Total 149 Others level Customer Service job vacancies in Falkirk, FK1 5BT

Job Advert

Support for Leaning Assistant (Advanced)

Bainsford Primary School ELC Class

Post ID CS3549

Falkirk Children’s Services is seeking to employ a Support for Learning Assistant at Bainsford Primary School ELC Class to provide support for learning resource aimed at delivering continuity for children and allowing for further service improvement.

You will undertake a range of support activities including general supervision of children to ensure their safety and well-being. You may be required to provide more intensive support for children with additional support needs to ensure that individual plans are carried out regularly and efficiently. Support for Learning Assistants are crucial to the successful delivery of our services to children and are valued team members in many of our settings. This role requires you to work as part of a busy team of staff, so good communication skills are essential for this post. You should possess a positive, can-do attitude and be flexible in your approach.

The post at Bainsford is part time (22.5 hours - Monday to Friday), term time and is permanent with Falkirk Council Children’s Services. Please note the salary will be adjusted pro-rata accordingly for part time and term time working.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

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Job Advert

Support for Leaning Assistant (Advanced)

Bainsford Primary School ELC Class

Post ID CS3549

Falkirk Children’s Services is seeking to employ a Support for Learning Assistant at Bainsford Primary School ELC Class to provide support for learning resource aimed at delivering continuity for children and allowing for further service improvement.

You will undertake a range of support activities including general supervision of children to ensure their safety and well-being. You may be required to provide more intensive support for children with additional support needs to ensure that individual plans are carried out regularly and efficiently. Support for Learning Assistants are crucial to the successful delivery of our services to children and are valued team members in many of our settings. This role requires you to work as part of a busy team of staff, so good communication skills are essential for this post. You should possess a positive, can-do attitude and be flexible in your approach.

The post at Bainsford is part time (22.5 hours - Monday to Friday), term time and is permanent with Falkirk Council Children’s Services. Please note the salary will be adjusted pro-rata accordingly for part time and term time working.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

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Job Advert

Falkirk Council is seeking to recruit an individual who is a highly skilled practitioner, committed to delivering the very best experiences for our children and young people.

This role involves the successful candidate working within the ASN Service (Central Team) and line managed by Team Manager ASN.

You will support the work of Falkirk Council ASN Transitions Team to improve transitions for young people with ASN or a disability into adulthood. You should have knowledge and experience of working with children with ASN or a disability. You must be motivated to support people to lead full and positive lives by operating in a person-centred capacity.

You must have the ability to be mobile across the council area.

The key policy document for Falkirk schools is Learning to Achieve. This was co-created by headteachers, teachers, early years practitioners, support staff, parents/carers, pupils and other partners.

It sets out clearly our expectations for our staff, namely that they are practitioners who demonstrate commitment to meeting the needs of all learners by:

• reflecting critically on their practice
• being proactive in seeking professional learning opportunities that further enhance their skills and knowledge
• adopting flexible, creative approaches to meet the needs of all learners
• using current educational thinking to inform their practice
• making good use of professional collaboration in school and beyond
• communicating effectively with others

Successful applicants who progress to the next stage of the recruitment process will be invited to attend an interview.

You will work 18.5 hours per week on a term time basis.

This post is temporary until June 2026 due to a temporary project.

Successful applicants for posts working with children or vulnerable adults will be subject to disclosure checks or the new PVG scheme.

Applicants are encouraged to be explicit in detailing their skills, experience and attributes that they can bring to this post.

To arrange an informal discussion, please contact Kerry Drinnan (ASN Service Manager) at additionalsupport@falkirk.gov.uk

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Job Advert

We are looking for a friendly and organised person with a passion for great customer service. You will work as part of the catering team and present a comfortable and welcoming environment to customers in our café, conference centre and those attending matchday hospitality and other events.

As the first point of contact the role requires someone who is able to provide a high quality of customer service and is a good communicator. The post holder will also be required to assist with the preparation of food and drinks.

You will be required to undertake work outside normal office hours including evenings and weekends.

If you are interested in applying for this role, please visit My Job Scotland.

To apply, please register with Myjobscotland and complete the online application form. Please note that we do not accept CV’s.

For further information, please contact Allison or Linzi on 01324 618740

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About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Thorntree Mews

Situated in the centre of the historic town of Falkirk, Thorntree Mews is a 40 bedded care home which offers specialist nursing, residential and dementia care. The home can also provide long and short term respite stays as and when availability allows. The care manager has over 28 years of experience in the healthcare profession and has been the manager at Thorntree Mews for 13 years. The experienced care team at take care of the varied healthcare needs of residents, from specialist support to general assistance with everyday living, while respecting their need for an independent and dignified lifestyle. The home has retained some of the building’s original features including stained glass windows, high ceilings and grand fireplaces which adds to the impressive feel of the home. Owners Countrywide Care Homes have recently invested in updating and refurbishing the home’s facilities and modernising décor throughout. Facilities include spacious lounges and quiet rooms on each floor, an on-site hair salon and a conservatory overlooking the outdoor patio area. All areas are wheelchair accessible and en-suite bedrooms are available, along with a choice of bathroom and shower room facilities.

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Job Advert

We are proud to have a workforce with values that promote human rights, social justice and professional integrity. We recognise the importance of diversity within our organisation that reflects the communities we serve.

An opportunity has arisen for an experienced family support worker to join Falkirk Council and lead on the delivery of a bespoke family support pilot developed collaboratively by Children’s and Place Services.

This post is to provide person centred family support to children and families who have lived in temporary accommodation for lengthy periods of time. The post holder will use the Outcome Star model to undertake assessment of need, helping families to identify and overcome the wider factors impacting on their ability to sustain a permanent tenancy.

A strength-based approach is essential in working alongside families to identify solutions in respect of their family life. Therefore, experience of supporting families in overcoming challenges with family relationships and routines, the impact of domestic abuse, emotional wellbeing and school attendance is desirable.

You will be based in the Temporary Accommodation Team to develop a strong understanding of the housing application system and support families in this process. They will also be required to work closely with key partners across social work, education, employment, and mental health services to support the development of stronger support networks for families. Strong communication skills and experience of working collaboratively with partners is essential.

This post is temporary until February 2026 and has been created to support Children’s and Place Services in its ongoing work to improve outcomes for children and families in the local area. Supervision and support with be provided on a regular basis.

The successful candidate will be required to maintain PVG scheme membership.

You should be mobile across the council area and show commitment to your continuous development.

We have a dynamic and forward-thinking workforce, who are committed to make a positive difference for people accessing services and living in our communities. Trauma informed, relationships and strengths based social work sits at the heart of our practice.

We promote a culture where all our people feel valued, included and able to be their best at work. This supports our mission to be recognised as a learning organisation promoting openness, creativity, and experimentation across the workforce.

We work hard to develop our staff and expose them to a wide range of opportunities. We encourage our workforce to acquire and share knowledge, information, and resources. We nurture innovation, including service co-design that’s shaped by lived experiences and we provide freedom to try new things, to risk failure and to learn from both mistakes, and promising and good practice.

When it comes to taking care of our employees, we are proud to offer:

• Supportive team structure
• Time for reflective supervision
• A culture where your voice matters and opportunities are available to shape how we work together as a team, service and across the Council and partnerships.
• Bespoke training and a range of career development opportunities
• Generous annual leave and mobile /flexible working supporting work life balance.
• Competitive salaries
• Local Government pension scheme and employee benefits and rewards scheme

For an informal discussion please contact Laura Lowrie laura.lowrie@falkirk.gov.uk or Joanna Stewart joanna.stewart@falkirk.gov.uk

Interview date will be 11th December 2024.

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Job Advert

As part of Burnbraes restructure we are looking to recruit to fulfil our goals for the service. Burnbrae is a 28 bedded residential care home supporting older adults who have a range of differing needs such as a mental health diagnosis, Dementia and/or frailty.

Our service is part of the Falkirk Health and Social Care Partnership where we work closely with other professionals within a multidisciplinary team. Burnbrae is a well-established care home with a highly experienced, motivated, and passionate team of staff. We endeavour to work together to ensure we provide a warm and welcoming environment focused on person-centred care for all who live within Burnbrae alongside a supportive place of work for our colleagues.

We are located near the centre of Falkirk within beautiful surroundings and with multiple accessible public transport options nearby.

Within our service, there are multiple learning opportunities for staff. We place importance on training, development, and opportunities to progress within a supportive environment.

It is essential that candidates have knowledge and experience of care. It is desirable that this experience is gained from working with older adults, particularly those who have a mental health diagnosis. The candidate should have good communication and interpersonal skills, versatility in their role, an eagerness to learn and develop, an ability to prioritise workload and time management, be a team-player alongside have experience of assessment, support planning, risk assessing and case recording.

Moving and Handling training together with an SVQ Level 3 in Health and Social Care is desirable but not essential as there are opportunities to undertake this qualification within the Falkirk Health and Social Care Partnership. The candidate must be able to register with the SSSC as a Practitioner in Care Home Services for older adults and hold or obtain the relevant qualification within the regulatory time scale.

You will work 37 hours per week which will include backshifts and weekends on a three weekly shift rota basis.

This post is temporary until December 2025 due to service requirement.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

If you feel you have the relevant skills, knowledge and attributes for this post and would like to work within our service where you could make a difference to someone’s life and lead a fulfilling career then please apply now.

For further information please contact Samantha Sheldon-Brown on (01324) 501850.

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Job Advert

Falkirk Council are looking to recruit Support for Learning Assistants for Hallglen Primary School. You will provide support for teachers and children to enhance experiences and achievement for children. You will undertake a range of support activities with regard to general supervision, safety, care and well-being of the children.

Good communication skills are essential and you should enjoy working as part of a team.

Various hours are available on a term time basis.

This post is temporary until June 2025 with the possibility of continuation into the following session.

If you are the successful candidate, you will be required to gain/maintain PVG scheme membership.

Proud member of the Disability Confident employer scheme

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Hull. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

Support Worker

We have an exciting opportunity for a Support Worker, working with a charity providing personalised care to clients in Falkirk and Stirling.

Position: Support Worker

Salary: £12.24 per hour plus benefits

Location: Falkirk and Stirling

Hours: Full-time and part-time positions available

Closing Date: Please confirm

** A full driving licence and access to your own vehicle is essential for this role**

About the Role:

As a Support Worker you'll play a vital role in enhancing the quality of life for clients by helping them live independently in their own homes. From providing personal care to assisting with daily activities and companionship, you'll ensure each client receives compassionate, tailored support. Services are designed with client wellbeing in mind, featuring one-hour minimum personal care visits, with a focus on quality over quantity. You'll be home-based with paid travel time between visits and will receive a 45p-per-mile allowance.

Key Responsibilities:

- Deliver high-quality personal care and social support to clients

- Assist with household tasks, meal preparation, and medication management

- Provide companionship and support clients in community activities

About You:

We are looking for warm, compassionate individuals with a genuine desire to make a difference. Prior experience in care is preferred but not essential, as full training will be provided. You'll need a full driving licence and access to your own vehicle, as well as a willingness to register with the SSSC within three months of starting. A positive, patient attitude and reliability are key traits of this role.

Benefits:

- Flexible hours, with minimum 30-minute visits

- 45p per mile travel allowance and paid travel time

- Uniform, PPE, and on-call management support provided

- Opportunities for career development

- 28 days' holiday (pro rata) and pension contributions

About the Organisation:

You will be working for social enterprise linked with a local Hospice, with all profits reinvested to support the hospice's essential services. Committed to providing top-quality, compassionate care to the community, mirroring the excellence in care that the Hospice is known for. Join the team and make a real impact by helping clients live independently with dignity and respect.

Other Roles You May Have Experience of Could Include: Care Assistant, Community Support Worker, Home Care Assistant, Personal Care Assistant, Health Care Assistant etc. #INDSCP