Total 859 Art / Design / Entertainment job vacancies in VIC - Regional - Shepparton and Goulburn Valley

Roles & Responsibilities

The Operational Manager is responsible for overseeing the day-to-day operations, ensuring smooth functioning and high-quality customer service.

This role involves managing staff as well as ensuring compliance with health and safety regulations.

playing a key role in improving efficiency and maintaining a welcoming, clean, and vibrant environment for both customers and employees.

Training and develop staff to deliver excellent customer service. Conduct regular performance evaluations and provide feedback. Address staffing needs, including disciplinary actions if required.

Maintain high levels of customer satisfaction by ensuring timely, courteous, and efficient service. Handle customer complaints and resolve issues swiftly.

Requirements

Strong leadership and team management skills.

Excellent customer service skills and the ability to resolve conflicts professionally.

Required fluent Japanese speaker, good communication skills and high quality hospitality

Working Hour 20:00 - 05:00 (Monday to Saturday, No Public Holidays)

Technical Leadership & Client Engagement

· Lead and guide software delivery teams, serving as the primary technical representative in client meetings to discuss and implement solutions.

Software System Design & Development

· Architect and develop software systems and applications tailored to the needs of clients, end-users, and other key stakeholders.

Requirements Management & Task Scheduling

· Partner with the Project Manager and Scrum Master(s) to ensure timely and successful delivery of the project scope, adhering to the agreed-upon schedule.

· Analyze project requirements and develop detailed work schedules for the team, employing agile methodologies such as daily stand-up meetings and sprints to meet key milestones.

Collaboration & Technical Feasibility

· Work closely with developers, software engineers, and other stakeholders to ensure that software systems and applications are technically feasible and optimized for performance.

Stakeholder Communication

· Act as the liaison between team members, management, and clients, ensuring that project outcomes are aligned with the defined scope and expectations.

Technical Advisory & Issue Resolution

· Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.

Documentation & Communication:

· Prepare and maintain technical documentation, design plans, and other essential information to facilitate clear communication and collaboration within the team.

System Enhancement Recommendations:

· Evaluate and suggest modifications or upgrades to existing software systems and applications to enhance performance, functionality, and overall user experience.

Innovation & Trend Integration:

· Stay informed about emerging trends and technologies in software development and integrate these advancements into design strategies and development processes.

· Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Growth Opportunities

· As a software technical manager, you will have the opportunity to be exposed to various technologies and products in the market, including annual sponsorship for Learning & Development programs.

· Various paths for career progression are available, including specialisation in customer domains and technology stacks, or as broad-based / full-stack Solutions Architect with sufficient experience in design and implementation of working systems.

Any other ad hoc duties as assigned by supervisor.

Qualifications

• 3+ years of experience in technology / software sales or pre-sales consulting
• 5+ years of experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 7+ years in software and systems design and implementation, including development of mobile applications
• Proven experience as a Solution Architect, with a strong portfolio of software systems, applications designed and developed of project delivery is preferred
• Proficiency in software development languages such as Java, Python, C++, or others
• Strong problem-solving, analytical, and critical thinking skills
• Working knowledge of software development tools and methodologies (e.g. Agile, SCRUM)
• Experience in a customer-facing, sales aligned role, presenting to small and large audiences

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: andrechua@recruitexpress.com.sg

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm