Total 188 manufacturing engineer job vacancies in Customer Service category in NSW - Sydney - City & Inner West

SERVICE ENGINEER

A well-established manufacturer of high quality, specialist equipment, have a requirement for a skilled Service Engineer.

The organisation offers excellent working conditions and a substantial benefits package, including an annual bonus.

This exciting role will be focused across a number of industries and products including automotive, industrial, mobile, pulp and paper and power generation.

The principal objective of the Service Engineer is to perform service, maintenance and repair, working on customer sites and in-house equipment.

Role responsibilities include:

• Service, installation and maintenance of our hire equipment and customer products
• Scheduled outage work to complete essential hydraulic & lubrication system servicing
• Carrying out "Health Check" analysis and preparing comprehensive reports for the customer on their systems
• Using fault finding skills to determine why products and systems are not working correctly
• Managing installation/maintenance projects on site
• Liaising with engineering, field sales personnel and product managers to ensure customer's requirements are satisfied
• Preparation of quotations for spares, repairs and site work

Skills & Experience:

• BTEC/ONC/OND in Engineering and/or Modern
• Experience of visiting customers on a technical
• Fault finding in electromechanical
• Ability to problem solve and work under own initiative.
• Mechanical
• Well organised, conscientious, and hard
• Strong understanding of customer service, problem solving and able to identify new sales
• Full driving

Location:

Working throughout the UK, this role will be approximately 50% field-based and 50% working from the Service Department in West Oxfordshire.

Hours of Work:

The Service Engineer will work 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:00 Friday

37.5 hours a week

Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply online now!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

We’re looking for a Customer Success Engineer (CSE) to build, retain, and grow our Small to Medium Business client base.

In this role, you’ll partner with an Account Manager, applying best practices and solutions as the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their investment in Procore. You will literally be helping improve the lives of our construction customers by connecting them on a global platform.

As a successful CSE, you’ll help organisations understand best practices around construction technology and solutions, and the many business benefits they can provide. 

As a successful CSE, you’ll use your consultative mindset to leverage Procore’s technology solution within the industries we serve. You’ll be instrumental in creating long-lasting adoption and delivering custom ROI analysis for your client base. You’ll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology. You’ll provide industry and technology thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership.

This position will report to the Manager of the SMB Customer Success team and be based in Sydney. We’re looking for someone to join our team immediately.

What You’ll Do:

• Assist new clients through Implementation paths
• Make data-driven recommendations to your customers on how they can optimize the value of Procore, based on customer analytics and industry best practices.
• Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform
• Develop and execute on account strategies for emerging accounts while working alongside Sales to deliver positive outcomes for clients
• Build trust and create meaningful relationships among champions and key executives within each account
• Identify product improvements or new products by remaining current on customer needs, industry trends, market activities, and competitors.
• This position requires 15-20% travel to Procore offices, client sites, and more!

What we’re looking for:

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems preferred or relevant years of experience
• 1+ years of Customer Success, Professional Services, Technical Pre-Sales experience or 1+ years of Construction industry expertise preferred
• Ability to leverage strong technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies
• Outstanding presentation and communication skills both in-person and through virtual meetings, and in writing
• Strong analytical and problem-solving skills to synthesize relevant and impactful intelligence from ambiguous data
• Experience acting as a technology evangelist 
• Able to operate in a fast-paced, diverse, innovative environment.
• Ability to read, speak, and write in English
• Ability to train clients on product.
• Must work well within a team environment

Field Service Engineer Wanted! Join Our Dynamic Team

Are you passionate about keeping heavy equipment in top-notch condition? Do you thrive on diagnosing and fixing technical challenges? If so, we want YOU to be a part of our expert team as a Field Service Engineer!

What We're Looking For:

We're seeking a skilled and motivated professional with:
✔ Experience: Servicing plant equipment in industrial and/or construction applications.
✔ Knowledge: Strong understanding of hydraulics, engines, electrics, and fault diagnosis. Main dealer experience is a big plus!
✔ License: A full, clean UK driving licence.

What You'll Do:

As our Field Service Engineer, you'll be at the heart of our operation, ensuring equipment is ready to perform at its best. Your main responsibilities will include:
Diagnosing faults and executing repairs on-site or at our facilities.
Undertaking comprehensive risk assessments and adhering to safe working practices.
Using cutting-edge handheld PDA systems to receive and manage job instructions.
Testing repaired equipment to ensure safety and functionality.
Accurately recording and reporting work completed and flagging unresolved issues.
Engaging directly with customers to discuss concerns and deliver exceptional service.

