Job Title: Building Surveyor
Contract Type: Permanent
Salary: £50,000 - £55,000
Working Hours: 35 hours per week
Working Pattern: Monday - Friday
Location: Arlington House, Camden, London – Onsite/Office/Home
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Building Surveyor
As one of our Reactive Repairs Surveyors, you will play a crucial role in conducting comprehensive surveys, generating detailed reports, and managing reactive repairs projects across London and surrounding areas. This is a key role providing assurance over the timeliness and quality of repairs undertaken by both or Direct Labour Organisation and range of external contractors.
You will play a key role in keeping customers and colleagues updated proactively on progress of all works and helping drive our customer satisfaction, first time fix and completion targets.
About you
We are looking for someone who believes in working together as part of a team, who shares our strong customer values and who is positive and resilient in the face of multiple, sometimes complex challenges with reactive repairs across our diverse portfolio.
The successful candidate will possess a keen eye for detail, strong analytical skills together with expertise in identifying, assessing, and providing solutions for reactive repairs in rented, residential and commercial leasehold homes.
You will be expected to own issues through to a successful conclusion, pre- and post-inspections, where necessary handing over more complex work to specialist teams ensuring continuity and excellent communication internally and with customers.
You will ensure that actions and recommendations are fully captured within Riverside’s systems of information management as a matter of course to ensure transparency, continuity and accountability.
Why Riverside?
One Housing is part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
This role also falls under out Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview
Applications may close before the deadline, so please apply early to avoid disappointment.
Role requirements and profile
- To assist the Supervisor/Area Manager in the effective and efficient delivery of a customer-focused day-to-day repair service to the Association’s diverse portfolio
- Conduct and report outcomes and recommendations following thorough inspections of properties to identify cost-effective scopes of work.
- Collaborate with tenants, contractors, and other stakeholders to gather relevant information and address concerns regarding repairs to homes and communal areas.
- Generate detailed survey reports outlining findings, observations, and recommendations for remedial repair actions.
- To value work using a Schedule of Rates and other methods to price work and authorise variations
- To maintain and enquire on property records, programmes of work using IT systems to ensure joined-up and accountable work takes place transparently, ensuring customers are updated regularly on progress.
- To supervise work on site and in customers’ homes and provide quality control over in-house and contracted work on behalf of the client.
- Ensure work is carried out to specification including Health & Safety standards, seeking Health & Safety assurance from contractors as necessary.
- Stay updated on industry standards, regulations, and best practice in relation to property and repairs.
- To provide technical or construction guidance to internal and external key contacts, who may have limited technical knowledge providing solutions-based suggestions and recommendations.
- Maintain accurate records of survey data, reports, correspondence and other relevant documentation and provide regular, routine updates on progress and performance.
Person specification
Essential
- Obtained or working towards HNC/HND in construction/building services.
- Significant experience of building surveying in reactive repairs environment
- Strong knowledge of building construction principles, materials, and systems
- Proven track record of working with customers in an empathetic way.
- Knowledge of construction methods.
- Basic knowledge of Building Regulations, Health & Safety and other statutory/regulatory standards.
- Basic knowledge of CDM requirements.
- Takes personal responsibility whilst working within and across wider teams.
- Basic commercial acumen.
- Knowledge of application of Schedule of Rates.
- Confident in use of IT systems
- Ability to prepare reports.
- Resilient and experienced in working within high-pressure environment
- Driving licence
Desirable
- Educated to degree level in construction / building services.
- Obtained or working towards Royal Institute of Chartered Surveyors
- Experience of working in social housing and in partnership with a local authority client.
- Contract management system competency.
