Senior Service Lead Glasgow– 39 hours per week
£27,000 per annum
We are looking for a Senior Service Lead to join our friendly and welcoming team in Glasgow. You’ll have a really rewarding role working with a great team of people. We deliver creative, dynamic and person centred services providing a range of individualised support to our service users.
The Role
The role will be an even split between operational, administrative and staff management duties and undertaking the responsibilities of a Support Worker.
The Senior Service Lead will report directly to the Registered Locality Manager and will work closely with other senior team members to ensure the delivery of high-quality support services. This comprehensive role requires a compassionate and experienced leader; the role is essential to the continuous improvement and effective operation of our services. We aim to provide the best possible person centred support to adults with autism and learning difficulties while fostering a supportive and professional environment for our staff.
Whilst on rota as a Support Worker you will provide support to our service users. You will help the people we support to live their life the way they want, ensuring they have choice and control over the planning and delivery of their support. You will enable them to reach their potential by providing both physical and emotional support along with encouraging them to develop positive relationships and engage with the community. You will be supporting individuals with a variety of needs: helping with finances, personal care, domestic tasks and medication.
It is important that you uphold and implement our values, policies and procedures and are a positive role model for the staff team. You will regularly conduct supervisions and appraisals to monitor performance, provide feedback and support professional growth. You will ensure the team are up to date on all required training and registrations, assisting where needed to ensure we have a highly effective and well informed workforce.
You will be required to conduct regular health and safety audits across services to promote a safe living and working environment. This will involve identifying and coordinating any required maintenance, reviewing care plans regularly and auditing paperwork against high compliance standards. Part of the role will also involve welcoming new employees into our service. You will greet potential candidates, conducting service tours and if successful provide inductions to equip them with a full understanding of the working environment and role expectations.
Please note the role will require you to be on call on a rota basis. An enhanced Adult PVG application will be required for successful applicants.
Qualifications and Experience
To be a registered member of the SSSC
Level 3 SQV in health and social care
Significant experience in the social care sector
Proven leadership and management experience
Applicants must be drivers with access to their own vehicle due to the large locality we cover
Benefits and Rewards
A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme
In addition to the above you also have access to the following great benefits:
Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives
Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.
Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.
If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