What We Offer:

Competitive Pay - We value your expertise and hard work.
Professional Growth - Training and development opportunities to keep you ahead of the curve.
Excellent Working Conditions - A supportive and safety-first environment.
⏱ Flexibility - While standard hours apply, we appreciate your adaptability to meet occasional after-hours needs.

Your Key Objectives:

• Complete work efficiently and to the highest standards.
• Communicate clearly with supervisors and customers.
• Ensure all work aligns with safety protocols and customer satisfaction goals.

Join Us Today!

Ready to take the next step in your engineering career? If you're a detail-oriented problem-solver who's passionate about delivering exceptional service, we'd love to hear from you.

Apply Now and become a vital part of our team dedicated to keeping the wheels of industry turning!

(We are an equal-opportunity employer committed to fostering an inclusive and supportive workplace.)

Join the TSA Family: Elevate Customer Experiences with Us!
TSA is proudly Australian-owned and a leader in the Outsourcing Industry. We help some of the country's biggest brands connect with their customers in meaningful ways. With call centres in both Australia and the Philippines, we?re on a mission to revolutionize how people interact with brands, creating experiences that leave a lasting impression.
We are currently looking for a talented Desktop Engineer to join our team  in our Troode Street Office in West Perth.
Due to the nature of the work and the clients we are supporting, you must be an Australian Citizen in order to be eligible to apply for this position.
The Desktop Support Engineer is part of a highly technical engineering team responsible for providing technical support and maintenance for desktop computing environments within an organization..
This role will be a unique blend ... Click here to view more detail / apply for IT Desktop Support Engineer

This is a field service engineering position, primarily based at Sydney Airport, responsible for maintaining and repairing Smiths
Detection’s X-ray and trace detection equipment using hand and power tools, as part of Smiths Detection’s 24/7 rotating shift roster. This position requires face-to-face customer-interaction and a high level of team orientation, with a proactive approach to
seeking and sharing technical knowledge. The ability to work autonomously and across all of the allocated shift rotations/times are
also essential requirements.

Responsibilities:

• Troubleshooting, servicing and repairing X-ray and trace detection equipment
• Proactively completing preventative maintenance tasks according to service contracts and schedules
• Responding to equipment faults and other corrective maintenance requirements according to service contracts and key 
  performance indicators
• Testing components and circuitry of X-ray equipment using a multimeter, computer/laptop and the inbuilt equipmentsoftware
• Diagnosing the root cause of mechanical, electrical and electronics related equipment faults (involving 24 volts or less)
• Replacing belts, rollers, motors and other mechanical components within X-ray equipment
• Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
• Opening machines to inspect, vacuum, clean, de-grease, repair and replace internal parts
• Installing new equipment, independently and alongside Smiths Detection’s programs and installations teams and various 
  subcontractors and customer-stakeholders
• Completing field service related documentation and reports
• Completing technical, safety, compliance and other job related trainings, online and in-person
• Maintaining a clean/tidy work station and work environment
• Responding to queries from customers, vendors, subcontractors and internal stakeholders, verbally and in writing, in a 
  timely and professional manner, independently
• Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT 
  software tracking system
• Joining regular internal team meetings and safety briefings
• Ensuring that tools and testing equipment is maintained and calibrated
• Analysing field service data trends and recommending process and equipment improvements
• Contributing to continuous improvement projects and initiatives 
• Providing training and support to new joiners and junior-level field service team members
• Leading safe-work practices and ensuring the safety of junior-level field service team members
• Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
• Other duties as required

Liberty has an exciting opportunity for a Gas Engineer to join our team based in Crawley, providing a comprehensive gas service to domestic. You will be working on a full-time permanent basis, working 40 hours per week and in return, you will receive a competitive salary of basic £41,721, rising to £43,807 Plus On Target Earnings (OTE) Company Van & Fuel Card Plus Excellent Benefits!

