirements:

Experience of working with Young People and/or vulnerable adults.
Able to demonstrate a good understanding of safeguarding.
IT literate with the ability to accurately record information.
Our Mission statement

‘To provide a safe, friendly and appropriate environment where young people are supported, enabled and empowered to prepare for independent living'

For more information about the role, please contact Cathy Trengove cathy.trengove@barnardos.org.uk

When completing your application please refer to the skills, knowledge and experience you have in relation to the Person Specification & Job Description.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Proud member of the Disability Confident employer scheme

Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.


NO PREVIOUS EXPERIENCE REQUIRED – FULL TRAINING PROVIDED

If you have previous experience working in a call centre, then great. If not, the company will provide full training and support to ensure you start off on the right foot.


SALARY: £25,000 - £28,938 per annum + Bonus + Generous Benefits (see below)

LOCATION: Kirkby, Liverpool Merseyside, North West England (L33)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Monday-Friday 9am-5:30pm

Although the company has no immediate plans to change their working hours, they may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm

START DATE: January 2025

Due to continued growth the company is looking to hire up to 8 people to join them in January 2025.


JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers.

Due to continued growth the company is looking to recruit up to 8 people. Call centre or financial services experience is an advantage, and will also consider candidates from all types of backgrounds, whether that’s working as a Retail Assistant, Administrator, Office Assistant, Waiting Staff, or Shop Assistant just to name a few. The most important factor is you have a friendly, professional approach to your work and willing to learn how to do the job.

The company find people learn best in person and from hearing and watching others, so as the Customer Service Advisor / Contact Centre Agent you will start at their office in Kirkby, Liverpool, Merseyside. Once you’re up to speed there will be opportunities for a hybrid working pattern starting from 4 months service, split between working from home and the office for part of the week, which allows you to have a great work life balance.

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. You will aim to understand customers individual circumstances by asking questions to help you negotiate affordable repayments for outstanding arrears, ensuring that the customers best interests are met.

It's the people that make the company a truly exciting and inclusive place to work - a place where you can let your skills shine. The company has excellent career development paths so you can grow your earning potential and progress through the company.


BENEFITS

The company offer a range of programmes and benefits to help their people and their families stay healthy and happy, including:

• Cycle to Work and Electric Car Salary Sacrifice schemes
• Free on-site parking, bike storage and shower facilities
• Childcare Vouchers
• Dental and Health Cash Plan
• Company Pension Plan
• Life Assurance and Colleague Assistance Program
• Non-contractual bonus scheme

RETAIL DISCOUNTS

They also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including: Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s, Argos, Primark, Odeon, Pizza Express, Costa Coffee and many, many more…

HOLIDAYS

Holidays start at 21 days (rising to 25), plus 8 bank holidays


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12863

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Kirkby, Liverpool, Merseyside, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Job Title: Customer Service Advisor

Duration: Christmas period until end of January 2025

Job Type: Temporary Contract

Location: Manchester City Centre (Office-Based)

Pay Rate: £12.00 per hour

Start Date: 9th Decemeber 2024

Background Checks: DBS and Basic Credit Check Required

Role Overview:
Join the Coop Group in Manchester as a Customer Service Advisor and become an integral part of their dynamic team in central Manchester. In this role, you will provide invaluable customer support across Coop's Membership & Ecommerce/Food departments. While comprehensive training will be provided, a solid understanding of IT systems and previous experience in a contact centre or customer-facing role are essential.

The office is conveniently located just 2 minutes away from Victoria train and tram station and 3 minutes away from Shudehill bus station. We offer state-of-the-art facilities, including a fully equipped gym, coffeehouse, as well as a shop and post office.

Working Hours:
* 37.5 hours per week on a rotational basis.
* First and second weeks: Monday - Friday, 9 am - 5 pm for training.
* Weekend working is required (1.5 weekends in 3 with pre-arranged lieu days during the week).

After training, engage in diverse shift patterns, including:
o Monday-Friday: 0900-1700, 1200-2000, 1400-2200.
o Saturday-Sunday: 0900-1700, 1200-20.00.

Key Responsibilities:
* Manage inbound queries from customers, members, colleagues, and suppliers using various systems.
* Deliver exceptional customer experiences through multiple channels, including phone, email, social media, and letters.
* Utilize your initiative to determine the most appropriate approach for each case, escalating complex issues to other teams and senior colleagues.
* Identify opportunities to enhance Co-op's products, systems, and processes.

Qualifications and Experience:
* Customer service experience.
* Excellent communication skills.
* A commitment to delivering an outstanding level of customer service with every interaction.
* Exceptional attention to detail and accuracy.
* Ability to thrive in a fast-paced environment.
* Proficiency in general IT skills, including Microsoft Office Suite (Outlook, Word).

If you're ready to make a positive impact, provide exceptional service, and be a part of an exciting team, apply now to join us as a Customer Service Advisor. We look forward to welcoming you to our vibrant and dynamic workplace in the heart of Manchester City Centre.

Company information:
This contract vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Ncoates

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Contract Type: Permanent
Working Hours: Full Time, 35 hours per week
Number of Positions: 1
Start Date: 3rd February 2025
Salary: £28,183 - £31,087 per annum

Corpus Christi Catholic Academy Trust wishes to appoint an ICT Support Engineer to provide technical support and operational management of School’s IT systems.

The role will be to provide specialist technical support to maintain ICT infrastructure and support the requirements of agreed curriculum developments in line with the school and Trust ICT development plans.

The successful candidates will:

• Be an excellent ICT Engineer ideally with experience of working in education setting.
• Be able to communicate with senior stakeholders including Headteachers and SLT
• Have a strong desire to improve educational outcomes for all students
• Be flexible and motivated and able to follow instructions and deal with any emergencies in a calm manner

To apply for this job role, please complete the application form and email it to: r.coughlan@st-paulshigh.net

If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments.

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.

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Sugarman Health and Wellbeing is currently seeking a Care Assistant to provide care and support to a Service User with C2 spinal cord injury with a Tracheostomy and fully dependent on ventilation to breathe. The service user has full capacity and care will be provided in the Service user's own home.

We are recruiting for individuals with Excellent interpersonal skills, resiliency, and an eagerness to make a real difference in someone's life are all key to being successful in this role.

This is a fantastic opportunity for care professionals with an interest in specific complex conditions who want to develop their skills and knowledge whilst gaining experience.

In return you would become an essential part of his life and make an impact promoting their independence and daily life activities in the safest manner possible and become part of our existing care team in fulfilling this exciting role.

We are looking to employ carers who are passionate about giving the best care they can and promoting independence.

• Experience in care: Essential
• Driver: Essential - Able to drive a mobility van
• Job Title: Health Care Assistant
• Hourly Rate: £12.00 up to £18.50 (following probation and compliance period increase rate once clinical sign-off up [ tp £18.50ph)
• Starting pay Days shifts Monday to Friday £12ph weekdays & £15.50 weekends
• Starting pay Night shifts Monday to Friday £14ph weekdays & £16.50 weekends
• Package Location: Ripponden
• Shifts Available: 07:00 - 19:00 Days or 19:00 - 07:00 nights

Investing in our people is of the utmost importance to us. Harnessing potential, we want to improve your job satisfaction and endeavour to support your career aspirations with our training and development programme.

Main Responsibilities of a Health Care Assistant

• Support a client with a spinal injury, tracheostomy and ventilator
• Flexible in working both days and nights over a 4 weekly Rota period
• Moving and Handling
• Personal Care
• Prepping and cooking meals
• Supporting and maintaining all clinical needs
• Must be a driver
• Nonsmoking/vaping
• Enabling an active lifestyle
• Bowel management/care
• Physical jobs included, such as gardening, digging and long walk

Sugarman Health and Wellbeing Benefits:

• Full training support from our nursing team to up skill you in managing clinical needs
• Weekly pay and automatically enrolled into pension scheme
• Monthly Rota
• Opportunity to go on holiday abroad and go away in the UK
• Career progression with full support from management
• QCF training course offered with this role

Experience/Skills Required for this Health Care Assistant role:

• Minimum 1 years' experience in care
• Willingness to undertake training
• Effective communication skills (Fluent in English Language)
• Ability to handle clinical care in the community
• Attention to detail
• Positive attitude

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHAK

Woodhey is seeking to appoint a well organised and diligent Examination and Support Officer to join their friendly team! Your role will be to organise and deliver the examination process in the school, carrying out administrative duties relating to all aspects of examination entries and results, and support the Headteacher/Senior Manager in the support and management of Operational activities. Woodhey is a high achieving and inclusive 11-16 community comprehensive school. We are committed to providing a secure and caring learning environment for all our pupils and we ask our pupils to achieve, care and enjoy. Our aim is to develop highly educated, well-rounded, considerate and confident young people who are willing and able to contribute to society. There are currently 1112 pupils on the school roll.This is an exciting time to join #TeamWoodhey! We are on a real journey of improvement, taking rapid action to make our school the centre of excellence our students deserve. Everything we do is underpinned by our values of Respect and Excellence, and putting students at the heart of what we do. We equip staff with the knowledge, skills and support to flourish in their roles through our Staff Pledge and welfare package. Teachers and students are equipped with an iPad, to support responsive teaching and allow our students to flourish. We are already seeing the impact of our changes, having seen our students achieve the best results in the school’s history in 2023.Do you want to be a part of our exciting team on this exciting journey? Contact us to arrange a visit or complete the application form; we cannot wait to hear from you!
Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.
In our secondary schools, we pride ourselves on our innovative approach to curriculum design, to ensure all our schools have breadth and ambition for all students, regardless of their starting points and barriers. Standard curriculum models don’t always engage all students, so we constantly seek to innovate and provide better opportunities to develop both knowledge and skills for life. We want our students to believe their curriculum is bold, exciting, purposeful, and ultimately leads to something meaningful for them. Some examples of our innovation include moving towards an extended school day, to provide a world class enrichment programme and more opportunities for essential skills like reading and cultural capital. We are also introducing vocational and technical pathways, which run through the normal school curriculum but attract support from leading employers and universities to develops work-readiness in our students, so that they can progress onto T Levels and apprenticeships. We are currently at an exciting point in their evolution, with collaboration at the heart of our collective endeavour. We don’t operate in silos: we value the power of the pack and strive to collaborate as a collective, ensuring no school or colleague is left behind. We are currently co-constructing an aligned curriculum across all EBacc curriculum subjects, to create a world class curriculum, rich in powerful knowledge and skills. This is driving up standards through the sharing of the very best practice, whilst allowing each school sufficient flexibility for autonomy to do what is right for their local context. A by-product of this approach has been the reduction in planning workload for colleagues, meaning they can spend more time on the things that matter and fostering strong relationships with pupils and delivery of the curriculum. Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.Free Eye TestsCycle to work schemeAccess to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders. Experienced leadership and subject-specific support.Guidance from former HMIs and serving Ofsted Inspectors within the Trust.Access to the Trust’s Institute of Education and SCITT.Opportunities to work with different schools within the Trust as a Professional Advocate.Participating in peer reviews.Access to a suite of online courses.Placement projects within our family of schools.Actual Salary: £23,609-£26,008 Working hours: 37 hours per week, term time only plus 10 days inset