Total 63 job vacancies by Hays Specialist Recruitment

Location: Batley (with some flexibility for remote work once familiar with processes and software)Hours:

• Monday to Thursday: 8:30 AM - 5:00 PM
• Friday: 8:30 AM - 2:30 PM
• Minimum 30 hours per week, open to part-time or full-time arrangements
• Flexibility available

About Us:
We are a dynamic company based in Batley, looking for a dedicated Accounts professional to support our team. We offer a supportive work environment with the possibility of remote work once you are up to speed with our systems and processes.

Key Responsibilities:

• Invoicing and adding to invoice finance
• Supplier payments and bank reconciliation
• Adding AP invoices to the system and associated filing
• Processing payroll and related journals (wages, VAT, etc.)
• Paying PAYE and pension payments
• Submitting VAT returns and setting up payments
• Adding expenses to SAP with correct GL codes (using Expensin)
• Supporting with other basic tasks as needed

Skills and Experience:

• Experience in a similar role
• Proficiency in SAP and ideally Sage Payroll (though not essential)
• Strong understanding of invoicing, supplier payments, and bank reconciliation
• Ability to process payroll and manage related financial tasks
• Familiarity with VAT returns and expense management

Availability:

• Immediate start preferred, with potential start dates from next week or W/C 02/12
• Initial contract until end of January or mid-February, with potential for extension

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

One of the UK's leading Total FM providers based in the heart of Leeds is seeking a Service Operator to help us create a hassle-free environment for their clients and engineers.
Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, they are committed to investing in our people and creating the conditions for them to excel. If you are an experienced Service Operator with an appetite to succeed, they want you to join their team.

As the Service Operator, you will be required to:

• Log calls / jobs on the Control Hub database utilising service software (IFS). Calls / jobs may be received by telephone, facsimile, email or in person.
• Allocating work orders to directly employed maintenance team and / or supply chain.
• Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and completion - produce reports.
• Uploading and amending asset information as held in the Control Hub database.
• Operating paper-based systems as necessary to compliment the operating software, including back-up systems.
• General administration duties as and when required.
• Provide cover on various sites throughout NI & GB as and when required.
• Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with the in-house ISO management systems and Quality Control procedures.

Technical Competencies
Essentials:

• Demonstrate a minimum of 1 years previous experience in a similar service role
• Previous experience in a busy office environment
• Competent IT skills to include Microsoft Outlook and Excel

Desired:

• Experience in service systems software
• Previous experience in facilities management industry

Behavioural Competencies:Communication Skills

• Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders.
• Presents a professional image and promotes the brand.

Planning and Organising

• Plans and prioritise personal objectives.
• Able to spot opportunities and problems in the medium and long term and develop new approaches.

Customer Focus

• Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed.
• Always works closely with customers, developing an independent view of their needs and acting in their long term.

Problem Solving

• Looks objectively at every side of an idea or situation to ensure that all outcomes are thoroughly assessed before deciding on an appropriate course of action.
• Manages and resolves conflicts and disagreements in a constructive manner.

DecisivenessMakes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
AdaptabilityAdjusts to changing environments whilst maintaining effectiveness
TeamworkContributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
Flexibility

• Modifies his or her approach to achieve a goal.
• Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

ComplianceConforms to company policies and procedures
Resilience and Tenacity

• Deals effectively with pressure; remains optimistic and persistent, even under adversity.
• Recovers quickly from setbacks.
• Stays with a problem/line of thinking until a solution is reached or no longer reasonably attainable.

Sensitivity to others/Empathy

• Aware of other people and the environment and their own impact on these.
• Takes into account other peoples' feelings and needs.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT Support Manager

Leeds / Manchester Office + Home working

Up to £50,000

Your new role

I am currently recruiting for an IT Support Manager for a legal firm to support the IT Helpdesk in both the Leeds and Manchester office. This role will take overall responsibility for delivering IT support services to the Manchester and Leeds offices to achieve clearly stated business goals and performance targets. Responsibilities will include all aspects of day-to- day management, involvement in firm-wide projects and co-ordinating with the teams in other offices to deliver a high standard of IT service consistently across the firm.

Responsibilities

Manage the day-to-day delivery of the IT service functions within the Leeds & Manchester offices and ensuring the effective deployment and usage of resources to the firm's users. Working with colleagues across the firm to ensure standards of service are maintained and consistent.

Establish and operate systems to monitor progress, capacity and performance of systems taking corrective action where standards are nearing pre-determined thresholds.

Recognise and actively seek ways to exploit IT to address complex business issues both of a standard and innovative nature.