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

Responsibilities of the Gas Engineer will include:


Undertake the servicing, repairing & maintenance of Domestic heating systems
Complete works in accordance with specification and gas safe regulations
Completion of all relevant paperwork
Ensure customer satisfaction and safety
Participate in out of hour's works, including overtime and call out
Work to operational procedures, safe working practices and H&S procedures
Reporting of all accidents, near miss events or potential hazards
Undertake all other maintenance works within remit
Work flexibly with a diverse range of customers


What we are looking for in our ideal Gas Engineer:

Recognised formal training attaining the relevant craft qualification, NVQ Level 2/3
or equivalent
ACS Qualifications CCN1, HTR1, CKR1, CENWAT
UNVENTED qualifications are desirable but not essential
Understanding of gas legislation
Full driving license
Understanding of Health and Safety and working to best practice
Ability to manage own time and workload
Experience of working with the public, demonstrating excellent customer service

Flexibility

We offer a range of benefits for a rewarding career including though not limited to:


Pension scheme
23 days Annual Leave, plus Bank Holidays
Cycle to Work scheme
Liberty Sense Awards – employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher
YuLife, includes:
Life Insurance/Death in service benefit – 2x annual salary value
Smart Health (including round the clock access to 24/7 UK-based GPs)
Best Doctors to provide a second opinion on complex cases or diagnosis
Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
Online Health Check
Nutrition consultations
Online fitness program
YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
Free will writing
Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards.
Exclusive membership and wellbeing product discounts
Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:
Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans
Discounted gym membership
Savings on cinema tickets, travel, holidays & retail


In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required.

Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement.

Please note, only candidates who have the right to work in the UK will be considered for this vacancy.

As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Gas Engineer, click “apply” below – we want to hear from you!

Closing date for applications is the 20th December 2024 (we do however reserve the right to close this vacancy earlier depending on number of applications received).

The Role: The focus for this role would be on installation, commissioning and calibrating XRF (X-ray fluorescence) machines across various sites in Western Australia. Preventative maintenance work and responding to breakdown calls is a big part of the role, due to the time critical nature of the sorts of work the machines are utilised for. This role therefore involves extensive travel, and some on-call/weekend work would take place (with additional remuneration based on days away). However, they try hard to ensure most sits in the workweek, which offers a different lifestyle than typical travel intensive FIFO. The Ideal Candidate: Due to the nature of the work, a strong experience in fault finding down to a component level is necessary. The following are not strictly necessary but would be advantageous:

Prior field service experience
WA Radiation Safety Licence
XRF, XRD or neutron analysis experience

This ... Click here to view more detail / apply for Customer Support Engineer

As a Field Service Engineer, this individual must be team oriented and flexible, and actively seek to share information and assist their peers. Possesses excellent communication skills, both oral and written. 
Demonstrates strong repair troubleshooting methodology and maintains at least an intermediate technical level of products range knowledge. Ability to read and follow electrical/mechanical schematics to assist in isolating fault to root cause component/assembly. Cross trained on installation of main relevant products in the 
company’s product portfolio. The main role is to be involved in special projects, some of high profile/value/complexity, and/or in direct support of applicable project lead, as assigned. Has a sound knowledge of business PC applications (MS Word, Excel & Power Point) and able to effectively use them to provide clear, concise information summaries as needed. 

Installs (deploys) and performs commissioning for equipment at customer sites across North and South Asia region. Maintains Service Management System and Teams platform to properly initiate, organize and maintain all installation related files until work is completed with the strong focus on scope delivery withing the agreed deadlines. Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work. 

Responsibilities -

• The role will require a significant amount of travel both domestic and international including some countries considered as High-Risk (for example PNG or Thailand)
• Responsible for meeting daily service needs with regards to installation activities and driving customer satisfaction
• Installs equipment in the field; provides customer familiarization training as required
• As required, plays the role of technical lead on the project working closely with the Program Manager and the rest of the installation team as applicable
• Documents all installation work and submits paperwork in a timely manner
• Responsible for reporting product quality issues/concerns identified during the installation activities
• Participates in Service sales opportunities and assists with promoting and implementing revenue programs
• Ensures that relevant tools and test equipment are properly maintained and calibrated
• Assesses product/equipment performance based on field support data; recommends modifications or improvements where applicable
• Seeks to provide technical support to customers and other service professionals as required
• Possesses a solid level of technical knowledge on the main company’s products in the region
• Establishes and maintains a close relationship with senior level Field Service Engineers and Product Specialists in order to support the needs of the customer and remain aware of current technical trends
• Exercises every available measure to control and minimize costs
• Complies with and ensures Service Department compliance with Company health, safety and environmental policies
• Other duties as required

 Who are we?
Techforce Personnel are a proud partner of PeopleIN ? Australia?s largest ASX-listed workforce management and staffing company with 25 brands across Australia partnering with over 3,500 clients. Our specialist business harnesses the extraordinary impact of talented people across Mining and Resources, Shutdowns, Facilities Maintenance, Hospitality and Catering, Healthcare, Industrial Services, Civil Construction, Residential/Commercial Construction, and the Oil and Gas Industries, to name a few.
An exciting opportunity awaits within the world's leading water technology company. our new client is seeking the skills of a new Service Technician to join our friendly, inclusive, and highly inspirational Service Delivery team based in Perth 
The Role 

Disassemble, inspect, troubleshoot, repair, and replace parts, reassemble pumps, pump systems, and accessories in the Workshop and in-field.
Upkeep of the workshop and general area.
Commissioning and assessment of variable speed drives and motor interfacing, control, and monitoring
... Click here to view more detail / apply for Field Service Engineer ( Mechanical)

Recruiters to Populate

About the role


Reporting to the IT Operations Manager, you will ensure the delivery of a positive customer experience through the provision of timely and quality onsite Level 1 and Level 2 IT support, based on IT Service Management best practices and by following operational procedures and service level agreement timelines. You will focus on the delivery of onsite service and IT infrastructure support for InfraBuilds customers.
The role will present you with the opportunities to:

Respond to all incidents and problems escalated from the IT Service Desk
Provide onsite service and Level 1 and Level 2 IT support for customers
Log all incidents via the ITSM ticketing tool and follows due process through to final resolution
Ensure level of service is maintained








... Click here to view more detail / apply for Senior IT Support Engineer

• Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) in Japan, but also tasks in other geographical regions may occur· 
• Give support (incl. Remote support) to clients in terms of technical issues and sorter performance· 
• Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention· 
• Takes care of a timely reporting of activities, costs and other reporting ·  
• Prepare and review onsite service visits and help for service sales offers ·  
• Give support to Sales and Project Management 
• Training of customer maintenance and service personnel on site as well as TSS Service Engineers· 
• Providing on call technical phone support and field response to equipment and customer issues · 

HVAC Service Engineer
£42,500-£45,000
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500-£45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Description:

We are seeking a highly skilled and motivated ICT Support Engineer to join our dynamic IT team. As an ICT Support Engineer, you will play a key role in providing technical support and troubleshooting assistance to our internal staff and customers. The ideal candidate should have a minimum of 2 years of relevant experience in ICT support and hold a bachelor's degree or equivalent qualification in a related field.

Responsibilities:
• Provide technical support and troubleshooting assistance to internal staff and customers regarding ICT systems, hardware, and software.
• Diagnose and resolve hardware, software, and network-related issues in a timely manner.
• Install, configure, and maintain ICT equipment, including computers, printers, servers, and networking devices.
• Collaborate with cross-functional teams to implement and maintain ICT infrastructure, systems, and services.
• Document and update technical procedures, guidelines, and knowledge base articles.
• Assist in the development and execution of IT projects and initiatives.
• Ensure compliance with IT security policies and procedures.
• Stay up-to-date with emerging technologies and industry trends.

Requirements:
• Bachelor's degree or equivalent qualification in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in ICT support or a similar role.
• Strong knowledge of computer hardware, software, and networking concepts.
• Proficient in troubleshooting and resolving technical issues.
• Familiarity with Windows and Mac operating systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving and analytical skills.


Permanent Residents (PR), Australian / Citizens are eligible to apply Job Type: Full-time Salary: $80,000 to $120,000 per year + Super. Job Types: Full-time, Permanent

1st Line Service Desk Engineer
IT Managed Services
On Site - Leeds
To £27.000 + Excellent Benefits

My client is a successful IT Managed Service Provider experiencing rapid growth.

They are currently looking to recruit an experienced Line Service Desk Engineer (1st/2nd Line) looking for a long-term career opportunity.

Responsible for handling 1st/2nd line tickets, this is not the usual run of the mill role, offering a genuinely varied, interesting challenge.

Experience Required

A "customer first" mentality and a genuine passion for IT.
Experience gained in a 1st line IT support role, ideally with an MSP background.
Knowledge of M365 (ideally with exposure to InTune) Azure, AD, Windows Server, Basic Networking, Virtualisation (Hyper-V etc), Backup (Veeam).

What 's on offer:

Pension Scheme (additional employer contribution)
25 days holiday + your Birthday off!
Death in Service benefit.
Sickness Income Protection.
Free parking
Funded training & accreditations
Great culture including regular social events.

If you would be interested in hearing more about this role then please apply ASAP!