Total 135 job vacancies by Search Consultancy LTD

Looking for a fresh new start in 2025?
Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team.
Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or enquiries. You will be tasked with building rapport and leaving a positive impression on each and every interaction.
Although this is a customer service position you will be expected to achieve KPI's based on quality and compliance, especially with being in the finance sector, if successful in this role you would tasked with the following:
* Excellent customer service skills and experience
* Liaise with key stakeholders throughout the journey, including solicitors, intermediaries and lenders
* Planning and organising workload effectively to meet client expectations
* Excellent written and verbal communication skills ensuring contact with clients is clear, professional and fully updated on systems
* Achieve daily, weekly, monthly objectives & KPIs as set by your Manager
* Maximise cross sale opportunities across the business
If you have experience within the financial sector then this would be an advantage but failing this we are looking for someone with several years customer service experience within a call centre setting and ideally within a regulated industry.
The salary for this position is £23K-£25K DOE
Monday - Friday between 9am- 7pm (currently working 9am-5.30pm however they may move back to the occasional later shift in the new year).
Interviews will begin week commencing 02/12 and you would need to pass a credit check to be considered for the position.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates!

We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in the Leeds Head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be available and ready to start on the earliest start date which is the 20th January 2024. Hourly rate of pay is £12.91 per hour - you will be paid weekly via Search.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm (which will be on a rotational basis and you will only work 1 in every 3 Saturdays). Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company

To be considered you must have:

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise or Alice at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service
Monday - Sunday 35 hours
£23,500
6 month contract
January start date
Hybrid

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Are you looking for new opportunity in 2025???? If so keep reading as we have a number of positions available with January start dates!!

We have a number of opportunities available with scattered start dates in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in their Leeds office initially for the training period with the option to then work on a Hybrid model after 10 weeks training is completed.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm. Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

My client also offers an attractive holiday allowance of 39.5 days a year! There is scattered starts dates throughout January with the 1st intake for training starting on the 20th January 2025!!

Hourly rate of pay is £12.91ph - you will be paid weekly via Search

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company.

To be considered you must have........

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Representative

Salary: £25,000 - £26,000
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Bingley, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
- Excellent working environment
- Free Parking
- Opportunities for progression
- Additional Training

Expectations of a Customer Service Representative
- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

HVAC Service Engineer
£42,500-£45,000
Crawley

Are you a HVAC Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs, chillers and various other HVAC systems within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £42,500-£45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Mental Health Support Worker

Search Health-care are working with a Nationally Recognised Health-care Provider to source a number of experienced Mental health support workers for a Leeds based mental health service to provide support to vulnerable service users that suffer from mental health disorders.

The Role:
The emphasis of this job will be working on different wards covering male and female wards. You will be supporting individuals with severe mental health difficulties.You will be expected to work flexible shifts.The ideal candidate will have at least 6 months previous experience working as a mental health support worker with previous experience with acute mental health. We are particularly interested to hear from candidates who have previously completed MAPA/PMVA training.You will be expected to work regular weekend shifts.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the mental health sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training

Benefits:

Flexibility to base your work around existing commitments

Competitive hourly rates of pay as well as holiday entitlement
Free DBS check
Free Uniform

If you have the above experience, please contact us asap on 0113 308 8026 to register your details, or send us your CV to If Leah.Stoddart@search.co.uk you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you a Registered Nurse and experienced Manager and experienced nurse with a passion for providing quality care and support to adults and young people with Complex Care needs?

We are in partnership with one of the UK's fastest organically growing healthcare companies to employ an exceptional Registered Care Home Manager to provide leadership to a new service in Huddersfield. This is a full-time role with a salary of up to of 65,000 depending on experience with great additional benefits.

A Key Role in the Organisation

As a Registered Nurse and a Care Home Manager, you will be working within a legislative framework with specific knowledge regarding CQC outcomes, regulations and standards. A key part in the development and growth of the organisation, you should have a great track record of managing services recognised by the CQC as Good or Outstanding to provide stability and the utmost quality standards.

The Next Step-Up for Exceptional Registered Manager

You will hold a minimum NVQ Level 4, Registered Manager Award or equivalent, as well as an active Nursing PIN. Experience managing residential, nursing or hospital services supporting Complex Dementia, Neurodisability, enduring Mental Health, Learning Disabilities and Autism is desirable.


Leading, Supporting, Transforming and Empowering

The Care Home Manager will be responsible for:

• Recruiting, Developing, Leading and Supporting new and existing teams
• Instilling strong values and best practice within the service's senior and wider staff teams
• Ensuring the quality of services are of Good or Outstanding CQC Inspection Framework Standards
• Engaging with residents, relatives, health professionals, local authorities and other community groups to establish a sustainable and caring environment
• Effectively Leading Safeguarding processes
• Establishing policies and procedures to guarantee service user experience- right from initial referral to day to day wellbeing- meets the highest standards.

You'll need to demonstrate how you would effectively liaise with the Executive Management team and help to develop colleagues internally.

Part of a Great Team of Health and Social Care Professionals

This employer is a trusted and established healthcare brand with ambitious plans and offers great career opportunities- and the Care Home Manager role offers a great opportunity to gain experience that will lead to the next step in your care management career.

If you're interested in this unique role in West Yorkshire, please get in touch today. All interviews will be conducted online or on the phone.

Your health and safety are of primary importance to Search Consultancy and the clients we represent.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Representative
Salary: £23,000 - £23,400
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Armley, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies' qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
- Discount on Vehicle Mobile Repairs
- Gym memberships discounts
- Cycle to work scheme
- Hybrid Scheme
- An additional day's holiday if moving house
- An additional day's holiday if getting married
- Dress down Fridays
- Overtime opportunities

Expectations of a Customer Service Representative

- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Search Consultancy are currently recruiting for Support Workers to join our ever expanding Bank Hours team within the Crawley area. We are currently operating a fast track recruitment process with next day interviews available and free DBS checks.

We are recruiting Support Workers on a temporary / ad hoc basis to work in various private healthcare settings, supporting service users with mental health illness's and learning difficulties.

The suitable candidates will:

* Have worked a minimum of 6 months recent experience in a healthcare setting.

* Have a flexible approach towards work.

* Be able to travel via own or public transport in local and surrounding areas to your home.

What we offer:
* Free DBS check (Limited time only)
* Free specialist training programmes.
* 100% Flexible working hours to fit around any lifestyle.
* Experience in a variety of high quality Hospitals and units.
* Competitive rates of pay.

You will need to have a minimum of three months recent UK experience working within a healthcare environment in a similar capacity. Shortlisted applicants will be required to attend an video interview.

All positions are subject to an enhanced DBS check and we require a minimum of two satisfactory employment references. Although shifts are offered on an ad hoc basis, work is constantly ongoing. (AGY)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
£45,000
Crawley

Are you an Air Conditioning Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs and chillers within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Support Worker

Search Health-care are working with a Nationally Recognised Health-care Provider to source a number of experienced support workers Supported Living services to provide support to vulnerable service users that need supporting in their daily life to life routine.

The Role:
The emphasis of this job will be working on You will be supporting individuals with severe mental health difficulties / learning disabiltiies/ You will be expected to work flexible shifts.The ideal candidate will have at least 6 months previous experience working as support worker with previous experience with mental health / learning difficulties. We are particularly interested to hear from candidates who have previously completed MAPA/PMVA training. You will be expected to work regular weekend shifts.

What we are looking for in you:
* Passionate about helping others and have the ability to support and encourage people to achieve their full potential.
* Commitment to ensure that people with disabilities are valued and enabled to take control of their own lives.
* You are looking to build a fulfilling and rewarding career in social care, truly making a difference to the lives of those who you support.
* You have at least 6 months experience in the mental health sector and are able to provide
2 years of employment referencing
* Have MAPA or PMVA training (Not essential)

• Must have driving license (Essential)

Benefits:

Flexibility to base your work around existing commitments

Competitive hourly rates of pay as well as holiday entitlement
Free DBS check
Free Uniform

If you have the above experience, please contact us asap on 0113 308 8026 to register your details, or send us your CV to If Leah.Stoddart@search.co.uk you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Co-Ordinator

Salary: £24k+ DOE
Hours: Monday to Friday (Full Time)
Location: Halifax, West Yorkshire

Permanent Role

Do you want to be part of a results driven, and rewarded team, in a positive work environment?

Our client is looking for someone who is confident, energetic, and not afraid to be adaptable across the work force. This role will be ideal for someone who is able to offer excellent customer service, and provide the customer with an informative and efficient journey, at all times.

Key duties of the Service Co-ordinator:

• Managing and maintaining stock levels.
• Updating the information on the specific online systems.
• Speaking with engineers and businesses to supply the correct products.
• Organising a team of external engineers and co-ordinating diaries.

Key Competencies of the Service Co-ordinator:

• Good Communication skills communicating with people of all levels.
• Ability to work with MS Packages such as Word and Excel.

If you are interested in the role, and want to apply, please provide your up to date CV and we can arrange a friendly chat about your next career step!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Air Conditioning Service Engineer
£45,000
Crawley

Are you an Air Conditioning Engineer based in West Sussex looking for localised service work and potential first year earnings over £48,000?

Our client has well over 20 years of experience within the Air Conditioning industry and is one of the Sussex most prestigious companies. They have can boast an array of commercial and high-end residential contracts offering Engineers local contracts, they additionally have various bonus schemes accessible to all Engineers allowing for increased earnings.

You will be required to service and maintain: splits, VRV, AHUs and chillers within commercial across Sussex, surrey, Kent and surrounding areas. You will also be required to attend breakdown of systems as part of an on call team applying emergency repair when required.

* £45,000
* Company Vehicle
* Zero Sick Bonus Starting From £1200+
* Performance Bonus Scheme Worth £2,500+
* Paid Travel 50 Miles From Home Location
* Varied Progression Routes & Additional Training Offered

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Support Worker

Must be medication administration trained and have experience working with compex needs.

Search Consultancy are working with a large provider of care for vulnerable service users with various support needs to source a number of experienced Support Workers in West Yorkshire. The emphasis of this job will be supporting young adults in their daily activities and caring for them. You will be actively interacting with the service users and taking part in supporting them with their daily life. It is essential you have previous experience working within care.


Working day shifts throughout the week, you will be expected to:

- Provide a residential service for vulnerable service users

- Follow care plans for the residents and engage with them

- Administer care, including personal hygiene

- Ensure the well-being of residents, adhering to CQC care standards

- De-escalate challenging situations

- Take part in daily activities

Search are particularly interested to hear from applicants who:


- Have at least 6 months UK based experience in care to vulnerable young adults, in either a residential or supported living setting, and are able to provide up to date and satisfactory references

- Must be able to work some Saturday's and Sunday's.

- Have completed and are willing to take further training in moving and handling, first aid and basic health and safety.

- Car drivers preferred but not essential

- Must be happy to provide personal care

- Must provide 5 years references - Essential

- Medication administration trained - Essential

- Must have experience working with service users with Complex needs - Essential


If you have the above experience, please contact us asap on 07844 841 494 to register your details, or send us your CV to leah.stoddart@search.co.uk If you meet the relevant criteria, you will be invited to attend an interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.