Total 877 corporate legal executive job vacancies in Customer Service category in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

Job Description

• Receiving customer expected order or confirms Purchase Order (PO) via email or downloads from customer system.

• Follow up short lead time or urgent part and get confirmation from Production Planner for delivery date and reply to customer.

• Upload the expected order or confirm purchase order in system MERP.

• Issue job sheet to Production Planner

• Prepare DOIL (Daily Outgoing Item List) and pass to Warehouse Department.

• Follow to customer PO due date or JIT (Just In Time).

• To follow up goods are on time delivery any outstanding parts check with the Production Planner.

• To issue customer on service rendered Customer Service Assessment Form.

• Receive new/amendment artwork data/film/sample proofing/drawing from customer/marketing.

• Received Product Development Information Sheet (PDIS) from marketing and pass to CTP.

• After CTP received master card approval from customer or confirm product detail to fill in PDIS, will pass to CS

• CS will update PDIS system to TSMRS for job sheet issuing

• Update quotation pricing in system.

• To follow up customer requested sample submission date on time.

• To carry out any other duties and ad-hoc assignments, as ad when required

Requirements

• Proven customer support experience or experience as a Client Service Representative

• Strong phone contact handling skills and active listening

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• High school diploma

• If does not have any experience, also will be considered because training will be provided

Perks & Benefits

• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities

職位描述

• 透過電子郵件或從客戶系統下載接收客戶預期訂單或確認採購訂單(PO)。

• 跟進較短的交貨時間或緊急零件，並從生產計劃員處獲得交貨日期的確認並回覆客戶。

• 在系統MERP 中上傳預期訂單或確認採購訂單。

• 向生產計劃員發布作業單

• 準備DOIL（每日出貨清單）並傳遞給倉庫部門。

• 遵守顧客採購訂單到期日或JIT（準時制）。

• 為了跟進貨物是否按時交付，請與生產計劃者檢查任何未完成的零件。

• 向客戶發出所提供服務的客戶服務評估表。

• 從客戶/行銷部門接收新的/修改過的藝術品資料/膠卷/樣品打樣/圖面。

• 收到來自行銷部門的產品開發資訊表(PDIS) 並傳遞給CTP。

• CTP收到客戶的主卡批准或確認產品詳細資料填寫PDIS後，將傳遞給CS

• CS 將會將 PDIS 系統更新為 TSMRS，以發佈作業單

• 更新系統中的報價。

• 按時跟進客戶要求的樣品提交日期。

• 在需要時執行任何其他職責和臨時任務

要求

• 成熟的客戶支援經驗或作為客戶服務代表的經驗

• 強大的電話聯繫處理能力和積極傾聽

• 熟悉CRM系統與實踐

• 顧客導向和適應/回應不同類型角色的能力

• 優秀的溝通和表達能力

• 能夠同時處理多項任務、決定優先順序並有效管理時間

• 高中文憑

• 如果沒有任何經驗，也將被考慮，因為將提供培訓

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 事假
• 個人發展機會

Amazon Web Services (AWS) is seeking a Deal Legal Negotiator for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as customers' key cloud technology provider.

As a Deal Legal Negotiator, you will analyze and develop deal terms, review and simplify complex scenarios, and craft elegant deal solutions. You will work with customers and internal stakeholders to define and communicate streamlined deal workflows, build consensus, and close commercial transactions. In this customer facing role, you will focus on AWS Private Pricing Agreements (PPAs) to formulate and close PPA’s, navigate the AWS approval process, coordinate critical phases of simultaneous and multiple deal cycles, and ensure consensus with all relevant stakeholders.

You will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.

Key job responsibilities
• Engage directly with the customer on commercial and contractual terms.
• Close commercial transactions: brief senior management and coordinate internal and customer stakeholders.
• Facilitate alignment and effective AWS communication. Inspire and influence internal stakeholders, experts, and other indirect resources to remove obstacles, resolve conflict for productive engagements.
• Execute deal and competitive structures: maximize the value of opportunities consistent with AWS objectives and requirements.
• Advise and provide thought leadership on the execution of competitive commercial, channel, and partner deal opportunities.
• Provide expertise on deal structuring and advise key stakeholders on the impact of deal terms: provide creative solutions to the customer, the AWS sales field, and leadership.

Salary:

$2980 > Degree

$2390 > Diploma

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year (for good performers would be recommended for other positions internally after end of contract)

Job Responsibilities:

• Provide administrative support on court-related matters
• Compile and submit reports to the Court and Panel of Advisors ahead of court proceedings.
• Ensure court duty officers file their minutes from court proceedings.
• Follow up with case officers and supervisors on the outcome of family conferences and contested court proceedings.
• Facilitate tracking and data collection of court cases to enable the extraction of actionable insights.
• Maintain an up-to-date and well-organised knowledge base
• Regularly update the knowledge base with new information from emails and briefings, remove outdated materials and organise content for easy access and retrieval.
• Provide administrative support for the development and review of quality procedures and standard operating procedures.
• Update staff on new content and remind them of important materials.

Perform any additional related duties assigned by the supervisor.

Job Requirements:

• Possess a diploma or degree in any field.
• Capable of working both independently and as part of a team.
• Detail-oriented with prior experience in managing data using programs such as Microsoft Word and Excel, as well as performing administrative tasks.
• Effective communication skills when engaging with both internal and external stakeholders.

Demonstrates a positive working attitude.

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

https://go.persolkelly.com/home

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Job Details:

• Working days: Mon - Fri (office hours)
• Work location: Clarke Quay / Novena (work in office)
• Salary: $3,000 per month
• Contract duration: till Dec 2025 (Renewable depending on performance and project)
• Able to start work immediately or within 1 month notice period

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

THE ROLE

Close interaction and cooperation with the sales team and customers on order processing

Manage sales orders’ processes and update customer on the order status on regular basis

Place TAS POS to suppliers to ensure shipment reach customers on time

Coordinate with supply chain / logistic team to keep customers’ update for any delays / issues for the shipment

Being the key contact and interface to both internal and external customers, ensuring the satisfaction of having their requirements fulfilled

Maintain customer profile Master Data

Manage Sales order pricing and intercompany prices

Transfer price tool processing

Monitor shipments, handle and ensure shipping documents are accurately prepared and received on time by customers

Prepare documents for DA, DP and LC orders

Ensure timely customer’s payment and delivery terms in accordance to Finance pre-requisites

Act as QNS coordinator and ensure complaint is entered into system for resolution

Provide product information (SDS/TDS/PDS/HS codes) to customers on time

REQUIREMENTS

Diploma or Degree with 5+ years of experience in Chemical / Petrochemical / Refinery / Fertilizer industries industry is preferred

Proficient with MS Office and SAP SD and MM Module

In depth knowledge on Triangular Sales, DIB and Export-Import rules

Familiar with shipping terms, Incoterms, bank payment terms and Letter of Credit processing

Experience working with 3rd party invoicing processes and intercompany pricing

Strong problem solving and negotiation skills

Quick learner with good attitude, high adaptability and able to multi-task

Independent self-starter and possess a service-oriented approach

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you. Join HipVan's operations and customer happiness team to help us improve and exceed our customers' expectations when they shop with us! In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Job Description

- Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat
- Monitoring and maintaining the highest standard of customer services across all platforms
- Going the extra mile to ensure customers’ needs and expectation are met
- Actively involved in refining customer experience through customer feedbacks and observing daily operations
- Ensuring high levels of customer satisfaction by delivering excellent service.
- Proactive and initiative to constantly improve internal processes
- Work closely with cross functional team members (merchandising, operations)

Requirements

- Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry
- Cheerful and friendly disposition when communicating with customers
- Strong sense of dedication to our customers’ happiness
- Process-oriented and good attention for detail
- Accountable and responsible team-player
- Able to work independently and also as a team
- Past experience in either operations or customer service will be a plus
- Highly organized and motivated, a team player and fast learner

Kindly send resume to jobs@hipvan.com, only shortlisted candidates will be contacted.

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

The Customer Engagement Executive is a non-sales role responsible for post-sales client management.

• Fulfil the appropriate advertising requirements for external and internal clients either via online media or magazines fulfilments.
• Report to Project Manager to fulfil the advertising requirements.
• Support operations by posting up of job advertisements and other online media entitlements, example banners, course postings, course programs.
• Meet deadlines and targets.
• Responsible for the monthly process deliverables and performance standards.
• Assist sales in operations and part of account/project management.

Role Accountabilities:

Clearly detail the objectives and outcomes required of the role.

• Make sure that all fulfillment work is uploaded accurately and on time.
• Meet deadlines and targets.
• Make sure reports are extracted and send out on time, with accuracy.
• Liaising with clients (internal and external) are met with professionalism.

Qualification Requirement (Technical & Experience)

• Preferably prior working experience.
• Possess a strong interest in internet/software industry.
• Responsible individual who is diplomatic and possess strong communication skills.
• Self-starter, fast learner and analytical with a “can-do” attitude

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Benefits Summary:

• Up $3100 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Attend to customers' enquiries via phone, email and other sources
• Provide information for planner and follow up with customers
• Coordination with ship operators and relevant parties for schedule
• Provide reports monthly to management for review
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6593839640

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH

Registration No: R1658602

EA License No: 20C0278

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institute.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor's Degree in any discipline, ideally from an established local Singapore university
• Advantageous to possess relevant internship experience, however, no full-time work experience is necessary
• Good communication skills and comfortable with stakeholder management
• Ability to multi-task, and comfortable handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• Advantageous to possess business acumen, customer focus and financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems