Total 25 job vacancies by Veterans Health Administration

Major Duties and Responsibilities include, but are not limited to the following:

• Provides assistance to team members in performing duties associated with the day-to-day operation of the specialty program.
• Managing all incoming and outgoing correspondence, obtaining background information, formulating responses to routine and non-technical inquiries, and routing correspondence of a technical nature to appropriate staff members.
• Manages correspondence and assigns documents for response in a timely, complete and professional manner where due dates are required.
• Answers telephones, greets patients, takes messages, and notifies patients of appointments.
• Arranges, prepares and attends department staff meetings. Takes minutes and prepares them for distribution.
• Handles requests for information and resolves or assists in resolving a variety of complaints made by patients and/or their families.
• Collects necessary data, prepares national reports and submits required documents.
• Serves as onsite ADPAC for entering and tracking non-equipment IT service requests.
• Serves as one of several timecard keepers.
• Other duties as assigned

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHAVISN04HREDRP@VA.GOV, the EDRP Coordinator for questions/assistance

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Primary Care Staff Physician (PACT Provider)

• Recommended to cover 1 panel of patients (panels may be shared for part-time providers)
• Physician may be asked to work at more than one PVAMC site (i.e., combination of the PVAMC and the CBOCs)
• Physician may be required to work extended hours or on a weekend if the clinic is open during these non-administrative hours

• Reviews information from outside providers
• Conducts history and physical exam
• Assesses patient's clinical condition
• Formulates treatment plans
• Completes provider-specific clinical reminders
• Reviews test and procedure results
• Completes patient referrals in CPRS
• Manages patient's medication (including medicine reconciliation)
• Gives medical and lifestyle advice and counseling

• Completes view alerts
• Follows-up on patient-related information (test and procedure results, consults and medications)
• Calls patients and family on the telephone
• Sends and receives secure messages from patients
• Discusses cases with consultants and with PACT team
• Reviews and acts on non-VA medical records
• Completes forms/paperwork
• The provider participates in all PACT team meetings and other team activities
• Collaborates with NP and PA providers and directs care for the panel.

• Supervises and trains medical students, residents and other learners
• Conducts clinical research studies
• Involvement in quality management and patient safety involving primary care
• Data analysis related to primary care clinical operations

The APN is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients at the University Drive location in Pittsburgh Pennsylvania within the Surgical Clinic Service Line and specifically the ENT/Otolaryngology surgical specialty.

Major duties and responsibilities of the position include but are not limited to the following:

- Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
- Develops and implements an individualized plan to achieve optimal population health and disease management.
- Demonstrates leadership and works collaboratively with the interdisciplinary team.
- Orders and interprets labs, tests, and diagnostic studies.
- Prescribes pharmacologic and non-pharmacologic interventions.
- Initiates referrals and consults to specialty services.
- Provides education to patients and their families.
- Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
- Assists with the scheduling surgical patient and maintaining the ENT surgery calendar.
- Assists with the completion and management of e-consults.
- Provides assistance with the management of Secure Messages, patient phone calls, and triaging of consults.
- Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.
- Acts as a resource to nursing staff and providers regarding specialty, providing education to other disciples as needed.
- Actively participates in committees and task forces as needed to improve unit, facility and VISN outcomes.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Preferred Qualifications/Experience:
- Two years of experience working as an advanced practice nurse practitioner
- ENT/Otolaryngology experience preferred
- Experience working with the surgical patient preferred
- Outpatient experience preferred.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday- Friday 7:30am- 4:00pm.
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Major duties and responsibilities include (but are not limited to):