Ensure the necessary processes and procedures are in place to maintain or recover the delivery of systems and services in the event of any physical, technical or environmental disaster or major disruption to normal service.

Represent the Firm at a high level, both externally and internally, formally and informally, to establish the IT support team as a credible business function.

Advise the Firm's users and management regarding the delivery, cost, availability and functionality of services and systems and develop an effective partnership with suppliers and users.

Be approachable and available to staff and colleagues alike.

Responsible for assigned technical development projects and ensuring these projects are completed within planned timescales and resource estimates.

In cooperation with the Director of IT and the IT services manager, be responsible for all aspects of managing the Manchester and Leeds IT support team including:

Training new and temporary staff by designing induction programmes and monitoring progress.

Ensuring adequate staff cover during holidays, sickness, lunch breaks and absence.

Conducting annual performance review meetings, ensuring staff are aware of the standard of work required and monitor performance, as required.

Training and developing staff to ensure they have the skills and knowledge to meet job and department objectives.

Attending any meetings or training sessions as required

Carrying out any further duties as required by the Director of IT or IT services manager

Experience needed

Previous knowledge of legal applications e.g. document management systems, customer relationship management systems, practice management systems, digital dictation and case / matter management

Excellent working knowledge and understanding of Microsoft operating systems, server and client, Microsoft 365, Intune (MDM)

Experience supporting modern workplace technologies such as AV and Room booking systems

Good understanding of user hardware (user devices - laptops, mobiles) and working styles

Previous supervisory experience and ability to delegate tasks effectively

Previous experience of performing a similar role in a comparable environment

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new school
Hays Education are working with a lovely primary school based just outside of Liverpool city centre to support them with the recruitment of a Learning Support Assistant to cover a fixed term period.

Your new role
You will be as a 1:1 Learning Support Assistant, to support a child with additional learning needs. You will be the key person for this student and work closely with the classroom teacher and SENCO on a daily basis to provide support within the classroom and other daily duties.

This role is Monday-Friday, starting at 8:30am, starting as soon as possible.

What you'll need to succeed
You must have experience working with children in an education setting, ideally experienced working with SEN. You will have a passion for working with children and be enthusiastic and positive in the work you do.


What you'll get in return
In return the successful Learning Support Assistant will receive;*Competitive rate of pay
*Potential contracted position
*Holiday pay
*Free career development through CPD courses provided by Hays Education
*One consultant to deal with all your needs
*Free CV and interview advice


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

A hugely successful and highly regarded manufacturer based near beautiful Richmond, North Yorkshire, has a fantastic opportunity for a Logistics and Customer Services Apprentice.

Your new role:

• Processing import and export orders
• Following relevant government export procedures
• Working with relevant authorities
• Understanding customs processes
• working with 3rd party logistics providers
• Collecting batch specific paperwork for export process
• Updating stock reconciliations
• Learn the dispatching process
• Updating and maintaining data onto a computer system whilst ensuring stock availability and ensuring the correct products are dispatched to customer orders.
• Good communication with internal and external customers
• Supporting and helping out in the department

Levels of responsibility:

• Ability to work independently
• Ownership of the Log and its Accuracy
• Coordination of data across the team

What you'll need to succeed:

• Good computer skills
• Good communication skills
• Ability to prioritise workload
• Team player with the ability to work as part of a team to get the job done
• Initiative - thinking of ways to improve the job rather than waiting for it to happen

What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company:

A hugely successful and highly regarded manufacturer based near beautiful Richmond, North Yorkshire, has a fantastic opportunity for a Logistics and Customer Services Apprentice.

Your new role:

• Processing import and export orders
• Following relevant government export procedures
• Working with relevant authorities
• Understanding customs processes
• working with 3rd party logistics providers
• Collecting batch specific paperwork for export process
• Updating stock reconciliations
• Learn the dispatching process
• Updating and maintaining data onto a computer system whilst ensuring stock availability and ensuring the correct products are dispatched to customer orders.
• Good communication with internal and external customers
• Supporting and helping out in the department

Levels of responsibility:

• Ability to work independently
• Ownership of the Log and its Accuracy
• Coordination of data across the team

What you'll need to succeed:

• Good computer skills
• Good communication skills
• Ability to prioritise workload
• Team player with the ability to work as part of a team to get the job done
• Initiative - thinking of ways to improve the job rather than waiting for it to happen

What you need to do now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Learning Support Assistant (LSA)
Pay: £90 - £120 per day D.O.E
Location: London, South
Setting: Secondary Schools
Contract Type: Long-term contract (with the option of permanent), Full-Time


Hays are currently recruiting experienced Learning Support Assistants (LSA's) for a number of secondary schools across South London. We are looking for experienced, passionate, and patient Learning Support Assistants to play a huge part in the educational progression and success of an often overlooked, and yet increasing number of students requiring SEND support.

Role Summary:
As an experienced Learning Support Assistant, you will play a crucial role in supporting students with additional needs. You'll work closely with teachers, SENCOs (Special Educational Needs Coordinators), and other professionals to create an inclusive classroom experience.

Your responsibilities will include:

• Providing one-on-one or small group support to students with specific learning difficulties, disabilities, or behavioural challenges.
• Assisting in the implementation of Individual Education Plans (IEPs) and personalised learning strategies. Incorporating the use of AAC (Augmentative Alternative Communication) resources for students with speech and language difficulties.
• Supporting students during lessons, ensuring they can access the curriculum and participate fully.
• Promoting independence and self-confidence amongst students.
• Collaborating with teachers to adapt materials and resources as needed.
• Assisting with administrative tasks related to student records and progress tracking.

Requirements:

• Experience working with students with additional needs (SEND experience essential).
• Patience, empathy, and a positive attitude.
• Strong communication skills and the ability to work effectively within a team.
• Flexibility and adaptability to meet the diverse needs of students.
• A commitment to safeguarding and promoting the welfare of children.

Essential:

• Experience of working with young people aged 11 to 18 within an educational or residential care setting in the UK.

NO SPONSORSHIP.

If you're passionate about making a difference in the lives of young learners, we encourage you to apply! Contact us for more information or to submit your application.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A well established, successful manufacturing company close to the Crystal Peaks area is recruiting a Customer Service representative to join them on a permanent basis.
Your new role
We are looking for an experienced customer service candidate who has worked in a fast-paced environment and who is open to change and to learning new skills. This is an exciting opportunity to join a great team who will all be there to support you and ensure you will be a success!
Duties:-

• Nurturing existing customer relationships
• Engaging with new customers and listening to their needs
• Working with your clients over the phone, via email and social media
• Offering solutions to sometimes complex queries
• Delivering excellent customer service at all times
• Telling your customers about the latest promotions on offer

This is a customer service role, NOT a sales position.


What you'll need to succeed
You must be used to working at pace and with accuracy. You will be organised and have good IT skills. If you have worked with SAP and/or Salesforce, you will have a distinct advantage. You must have clear communication and customer service skills. You will be a professional, a real team player and have the desire to succeed.
What you'll get in return
26 days holiday plus stats
Free parking
Discretionary company bonus each year
Health benefits, life assurance and pension scheme
Employee product discount

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: SheffieldCompany: HaysJob Type: Full-TimeSalary: Competitive, based on experience
About Us:

At Hays, we're all about making a difference in students' lives. We're on the lookout for a warm and enthusiastic Learning Support Assistant to join our friendly team in Sheffield. If you have a passion for helping students thrive, we want to hear from you!
Key Responsibilities:

• Provide personalised support to students, both one-on-one and in groups.
• Work closely with teachers and other educational professionals to boost student learning.
• Help track student progress and share updates.
• Foster a positive and inclusive learning environment.
• Assist in the development and implementation of EHCPs.

Requirements:

• Experience as a Learning Support Assistant or in a similar role.
• Good understanding of different learning disabilities and support strategies.
• Excellent communication and people skills.
• Patience, empathy, and a genuine love for helping students succeed.
• Relevant qualifications or certifications in education or special needs support.

What We Offer:

• A day rate of up to £120 per day in addition to holiday pay.
• Access to the Hays App for timesheets, holiday booking, free training, well-being courses, and a range of discounts and cash-back deals.
• £350 vouchers once you've worked with Hays for 20 days.
• £350 vouchers for referring a friend who completes 20 days of work via Hays.
• Regular salary through our guarantee scheme.
• Free CV consultation with a dedicated education consultant to support your career goals.

Types of Supply Work We Offer:

• Short-Term Assignments: Perfect for those looking for flexibility and variety in their work schedule.
• Long-Term Placements: Ideal for individuals seeking stability and the opportunity to build strong relationships with students and staff.
• Day-to-Day Supply: Great for those who enjoy working in different environments and adapting to new challenges daily.
• Permanent Positions: For those ready to commit to a long-term role and make a lasting impact on students' lives.

How to Apply:If you're interested in this job, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Refer a Friend:Refer a friend and receive £350 worth of high street vouchers. Do you know someone who applied unsuccessfully for a permanent/long-term teaching job or is currently working for another agency? Recommend them to Hays, and if they work in a teaching job for us, you will receive £350 in high street vouchers.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about making a difference in the lives of students who face challenges attending mainstream schools due to medical needs, including social, emotional, and mental health (SEMH) issues? Join our dedicated team at an all-through alternative education provision in Huddersfield.

Key Responsibilities:

• Adopt strategies to support the teacher and enhance the achievement of all students, including those with special educational needs and disabilities (SEND).
• Promote and facilitate inclusion by encouraging the participation of all students in learning activities.
• Assist class teachers in maintaining good order and discipline amongst students.
• Organise and manage the teaching space, developing resources to create a stimulating and safe learning environment.
• Lead small groups and one-on-one teaching sessions, and cover classes as needed under supervision.

Requirements:

• Proven experience working with students with SEN in the UK.
• HLTA status or equivalent qualification.
• A proactive and caring attitude.
• Strong communication and interpersonal skills.
• Proficiency in planning and delivering lessons.

Benefits:

• Competitive daily rate of £120 - £128, depending on experience.
• £350 reward for every successful referral (T's & C's apply).
• Access to free Professional Development Training.
• Cycle to work scheme (when permanent).
• Rewarding and fulfilling work that has a real impact.
• Permanent role with opportunities for career growth.

Apply now to make a difference in the lives of students in Huddersfield who are unable to access mainstream education. Join a provision that is committed to helping students grow into confident, resilient, and independent young people.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
We have the pleasure of working with a fantastic company who specialise their services with the recycling sector.
Our client is keen to appoint a Customer Service/ Sales Order Processing Administrator to join their site in Sheffield.
This position is a long term temporary to cover maternity November 2024 and will run until at least June 2025 ( could be extended or could become a permanent position).
Successful applicants need to be able to start with immediate effect and will need relevant customer service / sales order processing experience to be considered.
This role is 100% office based in Sheffield not far from the Sheffield city centre ( reachable on public transportation)
Full time 8.30am - 5pm Monday - Friday
Salary guide £25,000 - £30,000
Immediate start required.

Your new role
This is an exciting opportunity to join a busy commercial company. The role will be a busy post based in a small team of 2 reporting to the Customer Service Manager.

Successful applicants will need recent and relevant customer service admin / sales order processing experience and be able to demonstrate upon application the ability to complete the duties of the role which include;
- Reporting to the Customer Service Manager with the main purpose of supporting and onboarding new customers
- Be responsible for receiving and acknowledging customer orders
- Processing customer orders onto SAP
- Order management with customers - checking orders are correct and support customers through the completion of the order, support with any issues as required
- Complete data management tasks including system updates, relevant form completion relating to shipping/ transport
- Knowledge of MS Office required
- SAP knowledge would be ideal but not essential

What you'll need to succeed
You will be immediately available to start a contract in Sheffield
You will have excellent customer service admin experience ideally within transport/logistics/recycling/ manufacturing/ production sector

What you'll get in return
This position is initially a maternity and long term temporary starting in November 2024 and will run until at least June 2025 ( could be extended or could become a permanent position).
Immediate start neededSuccessful applicants need to be able to start with immediate effect and will need relevant customer service / sales order processing experience to be considered.
This role is 100% office based in Sheffield not far from the Sheffield city centre ( reachable on public transportation)
Full time 8.30am - 5pm Monday - Friday
Salary guide £25,000 -£30,000

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Lead IT Engineer
Leeds-with travel around Yorkshire
£31,000 to £35,000

Your new company
Hays Technology are recruiting a Lead IT Engineer to join a large, growing public sector organisation based in the Yorkshire area. You will be part of the IT Service Support team and will be reporting to the IT Service Support Manager. You will be required to visit various sites across Yorkshire offering a wide-ranging technical support service.

Your new role
In your new role, you will be responsible for maintaining the availability and functionality of the end-user environment, whilst taking ownership of complex technical tasks, supporting infrastructure improvement projects, and optimising the investment in IT systems. You will be delivering outstanding customer service and support, as well as taking a proactive approach to work, demonstrating meticulous attention to detail.

You will also be providing support for Microsoft O365, deploying and installing software, managing Active Directory and troubleshooting printers, whilst supporting Windows 10/11 deployment, resolving related issues and troubleshooting PC hardware problems. You will also be conducting basic network and connectivity troubleshooting.

What you'll need to succeed

• Experience in tier 2 technical support, along with extensive knowledge of computer systems, hardware, and software
• Significant experience of desktop operating systems, software packaging, mobile device management and deployment tools
• Experience working Microsoft O365 such as Azure and SharePoint
• Having a basic understanding of network troubleshooting
• Excellent interpersonal skills and the ability to communicate complex technical issues to non-technical individuals
• Driving License & access to a vehicle is essential

What you'll get in return
This exciting position is paying between £31,000 to £35,000 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave (27 days rising to 32 after 1 years' service, training, and development opportunities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A well established business close to Doncaster town centre looking for an experienced Customer Service/Order Processor to join a friendly and happy team.
Your new role
Working alongside a knowledgeable, helpful team, this will be a fast-paced order processing role.
The role:-

• Dealing with customer enquiries
• Ensuring orders are correct, values and volumes
• Allocate PO's
• Post accurate orders onto the CRM system
• Arrange deliveries and give exceptional customer service at all times.

A full job description will be given at the point of registration with Hays.
What you'll need to succeed
We are looking for first-class communication skills and a real "can-do" attitude. Ideally, you will have worked in order processing previously and have used a CRM system. However, the system is bespoke to the business, so training will be given.

What you'll get in return
Competitive salary and bonus scheme
Free parking
Company pension scheme
Death in service
Hours 830 until 5 with an hour for lunch

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

TECHNICAL SUPPORT ANALYST
UP TO £25,000 + BENEFITS
HYBRID WORKING
OFFICE HQ - Near YORK

Your new role
An Award Winning Organisation who have several "Best Places to Work" accreditations are seeking to add a further 2nd Line Technical Support Analyst to their current team. The company is incredibly proactive about Training and Developing their staff & encourage them to move within the Business - this vacancy has come about due to an internal Promotion. This role would suit someone from a similar Service Desk role and someone who has the desire and ambition to learn, has exceptional problem-solving abilities and can provide outstanding customer service.

What you'll need to succeed
The role requires the following to be delivered on a day-to-day basis:
- Respond to Technical issues - via Phone / email / Deskside
- Troubleshoot skills and resolve issues promptly for customers
- Ability to record detailed documentation of support issues and resolutions.
- Previous experience of an ITSM Tool to log, track and manage tickets.
- ITIL knowledge and understanding
- Knowledge of key vendor products such as VMWare, Microsoft Suite - M365
- Can do attitude and be proactive
- MSP experience would be an advantage.

What you'll get in return
The role offers a Salary of up to £25,000 - the Team works on a 1 in 3 week rota system - with One Week in the Office and two from Home (further details on request). Additional Benefits and support include; 25 Days Holiday + BH's, Pension, a Personal Development Plan with 12 days of specific, tailored Training.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
We have the pleasure of working with a fantastic company who specialise their services with the recycling sector.
Our client is keen to appoint a Customer Service/ Sales Order Processing Administrator to join their site in Sheffield.
This position is a long term temporary to cover maternity September 2024 and will run until at least March 2025 ( could be extended or could become a permanent position).
Successful applicants need to be able to start with immediate effect and will need relevant customer service / sales order processing experience to be considered.
This role is 100% office based in Sheffield not far from the Sheffield city centre ( reachable on public transportation)
Full time 8.30am - 5pm Monday - Friday
Salary guide £30,000 - £15.38 per hour + holiday accrual
Immediate start required.

Your new role
This is an exciting opportunity to join a busy commercial company. The role will be a busy post based in a small team of 2 reporting to the Customer Service Manager.

Successful applicants will need recent and relevant customer service admin / sales order processing experience and be able to demonstrate upon application the ability to complete the duties of the role which include;
- Reporting to the Customer Service Manager with the main purpose of supporting and onboarding new customers
- Be responsible for receiving and acknowledging customer orders
- Processing customer orders onto SAP
- Order management with customers - checking orders are correct and support customers through the completion of the order, support with any issues as required
- Complete data management tasks including system updates, relevant form completion relating to shipping/ transport
- Knowledge of MS Office required
- SAP knowledge would be ideal but not essential

What you'll need to succeed
You will be immediately available to start a contract in Sheffield in September
You will have excellent customer service admin experience ideally within transport/logistics/recycling/ manufacturing/ production sector

What you'll get in return
This position is initially a maternity and long term temporary starting in September 2024 and will run until at least March 2025 ( could be extended or could become a permanent position).
Immediate start neededSuccessful applicants need to be able to start with immediate effect and will need relevant customer service / sales order processing experience to be considered.
This role is 100% office based in Sheffield not far from the Sheffield city centre ( reachable on public transportation)
Full time 8.30am - 5pm Monday - Friday


Salary guide £30,000 - £15.38 per hour + holiday pay ( including holiday £17.24)

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk