Total 6 job vacancies by Search Consultancy LTD

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Role: Customer Service & After-Sales Support Representative
Location: Manchester Near the Airport (Free Parking Available)
Hybrid Working: Monday - Friday with up to 2 days remote per week
Salary: £23,200 + annual bonus

Search Manchester are working alongside a market leader within their industry and are looking for a proactive Customer Service & After-Sales Support Representative to join their close-knit team. You'll be the first point of contact and delivering exceptional support across the diverse product range.

Key Responsibilities:

• Provide prompt assistance via telephone and email for customer enquiries and complaints.
• Manage orders for after sales enquiries, ensuring timely deliveries.
• Maintain an up-to-date database of product issues and handling complaints efficiently.
• Provide general administrative support.

What We're Looking For:

• Previous experience in customer service, ideally with complaint handling.
• Ability to manage multiple tasks with accuracy and professionalism.
• Strong written and verbal communication skills.
• Familiarity with business systems (SAP experience is a plus).
• Proficiency in word processing, spreadsheets, and CRM systems.
• Empathy balanced with a results-driven mindset.

Benefits:

• Access to online learning platforms for continuous skill development.
• Employee benefits platform with perks and discounts.
• Pension scheme
• Hybrid work model with up to 2 days remote.
• Employee Assistance Program for personal and professional support.
• Free on site parking.
• Recruitment Process:

So if you're based in Manchester and passionate about enhancing customer satisfaction and thrive in a flexible environment, this is the role for you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Senior Care Assistant - Shetland Island

Pay rate: £20 per hour

Benefits: Accommodation provided and Travel expenses.

My reputable client is looking for a compassionate and dedicated Senior Care Assistant to join our team and help us continue to deliver outstanding service.

Role Overview:

Your main duties will include
- Administer Medication: Ensure residents receive their prescribed medications accurately and timely, adhering to all protocols and safety standards.

- Assist at Meal Times: Support residents during meal times, including feeding assistance and ensuring dietary requirements are met.

- Provide Quality Care: Deliver high standards of personal care, including hygiene, mobility, and emotional support, tailored to individual needs.

- Liaise with Local GP: Coordinate with local general practitioners to manage resident's health care plans and medical appointments, ensuring all health concerns are addressed promptly.

- Record Keeping: Maintain accurate and up-to-date records of care provided, medication administration, and any changes in resident's health or behaviour.

- Team Collaboration: Work closely with other care assistants and health care professionals to create a supportive and effective care environment.

- Commitment: Will to commit to working long term. Contracts can range from 3 to 6 months.

If you are interested in the above role CLICK APPLY NOW. Alternatively, email Samantha on samantha.keiro@search.co.uk or call 0141 272 7704.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

£12.03 per hour, fully home working, ongoing contract with the opportunity to be made permanent after 3 months, weekly pay - inbound calls: customer service, complaint handling and supporting with technical queries.

you must within 45 miles of Perth or Glasgow, dispite this being a fully remote role

Start Date 5th of August

You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up)

Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role.

Standard hours: £12.03 per hour, overtime: £18.05 per hour.

Duties:
- Inbound customer service relating to maintenance queries and emergency calls
- Logging customer notes on the systems
- Taking call out payments over the telephone where required
- Complaint handling where required
- Taking full ownership of a call, ensuring the customer receives the highest levels of customer service

What you'll bring with you:
- Excellent IT skills, you will be required to navigate several systems
- Customer service skills
- Listening skills
- Confidence, you will be required to make customers feel at ease and reassure them that their problem is being dealt with

Essential: wifi and a work station set up at home to be successful in this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Support Worker - Drivers Wanted

We are seeking dedicated and compassionate Support Workers to join our team. As a Support Worker, you will play a crucial role in assisting our clients with their daily needs, promoting independence, and enhancing their quality of life. This role requires you to be a driver, as you will need to travel to various locations to provide support to our clients.

Key Responsibilities:
- Provide personal care and support to clients in their homes or in the community.
- Assist clients with daily activities, including bathing, dressing, and meal preparation.
- Support clients in managing their health and well-being, including medication administration.
- Encourage and assist clients to participate in social and recreational activities.
- Maintain accurate records of care provided and report any changes in clients conditions to the appropriate team members.
- Promote a safe, clean, and supportive environment for clients.

Requirements:
- 6 months UK care experience.
- A genuine passion for helping others and making a positive impact in their lives.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A valid driver's license and access to a reliable vehicle.
- Flexibility to work various shifts, including evenings, weekends, and holidays.

CLICK APPLY NOW or alternatively email Samantha.Keiro@search.co.uk or call 0141 272 7704.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Role: Support Worker
Salary: up to £18ph
Location: Aberdeen City

Search Consultancy is seeking an experienced Support Workers to join Search as agency workers. You can gain experience, have flexibility, competitive rates, holiday money and potential permanent opportunities.

Some of your roles & responsibilities as an agency Support Worker will be:
* Support will vary with either Learning or physical disabilities, Alcohol and addictions, homelessness and mental health
* Depending on the service user- your tasks will change.

Please apply if you have the following:
* 6 months paid Support and care experience
* Skills in communicating with tact and sensitivity
* You have the ability to remain calm under pressure and cope with challenging behaviour.

Perks:

Career progression
Training
Free PVG
Holidays
Flexible rota for weekends off.
Company has been well established for over 25 years.

Please get in touch today to discuss this opportunity further!

If you are interested please contact 0141 272 7704 and ask for Samantha or email samantha.keiro@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.