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval, making rounds on the patient wards, meeting ward personnel and taking corrective action for any problems that might arise on the floors pertaining to food service. Receives and inspect deliveries. Requisitions all supplies needed for the different areas in Food Service.
• Responsible for efficient overall sanitation throughout Nutrition and Food Service. Conducts menu conferences, completes schedules assignments, cold prep sheets, record temperatures and completes tray assembly area report. Will also be responsible for monitoring and assuring that the proper procedures are carried out in the Diet Communication Center.
• Prepares performance ratings/competencies for all employees under his or her direct supervision. Closely supervises work performance of employees under his/her supervision and discusses work performance and problems with them. Checks employees on and off duty. Monitors tardiness and attendance of employees under his/her supervision and provides guidance to the employees. Makes necessary adjustments in assignments to make sure work is completed.
• Works under the immediate supervision of the Cook Supervisor/Team Captain and is accountable for the quantity and quality of the work done. Carries out the responsibilities of the position within general instructions, standard procedures and established policies such as VA and hospital regulations, quality assurance monitors, procedure manuals, diet manuals, training guides, menus, etc.
• Embodies the concepts of Customer Service and emphasizes it's importance with employees in the performance of one's duties. Develops and fosters the climate for positive interactive relationships and demonstrates support for quality service to patients and among Services. Assures overall Medical Center effectiveness through continued coordination of policies and procedures within the Medical Center. Follows appropriate communication channels, which promote timely transmission of information, both horizontally and vertically.
• Operates an effective working unit by assuring that subordinates complete the tasks to which they are assigned. Explains work requirements so that all food supply items required are available for meeting the meal service schedule. Knowledgeable of the responsibilities and performance requirements of Food Service Workers WG-2 through WG-4 and WL-4.
• Uses work outlines to direct employees in making preparations for meal service. In emergency situations, establishes priorities in the daily operation, this requires using employees available which may be less than originally scheduled and starting and completing all operations in the allotted time.
• Defines the standards of quality and quantity to be met; instructs subordinates on difficult work operations; reviews work while in progress or on completion to insure the correct portion sizes, serving dishes, etc., have been used.
• Changes work plans, work assignments and methods as necessary to reduce or control costs and to accomplish the work of the unit as effectively as possible in both usual and emergency situations.
• Serves as a member of the in-service training team by providing individual and/or group instruction for employees in the correct care and maintenance of food service equipment. Also provides instruction in correct sanitation and cleaning procedures, such as how to mop a floor, how to clean stainless steel, etc. Knowledgeable on the correct foods to be served on modified diets and provides guidance and assistance for lower grade employees in making decision when assembling patients trays.
• Maintains inventory of food service supplies and equipment.
• Responsible for conducting all quality assurance monitors and sanitation reviews in accordance with established procedures.

The MSA Supervisory at this level plan and direct MSA programs at medical center. They have full responsibility for supervising at least one subordinate MSA team leader, supervisor, or equivalent administrative patient support staff.

The duties of a Supervisory Medical Support Assistant includes but are not limited to:

• Responsible for maintaining and reviewing and protocols related to scheduling and clinic operations.
• Assigning and evaluating the work of subordinate staff.
• Resolving complex problems to ensure patient services are met.
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations.
• Identifying educational or training needs.
• Making final decisions on selections; evaluating performance, and taking disciplinary action when necessary.
• Full administrative and professional responsibility for planning and directing the subordinate lead, supervisor, and MSA's activities.
• Extracting and analyzing data to provide reports to senior management in support of tracking measures.
• Performs other duties as assigned.

The responsibilities of the Registered Nurse (RN) include but not limited to the following:

The Registered Nurse (RN) is responsible for providing competent, evidence-based care to patients with oversight of licensed vocational nurses/nursing assistants as appropriate to the setting. The nurse will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and enhance outcomes utilization. This nurse integrates knowledge, skills, abilities, and judgement and is self-directed in goal setting for managing complex situations. Validates understanding of the rationale for care processes and decisions. Questions clinical practices for the purpose of providing evidence based care. The nurse will demonstrate the ability to cope with and manage competing priorities. The nurse demonstrates competence in practice and decision making, deliberate planning, and critical thinking skills.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Night with rotations
Compressed/Flexible: Not Available
Telework: Not Authorized
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• Supervises customer service and other MSA duties assigned for the proper and timely treatment of patients, timely and accurate completion of reports and associated administrative tasks and assure appointment schedules are maintained by MSA staff for one or more clinics.
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• Assures MSA staff explains the VA's mandate to collect insurance information to veterans, their families, and other eligible patients.
• Assures positive front-line contact with patients and staff by setting the tone for perception concerning quality of healthcare services at the VA.
• When records are received, the incumbent will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by ensuring that MSA staff comply with facility scanning policies.
• Incumbent must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Supervisory MSA is able to independently manage position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.

Major duties include but are not limited to:

The incumbent reminds the Chief or designee of appointments and assembles background information and related materials needed to appropriately attend meetings/conferences. The incumbent schedules and prepares material for educational conferences, staff and Medical Center meetings attended by the Chief and Social Worker Supervisors, and other in- service training sessions provided for the department's staff. The incumbent organizes schedules (daily, monthly, annually) for Social Work providers, incorporating various clinics, patient visits, meeting attendance, educational activities, scheduled leave, etc., and distributes individual schedules on a daily basis or at intervals requested by providers. The incumbent receives telephone calls and greets visitors, referring urgent matters for immediate attention. Screens calls to determine the nature and purpose of the call and refers callers to appropriate staff and/or handles the calls independently. Incumbent independently responds to requests for information such as status of clinic appointments, availability of treatment resources, provider contact information for specialty treatment, and correspondence from other Medical Centers, service representatives and Veterans; forms and data required for response to requests for release of information; eligibility requirements, etc. Incumbent maintains a positive attitude, professionalism, and composure during difficult, busy, and challenging times or when faced with changing demands, priorities, and obstacles. Consistently responds to Veterans and their families, visitors, co- workers, and staff requests for assistance in a courteous and cooperative manner.

Work Schedule: 8:00am - 4:30pm, Monday - Friday
Position Description/PD#: Program Support Assistant/PD022460
Permanent Change of Station (PCS): Not authorized

Duties include but are not limited to:

• Delivers fundamental knowledge-based care to assigned clients while developing technical skills.
• Assesses, plans, implements, and evaluates care based on age-specific components.
• Provides case management, assessment, triage, Veteran education, resource coordination, medication and treatment coordination, and care planning.
• Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Administers medications and procedures per established policies and guidelines.
• Influences care outcomes by collaborating with members of the interdisciplinary team.
• Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.
• Demonstrates core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.
• Provides direct Veteran care and care coordination, as it pertains, to Veterans and their care within the HBPC Program.
• Assists in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization.
• Evaluates outpatient outcomes of evidence-based decisions and practice changes for HBPC individuals, groups, and populations.

The Assistant Chief of Health Administration Service (HAS) serves fully in delegated authority of the HAS Chief; attends meetings as assigned and acts for the HAS Chief at such meetings. In the absence of the HAS Chief, the incumbent acts with full authority to manage and makes decisions pertinent to the entire HAS. The incumbent serves as the Assistant Chief, HAS. In this role, provides full assistance in the administrative and technical responsibility for the planning, organizing, directing, and managing wide variety of technical, administrative, management functions and processes for the HAS. This broad and diverse management program includes which includes AOD's, Advanced Medical Support Assistants, Health Information Management, Patient Registration, and Veterans Transportation Service.

Major duties include, but is not limited to:

• Supports the Chief HAS in developing a comprehensive health information management quality management program that assures the quality and accuracy of health information and assures compliance with official standards.
• Sets priorities and scheduling of regular Health Administrative Program audits.
• Analyzes inter-related issues of effectiveness, efficiency, and productivity of substantive mission-oriented programs within the HAS.
• Provides assistance to the Chief HAS in developing both long and short-range policies and plans for the organization by coordinating the medical administration needs of the medical center.
• Assists in the development of HAS goals, and objectives for the long-range implementation and administration of the HAS programs and develops criteria and performance measures for evaluating the effectiveness of the HAS.
• Responsible for assisting the HAS Chief in developing, implementing, and monitoring LVAMC programs that manage the use of medical services so that Veterans receive appropriate care in a cost-effective manner in an appropriate setting.
• Responsible for developing activities designed to maintain or improve the quality of service and healthcare delivered, meet budget projections for medical services, achieve Veteran satisfaction and respond to regulatory requirements.
• Prioritizes work assignments, manages workflow, and determines methods and procedures used by section personnel.
• Applies laws relating to the determination of eligibility for hospitalization and related services and benefits, including financial assessments as required.
• Provides for the processing of admissions, discharges, outpatient visits, patient transfers, billing, collection, beneficiary travel, death details, benefits and other miscellaneous services.
• Develops guidelines for data compatibility, consistency, and monitoring for compliance to improve the quality of clinical, financial and administrative data.
• Performs the administrative and human resource management functions relative to the staff supervised.
• Provides guidance and oversight of established guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system and executive career field performance management system.
• Observes manager's performance and conducts program performance critiques, periodically evaluates employee work performance.
• Provides advice and counsel to workers related to work and administrative matters and effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves/disapproves leave requests and assures that subordinates are trained and fully comply with the provisions of the facility safety regulations.
• Resolves informal and formal complaints and grievances recommending personnel actions as necessary.
• Deals effectively with employees and union representatives on employee suggestions, complaints, grievances, and other matters in the daily administration of labor-management agreements.
• Performs other duties as assigned.

Duties of the Program Support Assistant include but are not limited to the following:

• Provides administrative and technical assistance to the day-to-day operations, program planning, and completes special projects as assigned.
• Responsible for independently recognizing and resolving administrative issues on an ongoing basis and is the initial point of contact for all clerical and administrative responsibilities of all Q&PS programs.
• Independently identifies, restructures, and recommends ways of eliminating, combining, simplifying, or improving administrative and clerical office procedures and processes with attention to solutions that reduce waste using various technology and software applications.
• Prepares, composes, or reviews correspondence on behalf of Q&PS.
• Responsible for timekeeping, key inventory, PIV sponsoring, maintaining office automation systems, specialized technologic and software applications, and providing technical and procedural support of program administration for Q&PS.
• Serves as the ADPAC assisting staff in obtaining computer access necessary for menu/security keys.
• Coordinates all travel and education development fund requests for assigned Q&PS program areas.
• Assists with the onboarding of new Q&PS staff, including the procurement of equipment, submitting access requests, scheduling orientation meetings, and training on administrative policies.
• Develops and maintains effective office systems, procedures and communications and makes necessary changes to ensure optimal efficiency and accuracy.

The Intermediate Care Technician (ICT) performs ongoing patient care duties in the Emergency Department.

Duties for this position include, however, not limited to the following:

• The incumbent assists in behavioral/psychiatric situations in an emergency setting.
• Assists LIPs with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Initiates cardiopulmonary resuscitation (BLS), use of automatic external defibrillator, and assists with airway management using bag-valve-mask (BVM), oral airway or nasal airway.
• Responds to medical emergencies as a part of the Rapid Response Team (RRT), Code Blue team, or medical transport team.
• Observes patient status and keeps LIP and/or RN informed of any change in condition.
• Incumbent recognizes lethal rhythms/arrhythmias (i.e. ventricular fibrillation and asystole) and immediately notifies appropriate staff.
• Cardiovascular monitoring: provides support, relief, and coverage as needed to central station telemetry, and performs measurements of PR, QRS, QT, RR, and QTC intervals, interprets rhythm, and prints rhythm strip.
• Performs Vital Signs and Point of Care Testing.
• Equipment and surgical instrumentation set up.
• Performs observation-based screening and collection of patient information in collaboration with the LIP and/or RN.
• Operates specialized medical equipment and assists with patient exams and screenings.
• Specimen Collection.
• Patient Transport with or without cardiac monitor.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

The Service Chief is responsible for designing the mission and vision of the Service, developing the scope of practice and/or privileging packets for all social workers, designing a Social Work service Plan of Care and assuring implementation of quality improvement measures. Incumbent is responsible for developing, planning, clarifying, administering and managing Social Work Services for all areas of the Medical Center. Incumbent will designate service priorities and objectives, ensures the supervision and evaluation of all social work staff and is responsible for supervising and evaluating the performance of the social work supervisors. The Service Chief serves as a liaison to other Services or care-lines, other facilities, VISN offices and VHA Central Office.

Major duties include, but may not be limited to:

• Ensures provision of social work services and /or case management services in a variety of inpatient and outpatient program areas and clinics.
• Collaborates with others in negotiating deciding upon and/or coordinating social work related changes affecting other programs.
• Ensures Social Work Service will participate in the planning, implementation of treatment programs within area of practice.
• Reviews information pertaining to the social work program from a variety of sources and identifies requirements which must be expressed in medical in medical facility written policies and procedures, draft such statements or assigns tasks to subordinates to insure their completion.
• Performs or assigns responsibility and reviews, the results of Social Work Service internal evaluations for program effectiveness..
• Responsible for employee selection, promotions, work planning and organizing, compliant/grievance resolution, dealing with administration of labor management agreements and processing other managerial duties directly or through appropriate delegations.
• Responsible for determining appropriate level of staff qualifications and expertise necessary to assure accomplishment of Social Work Service Programs.
• Exercise both administrative and professional accountability and responsibility for all social workers who are in the Social Work GS-0185 series.
• Determines personnel, equipment, space, supply needs upon program goals.
• Provides direct patient care services
• Performs other duties as directed.

The duties of the Program Support Clerk include but are not limited to the following:

• Receives and screens visitors and telephone calls.
• Provides information within standard office procedure, generally pertaining to any of the duty areas herein described, and within caller's "need to know".
• Receives and reviews incoming correspondence.
• Incumbent personally responds to routine and nontechnical requests for information such as status of reports, suspense dates for matters requiring compliance, and similar information readily available from the files.
• Reviews documents prepared for signature of or requiring coordination by management for appropriate tone.
• Returns inadequate communications to originator for correction when not in conformance with known policies, or when correspondence regulations have not been followed.
• Uses various functions of several types of office automation systems such as word processing, databases, and graphic software.
• Uses electronic mail to transmit and receive messages.
• Responsible for proper spelling, grammar, format, and arrangement of materials.
• Reads and processes incoming correspondence and material.
• Compiles information for and prepares a variety of recurring and one-of-a-kind detailed reports and documents using a variety of computer software.
• Assists supervisor and subordinates in the procedural aspects of expediting the work of the office by explaining reporting requirements, arranging for submission of data to be assembled by incumbent in general reports.
• Utilizes office automation equipment to prepare correspondence, documents and reports.
• Track overtime and comp time.
• Enter tours of duty each pay period.
• Daily postings and clearance of exceptions.
• Performs other related duties as assigned.

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2025 or until all positions are filled. The initial cut-off date for referral of eligible applications will be 30 November 2024, with subsequent cut-off dates every two weeks. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Duties and responsibilities include, but are not limited to:

• The Section Chief is a leadership position that is responsible for all aspects of primary care delivery within the defined section, and supervision of staff. In conjunction with the Associate Chief and Chief of Primary Care, the Section Chief is responsible for:
• Planning, organizing, developing, implementing, controlling and refining comprehensive patient management/clinical support within clinic.
• Provides services, technical counsel, and leadership guidance necessary to section staff. to meet the care and treatment needs of patients within the clinic.
• Should be a forward-thinking physician who embraces primary care delivered via Patient Aligned Care Team (PACT) model.
• Maintaining records of meetings that include reports of conclusions, data recommendations, responsible person, actions taken, and an evaluation of effectiveness of actions taken as appropriate.
• Developing policies and procedures to assure effective management, ethics, safety, communication, and quality within the section and between Primary Care and other services as appropriate.
• Review at least annually privilege templates for each service and make recommendation to the Chief or Associate Chief as needed for modifications.
• Provides a full range of services including assessment and using the most appropriate techniques in providing quality care in their subspecialty.
• Perform appropriate evaluations, diagnosis and treatment of patients.
• Provide a full range of therapeutic interventions in units/programs in the Hampton VA Medical Center to which they are assigned and has clinical privileges to practice including diagnostic assessment, medication evaluation and management.
• Participates effectively in team meetings and treatment planning conferences and collaborates with multidisciplinary team members in a manner that enhances coordination of comprehensive patient care.